DataCard CR500 User manual

O 1

CR500™Instant Issuance System

Quick Install Guide

CR500 Instant

Issuance System

Quick Install Guide

539970-001 Rev H

CR500 Instant Issuance System 1

1. Select a Location for the Printer.

• Install the printer in a location that

is clean and well ventilated, free of

vibration or shock.

• For venting and clearance, select

an area 45 inches (1.143 m) wide

and 19 inches (483 mm) deep.

• Do not install the printer in direct

sunlight.

• Install the printer in a secure

location where it can be seen at all

times.

• Install the printer in a location that

has reachable access to 2 AC

outlets and a network port.

2. Unpack and Secure the Printer

a. Open the shipping carton and

unpack the printer.

Refer to the Datacard®CR500

Instant Issuance System Installation

and Administrator’s Guide found on

the CR500 Owner’s Library CD for

detailed installation instructions.

O 1

On/Off

Printer Base

Spacer

Work Surface

Washer

Bolt

2 CR500 Instant Issuance System

CR500 Instant Issuance System Quick Install Guide

English

b. Secure the printer to the work

surface (if required). For detailed

specications and instructions,

refer to the printer’s Installation

and Administrator’s Guide.

c. Attach the concealed output

stacker to the printer.

3. Connect the Power Source

a. Connect the power cord to the

print unit (A).

b. Connect the print unit power cord

to the power source (B).

c. Connect the power supply to the

security enclosure (C).

d. Connect the power cord to the

power supply (D).

e. Connect the power cord to the

power source (E).

f. Power on the printer to release

transport mode. The printer beeps

as it powers on. The release

takes approximately 30 seconds.

g. Power off the printer.

Ribbon Guides Supply Roll

CR500 Instant Issuance System 3

CR500 Instant Issuance System Quick Install Guide

English

4. Load Supplies

Order supplies separately.

a. Unlock the printer.

b. Open the security enclosure and

the print unit.

c. Remove the orange ink ribbon

cartridge.

d. Load the ink ribbon. Make sure

that you position the yellow (Y)

panel as shown.

e. Reinstall the ink ribbon cartridge.

2 frames D

Film Guides Supply Roll

506277-001

4 CR500 Instant Issuance System

CR500 Instant Issuance System Quick Install Guide

English

g. Load the retransfer lm.

Do not reinstall the retransfer lm

cartridge until after the cleaning card

is run.

5. Clean the Print Unit

Do not run the cleaning card if the

heated roller is hot. Allow the printer

to cool rst.

a. Close the print unit door.

b. Keep the security enclosure door

open.

f. Remove the green retransfer lm

cartridge.

c. Pull out the exception card slide.

d. Insert the cleaning card.

Caution: Use the cleaning card

with the label “Printer Only,” part

no. 506277-001.

i. Remove the protective paper

from the single-sided cleaning

card (A).

ii. Insert the cleaning card into

the exception slide (B) with

the sticky side facing up.

iii. Push the exception slide in,

past the resistance until it

reaches the stop position (C).

iv. Push the card to the print

unit card feed roller (D). Stop

when the card is just under

the roller (E).

CR500 Instant Issuance System 5

CR500 Instant Issuance System Quick Install Guide

English

e. Power on the printer. The Film

Search A1 message displays.

f. Use the print unit front panel to

run the cleaning card:

i. Press Menu to display

Cleaning.

ii. Press Enter to display Rollers

OK.

iii. Press Return to display

Film checking followed by

Cleaning Start OK.

iv. Press Return.

The print unit pulls the cleaning

card into the print unit and

cleaning begins. The card is

discharged and Cleaning Start

OK displays.

g. Run the cleaning card a second

time.

i. Turn the cleaning card over

and place it in the exception

slide with the sticky side

facing down. Follow step 5d

to position the card correctly.

ii. Press Return to start the

cleaning process.

The print unit pulls the cleaning

card into the print unit and

cleaning resumes.

iii. When the cleaning card is

discharged, press Exit to

end the cleaning process.

Use a cleaning card one time only.

Using a dirty one can damage the

rollers.

h. Reinstall the retransfer lm

cartridge.

i. Close the print unit.

j. On the print unit front panel, press

Exit to return to the top level of

the menu system.

6 CR500 Instant Issuance System

CR500 Instant Issuance System Quick Install Guide

English

c. Close and lock the printer security

enclosure.

7. Power On the Printer

a. Connect the network data cable

(ordered separately).

6. Load Cards

a. With the security enclosure door

open, load blank cards in one or

all of the three hoppers. If you are

using only one hopper, load cards

in hopper 3.

Caution: Handle cards by

the edges, or wear the gloves

provided with the printer.

b. Place the card weight on top of the

cards.

Card back

Card front

O 1

Print job queue

is deactivated

Menu Available

Deactivated

>Maintenance

Main Menu

>Activate

Main Menu

>Enable

Activate

>1_

Activate

>12345678_

Activate

Request Success

Activate

xx.xx.xx-xx

Ready EnUs

CR500 Instant Issuance System 7

CR500 Instant Issuance System Quick Install Guide

English

The touch screen shows the following

sequence as the printer powers

up. This takes approximately 2 to 3

minutes.

b. Power on the printer. 8. Activate the Printer

Use the touch screen to enter the

activation code. Call Datacard

Technical Support at 1-800-328-3996

to obtain the activation code. Have

your printer’s serial number ready

when you call.

Print job queue

is deactivated

Menu Available

Deactivated

>Maintenance

Main Menu

>Activate

Main Menu

>Enable

Activate

>1_

Activate

>12345678_

Activate

Request Success

Activate

xx.xx.xx-xx

Ready EnUs

Menu Available

Suspended

>Maintenance

Main Menu

>Configuration

Main Menu

>Network

Configuration

>DHCP/Static IP

Network

>DHCP

DHCP/Static IP

>Static IP

DHCP/Static IP

>IP Address

Network

>xx_.

IP Address

>xxx.

IP Address

>Subnet Mask

Network

>xx_.

Subnet Mask

>xxx.

Subnet Mask

>xxx.

Gateway Address

>xx_.

Gateway Address

>Gateway Address

Network

>Apply

Network

Configuration

8 CR500 Instant Issuance System

CR500 Instant Issuance System Quick Install Guide

English

9. Set a Static IP Address

CardWizard issuance software

requires that the printer use a static IP

address.

a. Obtain the following information

from your network administrator:

IP Address __________________

Subnet Mask ________________

Gateway Address _____________

b. Use the touch screen to change

the address method to Static IP

and enter the IP address.

Press until

next menu

displays

Press until

next menu

displays

Repeat

for each

character

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