Dell 1250 Color User manual

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Dell™ 1250c Color Printer

User's Guide

Contents 1

Contents

Before Beginning .......................................11

A Notes, Notices, and Cautions . . . . . . . . . 13

1 Dell™ 1250c Color Printer User's Guide . 15

2 Finding Information . . . . . . . . . . . . . . . . . 17

3 Product Features . . . . . . . . . . . . . . . . . . . 21

4 About the Printer . . . . . . . . . . . . . . . . . . . 23

Front View . . . . . . . . . . . . . . . . . . . . . . . . 23

Rear View . . . . . . . . . . . . . . . . . . . . . . . . 24

Space Requirements . . . . . . . . . . . . . . . . . . 25

Operator Panel . . . . . . . . . . . . . . . . . . . . . 26

Securing the Printer . . . . . . . . . . . . . . . . . . . 26

Ordering Supplies . . . . . . . . . . . . . . . . . . . . 27

Setting Up Printer (Printer Setup) ...........29

2Contents

5 Connecting Your Printer . . . . . . . . . . . . . 31

Connecting Printer to Computer . . . . . . . . . . . . . 31

Turning On the Printer . . . . . . . . . . . . . . . . . . 32

6 Loading Paper . . . . . . . . . . . . . . . . . . . . . 35

7 Installing Printer Drivers on Computers Running

Windows 41

Inserting the Drivers and Utility CD . . . . . . . . . . . 41

Installing Printer Driver . . . . . . . . . . . . . . . . . 41

For installing host-based printer driver . . . . . . 41

For installing XML Paper Specification (XPS) printer driver 41

8 Installing Printer Drivers on Computers Running

Macintosh 45

Installing the Drivers and Software . . . . . . . . . . . 45

Adding a Printer on Mac OS X 10.5 or Later Version(s) 45

Adding a Printer on Mac OS X 10.4.11 . . . . . . . 46

Adding a Printer on Mac OS X 10.3.9 . . . . . . . . 46

Using Your Printer .....................................47

9 Print Media Guidelines . . . . . . . . . . . . . . 49

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Paper Characteristics . . . . . . . . . . . . . . . 49

Contents 3

Recommended Paper . . . . . . . . . . . . . . . 50

Unacceptable Paper . . . . . . . . . . . . . . . . 51

Selecting Paper . . . . . . . . . . . . . . . . . . 51

Selecting Preprinted Media and Letterhead . . . . 52

Printing on Letterhead . . . . . . . . . . . . . . . 52

Loading Letterhead . . . . . . . . . . . . . . . . . 53

Selecting Pre-Punched Paper . . . . . . . . . . . 53

Envelopes . . . . . . . . . . . . . . . . . . . . . . . . 54

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Storing Print Media . . . . . . . . . . . . . . . . . . . 56

Identifying Print Media and Specifications . . . . . . 56

Supported Paper Sizes . . . . . . . . . . . . . . . 56

Supported Paper Types . . . . . . . . . . . . . . 57

Paper Type Specifications . . . . . . . . . . . . . 58

10 Loading Print Media . . . . . . . . . . . . . . . . 59

Capacity . . . . . . . . . . . . . . . . . . . . . . . . . 59

Print Media Dimensions . . . . . . . . . . . . . . . . 59

Loading Print Media . . . . . . . . . . . . . . . . . . . 59

Loading Envelopes . . . . . . . . . . . . . . . . . 64

Loading Letterhead . . . . . . . . . . . . . . . . . 66

Using the Output Tray Extension . . . . . . . . . . . . 67

11 Operator Panel . . . . . . . . . . . . . . . . . . . . 69

Using the Operator Panel Buttons . . . . . . . . . . . 69

Understanding the Operator Panel Lights . . . . . . . 71

4Contents

Common Light Sequences . . . . . . . . . . . . . 71

Warnings . . . . . . . . . . . . . . . . . . . . . . 72

Operator Call Errors . . . . . . . . . . . . . . . . 73

Secondary light sequences . . . . . . . . . . . . 75

Fatal Errors . . . . . . . . . . . . . . . . . . . . . 76

Firmware Errors . . . . . . . . . . . . . . . . . . 76

Printing a Device Settings Page . . . . . . . . . . . . 77

Resetting Defaults . . . . . . . . . . . . . . . . . . . . 77

12 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Tips for Successful Printing . . . . . . . . . . . . . . . 79

