Dell PowerEdge C8000 User manual

Dell PowerEdge C8000

Hardware Owner’s

Manual

Regulatory Model: B10S

Regulatory Type: B10S001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this publication is subject to change without notice.

Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, PowerEdge™ are trademarks of Dell Inc.

Intel is a registered trademark of Intel Corporation in the United State or other countries.

Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model B10S

Regulatory Type: B10S001

2012 - 07 P/N XXXXX Rev. A00

Contents 3

Contents

1 About the System . . . . . . . . . . . . . . . . . . . 9

Accessing System Features During Startup. . . . . . . 10

Front-Panel Features and Indicators . . . . . . . . . . 11

Back-Panel Features and Indicators . . . . . . . . . . 12

Server Enclosure Indicator Codes. . . . . . . . . . . . 14

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 16

Sled Bay Numbering. . . . . . . . . . . . . . . . . . . 18

Fan Bay Numbering . . . . . . . . . . . . . . . . . . . 19

Sled Module Configuration . . . . . . . . . . . . . . . 20

Sled Features . . . . . . . . . . . . . . . . . . . . . . 21

Power Sleds . . . . . . . . . . . . . . . . . . . . 21

Compute Sleds . . . . . . . . . . . . . . . . . . . 23

Storage Sleds. . . . . . . . . . . . . . . . . . . . 29

Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 31

POST Error Codes . . . . . . . . . . . . . . . . . . . . 35

Collecting System Event Log for

Investigation . . . . . . . . . . . . . . . . . . . . 35

System Event Log. . . . . . . . . . . . . . . . . . . . . 43

Processor Error. . . . . . . . . . . . . . . . . . . 43

Memory Ecc . . . . . . . . . . . . . . . . . . . . 44

PCIe Error . . . . . . . . . . . . . . . . . . . . . . 46

4Contents

IOH Core Error . . . . . . . . . . . . . . . . . . . 47

SB Error . . . . . . . . . . . . . . . . . . . . . . . 48

POST Start Event . . . . . . . . . . . . . . . . . . 49

POST End Event . . . . . . . . . . . . . . . . . . . 50

POST Error Code Event . . . . . . . . . . . . . . . 51

BIOS Recovery Event . . . . . . . . . . . . . . . . 52

ME Fail Event . . . . . . . . . . . . . . . . . . . . 52

SEL Generator ID . . . . . . . . . . . . . . . . . . 53

BMC . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Other Information You May Need . . . . . . . . . . . . 59

