Dell PowerEdge C8000 User manual

Dell PowerEdge C8000

Hardware Owner’s

Manual

Regulatory Model: B10S

Regulatory Type: B10S001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this publication is subject to change without notice.

Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, PowerEdge™ are trademarks of Dell Inc.

Intel is a registered trademark of Intel Corporation in the United State or other countries.

Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model B10S

Regulatory Type: B10S001

2014 - 01 P/N XXXXX Rev. A08

Contents 3

Contents

1 About the System . . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 12

Front-Panel Features and Indicators . . . . . . . . . . 13

Back-Panel Features and Indicators . . . . . . . . . . 15

Server Enclosure Indicator Codes. . . . . . . . . . . . 18

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 20

Sled Bay Numbering. . . . . . . . . . . . . . . . . . . 22

Fan Bay Numbering . . . . . . . . . . . . . . . . . . . 23

Sled Module Configuration . . . . . . . . . . . . . . . 24

Sled Features . . . . . . . . . . . . . . . . . . . . . . 26

Compute Sleds . . . . . . . . . . . . . . . . . . . 26

Storage Sleds. . . . . . . . . . . . . . . . . . . . 34

Power Sleds . . . . . . . . . . . . . . . . . . . . 36

Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 38

Server Enclosure . . . . . . . . . . . . . . . . . . 38

Sleds . . . . . . . . . . . . . . . . . . . . . . . . 38

POST Error Codes . . . . . . . . . . . . . . . . . . . . 41

Collecting System Event Log for

Investigation . . . . . . . . . . . . . . . . . . . . 41

4Contents

System Event Log. . . . . . . . . . . . . . . . . . . . . 49

Processor Error . . . . . . . . . . . . . . . . . . . 49

Memory Ecc. . . . . . . . . . . . . . . . . . . . . 50

PCIe Error . . . . . . . . . . . . . . . . . . . . . . 52

IOH Core Error . . . . . . . . . . . . . . . . . . . 53

SB Error . . . . . . . . . . . . . . . . . . . . . . . 54

POST Start Event . . . . . . . . . . . . . . . . . . 55

POST End Event . . . . . . . . . . . . . . . . . . . 56

POST Error Code Event . . . . . . . . . . . . . . . 57

BIOS Recovery Event . . . . . . . . . . . . . . . . 58

ME Fail Event . . . . . . . . . . . . . . . . . . . . 58

SEL Generator ID . . . . . . . . . . . . . . . . . . 59

BMC . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Other Information You May Need . . . . . . . . . . . . 65