Tips on Storing Print Media . . . . . . . . . . . . 79

Avoiding Paper Jams . . . . . . . . . . . . . . . . 79

Sending a Job to Print . . . . . . . . . . . . . . . . . . 79

Canceling a Print Job . . . . . . . . . . . . . . . . . . 80

Canceling From the Operator Panel . . . . . . . . 80

Canceling a Job From the Computer Running Windows 80

Manual Duplex Printing (Windows Printer Driver Only) 81

Printing a Report Page . . . . . . . . . . . . . . . . . 82

Printing a Printer Settings Page . . . . . . . . . . 82

The Operator Panel . . . . . . . . . . . . . . . . . 83

The Tool Box . . . . . . . . . . . . . . . . . . . . 83

Printer Settings . . . . . . . . . . . . . . . . . . . . . 83

Know Your Printer .....................................85

Contents 5

13 Understanding the Tool Box Menus . . . . 87

Printer Settings Report . . . . . . . . . . . . . . . . . 87

Printer Information . . . . . . . . . . . . . . . . . 87

Menu Settings . . . . . . . . . . . . . . . . . . . 88

Reports . . . . . . . . . . . . . . . . . . . . . . . 89

Printer Maintenance . . . . . . . . . . . . . . . . . . 90

System Settings . . . . . . . . . . . . . . . . . . 90

Paper Density . . . . . . . . . . . . . . . . . . . 92

Adjust BTR . . . . . . . . . . . . . . . . . . . . . 92

Adjust Fuser . . . . . . . . . . . . . . . . . . . . 93

Color Registration Adjustment . . . . . . . . . . . 94

Adjust Altitude . . . . . . . . . . . . . . . . . . . 95

Reset Defaults . . . . . . . . . . . . . . . . . . . 96

Non-Dell Toner . . . . . . . . . . . . . . . . . . . 96

BTR Refresh Mode . . . . . . . . . . . . . . . . . 97

Diagnosis . . . . . . . . . . . . . . . . . . . . . . . . 97

Chart Print . . . . . . . . . . . . . . . . . . . . . 98

Machine Check . . . . . . . . . . . . . . . . . . 98

Environment Sensor Info . . . . . . . . . . . . . . 99

Developer Stir Mode . . . . . . . . . . . . . . . . 99

Refresh Mode . . . . . . . . . . . . . . . . . . . 100

Resetting Defaults . . . . . . . . . . . . . . . . . . . . 100

14 Understanding Your Printer Software . . 103

Windows®. . . . . . . . . . . . . . . . . . . . . . . . 103

Printer Status Window . . . . . . . . . . . . . . . 103

Status Monitor Console . . . . . . . . . . . . . . 103

Dell Supplies Management System . . . . . . . . 103

Software Update . . . . . . . . . . . . . . . . . . 104

6Contents

Quick Launch Utility . . . . . . . . . . . . . . . . 104

User Setup Disk Creating Tool . . . . . . . . . . . 105

Macintosh®. . . . . . . . . . . . . . . . . . . . . . . 106

Status Monitor Widget . . . . . . . . . . . . . . . 106

15 Specifications . . . . . . . . . . . . . . . . . . . . 111

Operating System Compatibility . . . . . . . . . . . . 111

Power Supply . . . . . . . . . . . . . . . . . . . . . . 111

Dimensions . . . . . . . . . . . . . . . . . . . . . . . 112

Memory . . . . . . . . . . . . . . . . . . . . . . . . . 112

Page Description Language (PDL)/Emulation, Operating System, and

Interface . . . . . . . . . . . . . . . . . . . . . . . . . 112

Environment . . . . . . . . . . . . . . . . . . . . . . . 112

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Maintaining Your Printer .......................115

