Datamax DMX E E-4204 User manual

E-4203 / E-4204 / E-4304

w/USB

Operator’s Manual

CG Triumvirate is a trademark of Agfa Corporation.

CG Times based upon Times New Roman under license from the Monotype

Corporation.

Windows is a registered trademark of the Microsoft Corporation.

All other brand and product names are trademarks, service marks, registered

trademarks, or registered service marks of their respective companies.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or

its suppliers and is licensed for used only on a single printer in the user’s Trade

or Business. The User agrees not to, and not to authorize or permit any

other person or party to, duplicate or copy the Firmware or the

information contained in the non-volatile or programmable memory. The

firmware (Software) is protected by applicable copyright laws and Licensor

retains all rights not expressly granted. In no event will Licensor or its suppliers

be liable for any damages or loss, including direct, incidental, economic, special,

or consequential damages, arising out of the use or inability to use the Firmware

(Software).

Information in this document is subject to change without notice and does not

represent a commitment on the part of Datamax Barcode Products Corporation.

No part of this manual may be reproduced or transmitted in any form or by any

means, for any purpose other than the purchaser's personal use, without the

expressed written permission of Datamax Corporation.

Part Number: 88-2304-01

Revision: A

Agency Compliance and Approvals:

C US

Listed

UL1950 Information Technology Equipment

C22.2 No. 950-M93

EN60950

For 230 Volt Operation (Europe): Use a cord set, marked "HAR," consisting of a

min H05VV-F cord which has a minimum 0.75 square mm diameter conductors,

provided with an IEC 320 receptacle and a male plug for the country of installation

rated 6A, 250V

Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit "HAR" markiert ist,

bestehend mindestens aus einem H05VV-F Kabel, das mindestens 0,75

Quadratmillimeter Drahtdurchmesser hat; sowie eine IEC320 Steckdose und einen

für das Land geeigneten Stecker, 6A, 250 Volt.

As an Energy Star Partner, the manufacturer has determined that this product meets

the Energy Star guidelines for energy efficiency.

The manufacturer declares under sole responsibility that this product conforms to the

following standards or other normative documents:

EMC: EN 55022 (1993) Class A

EN 50024 (1998)

Safety: This product complies with the requirements of EN 60950 /A11:1997

Gost-R

FCC: This device complies with FCC CFR 47 Part 15 Class A.

;Note: This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy, and if not installed and used in accordance with

the instructions in this manual, it may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to

cause harmful interference in which case the user will be required to correct the

interference at his own expense.

Important Safety Instructions

This printer has been carefully designed to provide many years of safe,

reliable performance. As with all electrical equipment, there are a few

basic precautions you should take to avoid hurting yourself or damaging

the printer:

Carefully read the installation and operating instructions provided

with your printer.

Read and follow all warning instruction labels on the printer.

Place the printer on a flat, firm, solid surface.

To protect your printer from overheating, make sure all openings on

the printer are not blocked.

Do not place the printer on or near a heat source.

Do not use your printer near water, or spill liquid into it.

Be certain that your power source matches the rating listed on your

printer. If you are unsure, check with your dealer or with your local

power company.

Do not place the power cord where it will be walked on. If the power

cord becomes damaged or frayed replace it immediately.

Do not insert anything into the ventilation slots or openings on the

printer.

Only qualified, trained service technicians should attempt to repair

your printer.

Printer Overview

1.0 Introduction......................................................... 1

1.1 About this Printer ................................................ 2

1.1.1 Standard Features ..................................... 2

1.1.2 Optional Features ...................................... 3

Getting Started

2.0 Before using the Printer.......................................5

Setting Up the Printer

3.0 Introduction......................................................... 7

3.1 Connecting the Printer ........................................ 7

3.1.1 Power Connection ...................................... 7

3.1.2 Interface Connection .................................. 8

3.1.3 Interface Cables......................................... 8

3.2 Adjusting the Media Sensor................................. 9

3.3 Loading Media..................................................... 12

3.3.1 Loading Media for Peel Configuration ......... 14

3.4 Loading Ribbon................................................... 15

3.5 Flash Memory Expansion .................................... 17

Using the Front Panel

4.0 Introduction......................................................... 19

4.1 Lights.................................................................. 19

4.2 Buttons ............................................................... 20

4.3 Normal Mode - Button Functions ......................... 20

4.4 Printer Setup Mode - Button Functions................ 21

4.4.1 Printer Setup Menu List.............................. 22

4.4.2 Menu Items and Values.............................. 23

4.4.3 Step by Step Modification........................... 26

4.5 Label Alignment .................................................. 28

4.5.1 Label Alignment = YES .............................. 28

4.5.2 Label Alignment = AUTO............................ 29

4.5.3 Label Alignment = NO ................................ 29

4.5.4 Label Alignment Troubleshooting ............... 30

4.6 Calibration Mode – Button Functions................... 34

4.6.1 Auto Media Sensor Calibration.................... 35

4.6.2 Manual Media Sensor Calibration ............... 36

4.7 Internal Labels .................................................... 37

4.7.1 Database Configuration/Dot Check Labels.. 37

4.7.2 Test Label .................................................. 39

4.7.3 Hex Dump Label ........................................ 39

Maintenance and Adjustments

5.0 Introduction......................................................... 41

5.1 Cleaning the Printhead........................................ 42

5.2 Media Width Adjustment ..................................... 43

5.3 Ribbon Width Adjustment.................................... 44

5.4 Fine Printhead Adjustment .................................. 45

5.5 Printhead Replacement....................................... 46

5.6 Darkness Adjustment .......................................... 47

5.7 Resetting to the Factory Defaults......................... 47

5.8 Downloading Firmware and Fonts ....................... 47

Troubleshooting

6.0 Introduction......................................................... 49

6.1 Troubleshooting Tips .......................................... 49

Specifications

Mechanical ................................................................ 53

Printing...................................................................... 53

Media/Ribbon ............................................................ 54

Communications........................................................ 54

Fonts......................................................................... 54

Embedded Bar Codes ............................................... 54

Approved Media......................................................... 55

iii

Appendix A

ASCII Control Code Chart .......................................... 57

Appendix B

Embedded Fonts and Barcodes.................................59

Appendix C

Warranty Information ................................................. 69

Glossary................................................................... 73

Index........................................................................... 79

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