CyberData 011504 User manual
Quick Start Guide 931682A
The IP Endpoint Company
1.0 Out-of-Box and Prior to Final Installation
1.1. Verify that you have received all of the parts listed on the Installation Quick
Reference placemat.
1.2. Download the current manual, otherwise known as an Operations Guide,
which is available in the Downloads tab at the following webpage:
http://www.cyberdata.net/products/011504/
Note You can also navigate to the Downloads tab by going to
www.CyberData.net and following the steps that are indicated by
the following figures:
2.0 Select Power Source
IEEE 802.3af or 802.3at PoE Switch IEEE 802.3af or 802.3at PoE Injector
Set PoE power type to Class 0 = 15.4W
OR
for high power PoE+ set Class 4 = 30W
CAT6 cable recommended—
for longer distances
Be sure you are using a non-PoE switch or port
Make sure port is not in trunk mode
Set port to full duplex/ 100mbps
Spanning Tree Protocol (STP) must be disabled or Portfast enabled
1
3
2
OUR PRODUCTS
VOIP PRODUCTS
A
B
Downloads
INFORMACAST ENABLED
C
011504 INFORMACAST ENABLED
CEILING SPEAKER
InformaCast Enabled Ceiling Speaker
Quick Start Guide
Quick Start Guide 931682A
3.0 Power Test
3.1. Connect power to the CyberData device and monitor the LED activity on the
device. See the following figure:
3.2. The green Link/Activity LED comes on immediately to show that there is a
good network connection, and then blinks to show network activity.
3.3. After about 23 seconds with a static IP address (or 27 seconds if the board
is set to use DHCP), the speaker should be ready.
Note If the board is set to use DHCP and there is not a DHCP server available
on the network, it will try 12 times with a three second delay between tries
and eventually fall back to the programmed static IP address (by default
10.10.10.10). This process will take approximately 80 seconds.
This concludes the power test. Go to Section 4.0, "InformaCast
Configuration File Retrieval".
100 Mb
(Yellow LED)
Network Link/Activity
(Green LED)
Connect power to the CyberData device
RTFM switch
Quick Start Guide 931682A
4.0 InformaCast Configuration File Retrieval
4.1. DHCP should be enabled. After the speaker initializes, it will send a
broadcast to the DHCP server to ask for the location of its
InformaCastSpeaker.cfg configuration file.
4.2. SLP or TFTP?
•SLP should be enabled on InformaCast version 5.0.4 or higher. SLP is an
InformaCast protocol introduced in InformaCast version 5.0.4. The speaker
will retrieve its configuration file from an InformaCast server folder specified
by SLP. SLP method is preferred.
•TFTP servers may be used instead of SLP. In this alternate scenario, DHCP
option 150 is required to provide the speaker with the address of the TFTP
server. Otherwise, the speaker will be unable to retrieve its configuration file.
Note The InformaCast Enabled Ceiling Speaker and InformaCast server
should be on the same subnet during the speaker's initial
configuration if it cannot access the VLANs upon which the
InformaCast Server and DHCP servers are located.
5.0 Identification and Testing
5.1. Ensure the InformaCast Server has detected a new speaker.
5.2. Test the newly detected speaker.
5.3. Add the newly detected speaker to the InformaCast Server.
Quick Start Guide 931682A
6.0 Contacting CyberData VoIP Technical Support
You are welcome to call CyberData VoIP Technical Support at 831-373-2601
x333. Business hours are 7:00 AM - 5:00 PM Pacific Time, Monday through
Friday.
We encourage you to access our Technical Support help desk at the following
address:
http://support.cyberdata.net/
Note You can also access the Technical Support help desk by going to
www.CyberData.net and clicking on the SUPPORT menu.
The Technical Support help desk provides the options of accessing
documentation for your CyberData product, browsing the knowledge base, and
submitting a troubleshooting ticket.
5.4. Please be advised requests for Returned Materials Authorization (RMA)
numbers require an active VoIP Technical Support ticket number. A product
will not be accepted for return without an approved RMA number.
Table of contents
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