16 Maintaining Your Printer . . . . . . . . . . . . 117

Conserving Supplies . . . . . . . . . . . . . . . . . . . 117

Storing Print Media . . . . . . . . . . . . . . . . . . . 117

Storing Consumables . . . . . . . . . . . . . . . . . . 118

Replacing Toner Cartridges . . . . . . . . . . . . . . . 118

Removing the Toner Cartridges . . . . . . . . . . 119

Installing a Toner Cartridge . . . . . . . . . . . . 120

Contents 7

Cleaning Inside the Printer . . . . . . . . . . . . . . . 122

Cleaning the Color Toner Density (CTD) Sensor . . . . 125

Adjusting Color Registration . . . . . . . . . . . . . . 126

Performing Auto Correct . . . . . . . . . . . . . . 127

Printing the Color Registration Chart . . . . . . . 127

Determining Values . . . . . . . . . . . . . . . . 128

Entering Values . . . . . . . . . . . . . . . . . . . 129

17 Clearing Jams . . . . . . . . . . . . . . . . . . . . 131

Avoiding Jams . . . . . . . . . . . . . . . . . . . . . . 131

Identifying the Location of Paper Jams . . . . . . . . . 132

Clearing Paper Jams From the Front of the Printer . . . 133

Clearing Paper Jams From the Back of the Printer . . . 134

Clearing Paper Jams From the Output Tray . . . . . . . 136

Troubleshooting .......................................139

18 Troubleshooting . . . . . . . . . . . . . . . . . . 141

Basic Printer Problems . . . . . . . . . . . . . . . . . 141

Display Problems . . . . . . . . . . . . . . . . . . . . 141

Printing Problems . . . . . . . . . . . . . . . . . . . . 142

Print Quality Problems . . . . . . . . . . . . . . . . . 143

The output is too light . . . . . . . . . . . . . . . 143

Toner smears or print comes off/Stain on back side 144

8Contents

Random spots/Blurred images . . . . . . . . . . . 145

The entire output is blank . . . . . . . . . . . . . 146

Streaks appear on the output . . . . . . . . . . . 147

Pitched color dots . . . . . . . . . . . . . . . . . 147

Vertical blanks . . . . . . . . . . . . . . . . . . . 147

Mottle . . . . . . . . . . . . . . . . . . . . . . . . 148

Ghosting . . . . . . . . . . . . . . . . . . . . . . 148

Fog . . . . . . . . . . . . . . . . . . . . . . . . . 150

Bead-Carry-Out (BCO) . . . . . . . . . . . . . . . 150

Auger mark . . . . . . . . . . . . . . . . . . . . . 151

Wrinkled/Stained paper . . . . . . . . . . . . . . 152

The top margins is incorrect . . . . . . . . . . . . 153

Color registration is out of alignment . . . . . . . 154

Protrudent / Bumpy paper . . . . . . . . . . . . . 155

Noise . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Misfeed jam . . . . . . . . . . . . . . . . . . . . 158

Multi-feed jam . . . . . . . . . . . . . . . . . . . 159

Other Problems . . . . . . . . . . . . . . . . . . . . . 160

Contacting Service . . . . . . . . . . . . . . . . . . . 160

Appendix ...................................................161

B Appendix . . . . . . . . . . . . . . . . . . . . . . . . 163

Dell Technical Support Policy . . . . . . . . . . . . . . 163

Online Services . . . . . . . . . . . . . . . . . . . 163

Warranty and Return Policy . . . . . . . . . . . . . . . 164

Recycling Information . . . . . . . . . . . . . . . 164

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