CyberData 011487 User manual

Quick Start Guide 931531B

The IP Endpoint Company

1.0 Out-of-Box and Prior to Final Installation

1.1. Verify that you have received all of the parts listed on the Installation Quick

Reference placemat.

1.2. Download the current manual, otherwise known as an Operation Guide,

which is available in the Downloads tab at the following webpage:

http://www.cyberdata.net/products/011487/

Note You can also navigate to the Downloads tab by going to

www.CyberData.net and following the steps that are indicated by

the following figures:

2.0 Select Power Source

IEEE 802.3af or 802.3at PoE Switch IEEE 802.3af or 802.3at PoE Injector

Set PoE power type to Class 0 = 15.4W

CAT6 cable recommended—

for longer distances

Be sure you are using a non-PoE switch or port

Make sure port is not in trunk mode

Set port to full duplex/ 100mbps

Spanning Tree Protocol (STP) must be disabled or Portfast enabled

OUR PRODUCTS

VOIP PRODUCTS

Downloads

SIP ENABLED

011487 MULTICAST WALL

MOUNT SPEAKER

Multicast Wall Mount Speaker

Quick Start Guide

Quick Start Guide 931531B

3.0 Power Test

3.1. Connect power to the CyberData device and monitor the LED activity on the

device. See the following figure:

3.2. The green Link/Activity LED comes on immediately to show that there is a

good network connection, and then blinks to show network activity.

3.3. After about 23 seconds with a static IP address (or 27 seconds if the board

is set to use DHCP), the speaker should be ready.

Note If the board is set to use DHCP and there is not a DHCP server available

on the network, it will try 12 times with a three second delay between tries

and eventually fall back to the programmed static IP address (by default

10.10.10.10). This process will take approximately 80 seconds.

This concludes the power test. Go to Section 4.0, "Connecting to a Network

in a Test Environment".

100 Mb

(Yellow LED) Network Link/Activity

(Green LED)

Connect the network cable to

RTFM switch

the ethernet port of the device

Quick Start Guide 931531B

4.0 Connecting to a Network in a Test Environment

Note The following connections are usually needed for this procedure:

• Computer

• PoE switch or injector

• CyberData device

4.1. In a test environment, use a computer that is connected to the same switch

as a single CyberData device. Note the subnet of the test computer.

4.2. Use the CyberData Discovery Utility program to locate the device on the

network. You can download the Discovery Utility program from the following

link:

https://www.cyberdata.net/pages/discovery

4.3. Wait for initialization to complete before using the Discovery Utility program

to scan for a device. The device will show the current IP address, MAC

address, and serial number.

Note If the device is unable to discover the IP address, press and quickly

release the RTFM switch to announce the IP address.

4.4. Select the device.

4.5. Click Launch Browser. If the IP address is in a reachable subnet from the

computer that you are using to access the device, the Discovery Utility

program should be able to launch a browser window pointing to the device’s

IP address.

4.6. Log on to the web interface by using the default username (admin) and

password (admin) to configure the device.

4.7. Perform an audio test by pressing the Test Audio button that is located at

the bottom of the Device Configuration page. If the audio test message is

clearly audible, then your CyberData device is functioning properly.

Quick Start Guide 931531B

5.0 Contacting CyberData VoIP Technical Support

You are welcome to call CyberData VoIP Technical Support at 831-373-2601

x333. Business hours are 7:00 AM - 5:00 PM Pacific Time, Monday through

Friday.

We encourage you to access our Technical Support help desk at the following

address:

http://support.cyberdata.net/

Note You can also access the Technical Support help desk by going to

www.CyberData.net and clicking on the SUPPORT menu.

The Technical Support help desk provides the options of accessing

documentation for your CyberData product, browsing the knowledge base, and

submitting a troubleshooting ticket.

Please be advised requests for Returned Materials Authorization (RMA) numbers

require an active VoIP Technical Support ticket number. A product will not be

accepted for return without an approved RMA number.

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