CyberData 011487 User manual
Quick Start Guide 931531B
The IP Endpoint Company
1.0 Out-of-Box and Prior to Final Installation
1.1. Verify that you have received all of the parts listed on the Installation Quick
Reference placemat.
1.2. Download the current manual, otherwise known as an Operation Guide,
which is available in the Downloads tab at the following webpage:
http://www.cyberdata.net/products/011487/
Note You can also navigate to the Downloads tab by going to
www.CyberData.net and following the steps that are indicated by
the following figures:
2.0 Select Power Source
IEEE 802.3af or 802.3at PoE Switch IEEE 802.3af or 802.3at PoE Injector
Set PoE power type to Class 0 = 15.4W
CAT6 cable recommended—
for longer distances
Be sure you are using a non-PoE switch or port
Make sure port is not in trunk mode
Set port to full duplex/ 100mbps
Spanning Tree Protocol (STP) must be disabled or Portfast enabled
1
3
2
OUR PRODUCTS
VOIP PRODUCTS
A
B
Downloads
SIP ENABLED
C
011487 MULTICAST WALL
MOUNT SPEAKER
Multicast Wall Mount Speaker
Quick Start Guide
Quick Start Guide 931531B
3.0 Power Test
3.1. Connect power to the CyberData device and monitor the LED activity on the
device. See the following figure:
3.2. The green Link/Activity LED comes on immediately to show that there is a
good network connection, and then blinks to show network activity.
3.3. After about 23 seconds with a static IP address (or 27 seconds if the board
is set to use DHCP), the speaker should be ready.
Note If the board is set to use DHCP and there is not a DHCP server available
on the network, it will try 12 times with a three second delay between tries
and eventually fall back to the programmed static IP address (by default
10.10.10.10). This process will take approximately 80 seconds.
This concludes the power test. Go to Section 4.0, "Connecting to a Network
in a Test Environment".
100 Mb
(Yellow LED) Network Link/Activity
(Green LED)
Connect the network cable to
RTFM switch
the ethernet port of the device
Quick Start Guide 931531B
4.0 Connecting to a Network in a Test Environment
Note The following connections are usually needed for this procedure:
• Computer
• PoE switch or injector
• CyberData device
4.1. In a test environment, use a computer that is connected to the same switch
as a single CyberData device. Note the subnet of the test computer.
4.2. Use the CyberData Discovery Utility program to locate the device on the
network. You can download the Discovery Utility program from the following
link:
https://www.cyberdata.net/pages/discovery
4.3. Wait for initialization to complete before using the Discovery Utility program
to scan for a device. The device will show the current IP address, MAC
address, and serial number.
Note If the device is unable to discover the IP address, press and quickly
release the RTFM switch to announce the IP address.
4.4. Select the device.
4.5. Click Launch Browser. If the IP address is in a reachable subnet from the
computer that you are using to access the device, the Discovery Utility
program should be able to launch a browser window pointing to the device’s
IP address.
4.6. Log on to the web interface by using the default username (admin) and
password (admin) to configure the device.
4.7. Perform an audio test by pressing the Test Audio button that is located at
the bottom of the Device Configuration page. If the audio test message is
clearly audible, then your CyberData device is functioning properly.
Quick Start Guide 931531B
5.0 Contacting CyberData VoIP Technical Support
You are welcome to call CyberData VoIP Technical Support at 831-373-2601
x333. Business hours are 7:00 AM - 5:00 PM Pacific Time, Monday through
Friday.
We encourage you to access our Technical Support help desk at the following
address:
http://support.cyberdata.net/
Note You can also access the Technical Support help desk by going to
www.CyberData.net and clicking on the SUPPORT menu.
The Technical Support help desk provides the options of accessing
documentation for your CyberData product, browsing the knowledge base, and
submitting a troubleshooting ticket.
Please be advised requests for Returned Materials Authorization (RMA) numbers
require an active VoIP Technical Support ticket number. A product will not be
accepted for return without an approved RMA number.
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