COULTER LH 700 Series Quick guide

LH 700 Series

Workstation Configuration

P/N: 9023736

Revision B

Approved: March 25, 2002

Author: Jack Wojciechowski

These drawings and specifications are the property of Beckman Coulter Inc., are issued in strict

confidence, and shall not be reproduced, copied, or used as the basis for the manufacture or sale of

apparatus, without prior written permission.

NEC MultiSync LCD 1700m+

LH 700 Series Workstation Configuration

P/N: 9023736

March 25, 2002 Page

DOCUMENT VERSION HISTORY

Written By: Date Document Version Comments

Jack Wojciechowski Sept. 21, 2001 A Initial Release

Jack Wojciechowski March 25, 2002 B Added information pertaining to the

2nd generation Computer System.

LH 700 Series Workstation Configuration

P/N: 9023736

March 25, 2002 Page

Document Approval

Name Signature Title Approval Function

Ian Burgess CPDM Approval Project Manager Manager: Software

Doug Dunbabin CPDM Approval Staff Applications Engineer Manager: Technical Support

Don Meadows CPDM Approval Staff Applications Engineer Manager: Technical Support

Jack Wojciechowski CPDM Approval Applications Engineer Originator

Jack Wojciechowski CPDM Approval Applications Engineer R & D Service

Steve Simmons CPDM Approval Sr. Staff Quality Assurance Engineer Quality Assurance

LH 700 Series Workstation Configuration

P/N: 9023736

March 25, 2002 Page

TABLE OF CONTENTS

LH 700 Series Workstation Configuration ..................................................... 10

1. Introduction .................................................................................................................. 10

1.1. Document Layout ..................................................................................................................................... 10

1.2. Scope ....................................................................................................................................................... 10

1.3. Function.................................................................................................................................................... 10

1.4. Operating Environment ............................................................................................................................ 10

1.5. Transporting ............................................................................................................................................. 11

1.6. Safety Precautions and General Service Information ..............................................................................11

1.7. Hazard Conventions................................................................................................................................. 12

1.8. Definition of Acronyms and Terms........................................................................................................... 12

COMPONENT DESCRIPTION AND CONFIGURATIONS ................................ 15

Circuit Cards.................................................................................................... 15

2. System card (Motherboard)......................................................................................... 15

2.1. Intel Desktop Board D815EEA................................................................................................................. 16

2.1.1. Input and Output Connections...................................................................................................... 16

2.1.2. Jumper Settings ........................................................................................................................... 16

2.2. AMI Olympus II ( Series 821 ) .................................................................................................................. 18

2.2.1. Input and Output Connections...................................................................................................... 18

2.2.2. JP4 Front Panel Connector .......................................................................................................... 19

3. Video Card .................................................................................................................... 21

3.1. Matrox®G550 Dual-DVI AGP Video Card................................................................................................ 22

3.1.1. Input and Output Connections...................................................................................................... 22

3.1.2. Matrox G550 AGP Video Card Software Installation and Configuration ...................................... 23

4. Modem Card ................................................................................................................. 24

4.1. US Robotics 56Kb Card – Model 3CP5610A ........................................................................................... 25

4.1.1. Input and Output Connections...................................................................................................... 25

4.1.2. US Robotics 3CP5610A 56KB Card Software Installation and Configuration.............................. 25

5. Multi-port Serial Card(s) .............................................................................................. 26

5.1. Equinox SST-4/8P Multiport Serial Card .................................................................................................. 27

5.1.1. Input and Output Connections...................................................................................................... 27

5.1.2. Equinox SST-4/8P Card Software Installation............................................................................. 27

6. SCSI Interface Card(s) ................................................................................................. 28

6.1. Adaptec 2930U......................................................................................................................................... 29

6.1.1. Input and Output Connections...................................................................................................... 29

6.1.2. Adaptec 2930U Card Installation and Software configuration...................................................... 29