2 Using the System Setup Program . . . . . 67

System Setup Menu . . . . . . . . . . . . . . . . . . . 67

System Setup Options at Boot . . . . . . . . . . . . . . 68

Using the System Setup Program Navigation

Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

General Help . . . . . . . . . . . . . . . . . . . . . . . 69

Console Redirection . . . . . . . . . . . . . . . . . . . 69

Enabling and Configuring Console

Redirection . . . . . . . . . . . . . . . . . . . . . 69

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 74

Main Screen . . . . . . . . . . . . . . . . . . . . 74

System Settings. . . . . . . . . . . . . . . . . . . 75

Contents 5

Advanced Menu . . . . . . . . . . . . . . . . . . . . . 77

Power Management . . . . . . . . . . . . . . . . 78

CPU Configuration . . . . . . . . . . . . . . . . . 88

Memory Configuration . . . . . . . . . . . . . . . 92

SATA Configuration. . . . . . . . . . . . . . . . . 95

PCI Configuration . . . . . . . . . . . . . . . . . . 98

USB Configuration . . . . . . . . . . . . . . . . . 105

Security Menu . . . . . . . . . . . . . . . . . . . . . . 107

Server Menu . . . . . . . . . . . . . . . . . . . . . . . 109

View System Log . . . . . . . . . . . . . . . . . . 115

Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 116

Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . 118

Command Line Interfaces for System Setup

Options . . . . . . . . . . . . . . . . . . . . . . . . . . 120

IPMI Command List . . . . . . . . . . . . . . . . . . . 146

Power Management Settings . . . . . . . . . . . . . . 155

SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . 157

About MIB and Traps. . . . . . . . . . . . . . . . 157

SNMP Support for the Server Enclosure

Fan Controller Board . . . . . . . . . . . . . . . . 157

FCB Firmware Behavior . . . . . . . . . . . . . . 159

MIB Tree Diagram for FCB . . . . . . . . . . . . . 161

FCB SNMP MIB. . . . . . . . . . . . . . . . . . . 162

SNMP Support for the External PDU Power

Management Controller Board . . . . . . . . . . . 168

PMC Firmware Behavior . . . . . . . . . . . . . . 170

MIB Tree Diagram for PMC . . . . . . . . . . . . 171

PMC SNMP MIB . . . . . . . . . . . . . . . . . . 172

6Contents

3 Installing System Components . . . . . . . 187

Safety Instructions . . . . . . . . . . . . . . . . . . . 187

About the Illustrations . . . . . . . . . . . . . . . . . 188

Recommended Tools . . . . . . . . . . . . . . . . . . 188

Inside the System. . . . . . . . . . . . . . . . . . . . 189

Sled Blank . . . . . . . . . . . . . . . . . . . . . . . 190

Removing a Double-Wide Sled Blank . . . . . . 190

Installing a Double-Wide Sled Blank . . . . . . . 190

Removing a Single-Wide Sled Blank . . . . . . . 191

Installing a Single-Wide Sled Blank . . . . . . . 191

Compute Sleds . . . . . . . . . . . . . . . . . . . . . 192

Removing a Compute Sled . . . . . . . . . . . . 192

Installing a Compute Sled. . . . . . . . . . . . . 194

Storage Sled . . . . . . . . . . . . . . . . . . . . . . 194

Removing a Storage Sled . . . . . . . . . . . . . 194

Installing a Storage Sled . . . . . . . . . . . . . 195

Power Sled . . . . . . . . . . . . . . . . . . . . . . . 196

Inside a Power Sled. . . . . . . . . . . . . . . . 198

Removing a Power Sled. . . . . . . . . . . . . . 198

Installing a Power Sled . . . . . . . . . . . . . . 200

Removing the PSU1/3 Module Assembly . . . . . 201

Installing the PSU1/3 Module Assembly . . . . . 203

Removing the PSU2/4 Module Assembly . . . . . 203

Installing the PSU2/4 Module Assembly . . . . . 204

Removing the PSU Module . . . . . . . . . . . . 205

Installing the PSU Module . . . . . . . . . . . . 206

Contents 7

Fan Modules . . . . . . . . . . . . . . . . . . . . . . . 207

Removing a Fan Module . . . . . . . . . . . . . . 207

Installing a Fan Module. . . . . . . . . . . . . . . 208

Front Panel Board . . . . . . . . . . . . . . . . . . . . 209

Removing the Front Panel Board . . . . . . . . . . 209

Installing the Front Panel Board . . . . . . . . . . 210

Fan Controller Board. . . . . . . . . . . . . . . . . . . 211

Removing the Fan Controller Board . . . . . . . . 211

Installing the Fan Controller Board . . . . . . . . . 212

Backplane/Fan Bay Cage . . . . . . . . . . . . . . . . 212

Removing the Backplane/Fan Bay Cage . . . . . . 212

Installing the Backplane/Fan Bay Cage . . . . . . 216

PDU Power Supply. . . . . . . . . . . . . . . . . . . . 217

PDU Power Supply Indicator Code . . . . . . . . . 217

Removing a PDU Power Supply . . . . . . . . . . 217

Installing a PDU Power Supply . . . . . . . . . . . 219

4 Rack Mount Configuration . . . . . . . . . . 221

Installation Guidelines . . . . . . . . . . . . . . . . . 221

Recommended Tools. . . . . . . . . . . . . . . . . . . 222

Installation Tasks . . . . . . . . . . . . . . . . . . . . 222

Installing the Tool-Less Rail Solution

in the Rack . . . . . . . . . . . . . . . . . . . . . . . . 223

Removing Sled Modules from the Server

Enclosure . . . . . . . . . . . . . . . . . . . . . . . . 228

Installing the Server Enclosure into the Rack . . . . . 228

8Contents

Replacing Sled Modules in the Server

Enclosure. . . . . . . . . . . . . . . . . . . . . . . . 230

Installing the External PDU into the Rack . . . . . . . 231

Connecting the Power Cables . . . . . . . . . . . . . 237

Connecting the Power Cables to the

Server Enclosure with Internal Power

Source . . . . . . . . . . . . . . . . . . . . . . 237

Connecting the Power Cable to the

Server Enclosure with External Power

Source . . . . . . . . . . . . . . . . . . . . . . 238

Connecting the Server Enclosure to a Rack

PDU . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Connecting a Network Switch to a Rack PDU . . . . 242

