Dell PowerEdge E05S User manual

Dell™ PowerEdge™ R815

Hardware Owner’s

Manual

Regulatory Model: E05S

Regulatory Type: E05S001

book.book Page 1 Wednesday, February 17, 2010 6:17 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.

Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft

Corporation in the United States and/or other countries;

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model: E05S

Regulatory Type: E05S001

February 2010 Rev. A00

book.book Page 2 Wednesday, February 17, 2010 6:17 PM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

LCD Panel Features . . . . . . . . . . . . . . . . . . . 14

Home Screen . . . . . . . . . . . . . . . . . . . . 15

Setup Menu. . . . . . . . . . . . . . . . . . . . . 16

View Menu . . . . . . . . . . . . . . . . . . . . . 17

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 17

Back-Panel Features and Indicators . . . . . . . . . . 18

Guidelines for Connecting External Devices . . . . . . 20

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 20

Power Indicator Codes . . . . . . . . . . . . . . . . . 21

LCD Status Messages . . . . . . . . . . . . . . . . . . 22

Viewing Status Messages . . . . . . . . . . . . . 22

Removing LCD Status Messages . . . . . . . . . . 23

System Messages . . . . . . . . . . . . . . . . . . . . 38

Warning Messages . . . . . . . . . . . . . . . . . . . 51

Diagnostics Messages . . . . . . . . . . . . . . . . . 51

Alert Messages . . . . . . . . . . . . . . . . . . . . . 51

book.book Page 3 Wednesday, February 17, 2010 6:17 PM

4Contents

Other Information You May Need . . . . . . . . . . . . 51

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 53

Choosing the System Boot Mode . . . . . . . . . . . . 53

Entering the System Setup Program . . . . . . . . . . . 54

Responding to Error Messages. . . . . . . . . . . 54

Using the System Setup Program Navigation

Keys . . . . . . . . . . . . . . . . . . . . . . . . . 54

System Setup Options . . . . . . . . . . . . . . . . . . 55

Main Screen . . . . . . . . . . . . . . . . . . . . 55

Memory Settings Screen . . . . . . . . . . . . . . 57

Processor Settings Screen . . . . . . . . . . . . . 58

SATA Settings Screen. . . . . . . . . . . . . . . . 59

Boot Settings Screen . . . . . . . . . . . . . . . . 59

Integrated Devices Screen . . . . . . . . . . . . . 60

PCI IRQ Assignments Screen . . . . . . . . . . . . 61

Serial Communication Screen . . . . . . . . . . . 61

Power Management Screen . . . . . . . . . . . . 62

System Security Screen . . . . . . . . . . . . . . 63

Exit Screen . . . . . . . . . . . . . . . . . . . . . 64

Entering the UEFI Boot Manager. . . . . . . . . . . . . 64

Using the UEFI Boot Manager Navigation

Keys . . . . . . . . . . . . . . . . . . . . . . . . . 65

UEFI Boot Manager Screen. . . . . . . . . . . . . 65

UEFI Boot Settings Screen . . . . . . . . . . . . . 66

System Utilities Screen . . . . . . . . . . . . . . . 66

System and Setup Password Features. . . . . . . . . . 66

Using the System Password . . . . . . . . . . . . 67

Using the Setup Password . . . . . . . . . . . . . 69

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Contents 5

Embedded System Management . . . . . . . . . . . . 70

iDRAC6 Configuration Utility . . . . . . . . . . . . . . 71

Entering the iDRAC6 Configuration Utility . . . . . 71

3 Installing System Components . . . . . . . . 73

Recommended Tools. . . . . . . . . . . . . . . . . . . 73

Inside the System . . . . . . . . . . . . . . . . . . . . 73

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 75

Removing the Front Bezel . . . . . . . . . . . . . 75

Installing the Front Bezel . . . . . . . . . . . . . . 75

Opening and Closing the System . . . . . . . . . . . . 76

Opening the System . . . . . . . . . . . . . . . . 76

Closing the System . . . . . . . . . . . . . . . . . 77

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 78

Removing a Hard-Drive Blank . . . . . . . . . . . 78

Installing a Hard-Drive Blank. . . . . . . . . . . . 79

Removing a Hard-Drive Carrier. . . . . . . . . . . 80

Installing a Hard-Drive Carrier . . . . . . . . . . . 81

Removing a Hard Drive From a Hard-Drive

Carrier. . . . . . . . . . . . . . . . . . . . . . . . 82

Installing a Hard Drive Into a Hard-Drive

Carrier. . . . . . . . . . . . . . . . . . . . . . . . 82

Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 83

Removing an Optical Drive . . . . . . . . . . . . . 83

Installing an Optical Drive . . . . . . . . . . . . . 84

Power Supplies . . . . . . . . . . . . . . . . . . . . . 85

Removing a Power Supply . . . . . . . . . . . . . 85

Installing a Power Supply . . . . . . . . . . . . . 87

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6Contents

Removing the Power Supply Blank . . . . . . . . . 87

Installing the Power Supply Blank . . . . . . . . . 87

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 88

Removing the Cooling Shroud . . . . . . . . . . . 88

Installing the Cooling Shroud . . . . . . . . . . . . 89

Front-Chassis Assembly . . . . . . . . . . . . . . . . . 90

System Memory . . . . . . . . . . . . . . . . . . . . . 92

General Memory Module Installation

Guidelines . . . . . . . . . . . . . . . . . . . . . . 93

Memory Sparing Support . . . . . . . . . . . . . . 93

Installing Memory Modules. . . . . . . . . . . . . 98

Removing Memory Modules . . . . . . . . . . . 100

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 101

Removing a Cooling Fan . . . . . . . . . . . . . 101

Installing a Cooling Fan . . . . . . . . . . . . . . 103