INTERNAL DRIVES .......................................................................................... 30

7. Floppy Drive ................................................................................................................. 30

7.1. Sony 3 1/2 Floppy Drive ........................................................................................................................... 31

7.1.1. Input and Output Connections...................................................................................................... 31

8. Hard Drive..................................................................................................................... 32

LH 700 Series Workstation Configuration

P/N: 9023736

March 25, 2002 Page

8.1. Quantum Fireball Plus AS Hard Drive...................................................................................................... 33

8.1.1. Input and Output Connections...................................................................................................... 33

8.1.2. Jumper Settings ........................................................................................................................... 33

8.2. Maxtor DiamondMaxPlus D740X Hard Drive.......................................................................................... 34

8.2.1. Input and Output Connections...................................................................................................... 34

8.2.2. Jumper Settings ........................................................................................................................... 34

9. CD/DVD Drive ............................................................................................................... 35

9.1. Toshiba DVD-ROM SD-M1402 ................................................................................................................ 36

9.1.1. Input and Output Connections...................................................................................................... 36

9.2. Yamaha 2200EZ CD-R/W Drive ............................................................................................................. 37

9.2.1. Input and Output Connections...................................................................................................... 37

PERIPHERALS ................................................................................................. 38

10. Monitor.......................................................................................................................... 38

10.1. NEC Multisync LCD 1700M+................................................................................................................ 39

10.1.1. Input and Output Connections...................................................................................................... 39

10.1.2. Software Settings ......................................................................................................................... 39

10.1.3. Monitor Settings ........................................................................................................................... 40

11. Barcode Reader ( Handheld )...................................................................................... 42

11.1. Welch Allen IT3800 Barcode Scanner ................................................................................................. 42

11.1.1. Input and Output Connections...................................................................................................... 42

11.1.2. Hardware Configuration ............................................................................................................... 42

11.1.3. Software Configuration................................................................................................................ 42

12. Uninterruptible Power Supplies (UPS)....................................................................... 45

12.1. APC Back-UPS® 650........................................................................................................................... 45

12.1.1. Connect Battery............................................................................................................................ 45

12.1.2. APC Back-UPS 650 Hardware Setup .......................................................................................... 45

12.1.3. APC Back-UPS 650 Software Configuration................................................................................ 46

13. Iomega® Jaz® Drive .................................................................................................... 49

13.1. Setup .................................................................................................................................................... 49

SOFTWARE ...................................................................................................... 50

14. BIOS .............................................................................................................................. 50

14.1. Intel BIOS used with the D815EEA System Board .............................................................................. 51

14.1.1. Accessing the BIOS setup ........................................................................................................... 51

14.1.2. BIOS Setup .................................................................................................................................. 51

14.1.3. Main tab........................................................................................................................................ 51

14.1.4. Advanced tab ............................................................................................................................... 52

14.1.5. Security ........................................................................................................................................ 54

14.1.6. Power ........................................................................................................................................... 55

14.1.7. Boot .............................................................................................................................................. 55

14.1.8. Exit ............................................................................................................................................... 55

14.2. AMI BIOS use with the AMI Olympus (Series 821) System Board ...................................................... 56

14.2.1. Accessing the BIOS setup ........................................................................................................... 56

14.2.2. BIOS Setup .................................................................................................................................. 56

14.2.3. Main tab........................................................................................................................................ 56

14.2.4. Advanced tab ............................................................................................................................... 57

14.2.5. Chipset ......................................................................................................................................... 63

14.2.6. PCIPnP......................................................................................................................................... 64

14.2.7. Power ........................................................................................................................................... 64

14.2.8. Boot .............................................................................................................................................. 65

LH 700 Series Workstation Configuration

P/N: 9023736

March 25, 2002 Page

14.2.9. Security ........................................................................................................................................ 65

14.2.10. Exit .............................................................................................................................................. 66

15. Operating System ........................................................................................................ 67

