Compaq 5000 Series Troubleshooting guide

End-User Replaceable Parts Program

Replacing the DVD-RAM Drive

5000 and 7000 Series

Notice

COMPAQ and the Compaq logo Registered in the U.S. Patent and

Trademar Office.

Microsoft and Windows are trademar s of Microsoft Corporation.

All other product names mentioned herein may be trademar s or registered

trademar s of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is subject to change

without notice.

The information in this publication is subject to change without notice and

is provided "AS IS" WITHOUT WARRANTY OF ANY KIND. THE

ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION

REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE

LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL,

SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER

(INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF

BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF

BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE

FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE

OR OTHER FAULT OF EITHER PARTY, AND REGARDLESS OF

WHETHER SUCH LIABILITY SOUNDS IN CONTRACT,

NEGLIGENCE, TORT, OR ANY OTHER THEORY OF LEGAL

LIABILITY, AND NOTWITHSTANDING ANY FAILURE OF

ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

The limited warranties for Compaq products are exclusively set forth in the

documentation accompanying such products. Nothing herein should be

construed as constituting a further or additional warranty.

Compaq Presario

First Edition (October 2000)

Part Number 224545-001

4 REPLACING THE DVD-RAM DRIVE

Replacing the

DVD-RAM Drive

The DVD-RAM drive

allows you to view what

you record on your

DVD-RAM optical dis .

DVD-RAM optical dis is

a high-capacity, high

performance optical dis

that allows data to be read,

written and erased. It is

designed to wor exactly

li e a floppy dis , allowing

you to copy and delete files.

The DVD-RAM format

also offers exceptional

picture, sound quality and

quic data retrieval.

Each single-sided

DVD- RAM disc can hold

approximately 4.7GB of

data. Some DVD-RAM

disc can hold up to

approximately 9.4GB of

data. DVD-RAM offers up

to eight times the storage

capacity of a rewriteable

CD. Also, it can read all of

the CD and DVD formats

including CD-ROM,

CD-Audio, CD-R, CD-RW,

DVD-ROM and DVD-R.

Introduction

Your Compaq Internet PC has an Easy Access panel that

ma es accessing the internal parts easy.

This document describes how to remove and replace the

DVD-RAM drive (see Figure 1-1).

Figure 1-1

Important: The view shown may vary slightly by model.

REPLACING THE DVD-RAM DRIVE 5

Tools Needed

A combination screwdriver (Phillips/flathead) is provided to

remove and replace the DVD-RAM drive.

Warranty State ent

Compaq provides these detailed instructions to ensure your

safety and to eep your PC from being damaged. Following

these instructions also ensures that your PC remains

warranted by Compaq.

Your replacement part is warranted for the longer of 90 days

from the date the part was delivered to you, or the original

One Year Limited Warranty that came with your Compaq

Presario.

Preparing Your Co puter for Disasse bly

Before beginning the removal and replacement procedure,

complete the following procedure:

1. Remove any dis (s) or compact disc(s) (CDs) from the

computer.

2. Turn off the computer and any peripheral devices

connected to your computer.

3. Disconnect the power cord from the electrical outlet, and

then from the computer (see Figure 1-2).

4. Disconnect all peripheral device cables from the computer.

Failure to disconnect the power from the computer may

result in personal injury.

6 REPLACING THE DVD-RAM DRIVE

I. Disconnecting the Power

1. To shut down your computer, clic the Start button, and

then clic Shut Down. The Shut Down Windows dialog

box is displayed. Clic OK to turn the computer off.

2. Disconnect the power cord from the electrical outlet 1

and 2 computer (see Figure 1-2).

Failure to disconnect the power from the computer may

result in personal injury.

Figure 1-2

REPLACING THE DVD-RAM DRIVE 7

You do not have to replace the

screw securing the side access

panel. The screw securing the

side panel is used for shipping

purposes only.

Did you know ...

II. Opening the Side Access Panel

1. Remove the screw 1 securing the side access panel.

Locate the latch 2 directly below the screw, press the latch

down, and hold it in the down position (Figure 2-1).

Figure 2-1

Important: Some models may not have a screw 1. This screw is used

for shipping purposes only.

2. Grasp the handle and slide the side panel from the chassis

(see Figure 2-2).

▲Caution: Before doing any work inside your computer, ground

yourself by touching a metal part of the chassis.

Figure 2-2

8 REPLACING THE DVD-RAM DRIVE

You do not have to return the

front panel door lock to its

locked position. It was set this

way for shipping purposes

only.

Did you know ...

III. Re oving the Upper Front Panel and CD Storage

Door (Lower Front Panel)

1. Locate the front panel door loc inside the chassis. The

loc is located on the base of the lower 3.5 inch dis ette

drive cage inside the chassis (see Figure 3-1).

2. Rotate the loc into the down position to unloc the upper

front panel door (see Figure 3-1).

Figure 3-1

Important: Depending on the model selected, the front panel door lock

may already be in the unlocked position.

REPLACING THE DVD-RAM DRIVE 9

3. On the front of the system, press the indentation 1 located

on the CD Storage door (lower front panel) to open the

lower door 2 (see Figure 3-2).

Figure 3-2

10 REPLACING THE DVD-RAM DRIVE

4. Locate the finger holes 1 under the bottom of the upper

front panel and place your fingers in the holes. Pull the

upper front panel forward until the top panel tabs 2 release

from the slots on the chassis (see Figure 3-3).

Figure 3-3

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