Dell 944 User manual

www.dell.com/supplies | support.dell.com

Dell™ Photo All-In-One Printer 944

Owner’s Manual

Look Inside For:

• Ordering Supplies

• Getting Started

• Using the Printer

• Understanding the Printer Software

• Maintenance and Troubleshooting

Ordering Supplies

Dell™ ink and toner cartridges are available only through Dell. You can order ink and toner cartridges

online at www.dell.com/supplies or by phone.

NOTE: If your country is not listed, contact your Dell distributor to order supplies.

Your printer has been designed to print using the following print cartridges.

US 877-INK-2-YOU Korea 080-999-0240

Australia 1300 303 290 Luxembourg 02.713 1590

Austria 0820-24053035 Malaysia 1800 88 0553

Belgium 02.713 1590 Mexico 001 866 851 1754

Canada 877-501-4803 Netherlands 020 - 674 4881

Chile 1230-020-3947

800-202874

Norway 231622 64

Portugal 21 4220710

Colombia 01800-9-155676 PRC 800-858-2425

Czech +420 225 372 711 Poland 022 579 59 65

Denmark 3287 5215 Puerto Rico 866-851-1760

Finland 09 2533 1411 Singapore 1800-394-7245

France 825387247 South Africa 0860 102 591

Germany 0800 2873355 Spain 902120385

Ireland 1850 707 407 Sweden 08 587 705 81

Italy 800602705 Switzerland 0848 335 599

Japan 044-556-3551 UK 0870 907 4574

Supply Item Part number

Standard Capacity black ink cartridge J5566

Standard Capacity color ink cartridge J5567

High Capacity black ink cartridge M4640

High Capacity color ink cartridge M4646

Photo ink cartridge J4844

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your printer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how

to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or

death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of

Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names

or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government

is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause

at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.

www.dell.com | support.dell.com

Contents 5

Contents

1About Your Printer

Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 12

Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . 14

Setting the Language on Your Printer . . . . . . . . . . . . . . 14

Resetting the Language on Your Printer . . . . . . . . . . . . . 14

Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . 15

Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . 16

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Understanding the Automatic Paper Type Sensor . . . . . . . . . 25

2Printing

Printing a Document . . . . . . . . . . . . . . . . . . . . . . . . 27

Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Printing Borderless Photos . . . . . . . . . . . . . . . . . . . . . 29

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . 30

Printing Photos From a PictBridge-Enabled Camera . . . . . . . 31

Printing Photos From a Memory Card or USB Key . . . . . . . . 32

Viewing or Printing Photos . . . . . . . . . . . . . . . . . . . 34

Saving Photos to Your Computer . . . . . . . . . . . . . . . . 34

Viewing a Slide Show . . . . . . . . . . . . . . . . . . . . . . 34

Printing All Photos on Memory Card or USB Memory Key . . . 34

Adjusting Photos on a Memory Card or USB Memory Key . . . 35

6Contents

3Copying

Copying Documents Using the Operator Panel . . . . . . . . . . 39

Copying Documents Using Your Computer . . . . . . . . . . . . 40

Copying Photos Using the Operator Panel . . . . . . . . . . . . 42

Copying Photos Using Your Computer . . . . . . . . . . . . . . 43

Changing Copy Settings . . . . . . . . . . . . . . . . . . . . . . 45

4Scanning

Scanning Documents . . . . . . . . . . . . . . . . . . . . . . . 47

Scanning Photos . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Scanning Multiple Pages or Images . . . . . . . . . . . . . . . . 49

Scanning a Photo or Document Across a Network . . . . . . . . 50

Editing Scanned Text Using Optical Character Recognition

(OCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Saving an Image on Your Computer . . . . . . . . . . . . . . . . 53