15.1. MicrosoftWindows 2000Professional........................................................................................... 67

15.1.1. Overview ...................................................................................................................................... 67

15.1.2. Control Panel................................................................................................................................ 67

15.1.3. Printers ......................................................................................................................................... 70

15.1.4. Administrative Tools..................................................................................................................... 72

15.1.5. Additional Programs and Service Functions ................................................................................ 75

16. LH 700 Series Workstation Application ..................................................................... 77

16.1. LH 700 Series Workstation Imaging Procedure................................................................................... 77

16.1.1. Parts Required ............................................................................................................................. 77

16.1.2. Procedure..................................................................................................................................... 77

16.2. LH 700 Series Workstation Update Procedure .................................................................................... 80

16.2.1. Parts Required ............................................................................................................................. 80

16.2.2. Procedure..................................................................................................................................... 80

16.3. Save and Restore Configuration .......................................................................................................... 80

16.3.1. Save Configuration....................................................................................................................... 80

16.3.2. Restore Configuration .................................................................................................................. 81

16.4. Archive ( Save ) Complete Database................................................................................................... 82

16.5. Restore................................................................................................................................................. 83

16.5.1. Registry ........................................................................................................................................ 83

16.5.2. Database ...................................................................................................................................... 84

16.5.3. List Mode Data ............................................................................................................................. 84

16.6. SlideMaker Software Download ........................................................................................................... 85

16.7. SlideStainer Software Download.......................................................................................................... 86

17. Support Software ......................................................................................................... 87

17.1. pcAnyWhere......................................................................................................................................... 87

17.2. Norton AntiVirus ................................................................................................................................... 89

18. Online Intelligent Service - Remote Diagnostics....................................................... 90

18.1. Remote Access and Remote Control ( RCS )...................................................................................... 90

18.1.1. Requirements............................................................................................................................... 90

18.1.2. Procedure – Instrument Workstation ........................................................................................... 90

18.1.3. Remote Computer Setup ............................................................................................................. 91

18.1.4. Procedure – Remote .................................................................................................................... 91

18.2. Workstation Initiated Diagnostics with Internet Access........................................................................ 92

19. LH 700 Series Workstation Installation procedure ................................................... 93

19.1. Workstation Components:.................................................................................................................... 93

19.1.1. Monitor including: ......................................................................................................................... 93

19.1.2. Computer base including: ............................................................................................................ 93

19.1.3. UPS including:.............................................................................................................................. 93

19.1.4. Optional accessories:................................................................................................................... 93

19.2. Installation Requirements..................................................................................................................... 93

19.3. Unpacking ............................................................................................................................................ 94

19.4. Voltage Configuration........................................................................................................................... 94

19.5. Cable Connections ............................................................................................................................... 94

19.6. Configuration and Verification .............................................................................................................. 95

VERIFICATION PROCEDURES ....................................................................... 99

20. Verification Procedures............................................................................................... 99

20.1. LH 700 Series Workstation Functional Verification.............................................................................. 99

20.2. LH 700 Series Workstation Hardware Verification............................................................................. 100

LH 700 Series Workstation Configuration

P/N: 9023736

March 25, 2002 Page

20.3. Display Verification............................................................................................................................. 101

20.4. Host Interface Communication Verification........................................................................................ 102

20.5. Remote Diagnostics Verification ........................................................................................................ 103

20.6. UPS Verification ................................................................................................................................. 104

20.7. LH 700 Series Workstation to Analytical Station Communication Verification................................... 105

MAINTENANCE AND TROUBLESHOOTING................................................. 106

21. Replacement Procedures .......................................................................................... 106

22. Maintenance ............................................................................................................... 107

22.1. Barcode Scanner................................................................................................................................ 107

22.2. Computer Base .................................................................................................................................. 107

22.3. Monitor ............................................................................................................................................... 107

22.4. Keyboard ............................................................................................................................................ 107

