Cisco RV340W User manual

Quick Start Guide

Cisco RV340W Router

Package Contents

•Cisco RV340W Router

•Power Adapter

•Ethernet Cable

•This Quick Start Guide

•Pointer Card

•Technical Support Contact Card

•Console RJ-45 Cable

2 Cisco RV340W Router Quick Start Guide

Welcome

The Cisco RV340W series of routers provide reliable internet access

connectivity for small businesses. All of the Cisco RV340W series models

supports two connections to one internet service provider, delivering high

performance by using load balancing, or to two different providers to

deliver business continuity.

•Dual Gigabit Ethernet WAN ports allow load balancing and business

continuity.

•Affordable, high-performance Gigabit Ethernet ports enable rapid

transfer of large files, supporting multiple users.

•Dual USB ports support a 3G/4G modem or flash drive. The WAN can

also fail over to the 3G/4G modem connected to the USB port.

•SSL VPN and site-to-site VPN enable highly secure connectivity

•Stateful packet inspection (SPI) firewall and hardware encryption

provide strong security.

•A 4 LAN port switch and a WLAN access point.

This Quick Start Guide describes how to install your Cisco RV340W and

launch the web-based Device Manager.

Installing the Cisco RV340W

To prevent the device from overheating or being damaged:

• Ambient Temperature—Do not operate the device in an area that

exceeds an ambient temperature of 104°F (40°C).

•AirFlow—Be sure that there is adequate airflow around the device. If

wall mounting the firewall, make sure that the heat dissipation holes are

to the side.

• Circuit Overloading—Adding the device to the power outlet must not

overload that circuit.

• Mechanical Loading—Be sure that the device is level, stable and

secured to avoid any hazardous conditions and prevent it from sliding

or shifting out of position. Do not place anything on top of the firewall,

as the excessive weight may damage it.

Cisco RV340W Router Quick Start Guide 3

WARNING This equipment must be grounded. Never defeat the ground

conductor or operate the equipment in the absence of a

suitably installed ground conductor. Contact the appropriate

electrical inspection authority or an electrician if you are

uncertain that suitable grounding is available. Statement 1024.

Desktop Mounting

For desktop mounting, place the device on a flat surface so that it sits on its

four rubber feet.

WARNING

For safety, ensure that the heat dissipation holes are facing

sideways

Wall Mounting

The router has two wall-mount slots on the bottom panel. To mount the

router on a wall, you will need the mounting hardware (not included).

Please refer to the following note for the additional screw size required for

installation instructions.

NOTE Use two use two M3.5*16.0L (K) W-NI #2 screws.

STEP 1Drill two pilot holes, approximately 109 mm apart, into the surface.

STEP 2Insert a screw into each hole, leaving a gap between the surface

and the base of the screw head of 1 mm to 1.2 mm.

STEP 3Place the router wall-mount slots over the screws and slide the

router down until the screws fit snugly into the wall-mount slots.

Cisco RV340W Features

Front Panel

PWR Off when the device is powered off.

Solid green when the device is powered on and

booted.

Flashing green when the device is booting up.

4 Cisco RV340W Router Quick Start Guide

DIAG Off when the system is on track to bootup.

Slow blinking red (1Hz) when the firmware

upgrade is in progress.

Fast blinking red (3Hz) when the firmware

upgrade is failing.

Solid red when the system failed to boot-up with

both active and inactive images or in rescue

mode.

LINK/ACT of

WAN1, WAN2 and

LAN1-4

Off when there is no Ethernet connection.

Solid green when the GE Ethernet link is on.

Flashing green when the GE is sending or

receiving data.

GIGABIT of WAN1,

WAN2 and LAN1-

Solid green when at 1000M speed.

Off when at non-1000M speed.

DMZ Solid green when the DMZ is enabled.

Off when the DMZ is disabled.

VPN Off when no VPN tunnel is defined, or all defined

VPN tunnels have been disabled.

Solid green when at least one VPN tunnel is up.

Flashing green when sending or receiving data

over VPN tunnel.

Solid amber when no enabled VPN tunnel is up.

Wireless LED is on when the internal access point is

enabled.

LED is off when the internal access point is

disabled.

Cisco RV340W Router Quick Start Guide 5

Back Panel

POWER—Toggles power to the device on or off.

12VDC (2.5A)—Power port that connects the device to the provided

12VDC, 2.5 amp power adapter.

USB 1—Type A USB port that supports flash drives and 3G/4G/LTE USB

dongles. Caution: Use only the power supply provided with the device;

using other power supplies may cause the USB dongle to fail.

Console Port—The router console port is designed for a serial cable

connection to a terminal or a computer that is running a terminal emulation

program.

Side Panel

USB 2—Type A USB port that supports flash drives and 3G/4G/LTE USB

dongles. Caution: Use only the power supply provided with the device;

using other power supplies may cause the USB dongle to fail.

Kensington Lock Slot - Lock slot on the right side to secure the device

physically, using the Kensington lock-down equipment.

USB1 and USB2 Off when no USB device is connected, or is

inserted but not recognized.

Solid green when the USB dongle is connected

to the ISP successfully. USB storage is

recognized.

Flashing green when sending or receiving data.

Solid amber when the USB dongle is recognized

but fails to connect to ISP (no IP address is

assigned). The USB storage access has errors.

RESET To reboot, or reboot and restore defaults:

•To reboot the router and retain the current

configuration, press and hold RESET for 3

seconds to 10 seconds (maximum), using a

paper clip or a pen tip.

•To reboot the router and restore to the

factory default settings, press and hold in the

RESET button for more than 10 seconds.

Changes made to the original configuration

of the router are lost.

