Dell DX6004S User manual

Dell DX6004S Systems

Hardware Owner’s

Manual

Regulatory Model: E07S Series

Regulatory Type: E07S002

book.book.book Page 1 Tuesday, September 7, 2010 8:45 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this publication is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.

Microsoft®, Windows®, Windows Server®, and MS-DOS®are either trademarks or registered

trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model: E07S Series

Regulatory Type: E07S002

September 2010 Rev. A00

book.book.book Page 2 Tuesday, September 7, 2010 8:45 PM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

LCD Panel Features (Optional). . . . . . . . . . . . . . 14

Home Screen . . . . . . . . . . . . . . . . . . . . 15

Setup Menu. . . . . . . . . . . . . . . . . . . . . 16

View Menu . . . . . . . . . . . . . . . . . . . . . 16

Hard-Drive Status Indicators . . . . . . . . . . . . . . 17

Back-Panel Features and Indicators . . . . . . . . . . 18

Guidelines for Connecting External Devices . . . . . . 19

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 20

Power Indicator Codes . . . . . . . . . . . . . . . . . 21

LCD Status Messages . . . . . . . . . . . . . . . . . . 22

Solving Problems Described by LCD

Status Messages . . . . . . . . . . . . . . . . . . 34

Removing LCD Status Messages . . . . . . . . . . 34

System Messages . . . . . . . . . . . . . . . . . . . . 35

Warning Messages . . . . . . . . . . . . . . . . . . . 48

Diagnostics Messages . . . . . . . . . . . . . . . . . 48

Alert Messages . . . . . . . . . . . . . . . . . . . . . 48

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4Contents

Other Information You May Need . . . . . . . . . . . . 49

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 51

Choosing the System Boot Mode . . . . . . . . . . . . 51

Entering the System Setup Program . . . . . . . . . . . 52

Responding to Error Messages. . . . . . . . . . . 52

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . . 52

System Setup Options . . . . . . . . . . . . . . . . . . 53

Main Screen . . . . . . . . . . . . . . . . . . . . 53

Memory Settings Screen . . . . . . . . . . . . . . 55

Processor Settings Screen . . . . . . . . . . . . . 55

SATA Settings Screen. . . . . . . . . . . . . . . . 56

Boot Settings Screen . . . . . . . . . . . . . . . . 57

Integrated Devices Screen . . . . . . . . . . . . . 57

PCI IRQ Assignments Screen . . . . . . . . . . . . 58

Serial Communication Screen . . . . . . . . . . . 58

Power Management Screen . . . . . . . . . . . . 60

System Security Screen . . . . . . . . . . . . . . 61

Exit Screen . . . . . . . . . . . . . . . . . . . . . 63

Entering the UEFI Boot Manager. . . . . . . . . . . . . 63

Using the UEFI Boot Manager

Navigation Keys . . . . . . . . . . . . . . . . . . . 64

UEFI Boot Manager Screen. . . . . . . . . . . . . 64

UEFI Boot Settings Screen . . . . . . . . . . . . . 65

System Utilities Screen . . . . . . . . . . . . . . . 65

System and Setup Password Features. . . . . . . . . . 65

Using the System Password . . . . . . . . . . . . 66

Using the Setup Password . . . . . . . . . . . . . 68

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Contents 5

Embedded System Management . . . . . . . . . . . . 69

Baseboard Management Controller Configuration . . . . 70

Entering the BMC Setup Module . . . . . . . . . . 70

iDRAC Configuration Utility . . . . . . . . . . . . . . . 71

Entering the iDRAC Configuration Utility . . . . . . 71

3 Installing System Components . . . . . . . . 73

Recommended Tools. . . . . . . . . . . . . . . . . . . 73

Inside the System . . . . . . . . . . . . . . . . . . . . 73

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 75

Removing the Front Bezel . . . . . . . . . . . . . 75

Installing the Front Bezel . . . . . . . . . . . . . . 75

Opening and Closing the System . . . . . . . . . . . . 76

Opening the System . . . . . . . . . . . . . . . . 76

Closing the System . . . . . . . . . . . . . . . . . 77

Optical Drive (Optional) . . . . . . . . . . . . . . . . . 78

Removing an Optical Drive . . . . . . . . . . . . . 78

Installing an Optical Drive . . . . . . . . . . . . . 80

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 81

Removing a Hard-Drive Blank . . . . . . . . . . . 81

Installing a Hard-Drive Blank. . . . . . . . . . . . 82

Removing a Hard-Drive Carrier. . . . . . . . . . . 82

Installing a Hard-Drive Carrier . . . . . . . . . . . 84

Removing a Hard Drive From a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 84

