Dell PowerEdge HX574 User manual

Dell™ PowerEdge™ R905

Hardware Owner’s

Manual

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks

of Dell Inc.; AMD,AMD Opteron, and combinations thereof are trademarks of Advanced Micro

Devices, Inc.; Microsoft, Windows, Windows Server, and MS-DOS are either trademarks or registered

trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

September 2009 P/N HX574 Rev. A02

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Other Information You May Need . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 12

Front-Panel Features and Indicators . . . . . . . . . . 13

Hard-Drive Indicator Codes . . . . . . . . . . . . 16

Back-Panel Features and Indicators . . . . . . . . . . 17

Connecting External Devices. . . . . . . . . . . . 18

Power Indicator Codes . . . . . . . . . . . . . . . . . 19

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 20

LCD Status Messages . . . . . . . . . . . . . . . . . . 21

Solving Problems Described by LCD

Status Messages . . . . . . . . . . . . . . . . . . 32

Removing LCD Status Messages . . . . . . . . . . 32

System Messages . . . . . . . . . . . . . . . . . . . . 33

Warning Messages . . . . . . . . . . . . . . . . . . . 43

Diagnostics Messages . . . . . . . . . . . . . . . . . 43

Alert Messages . . . . . . . . . . . . . . . . . . . . . 43

4Contents

2 Using the System Setup Program . . . . . 45

Entering the System Setup Program . . . . . . . . . . . 45

Responding to Error Messages. . . . . . . . . . . 45

Using the System Setup Program. . . . . . . . . . 46

System Setup Options . . . . . . . . . . . . . . . . . . 46

Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Memory Information Screen . . . . . . . . . . . . 49