6 Cisco RV340W Router Quick Start Guide

Connecting the Equipment

Connect a configuration terminal (PC) to the device by using a LAN port.

The terminal must be in the same wired subnetwork as the device to

perform the initial configuration. As part of the initial configuration, the

device can be configured to allow remote management.

To connect a computer to the device:

STEP 1Power off all equipment, including the cable or DSL modem, the

computer, and this device.

STEP 2Use an Ethernet cable to connect your cable or DSL modem to the

WAN port on this device.

STEP 3Connect another Ethernet cable from one of the LAN (Ethernet)

ports to the Ethernet port on the computer.

STEP 4Power on the WAN device and wait until the connection is active.

STEP 5Connect the power adapter to the 12VDC port of this device.

CAUTION Use only the power adapter that is supplied with the device.

Using a different power adapter could damage the device or

cause the USB dongles to fail.

The power switch is on by default. The power light on the front

panel is solid green when the power adapter is connected

properly and the device is finished booting.

STEP 6Plug the other end of the adapter into an electrical outlet. Use the

plug (supplied) specific to your country.

STEP 7Continue with the instructions in the Using the Setup Wizard to

configure the device.

Using the Setup Wizard

The Setup Wizard and Device Manager are supported on Microsoft

Internet Explorer, Mozilla Firefox, Apple Safari, and Google Chrome.

To configure the device using the Setup Wizard, follow these steps:

444

Cisco RV340W Router Quick Start Guide 7

STEP 1Power on the PC that you connected to the LAN1 port in Step 3 of

the Connecting Equipment section. Your PC becomes a DHCP

client of the device and receives an IP address in the 192.168.1.xxx

range.

STEP 2Launch a web browser.

STEP 3In the address bar, enter the default IP address of the device,

https://192.168.1.1. A site security certificate message is

displayed. The Cisco RV340W uses a selfsigned security

certificate. This message appears because the device is not

known to your computer.

STEP 4Click Continue to this website to continue. The sign-in page

appears.

STEP 5Enter the username and password. The default username is cisco.

The default password is cisco. Passwords are case-sensitive.

STEP 6Click Log In. The Router Setup Wizard is launched.

STEP 7Follow the on-screen instructions to set up your device. The Router

Setup Wizard should detect and configure your connection. If it is

unable to do so, it asks you for information about your internet

connection. Contact your ISP for this information.

STEP 8Change the password as instructed by the Router Setup Wizard or

follow the instructions in the Changing the Administrator Username

and Password section. Log in to the device with the new username

and password.

NOTE We recommend that you change the password. You are

required to change the password before enabling features such as

remote management.

The Device Manager Getting Started page appears. It displays the

most common configuration tasks.

STEP 9Click one of the tasks listed in the navigation bar to complete the

configuration.

STEP10 Save any additional configuration changes and log out of the

device manager.

8 Cisco RV340W Router Quick Start Guide

Changing the Administrator Username and Password

To change the Administrator username and password on the device:

STEP 1From the Getting Started page, select Change Administrator

Password or select System Configuration > User Accounts from

the navigation bar.

STEP 2Check a username from the Local User Membership list and click

Edit.

STEP 3Enter the Username.

STEP 4Enter the Password.

STEP 5Confirm the Password.

STEP 6Check Group (admin, oper, test-group) in the Password Strength

Meter.

STEP 7Click Save.

Troubleshoot Your Connection

If you cannot access your device by using the Setup Wizard, the device

may not be reachable from your computer. You can test network

connections by using ping on a computer running Windows:

STEP 1Open a command window by using Start > Run and enter cmd.

STEP 2At the Command window prompt, enter ping and the device IP

address. For example, ping 192.168.1.1 (the default static IP

address of the device).

If you can reach the device, you should get a reply similar to the

following:

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time<1ms TTL=128

If you cannot reach the device, you should get a reply similar to the

following:

Pinging 192.168.1.1 with 32 bytes of data:

Request timed out.

Possible Causes and Resolutions

Bad Ethernet connection:

Check the LEDs for the proper indications. Check the connectors of the

Ethernet cable to ensure that they are firmly plugged into the device

and your computer.

Cisco RV340W Router Quick Start Guide 9

Wrong or conflicting IP address:

Verify that you are using the correct IP address of the device.

Verify that no other device is using the same IP address as this device.

No IP route:

If the router and your computer are in different IP subnetworks, remote

access must be enabled. You need at least one router on the network

to route the packets between the two subnetworks.

Unusually long access time:

Adding new connections may take 30–60 seconds for the affected

interfaces and LAN to become operational.

Where to Go From Here

For EU Lot 26 related test results, see www.cisco.com/go/eu-lot26-results

Support

Cisco Support

Community

www.cisco.com/go/smallbizsupport

Cisco Support and

Resources

www.cisco.com/go/smallbizhelp

Phone Support Contacts www.cisco.com/en/US/support/

tsd_cisco_small_business

_support_center_contacts.html

Cisco Firmware

Downloads

www.cisco.com/go/smallbizfirmware

Select a link to download firmware for Cisco

products. No login is required.

Cisco Open Source

Request

www.cisco.com/go/

smallbiz_opensource_request

Cisco Partner Central

(Partner Login Required)

www.cisco.com/web/partners/sell/smb

Product Documentation

Cisco RV340 www.cisco.com/go/RV340W

Americas Headquarters

Cisco Systems, Inc.

www.cisco.com

Cisco has more than 200 offices worldwide.

Addresses, phone numbers, and fax numbers

are listed on the Cisco website at

www.cisco.com/go/offices.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates

in the U.S. and other countries. To view a list of Ciscotrademarks, go to this URL:

www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their

respective owners. The use of the word partner does not imply a partnership relationship

between Cisco and any other company. (1721R)

78-100852-01

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