Installing a Hard Drive Into a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 85

book.book.book Page 5 Tuesday, September 7, 2010 8:45 PM

6Contents

Expansion Card. . . . . . . . . . . . . . . . . . . . . . 86

Expansion Card Installation Guidelines. . . . . . . 86

Removing an Expansion Card. . . . . . . . . . . . 88

Installing an Expansion Card . . . . . . . . . . . . 89

Expansion-Card Riser . . . . . . . . . . . . . . . . . . 91

Removing an Expansion-Card Riser . . . . . . . . 91

Installing an Expansion-Card Riser . . . . . . . . . 93

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 93

Removing the Cooling Shroud . . . . . . . . . . . 93

Installing the Cooling Shroud . . . . . . . . . . . . 95

Integrated Storage Controller Card . . . . . . . . . . . 95

Removing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 95

Installing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 97

System Memory . . . . . . . . . . . . . . . . . . . . . 97

General Memory Module

Installation Guidelines . . . . . . . . . . . . . . . 98

Mode-Specific Guidelines . . . . . . . . . . . . . 98

Installing Memory Modules. . . . . . . . . . . . 101

Removing Memory Modules . . . . . . . . . . . 103

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 104

Removing a Cooling Fan . . . . . . . . . . . . . 104

Installing a Cooling Fan . . . . . . . . . . . . . . 105

iDRAC6 Express Card . . . . . . . . . . . . . . . . . 106

Installing an iDRAC6 Express Card . . . . . . . . 106

Removing an iDRAC6 Express Card. . . . . . . . 108

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . 109

Installing an iDRAC6 Enterprise Card. . . . . . . 109

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Contents 7

Removing an iDRAC6 Enterprise Card . . . . . . . 111

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 112

Installing a VFlash Media Card . . . . . . . . . . . 112

Removing a VFlash Media Card . . . . . . . . . . 112

Processor . . . . . . . . . . . . . . . . . . . . . . . . 112

Removing a Processor . . . . . . . . . . . . . . . 112

Installing a Processor . . . . . . . . . . . . . . . 116

Power Supplies . . . . . . . . . . . . . . . . . . . . . 117

Removing a Redundant Power Supply . . . . . . . 117

Installing a Redundant Power Supply . . . . . . . 119

Removing the Power Supply Blank. . . . . . . . . 119

Installing the Power Supply Blank . . . . . . . . . 120

Removing a Non-Redundant Power Supply . . . . 120

Installing a Non-Redundant Power Supply. . . . . 122

System Battery . . . . . . . . . . . . . . . . . . . . . . 122

Replacing the System Battery . . . . . . . . . . . 122

Control Panel Assembly . . . . . . . . . . . . . . . . . 124

Removing the Control Panel Board Assembly

and the Control Panel Display Module . . . . . . . 124

Installing the Control Panel Board Assembly

and the Control Panel Display Module . . . . . . . 126

SAS Backplane . . . . . . . . . . . . . . . . . . . . . 126

Removing the SAS Backplane . . . . . . . . . . . 126

Installing the SAS Backplane . . . . . . . . . . . 129

Power Distribution Board . . . . . . . . . . . . . . . . 130

Removing the Power Distribution Board . . . . . . 130

Installing the Power Distribution Board . . . . . . 132

System Board . . . . . . . . . . . . . . . . . . . . . . 133

Removing the System Board . . . . . . . . . . . . 133

book.book.book Page 7 Tuesday, September 7, 2010 8:45 PM

8Contents

Installing the System Board. . . . . . . . . . . . 135

4 Troubleshooting Your System . . . . . . . . 137

Safety First—For You and Your System . . . . . . . . 137

Troubleshooting System Startup Failure. . . . . . . . 137

Troubleshooting External Connections . . . . . . . . 137

Troubleshooting the Video Subsystem. . . . . . . . . 138

Troubleshooting a USB Device . . . . . . . . . . . . 138

Troubleshooting a Serial I/O Device. . . . . . . . . . 139

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 139

Troubleshooting a Wet System. . . . . . . . . . . . . 140

Troubleshooting a Damaged System. . . . . . . . . . 141

Troubleshooting the System Battery . . . . . . . . . . 142

Troubleshooting Power Supply . . . . . . . . . . . . 143

Troubleshooting System Cooling Problems . . . . . . 143

Troubleshooting a Fan . . . . . . . . . . . . . . . . . 144

Troubleshooting System Memory . . . . . . . . . . . 145

Troubleshooting an Optical Drive . . . . . . . . . . . 147

Troubleshooting a Tape Backup Unit . . . . . . . . . 148

Troubleshooting a Hard Drive . . . . . . . . . . . . . 149

Troubleshooting an Expansion Card . . . . . . . . . . 149

Troubleshooting the Processor . . . . . . . . . . . . 150

book.book.book Page 8 Tuesday, September 7, 2010 8:45 PM

Contents 9

5 Running the System Diagnostics . . . . . . 153

Using Online Diagnostics . . . . . . . . . . . . . . . . 153

Embedded System Diagnostics Features . . . . . . . . 153

When to Use the Embedded System Diagnostics . . . . . 154

Running the Embedded System Diagnostics . . . . . . 154

System Diagnostics Testing Options . . . . . . . . . . 154

Using the Custom Test Options . . . . . . . . . . . . . 155

Selecting Devices for Testing . . . . . . . . . . . 155

Selecting Diagnostics Options . . . . . . . . . . . 155

Viewing Information and Results . . . . . . . . . . 155

6 Jumpers and Connectors . . . . . . . . . . . 157

System Board Jumpers . . . . . . . . . . . . . . . . . 157

System Board Connectors . . . . . . . . . . . . . . . . 158

Disabling a Forgotten Password . . . . . . . . . . . . 160

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 161

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 161

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

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10 Contents

book.book.book Page 10 Tuesday, September 7, 2010 8:45 PM

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