CyberData InformaCast 011521 User manual
Quick Start Guide 931745A
The IP Endpoint Company
1.0 Out-of-Box and Prior to Final Installation
1.1. Verify that you have received all of the parts listed on the Installation Quick
Reference placemat.
1.2. The ceiling tile is an adapter for the SIP-enabled IP Speaker. Download the
current manual, otherwise known as an Operations Guide, which is available
in the Downloads tab at the following webpage:
https://www.cyberdata.net/products/011521
Note You can also navigate to the Downloads tab by going to
www.CyberData.net and following the steps that are indicated by
the following figures:
2.0 Select Power Source
PoE Switch PoE Injector
Set PoE power type to Class 0 = 15.4W CAT6 cable recommended—
for longer distances
Be sure you are using a non-PoE switch or
port
Make sure port is not in trunk mode
Set port to full duplex/ 100mbps
Spanning Tree Protocol (STP) must be disabled or Portfast enabled
011521 InformaCast Enabled
1
3
2
PRODUCTS
VOIP PRODUCTS
A
B
Downloads
INFORMACAST ENABLED
C
InformaCast Enabled Paging
A
B
2x2 Ceiling Tile Drop-In Speaker
InformaCast Enabled 2 x 2 Ceiling Tile Drop-In Speaker
Quick Start Guide
Quick Start Guide 931745A
3.0 Power Test
3.1. Plug the ethernet cable into the RJ45 port on the back of the speaker
enclosure. Monitor the switch port (and PoE injector, if applicable) LED
activity for power and network link status. See the following figure:
3.2. The IP addressing mode is set to DHCP on default. If there is no DHCP
server available on the network, it will try 12 times with a three second delay
between tries and eventually fall back to the programmed static IP address
(by default 10.10.10.10). This process will take approximately 80 seconds.
This concludes the power test. Go to Section 4.0, "InformaCast
Configuration File Retrieval".
Ethernet cable
Quick Start Guide 931745A
4.0 InformaCast Configuration File Retrieval
4.1. DHCP should be enabled. After the speaker initializes, it will send a
broadcast to the DHCP server to ask for the location of its
InformaCastSpeaker.cfg configuration file.
4.2. SLP or TFTP?
•SLP should be enabled on InformaCast version 5.0.4 or higher. SLP is an
InformaCast protocol introduced in InformaCast version 5.0.4. The
speaker will retrieve its configuration file from an InformaCast server
folder specified by SLP. SLP method is preferred.
•TFTP servers may be used instead of SLP. In this alternate scenario,
DHCP option 150 is required to provide the speaker with the address of
the TFTP server. Otherwise, the speaker will be unable to retrieve its
configuration file.
Note The InformaCast Enabled 2 x 2 Ceiling Tile Drop-In Speaker and
InformaCast server should be on the same subnet during the
speaker's initial configuration if it cannot access the VLANs upon
which the InformaCast Server and DHCP servers are located.
5.0 Identification and Testing
5.1. Ensure the InformaCast Server has detected a new speaker.
5.2. Test the newly detected speaker.
5.3. Add the newly detected speaker to the InformaCast Server.
Quick Start Guide 931745A
6.0 Contacting CyberData VoIP Technical Support
You are welcome to call CyberData VoIP Technical Support at 831-373-2601
x333. Business hours are 7:00 AM - 5:00 PM Pacific Time, Monday through
Friday.
We encourage you to access our Technical Support help desk at the following
address:
http://support.cyberdata.net/
Note You can also access the Technical Support help desk by going to
www.CyberData.net and clicking on the SUPPORT menu.
The Technical Support help desk provides the options of accessing
documentation for your CyberData product, browsing the knowledge base, and
submitting a troubleshooting ticket.
Please be advised requests for Returned Materials Authorization (RMA) numbers
require an active VoIP Technical Support ticket number. A product will not be
accepted for return without an approved RMA number.
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