Dell PowerEdge E07S Series User manual

Dell™ PowerEdge™

R310 Systems

Hardware Owner’s

Manual

Regulatory Model: E07S Series

Regulatory Type: E07S002

R310HOM.book Page 1 Thursday, March 4, 2010 1:03 AM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;

Microsoft, Windows,Windows Server, and MS-DOS are either trademarks or registered trademarks of

Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model: E07S Series

Regulatory Type: E07S002

March 2010 Rev. A00

R310HOM.book Page 2 Thursday, March 4, 2010 1:03 AM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

LCD Panel Features (Optional). . . . . . . . . . . . . . 14

Home Screen . . . . . . . . . . . . . . . . . . . . 16

Setup Menu. . . . . . . . . . . . . . . . . . . . . 16

View Menu . . . . . . . . . . . . . . . . . . . . . 17

Hard-Drive Status Indicators . . . . . . . . . . . . . . 18

Back-Panel Features and Indicators . . . . . . . . . . 19

Guidelines for Connecting External Devices . . . . . . 21

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21

Power Indicator Codes . . . . . . . . . . . . . . . . . 22

Diagnostic Lights (Optional). . . . . . . . . . . . . . . 23

LCD Status Messages (Optional) . . . . . . . . . . . . 25

Solving Problems Described by LCD Status

Messages (Optional) . . . . . . . . . . . . . . . . 37

Removing LCD Status Messages

(Optional) . . . . . . . . . . . . . . . . . . . . . . 37

System Messages . . . . . . . . . . . . . . . . . . . . 38

Warning Messages . . . . . . . . . . . . . . . . . . . 52

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4Contents

Diagnostics Messages. . . . . . . . . . . . . . . . . . 52

Alert Messages . . . . . . . . . . . . . . . . . . . . . 52

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 53

Choosing the System Boot Mode . . . . . . . . . . . . 53

Entering the System Setup Program . . . . . . . . . . . 54

Responding to Error Messages. . . . . . . . . . . 54

Using the System Setup Program Navigation

Keys . . . . . . . . . . . . . . . . . . . . . . . . . 54

System Setup Options . . . . . . . . . . . . . . . . . . 55

Main Screen . . . . . . . . . . . . . . . . . . . . 55

Memory Settings Screen . . . . . . . . . . . . . . 57

Processor Settings Screen . . . . . . . . . . . . . 57

SATA Settings Screen. . . . . . . . . . . . . . . . 58

Boot Settings Screen . . . . . . . . . . . . . . . . 59

Integrated Devices Screen . . . . . . . . . . . . . 60

PCI IRQ Assignments Screen . . . . . . . . . . . . 61

Serial Communication Screen . . . . . . . . . . . 61

Power Management Screen . . . . . . . . . . . . 62

System Security Screen . . . . . . . . . . . . . . 63

Exit Screen . . . . . . . . . . . . . . . . . . . . . 65

Entering the UEFI Boot Manager. . . . . . . . . . . . . 65

Using the UEFI Boot Manager Navigation

Keys . . . . . . . . . . . . . . . . . . . . . . . . . 66

UEFI Boot Manager Screen. . . . . . . . . . . . . 66

UEFI Boot Settings Screen . . . . . . . . . . . . . 67

System Utilities Screen . . . . . . . . . . . . . . . 67

System and Setup Password Features. . . . . . . . . . 67

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Contents 5

Using the System Password . . . . . . . . . . . . 68

Using the Setup Password . . . . . . . . . . . . . 70

Embedded System Management . . . . . . . . . . . . 71

Baseboard Management Controller

Configuration. . . . . . . . . . . . . . . . . . . . . . . 72

Entering the BMC Setup Module . . . . . . . . . . 72

iDRAC Configuration Utility . . . . . . . . . . . . . . . 73

Entering the iDRAC Configuration Utility . . . . . . 73

3 Installing System Components . . . . . . . . 75

Recommended Tools. . . . . . . . . . . . . . . . . . . 75

Inside the System . . . . . . . . . . . . . . . . . . . . 75

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 77

Opening and Closing the System . . . . . . . . . . . . 78

Opening the System . . . . . . . . . . . . . . . . 78

Closing the System . . . . . . . . . . . . . . . . . 79

Optical Drive (Optional) . . . . . . . . . . . . . . . . . 80

Removing an Optical Drive . . . . . . . . . . . . . 80

Installing an Optical Drive . . . . . . . . . . . . . 82

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 83

Removing a Drive Blank . . . . . . . . . . . . . . 83

Installing a Drive Blank . . . . . . . . . . . . . . . 84

Removing a Hard-Drive Carrier. . . . . . . . . . . 84

Installing a Hard-Drive Carrier . . . . . . . . . . . 86

Removing a Hard Drive From a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 86

Installing a Hard Drive Into a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 88