E-mailing a Scanned Image or Document . . . . . . . . . . . . . 53

Enlarging or Reducing Images or Documents . . . . . . . . . . . 54

5Faxing

Installing Microsoft Fax Console in Windows XP . . . . . . . . . 57

Configuring Microsoft Fax Console (Windows XP) or Fax

Service Management (Windows 2000) . . . . . . . . . . . . . . 58

Faxing a Paper Document Using the Operator Panel . . . . . . . 59

Faxing a Paper Document Using Your Computer . . . . . . . . . 60

Contents 7

Faxing Electronic Documents . . . . . . . . . . . . . . . . . . . 61

Receiving a Fax Using Fax Console or Fax Service

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Viewing Sent and Received Faxes Using Fax Console or Fax

Service Management . . . . . . . . . . . . . . . . . . . . . . . . 61

Viewing the Status of a Fax Using Fax Console or Fax Service

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Changing the Fax Configuration . . . . . . . . . . . . . . . . . . 62

6Understanding the Software

Using the Dell All-In-One Center . . . . . . . . . . . . . . . . . . 63

Using Printing Preferences . . . . . . . . . . . . . . . . . . . . . 65

Using Dell Picture Studio . . . . . . . . . . . . . . . . . . . . . . 67

Using Memory Card Manager . . . . . . . . . . . . . . . . . . . 68

Dell Ink Management System . . . . . . . . . . . . . . . . . . . 68

Removing and Reinstalling the Software . . . . . . . . . . . . . 70

7Ink Cartridge Maintenance

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 71

Aligning Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . 74

Cleaning the Ink Cartridge Nozzles . . . . . . . . . . . . . . . . 76

8Troubleshooting

Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Computer Problems . . . . . . . . . . . . . . . . . . . . . . . 77

8Contents

General Problems . . . . . . . . . . . . . . . . . . . . . . . . . 80

Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . 80

Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . 80

Error Messages and Lights . . . . . . . . . . . . . . . . . . . . 82

Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . 84

9Contacting Dell

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 85

Automated Order-Status Service . . . . . . . . . . . . . . . . . 86

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 86

10 Appendix

U.S. Terms and Conditions of Sale . . . . . . . . . . . . . . . . 105

Limited Warranties and Return Policy . . . . . . . . . . . . . . 108

Limited Warranty for Dell-Branded Hardware Products

(U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Total Satisfaction Return Policy (U.S. Only) . . . . . . . . . . 111

Dell™ Printer Consumables Limited Warranties . . . . . . . . . 112

Export Regulations . . . . . . . . . . . . . . . . . . . . . . . . 112

Dell™ Software License Agreement . . . . . . . . . . . . . . . . 113

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 114

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

CAUTION: SAFETY INSTRUCTIONS 9

CAUTION: SAFETY INSTRUCTIONS

Use the following safety guidelines to help ensure your own personal safety and to help protect your

product and working environment from potential damage.

• If your product includes a modem, the cable used with the modem should be manufactured with a

minimum wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug.

• To help protect your product from sudden, transient increases and decreases in electrical power, use a

surge suppressor, line conditioner, or uninterruptible power supply cord (UPS).

• Do not use your printer in a wet environment, for example, near a bath tub, sink, or swimming pool

or in a wet basement.

• Ensure that nothing rests on your product’s cables and that the cables are not located where they can

be stepped on or tripped over.

• Use only the power cable provided with this product or the manufacturer’s authorized replacement

power cable.

CAUTION: If your product is not marked with this symbol , it must be connected

to an electrical outlet that is properly grounded.

• Connect the power cable to an electrical outlet that is near the product and easily accessible.

• To completely turn off the product, the power cable must be removed from the power source.

• Refer service or repairs, other than those described in the user documentation, to a professional

service person.

• Do not use the fax feature during an electrical storm. Do not set up this product or make any

electrical or cabling connections, such as the power cable or telephone, during an electrical storm.

• This product is designed to meet safety standards with the use of specific Dell-authorized

components. The safety features of some parts may not always be obvious. Dell disclaims liability

associated with the use of non-Dell-authorized components.

• Refer to your Owner’s Manual for instructions on the proper way to clear paper jams.

10 CAUTION: SAFETY INSTRUCTIONS

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