Removing the Cooling Fan Assembly . . . . . . . 103

Installing the Cooling Fan Assembly . . . . . . . 104

Internal USB Memory Key . . . . . . . . . . . . . . . 105

Internal NIC Hardware Key . . . . . . . . . . . . . . 106

Expansion Cards and Expansion-Card Risers . . . . . 107

Expansion Card Installation Guidelines. . . . . . 107

Installing an Expansion Card . . . . . . . . . . . 109

Removing an Expansion Card. . . . . . . . . . . 111

Removing Expansion-Card Riser 1 . . . . . . . . 112

Installing Expansion-Card Riser 1. . . . . . . . . 114

Removing Expansion-Card Riser 2 . . . . . . . . 114

Installing Expansion-Card Riser 2. . . . . . . . . 115

Integrated Storage Controller Card . . . . . . . . . . 116

book.book Page 6 Wednesday, February 17, 2010 6:17 PM

Contents 7

Removing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 116

Installing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 118

RAID Battery (Optional) . . . . . . . . . . . . . . . . . 119

Removing a RAID Battery. . . . . . . . . . . . . . 119

Installing the RAID Battery . . . . . . . . . . . . . 120

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 121

Removing an iDRAC6 Enterprise Card . . . . . . . 121

Installing an iDRAC6 Enterprise Card . . . . . . . 122

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 123

Removing a VFlash Media Card . . . . . . . . . . 123

Installing a VFlash Media Card . . . . . . . . . . . 123

Internal Dual SD Module (Optional). . . . . . . . . . . 124

Removing the Internal Dual SD Module . . . . . . 124

Installing the Internal Dual SD Module. . . . . . . 125

Processors . . . . . . . . . . . . . . . . . . . . . . . . 126

Removing a Processor . . . . . . . . . . . . . . . 126

Installing a Processor . . . . . . . . . . . . . . . 130

System Battery . . . . . . . . . . . . . . . . . . . . . . 132

Replacing the System Battery . . . . . . . . . . . 132

SAS Backplane . . . . . . . . . . . . . . . . . . . . . 134

Removing the SAS Backplane . . . . . . . . . . . 134

Installing the SAS Backplane . . . . . . . . . . . 136

Power Distribution Board . . . . . . . . . . . . . . . . 136

Removing the Power Distribution Board . . . . . . 136

Replacing the Power Distribution Board . . . . . . 139

Control Panel Assembly . . . . . . . . . . . . . . . . . 140

book.book Page 7 Wednesday, February 17, 2010 6:17 PM

8Contents

Removing the Control Panel

Display Module . . . . . . . . . . . . . . . . . . 140

Installing the Control Panel

Display Module . . . . . . . . . . . . . . . . . . 141

Removing the Control Panel Board . . . . . . . . 143

Installing the Control Panel Board . . . . . . . . 144

System Board Assembly . . . . . . . . . . . . . . . . 144

Removing the System Board Assembly. . . . . . 145

Installing the System Board Assembly . . . . . . 148

4 Troubleshooting Your System . . . . . . . . 151

Safety First—For You and Your System . . . . . . . . 151

Troubleshooting System Startup Failure. . . . . . . . 151

Troubleshooting External Connections . . . . . . . . 151

Troubleshooting the Video Subsystem. . . . . . . . . 152

Troubleshooting a USB Device . . . . . . . . . . . . 152

Troubleshooting a Serial I/O Device. . . . . . . . . . 153

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 153

Troubleshooting a Wet System. . . . . . . . . . . . . 154

Troubleshooting a Damaged System. . . . . . . . . . 155

Troubleshooting the System Battery . . . . . . . . . . 156

Troubleshooting Power Supplies . . . . . . . . . . . 157

Troubleshooting System Cooling Problems . . . . . . 157

Troubleshooting a Fan . . . . . . . . . . . . . . 158

Troubleshooting System Memory . . . . . . . . . . . 159

book.book Page 8 Wednesday, February 17, 2010 6:17 PM

Contents 9

Troubleshooting an Internal USB Key . . . . . . . . . . 162

Troubleshooting an SD Card . . . . . . . . . . . . . . . 163

Troubleshooting an Optical Drive . . . . . . . . . . . . 164

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 165

Troubleshooting a Storage Controller . . . . . . . . . . 166

Troubleshooting Expansion Cards. . . . . . . . . . . . 167

Troubleshooting the Processors. . . . . . . . . . . . . 168

5 Running the System Diagnostics . . . . . . 171

Using Online Diagnostics . . . . . . . . . . . . . . . . 171

Embedded System Diagnostics Features . . . . . . . . 171

When to Use the Embedded System Diagnostics . . . . 172

Running the Embedded System Diagnostics . . . . . . 172

System Diagnostics Testing Options . . . . . . . . . . 172

Using the Custom Test Options . . . . . . . . . . . . . 173

Selecting Devices for Testing . . . . . . . . . . . 173

Selecting Diagnostics Options . . . . . . . . . . . 173

Viewing Information and Results . . . . . . . . . . 173

6 Jumpers and Connectors . . . . . . . . . . . 175

System Board Jumper . . . . . . . . . . . . . . . . . . 175

System Board Connectors . . . . . . . . . . . . . . . . 176

SAS Backplane Board Connectors . . . . . . . . . . . 179

book.book Page 9 Wednesday, February 17, 2010 6:17 PM

10 Contents

Power Distribution Board Connectors. . . . . . . . . 180

Expansion-Card Riser-Board Components and

PCIe Buses . . . . . . . . . . . . . . . . . . . . . . . 181

Disabling a Forgotten Password. . . . . . . . . . . . 183

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 185

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 185

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

book.book Page 10 Wednesday, February 17, 2010 6:17 PM

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