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6Contents

Removing a Cabled Hard Drive . . . . . . . . . . . 88

Installing a Cabled Hard Drive . . . . . . . . . . . 89

Removing a Hard Drive From a

Hard-Drive Bracket . . . . . . . . . . . . . . . . . 91

Installing a Hard Drive Into a

Hard-Drive Bracket . . . . . . . . . . . . . . . . . 91

Expansion Card. . . . . . . . . . . . . . . . . . . . . . 92

Expansion Card Installation Guidelines. . . . . . . 92

Installing an Expansion Card . . . . . . . . . . . . 94

Removing an Expansion Card. . . . . . . . . . . . 96

Expansion-Card Riser . . . . . . . . . . . . . . . . . . 97

Removing an Expansion-Card Riser . . . . . . . . 97

Installing an Expansion-Card Riser . . . . . . . . . 99

Internal USB Memory Key . . . . . . . . . . . . . . . . 99

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 101

Removing the Cooling Shroud . . . . . . . . . . 101

Installing the Cooling Shroud . . . . . . . . . . . 102

Integrated Storage Controller Card . . . . . . . . . . 103

Removing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . 103

Installing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . 105

System Memory . . . . . . . . . . . . . . . . . . . . 106

General Memory Module Installation

Guidelines . . . . . . . . . . . . . . . . . . . . . 106

Mode-Specific Guidelines . . . . . . . . . . . . 106

Installing Memory Modules. . . . . . . . . . . . 109

Removing Memory Modules . . . . . . . . . . . 111

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 112

Removing a Cooling Fan . . . . . . . . . . . . . 112

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Contents 7

Installing a Cooling Fan . . . . . . . . . . . . . . . 113

iDRAC6 Express Card (Optional). . . . . . . . . . . . . 114

Installing an iDRAC6 Express Card . . . . . . . . . 114

Removing an iDRAC6 Express Card . . . . . . . . 116

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 117

Installing an iDRAC6 Enterprise Card . . . . . . . 117

Removing an iDRAC6 Enterprise Card . . . . . . . 119

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 120

Installing a VFlash Media Card . . . . . . . . . . . 120

Removing a VFlash Media Card . . . . . . . . . . 120

Processor . . . . . . . . . . . . . . . . . . . . . . . . 120

Removing a Processor . . . . . . . . . . . . . . . 120

Installing a Processor . . . . . . . . . . . . . . . 124

Power Supplies . . . . . . . . . . . . . . . . . . . . . 125

Removing a Redundant Power Supply . . . . . . . 125

Installing a Redundant Power Supply . . . . . . . 127

Removing the Power Supply Blank. . . . . . . . . 127

Installing the Power Supply Blank . . . . . . . . . 127

Removing a Non-Redundant Power

Supply. . . . . . . . . . . . . . . . . . . . . . . . 128

Installing a Non-Redundant Power

Supply. . . . . . . . . . . . . . . . . . . . . . . . 130

System Battery . . . . . . . . . . . . . . . . . . . . . . 130

Replacing the System Battery . . . . . . . . . . . 130

Control Panel Assembly . . . . . . . . . . . . . . . . . 132

Removing the Control Panel Board Assembly

and the Control Panel Display Module . . . . . . . 132

Installing the Control Panel Board Assembly

and the Control Panel Display Module . . . . . . . 134

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8Contents

SAS Backplane. . . . . . . . . . . . . . . . . . . . . 135

Removing the SAS Backplane . . . . . . . . . . 135

Installing the SAS Backplane. . . . . . . . . . . 137

Power Distribution Board . . . . . . . . . . . . . . . 138

Removing the Power Distribution

Board . . . . . . . . . . . . . . . . . . . . . . . 138

Replacing the Power Distribution

Board . . . . . . . . . . . . . . . . . . . . . . . 140

System Board . . . . . . . . . . . . . . . . . . . . . 141

Removing the System Board . . . . . . . . . . . 141

Installing the System Board. . . . . . . . . . . . 143

4 Troubleshooting Your System . . . . . . . . 145

Safety First—For You and Your System . . . . . . . . 145

Troubleshooting System Startup Failure. . . . . . . . 145

Troubleshooting External Connections . . . . . . . . 145

Troubleshooting the Video Subsystem. . . . . . . . . 146

Troubleshooting a USB Device . . . . . . . . . . . . 146

Troubleshooting a Serial I/O Device. . . . . . . . . . 147

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 147

Troubleshooting a Wet System. . . . . . . . . . . . . 148

Troubleshooting a Damaged System. . . . . . . . . . 149

Troubleshooting the System Battery . . . . . . . . . . 150

Troubleshooting Power Supply . . . . . . . . . . . . 151

Troubleshooting System Cooling Problems . . . . . . 151

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Contents 9

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 152

Troubleshooting System Memory . . . . . . . . . . . . 153

Troubleshooting an Internal USB Key . . . . . . . . . . 155

Troubleshooting an Optical Drive . . . . . . . . . . . . 156

Troubleshooting a Tape Backup Unit . . . . . . . . . . 157

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 158

Troubleshooting an Expansion Card. . . . . . . . . . . 159

Troubleshooting the Processor . . . . . . . . . . . . . 160

5 Running the System Diagnostics . . . . . . 161

Using Online Diagnostics . . . . . . . . . . . . . . . . 161

Embedded System Diagnostics Features . . . . . . . . 161

When to Use the Embedded System

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 162

Running the Embedded System Diagnostics . . . . . . 162

System Diagnostics Testing Options . . . . . . . . . . 162

Using the Custom Test Options . . . . . . . . . . . . . 163

Selecting Devices for Testing . . . . . . . . . . . 163

Selecting Diagnostics Options . . . . . . . . . . . 163

Viewing Information and Results . . . . . . . . . . 163

6 Jumpers and Connectors . . . . . . . . . . . 165

System Board Jumpers . . . . . . . . . . . . . . . . . 165

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10 Contents

System Board Connectors . . . . . . . . . . . . . . . 166

Disabling a Forgotten Password. . . . . . . . . . . . 168

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 169

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 169

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

R310HOM.book Page 10 Thursday, March 4, 2010 1:03 AM

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