CPU Information Screen . . . . . . . . . . . . . . 50

Integrated Devices Screen . . . . . . . . . . . . . 51

Serial Communication Screen . . . . . . . . . . . 53

System Security Screen . . . . . . . . . . . . . . 53

Exit Screen . . . . . . . . . . . . . . . . . . . . . 56

System and Setup Password Features. . . . . . . . . . 56

Using the System Password . . . . . . . . . . . . 57

Using the Setup Password . . . . . . . . . . . . . 59

Disabling a Forgotten Password. . . . . . . . . . . . . 61

Baseboard Management Controller Configuration . . . 61

Entering the BMC Setup Module . . . . . . . . . . 61

BMC Setup Module Options . . . . . . . . . . . . 61

3 Installing System Components . . . . . . . 63

Recommended Tools . . . . . . . . . . . . . . . . . . . 64

Inside the System. . . . . . . . . . . . . . . . . . . . . 64

Removing and Replacing the Optional Front Bezel . . . 66

Opening and Closing the System . . . . . . . . . . . . 67

Opening the System. . . . . . . . . . . . . . . . . 67

Closing the System . . . . . . . . . . . . . . . . . 68

Contents 5

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 69

Removing a Cooling Fan . . . . . . . . . . . . . . 69

Replacing a Cooling Fan . . . . . . . . . . . . . . 70

Cooling Shroud Assembly . . . . . . . . . . . . . . . . 71

Removing the Cooling Shroud Assembly. . . . . . 71

Replacing the Cooling Shroud Assembly. . . . . . 72

Power Supplies . . . . . . . . . . . . . . . . . . . . . 73

Removing a Power Supply . . . . . . . . . . . . . 73

Replacing a Power Supply . . . . . . . . . . . . . 74

Processor Expansion Module . . . . . . . . . . . . . . 75

Removing the PEM or PEM Shell . . . . . . . . . . 75

Replacing the PEM or PEM Shell. . . . . . . . . . 78

Expansion Cards . . . . . . . . . . . . . . . . . . . . . 79

Expansion Card Installation Guidelines . . . . . . 79

Installing an Expansion Card . . . . . . . . . . . . 80

Removing an Expansion Card . . . . . . . . . . . 83

Riser Board. . . . . . . . . . . . . . . . . . . . . . . . 83

Removing the Riser Board . . . . . . . . . . . . . 84

Replacing the Riser Board . . . . . . . . . . . . . 85

RAC Card . . . . . . . . . . . . . . . . . . . . . . . . . 86

Installing an Optional RAC Card . . . . . . . . . . 86

Internal USB Memory Key (Optional) . . . . . . . . . . 88

Installing the Optional Internal USB

Memory Key . . . . . . . . . . . . . . . . . . . . 88

TOE/iSCSI Key (Optional) . . . . . . . . . . . . . . . . 89

SD Memory Card . . . . . . . . . . . . . . . . . . . . . 91

6Contents

NIC Daughter Card . . . . . . . . . . . . . . . . . . . . 91

Installing the NIC Daughter Card . . . . . . . . . . 91

Removing the NIC Daughter Card . . . . . . . . . 93

System Memory . . . . . . . . . . . . . . . . . . . . . 94

General Memory Module

Installation Guidelines . . . . . . . . . . . . . . . 94

Installing Memory Modules. . . . . . . . . . . . . 97

Removing Memory Modules . . . . . . . . . . . . 99

Processors . . . . . . . . . . . . . . . . . . . . . . . 100

Removing a Processor . . . . . . . . . . . . . . 101

Installing a Processor. . . . . . . . . . . . . . . 103

Installing an Optical Drive . . . . . . . . . . . . . . . 105

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . 107

Before You Begin . . . . . . . . . . . . . . . . . 108

Configuring the Boot Device . . . . . . . . . . . 109

Removing a Drive Blank. . . . . . . . . . . . . . 109

Installing a Drive Blank . . . . . . . . . . . . . . 109

Removing a Hot-Plug Hard Drive . . . . . . . . . 110

Installing a Hot-Plug Hard Drive . . . . . . . . . 111

Replacing a Hard Drive in a

Hard-Drive Carrier . . . . . . . . . . . . . . . . 112

SAS Controller Cards. . . . . . . . . . . . . . . . . . 113

Removing a SAS Controller Card . . . . . . . . . 113

Installing a SAS Controller Card . . . . . . . . . 114

Installing the SAS RAID Controller

Card Battery. . . . . . . . . . . . . . . . . . . . 115

Connecting an External SAS Tape Drive . . . . . . . 116

Connecting an External Fibre Channel

Storage Device . . . . . . . . . . . . . . . . . . . . . 116

Contents 7

System Battery . . . . . . . . . . . . . . . . . . . . . . 117

Replacing the System Battery . . . . . . . . . . . 117

Control Panel Assembly . . . . . . . . . . . . . . . . . 119

Removing the Control Panel . . . . . . . . . . . . 119

Installing the Control Panel. . . . . . . . . . . . . 121

Chassis Intrusion Switch . . . . . . . . . . . . . . . . 122

Removing the Chassis Intrusion Switch . . . . . . 122

Installing the Chassis Intrusion Switch . . . . . . 123

SAS Backplane . . . . . . . . . . . . . . . . . . . . . 124

Removing the SAS Backplane . . . . . . . . . . . 124

Installing a SAS Backplane. . . . . . . . . . . . . 127

Peripheral Interposer Board. . . . . . . . . . . . . . . 128

Removing a Peripheral Interposer Board . . . . . 128

Replacing a Peripheral Interposer Board . . . . . 131

Fan Interposer Board . . . . . . . . . . . . . . . . . . 131

Removing a Fan Interposer Board . . . . . . . . . 131

Installing a Fan Interposer Board . . . . . . . . . 133

System Board . . . . . . . . . . . . . . . . . . . . . . 134

Removing the System Board . . . . . . . . . . . . 134

Installing the System Board . . . . . . . . . . . . 137

Power Distribution Board . . . . . . . . . . . . . . . . 138

Removing the Power Distribution Board . . . . . . 138

Installing the Power Distribution Board . . . . . . 140

Processor Expansion Module Board . . . . . . . . . . 141

Removing the PEM Board . . . . . . . . . . . . . 141

Replacing the PEM Board . . . . . . . . . . . . . 142

8Contents

4 Troubleshooting Your System . . . . . . . . 145

Safety First—For You and Your System . . . . . . . . 145

Start-Up Routine . . . . . . . . . . . . . . . . . . . . 145

Checking Basic Power Problems . . . . . . . . . . . 146

Checking the Equipment . . . . . . . . . . . . . . . . 146

Troubleshooting External Connections . . . . . . 147

Troubleshooting the Video Subsystem . . . . . . 147

Troubleshooting the Keyboard or Mouse. . . . . 148

Troubleshooting Serial I/O Problems . . . . . . . . . 150

Troubleshooting a Serial I/O Device . . . . . . . 150

Troubleshooting a USB Device . . . . . . . . . . 151

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 153

Troubleshooting a Wet System. . . . . . . . . . . . . 154

Troubleshooting a Damaged System. . . . . . . . . . 155

Troubleshooting the System Battery . . . . . . . . . . 155

Troubleshooting Power Supplies . . . . . . . . . . . 156

Troubleshooting System Cooling Problems . . . . . . 157

Troubleshooting a Fan . . . . . . . . . . . . . . 157

Troubleshooting System Memory . . . . . . . . . . . 158

Troubleshooting an Optical Drive . . . . . . . . . . . 160

Troubleshooting a Hard Drive . . . . . . . . . . . . . 161

Troubleshooting a SAS Controller or SAS

RAID Controller. . . . . . . . . . . . . . . . . . . . . 163

Troubleshooting an External SAS Tape Drive . . . . . 165

Contents 9

Troubleshooting Expansion Cards. . . . . . . . . . . . 166

Troubleshooting the Microprocessors . . . . . . . . . 167

5 Running the System Diagnostics . . . . . . 169

Using Dell PowerEdge Diagnostics . . . . . . . . . . . 169

System Diagnostics Features . . . . . . . . . . . . . . 169

When to Use the System Diagnostics . . . . . . . . . . 170

Running the System Diagnostics . . . . . . . . . . . . 170

System Diagnostics Testing Options . . . . . . . . . . 170

Using the Custom Test Options . . . . . . . . . . . . . 171

Selecting Devices for Testing . . . . . . . . . . . 171

Selecting Diagnostics Options . . . . . . . . . . . 171

Viewing Information and Results . . . . . . . . . . 172

6 Jumpers and Connectors . . . . . . . . . . . 173

System Board Jumpers . . . . . . . . . . . . . . . . . 173

Disabling a Forgotten Password . . . . . . . . . . . . 173

System Board Connectors . . . . . . . . . . . . . . . . 174

Processor Expansion Module Board Connectors. . . . 177

SAS Backplane Board Connectors . . . . . . . . . . . 178

SAS 2.5-Inch Peripheral Interposer Board . . . . . . . 179

10 Contents

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 181

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 181

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

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