22.5. Mouse................................................................................................................................................. 107

23. Troubleshooting......................................................................................................... 108

23.1. Passwords.......................................................................................................................................... 108

23.2. Troubleshooting Problems During Power On Self Test (POST) ........................................................ 108

23.3. LH 700 Series Workstation Does Not Boot and No Errors are Displayed ......................................... 110

23.4. Troubleshooting RCS......................................................................................................................... 113

23.4.1. Dial Tone is Not Audible............................................................................................................. 113

23.4.2. Dial Tone is Audible ................................................................................................................... 113

23.5. Troubleshooting Errors While Operating the LH 700 Series Workstation Installation ....................... 114

QUICK REFERENCE...................................................................................... 115

24. Quick Reference......................................................................................................... 115

24.1. Part Numbers ..................................................................................................................................... 115

24.1.1. LH 700 Series Workstation Components................................................................................... 115

24.2. Configuration Summary ..................................................................................................................... 117

LH 700 Series Workstation Configuration

P/N: 9023736

March 25, 2002 Page

TABLES

Table 1-1: Acronyms and Terms Used in this Document ___________________________________________ 12

Table 2-1: System Card(s) Configuration _______________________________________________________ 15

Table 2-2: Circuit Card Locations on the Intel Desktop Board D815EEA _______________________________ 16

Table 2-3: J7C1 - Bios Setup Configuration Jumper Settings ____________________________________ 17

Table 2-4: Connector and Circuit Card Locations on AMI Olymus II __________________________________ 18

Table 2-5: J7C1 - Bios Setup Configuration Jumper Settings ____________________________________ 19

Table 3-1: Video Card Configuration___________________________________________________________ 21

Table 4-1: Modem Card Configuration _________________________________________________________ 24

Table 5-1: Multi-port Serial Card(s) Configuration ________________________________________________ 26

Table 6-1: SCSI Interface Card Configuration ___________________________________________________ 28

Table 7-1: Floppy Drive(s) Configuration _______________________________________________________ 30

Table 8-1: Hard Drive(s) Configuration _________________________________________________________ 32

Table 9-1: CD-ROM Drive(s) Configuration _____________________________________________________ 35

Table 10-1: LH 700 Series Workstation Monitors _________________________________________________ 38

Table 10-2: Onscreen Menu Function for NEC MultiSync LCD 1700M+ _______________________________ 40

Table 11.1-1: Default Welch Allen IT3800 Barcode Scanner Configuration _____________________________ 42

Table 11.1-2: Configuration Options for the Welch Allen IT3800 Barcode Scanner _______________________ 43

Table 23.1-1: Pre-Assigned LH 700 Series Workstation Passwords__________________________________ 108

Table 23.2-1: D815EEA BIOS Beep Codes_____________________________________________________ 108

Table 23.2-2: D815EEA BIOS LED Codes ____________________________________________________ 109

Table 23.2-3: D815EEA POST Error Messages_________________________________________________ 109

Table 23.3-1: System Does Not Boot and Fan is Off _____________________________________________ 111

Table 23.3-2: System Does Not Boot and Fan is ON _____________________________________________ 111

Table 23.4-1: RCS Connection Failure -- No Dial Tone ___________________________________________ 113

Table 23.4-2: RCS Connection Failure with Dial Tone ____________________________________________ 113

Table 24.1-1: Part Numbers ________________________________________________________________ 115

Table 24.2-1: Hardware Configurations of the LH 700 Series Workstation _____________________________ 117

Table 24.2-2: Software Configurations of the LH 700 Series Workstation _____________________________ 117

LH 700 Series Workstation Configuration

P/N: 9023736

March 25, 2002 Page

FIGURES

Figure 2-1: Intel Desktop Board D815EEA ______________________________________________________ 17

Figure 2-2: AMI Olympus II – Series 821 _______________________________________________________ 19

Figure 3-1: Mattrox G550 AGP Video Card _____________________________________________________ 22

