Datamax Ex2 User manual
1
Printer Overview
Congratulations on your purchase of the Ex2 printer. The Ex2 hereafter referred to as ‘the
printer’, blends quality and durability into an affordable package with state-of-the-art
electronics and user-friendly features to redefine the standard in thermal printers. The printer
uses a unique one button design to simplify operation, while its USB, RS232 serial, and
parallel interfaces allow easy connection to your host system.
This manual provides all the information necessary to
operate the printer.
To print labels or tags simply refer to the instructions
included with the software you have chosen to create the
labels. A Windows® printer driver can be found on our
website (www.datamaxcorp.com) or on the included CD-
ROM. If you wish to write a custom program, a copy of
the 'Class Series Programmer’s Manual' can also be
found on the CD-ROM.
2
Printer Connections
Connecting Power
The printer is powered by an external power supply
that connects as shown. Connect the power cord to
the printer first and then plug the other end into a
suitable AC outlet.
Use only the power supply shipped with the printer.
3
Interface Connection
The printer can be connected to the host via a USB, serial or parallel cable.
The Printer will automatically connect to the first port (USB, serial or parallel)
that transmits valid data. After this connection has been made, the printer’s
power must be cycled Off and On to change the interface connection.
USB Connection: The USB Interface is supported in Windows 95 and
greater. Depending upon the operating system of your host computer,
installation may differ slightly.
Parallel Connection: The parallel interface requires a standard parallel
cable with a 36 pin male connector.
4
Serial Connection: The serial interface supports RS-232C communications
via a DB-9 connector. The following list of serial port settings is menu-
selectable and must match the host computer’s serial port settings: >Baud
Rate (Default 9600 bps) >Word Length (Default 8 bits)
In addition to the port settings, the serial interface cable wiring must have
specific connections (pin-outs) for proper data exchange between the host
and printer. The different serial cable pin-outs and part numbers are shown
below (contact your reseller for ordering information). An "off the shelf" serial
cable can be used with Xon/Xoff handshaking.
Optional Internal Ethernet: When using this interface, refer to the Ethernet
Setup section, for proper setup, and configuration.
5
Ethernet Setup
The printer must be assigned and IP address in order to communicate withe the host/network.
This can be accomplished using several methods:
• Automatically obtain an IP via a DHCP Server
• Using the Printer Configuration Utility (DMXConfig) to set IP values
• Using the default IP, configure settings via the printer's internal web pages
Automatically Obtain an IP via a DHCP Server
The printer is factory configured to "DHCP Enabled". When the printer is powered on it will
search for a DHCP server, if found, the server will assign an IP address to the printer.
Connect the network cable to the printer and power on the printer. Allow 90 seconds (from
power up) for the printer to retrieve an IP address from the server. After this time, print a
Configuration Label to verify the printers current network settings.
To print the Configuration Label:
1. Be sure the printer is properly loaded with media (at least 2 inches wide), and that the
power to the printer is off.
2. Apply power to the printer, once the Status light is on press and hold the Control
Button.
3. Continue to hold the Control Button until the Configuration Label starts to print.
Note: After the printer has completed printing the Configuration Label the printer will
enter Hex Dump Mode. To exit Hex Dump Mode simply remove power from the
printer or perform a 'Printer Reset' by holding the Control Button for at least 10
seconds, then releasing.
6
The 'NIC ADAPTER' section on the
Configuration Label will list the printer's current
network settings.
After 90 seconds if a DHCP server is not found
the printer will fall back to its default network
settings of:
IP Address: 192.168.10.2
Subnet Mask: 255.255.255.0
Gateway: 0.0.0.0
If the DHCP retrieval was successful, a new IP
address value should be shown. This IP
address can then be used to browse to the
printer's internal web pages for further
configuration or used for installing the Windows
Driver.
Using the Printer Configuration Utility (DMXConfig) to set IP values
1. Connect the printer to the host via the parallel or serial port
2. Start the DMXConfig program, see the Printer Configuration Utility section for installation.
3. Click “Query Printer” Button – This will
retrieve the printer's current configuration.
7
4. Click on the “Communications” Tab,
scroll to bottom for IP settings.
5. Set the IP, Mask, Gateway to your
desired values.
6. Click the ‘Configure Printer” button to
send the changed values to the printer.
7. Go to “User Functions” Tab and click the
“Print Configuration” Button to confirm the
printer has received the new values.
8. Exit the DMXConfig program.
9. Power Off the printer and remove the
parallel or serial connection. Connect the
network cable to the printer and power on
the printer.
The new IP address can then be used to
browse to the printer's internal web pages
for further configuration or used for
installing the Windows Driver.
8
Configure Settings via The Printer's Internal Web Pages
The printer is factory configured to the default network settings of:
IP Address: 192.168.10.2
Subnet Mask: 255.255.255.0
Gateway: 0.0.0.0
If these values are in range of your network, (if you are unsure contact your system administrator),
you can browse directly to the printer's internal web pages by entering this IP address into a web
browser.
1. Connect the network cable to the printer and power on the printer.
2. Open a web browser such as "Internet Explorer". Type the default IP address
(192.168.10.2). The printer's internal web pages should appear:
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