2 Using the System Setup Program . . . . . 61

System Setup Menu . . . . . . . . . . . . . . . . . . . 61

System Setup Options at Boot . . . . . . . . . . . . . . 62

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . . . . 62

General Help . . . . . . . . . . . . . . . . . . . . . . . 63

Console Redirection . . . . . . . . . . . . . . . . . . . 63

Enabling and Configuring Console

Redirection . . . . . . . . . . . . . . . . . . . . . 63

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 68

Main Screen . . . . . . . . . . . . . . . . . . . . 68

System Settings. . . . . . . . . . . . . . . . . . . 69

Advanced Menu . . . . . . . . . . . . . . . . . . . . . 71

Power Management . . . . . . . . . . . . . . . . 72

CPU Configuration . . . . . . . . . . . . . . . . . 78

Memory Configuration . . . . . . . . . . . . . . . 81

SATA Configuration . . . . . . . . . . . . . . . . . 83

Contents 5

PCI Configuration . . . . . . . . . . . . . . . . . . 86

USB Configuration . . . . . . . . . . . . . . . . . 93

Security Menu . . . . . . . . . . . . . . . . . . . . . . 94

Server Menu . . . . . . . . . . . . . . . . . . . . . . . 96

View System Log . . . . . . . . . . . . . . . . . . 101

Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 102

Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . 104

Command Line Interfaces for System

Setup Options . . . . . . . . . . . . . . . . . . . . . . 106

IPMI Command List . . . . . . . . . . . . . . . . . . . 129

Power Management Settings . . . . . . . . . . . . . . 138

3 Installing System Components . . . . . . . 141

Safety Instructions. . . . . . . . . . . . . . . . . . . . 141

Recommended Tools. . . . . . . . . . . . . . . . . . . 142

Inside the System . . . . . . . . . . . . . . . . . . . . 143

Sled Blank . . . . . . . . . . . . . . . . . . . . . . . . 144

Removing a Sled Blank . . . . . . . . . . . . . . . 144

Installing a Sled Blank . . . . . . . . . . . . . . . 144

Compute Sleds . . . . . . . . . . . . . . . . . . . . . . 145

Removing a Compute Sled . . . . . . . . . . . . . 145

Installing a Compute Sled . . . . . . . . . . . . . 146

Storage Sled . . . . . . . . . . . . . . . . . . . . . . . 147

Removing a Storage Sled. . . . . . . . . . . . . . 147

Installing a Storage Sled . . . . . . . . . . . . . . 148

6Contents

Power Sled . . . . . . . . . . . . . . . . . . . . . . . 148

Inside a Power Sled. . . . . . . . . . . . . . . . 150

Removing a Power Sled. . . . . . . . . . . . . . 150

Installing a Power Sled . . . . . . . . . . . . . . 152

Removing the PSU1/3 Module Assembly . . . . . 153

Installing the PSU1/3 Module Assembly . . . . . 155

Removing the PSU2/4 Module Assembly . . . . . 155

Installing the PSU2/4 Module Assembly . . . . . 156

Removing the PSU Module . . . . . . . . . . . . 157

Installing the PSU Module . . . . . . . . . . . . 158

Fan Modules . . . . . . . . . . . . . . . . . . . . . . 159

Removing a Fan Module . . . . . . . . . . . . . 159

Installing a Fan Module . . . . . . . . . . . . . . 160

Front Panel Board . . . . . . . . . . . . . . . . . . . 161

Removing the Front Panel Board . . . . . . . . . 161

Installing the Front Panel Board . . . . . . . . . 162

Fan Controller Board . . . . . . . . . . . . . . . . . . 163

Removing the Fan Controller Board . . . . . . . 163

Installing the Fan Controller Board . . . . . . . . 164

4 Troubleshooting. . . . . . . . . . . . . . . . . . . 165

Safety First—For You and Your System . . . . . . . . 165

Installation Problems . . . . . . . . . . . . . . . . . 165

Troubleshooting System Startup Failure. . . . . . . . 166

Troubleshooting External Connections . . . . . . . . 166

Troubleshooting the Video Subsystem. . . . . . . . . 166

Troubleshooting a USB Device . . . . . . . . . . . . 166

Contents 7

Troubleshooting a Serial I/O Device . . . . . . . . . . 167

Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 168

Troubleshooting a Wet Enclosure . . . . . . . . . . . . 169

Troubleshooting a Damaged Enclosure . . . . . . . . . 170

Troubleshooting Enclosure Components . . . . . . . . 171

Troubleshooting Enclosure Fan Modules . . . . . 171

Troubleshooting the Power Sled . . . . . . . . . . 173

Troubleshooting Power Supplies. . . . . . . . . . 173

Troubleshooting Sled Components . . . . . . . . . . . 174

Troubleshooting System Memory . . . . . . . . . 174

Troubleshooting a Hard-Drive . . . . . . . . . . . 176

Troubleshooting Expansion Cards . . . . . . . . . 177

Troubleshooting Processors . . . . . . . . . . . . 177

Troubleshooting the System Board . . . . . . . . 178

Troubleshooting the System Battery . . . . . . . . 179

IRQ Assignment Conflicts . . . . . . . . . . . . . . . . 180

5 Jumpers and Connectors . . . . . . . . . . . 181

Server Enclosure Boards . . . . . . . . . . . . . . . . 181

Front Panel Board Connectors . . . . . . . . . . . 181

Fan Controller Board Connectors . . . . . . . . . 182

Power Management Board Connectors . . . . . . 183

Power Sled Boards . . . . . . . . . . . . . . . . . . . 184

Power Distribution Boards Connectors . . . . . . 184

Power Interposer Board Connectors. . . . . . . . 186

8Contents

6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 187

Contacting Dell . . . . . . . . . . . . . . . . . . 187

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

About the System 9

About the System

The PowerEdge C8000 server enclosure features ten vertically aligned sled

bays which support a full sled or a mixed sled enclosure. A full sled enclosure

can include up to five C8220X double-wide compute sleds, ten C8220

single-wide compute sleds, or five C8000XD storage sleds. A mixed sled

enclosure can support a mixture of differing sled types. To function as a

system, a compute sled is inserted into the PowerEdge C8000 server enclosure

that supports fans and optional power sleds. The fans are shared resources of

the sleds in the PowerEdge C8000 server enclosure.

NOTE: To ensure proper operation and cooling, all bays in the enclosure must be

populated at all times with either a sled or with a sled blank.

10 About the System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

The SAS/SATA card or PXE hotkey support are available only in the BIOS

boot mode. Hotkey function is not available in the Unified Extensible

Firmware Interface (UEFI) boot mode.

Keystroke Description

<F2> Enters the System Setup program. See "System Setup Menu" on

page 61.

<F11> Enters the BIOS Boot Manager or the Unified Extensible

Firmware Interface (UEFI) Boot Manager, depending on the

system's boot configuration. See "System Setup Options at Boot"

on page 62.

<F12> Starts Preboot eXecution Environment (PXE) boot.

<Ctrl><C> Enters the LSI 2008 SAS Mezzanine Card Configuration Utility.

For more information, see the SAS adapter documentation.

<Ctrl><H> Enters the LSI 2008 SAS Mezzanine Card Configuration Utility.

For more information, see the documentation for your SAS RAID

card.

<Ctrl><S> Enters the utility to configure onboard NIC settings for PXE boot.

For more information, see the documentation for your integrated

NIC.

<Ctrl><I> Enters the onboard SAS and SATA controller’s configuration

utility.

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