Connecting the PDU to the Network. . . . . . . . . . 243

Powering Up the Systems . . . . . . . . . . . . . . . 246

5 Troubleshooting. . . . . . . . . . . . . . . . . . . 251

Safety First—For You and Your System . . . . . . . . 251

Installation Problems . . . . . . . . . . . . . . . . . 251

Troubleshooting System Startup Failure. . . . . . . . 252

Troubleshooting External Connections . . . . . . . . 252

Troubleshooting the Video Subsystem. . . . . . . . . 252

Troubleshooting a USB Device . . . . . . . . . . . . 252

Troubleshooting a Serial I/O Device. . . . . . . . . . 253

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 254

Contents 9

Troubleshooting a Wet Enclosure . . . . . . . . . . . . 255

Troubleshooting a Damaged Enclosure . . . . . . . . . 256

Troubleshooting Enclosure Fan Modules . . . . . . . . 257

Troubleshooting Cooling Problems . . . . . . . . . . . 262

Troubleshooting Sled Components . . . . . . . . . . . 267

Troubleshooting System Memory . . . . . . . . . 267

Troubleshooting a Hard-Drive . . . . . . . . . . . 269

Troubleshooting Expansion Cards . . . . . . . . . 270

Troubleshooting Processors . . . . . . . . . . . . 270

Troubleshooting the System Board . . . . . . . . 271

Troubleshooting the System Battery . . . . . . . . 272

IRQ Assignment Conflicts . . . . . . . . . . . . . . . . 273

6 Updating Firmware Images

and Monitoring the PDU Power

Status . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Verifying and Updating the Fan Controller

Board Firmware Via the Compute Sled . . . . . . . . . 275

Viewing the Fan Controller Board

Firmware Version Information . . . . . . . . . . . 275

Updating the Fan Controller Board

Firmware . . . . . . . . . . . . . . . . . . . . . . 275

Verifying and Updating the Fan Controller

Board Firmware Via SNMP . . . . . . . . . . . . . . . 276

Before You Begin . . . . . . . . . . . . . . . . . . 276

Checking FCB Indicators . . . . . . . . . . . . . . 277

Resetting the FCB Network Connection . . . . . . 277

Viewing or Changing the FCB Configuration

Information . . . . . . . . . . . . . . . . . . . . . 278

10 Contents

Configuring the SNMP Traps . . . . . . . . . . . 278

Updating the FCB Firmware. . . . . . . . . . . . 279

Viewing the FCB Firmware Version

Information . . . . . . . . . . . . . . . . . . . . 280

Monitoring the External PDU Power Status

and Updating the PDU PMC Firmware. . . . . . . . . 280

Before You Begin . . . . . . . . . . . . . . . . . 280

Checking PDU Indicators . . . . . . . . . . . . . 281

Resetting the PDU Network Connection . . . . . 281

Viewing or Changing the PMC

Configuration Information. . . . . . . . . . . . . 282

Configuring the SNMP Traps . . . . . . . . . . . 282

Updating the PMC Firmware . . . . . . . . . . . 283

Viewing the PMC Firmware Version

Information . . . . . . . . . . . . . . . . . . . . 284

7 Jumpers and Connectors. . . . . . . . . . . . 285

Server Enclosure Boards . . . . . . . . . . . . . . . 285

Front Panel Board Connectors . . . . . . . . . . 285

Fan Controller Board Connectors. . . . . . . . . 286

Power Management Board Connectors . . . . . 287

8 Getting Help . . . . . . . . . . . . . . . . . . . . . . 289

Contacting Dell . . . . . . . . . . . . . . . . . . 289

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

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