Figure 4-1: US Robotics 3CP5610A 56K Pro Modem Card_________________________________________ 25

Figure 5-1: Equinox SST-4/8P Multiport Serial Card ______________________________________________ 27

Figure 6-1: Adaptec AHA-2930CU Card ________________________________________________________ 29

Figure 7-1: TEAC FD-235HF 3 1/2 Floppy Drive Hardware Configuration ______________________________ 31

Figure 8-1: Quantum Fireball Plus AS Hard Drive Hardware Configuration _____________________________ 33

Figure 9-1: Toshiba SD-M1402 DVD-ROM Hardware Configuration __________________________________ 36

Figure 9-2: Yamaha 2200EZ CD-R/W __________________________________________________________ 37

Figure 10-1: NEC Multisync LCD 1700M+ - Rear View ____________________________________________ 39

Figure 10-2: NEC MultiSync LCD 1700M+ Controls _______________________________________________ 40

Figure 12-1: Power Options Properties_________________________________________________________ 47

Figure 12-2: UPS Selection dialog Box _________________________________________________________ 47

Figure 12-3: UPS Configuration dialog box ______________________________________________________ 48

Figure 15-1: Control Panel _________________________________________________________________ 67

Figure 15-2: Date & Time Dialog Box __________________________________________________________ 68

Figure 15-3: Regional Options _______________________________________________________________ 69

Figure 15-4: Select System Locale dialog_______________________________________________________ 70

Figure 15-5: Administrative Tools _____________________________________________________________ 73

Figure 15-6: Computer Management Screen – Disk Management Selected ___________________________ 74

Figure 19-1: LH 700 Series Workstation Cable Connections ________________________________________ 97

LH 700 Series Workstation Configuration

P/N: 9023736

March 25, 2002 Page

LH 700 Series Workstation Configuration

1. INTRODUCTION

1.1. Document Layout

This document is divided into sections specific to a model or version of a component in order to

minimize documentation update changes. This layout allows for change pages to be inserted

without affecting other sections. The layout also provides that all component information can be

retained when new information is added. This will enable users of this document to have access

to all versions of the LH 700 Series Workstation in one complete document.

1.2. Scope

The intention of this document is to provide very specific guidelines for configuration of the LH 700

Series Workstation. The use of incorrect settings may render the system unstable and make

troubleshooting intermittent problems extremely difficult. This document includes replacement and

configuration procedures that not intended to be used for routine service on the LH 700 Series

Workstation. This manual does not cover the LH 700 Series Workstation Application.

It is intended that users of this manual should have achieved, at a minimum, LH 700 Series

Service Certification.

CAUTION: The use of incorrect settings can make the system perform in an unpredictable

manner. It is possible to complete configuration of some components or software using settings

other than the settings detailed in this manual. This can make future system upgrades or repairs

to the system extremely difficult due to hardware and/or software conflicts. Any deviations from

the settings specified in this document will also make troubleshooting and identifying intermittent

problems extremely difficult.

ATTENTION: This document is intended to supply configuration information to assist experienced

service personnel for repair of the LH 700 Series Workstation. This manual is not intended to

provide the necessary technical capabilities and know-how in order to properly troubleshoot and

repair a LH 700 Series Workstation. Beckman Coulter Inc. assumes no liability whatsoever for any

personal injury or property damage resulting from maintenance and/or repair performed by

persons not employed by Beckman Coulter Inc..

1.3. Function

The LH 700 Series Workstation is a combination of hardware and the LH 700 Series Installation

software, which provides a customer interface with data gathered on the LH 700 Series Analytical

Station(s). The LH 700 Series Installation also provides:

• Quality control analysis

• Verification and troubleshooting functions

• An interface to host computer(s)

• A CD-ROM based online customer manual

• A CD-ROM based online service manual

• Network printer capability

• Remote diagnostic capabilities

1.4. Operating Environment

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