DataCard SP55 Plus User manual

SP55

Printer Guide

554733-001

August 2004

Information resources for the SP55 Printer

Installation To install the printer:

To install one printer on a PC using a USB cable,

see the Installation Map, packed at the top of the

printer carton.

For detailed installation information or for special

situations (such as network installation), see

e-Guide/SP Series/SP_Info_Central.chm on the

driver CD-ROM.

Message Help If you see a message, click Help on the message

box. Really! Help topics are short and to the point.

Printer Guide The Printer Guide (this document) contains

operating information for the printer and driver.

SPInfoCentral

and e-Guide For in-depth information about using the printer or

driver, click the SP Info Central icon on the desktop.

(Insert the CD-ROM and choose User Information

to install SP Series Info Central if the icon is not on

the desktop.)

FAQs

Service and Support FAQs at www.datacard.com provide answers to questions about the SP55 printer.

Dealer

For help with questions not addressed by other SP55 information, contact your dealer.

Customer Care

Contact the Datacard Customer Care Center at 1.800.328.3996 (U.S. & Canada) or 1.952.988.2316

(worldwide).

539335-001 Rev. C Page iii

Contents

About the printer . . . . . . . . . . . . . . . . . . . . . 1

Loading cards . . . . . . . . . . . . . . . . . . . . . . . 5

Loading print ribbon . . . . . . . . . . . . . . . . . . . 7

Check the PC connection . . . . . . . . . . . . . . . . 9

Status light . . . . . . . . . . . . . . . . . . . . . . . . 11

Opening Properties or Printing Preferences . . 13

Open the Printer Toolbox . . . . . . . . . . . . . . 15

Cleaning the printer . . . . . . . . . . . . . . . . . . 17

Printer supplies . . . . . . . . . . . . . . . . . . . . . 19

Getting the most out of your printer . . . . . . . 21

Troubleshooting . . . . . . . . . . . . . . . . . . . . . 23

Site requirements . . . . . . . . . . . . . . . . . . . . 25

Legal Notices (FCC) . . . . . . . . . . . . . . . . . . 27

Page 1

About the printer

The outside of the printer

Duplex Module: Optional module at the back of

the printer.

Printer Cover.

Latch: Lift the latch to open the printer cover.

Input Hopper: Open the cover to load blank cards.

Output Hopper: Remove completed cards.

Ready button: Push to pause or resume

the printer.

The status light helps you

understand printer operation.

See “Status light” on page 11 for details.

Page 2

Ports are located on the left side of the printer.

USB Data Port: Connect the data cable to the printer.

ALL printers have this port.

Manual Advance Knob: Use to move a card in the

printer or to turn rollers.

Power Receptacle: Plug in the power supply to power

on the printer.

Cable Guides: Hold the data cable securely.

Security lock receptacle: Connect the optional

security lock to the opening under the ledge of the

printer (not visible in this drawing).

Optional Smart Card USB Port: See “Features and

options” on page 4.

Optional Smart Card Serial Port: See “Features and

options” on page 4.

Tip: Lift the latch to open the printer and see inside.

Page 3

The inside of the printer

Cover Arm: Holds the cover and printhead cartridge in place.

Printhead Cartridge: Applies the image to the card. The label

includes ”YMC” for color or “K” for monochrome printheads.

Print Ribbon Cartridge (shown with color print ribbon).

Printer Label: Includes the serial number and model

information (located on the left side of the printer and not

visible in this drawing).

Cleaning roller (not visible in this drawing): Removes dust

and debris from cards.

Page 4

Features and options

Features and options are identified on the printer label.

• Printers with “U” printing can print one color (monochrome)

only. “C” printing is full-color or monochrome printing.

• All SP55 printers have a USB connection.

• SP55 printers can include a duplex module.

•Amagnetic stripe module can be a three-track (IAT) or

single-track (NTT) module. It is visible inside the printer.

• SP55 Printers can have an 100-card (H1) or 200-card (H2)

Input Hopper. The Input Hopper can have a lock (K1).

• An optional smart card module can have:

• Contact coupler (SC1x0 on the label): Visible inside the

printer. Includes a USB port on the printer.

• Contactless (RF) coupler (SC20x): Includes a serial or

USB port.

• Combination smart card coupler (SC3xx): Contact and

contactless couplers. Visible inside the printer, includes

USB or serial port. See SP Series Info Central for codes.

• Contact station (SC400): Visible inside the printer.

Includes a serial port.

Page 5

Loading cards

1Open the input hopper cover.

2Remove cards from the original package.

Tips: Handling cards

•Do not touch the surface of cards before printing

them. (Oils on hands will reduce printing quality.)

•Handle cards by the edges or wear gloves.

•Orient all cards the same way.

•Cards can stick

together: Slide or

fan cards to

separate the edges.

Page 6

3Place the cards in the input hopper.

The diagram shows the typical locations for the

magnetic stripe and smart card chip.

4Push the input hopper cover closed until it

latches.

See SP Series Info Central for current information

about cards to use in the printer.

Magnetic stripe

Smart card chip

Page 7

Loading print ribbon

1Open the printer.

2Remove the ribbon cartridge.

3Remove both used ribbon spools from the cartridge

(if present).

Tips: Handling print ribbon

•Keep unused ribbon in the original package.

•Don’t place ribbon on a dusty or dirty surface–dirt

could damage the printhead.

4Run a cleaning card and replace the cleaning sleeve

at the same time that you load a new print ribbon.

See “Cleaning the printer” on page 17 for the steps to

follow.

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