Cisco DX650 User manual

Cloud Video Service

Cisco DX650 User Guide

(Version 2.0)

HKBN Enterprise Solutions is the brand / trading name of HKBN Enterprise Solutions Limited and/or HKBN

Enterprise Solutions HK Limited

Cloud Video Service

Version 2.0

Table of Content

1Introduction ..........................................................................................................3

1.1 Operation for Cisco DX650...............................................................................3

2Preference Setup...................................................................................................4

2.1 Set a PIN or Password .....................................................................................5

2.2 Changing the Brightness of Screen Display......................................................5

2.3 Adjusting the Volume of Speaker......................................................................5

3Basic Features.......................................................................................................6

3.1 Lock and Unlock Screen...................................................................................6

3.2 Placing a Call ...................................................................................................7

3.3 Answering a Call...............................................................................................8

3.4 Hold and Resume a Call...................................................................................9

3.5 Transferring a Call to another Party................................................................10

3.6 Create a Conference Call ...............................................................................11

4Advance Features................................................................................................13

4.1 Storing Your Frequent Dialed Contacts ..........................................................13

Cloud Video Service

Version 2.0

Cloud Video service is an advanced, state-of-the-art unified communications service. It

helps to enhance the operational efficiency of your business and assures that your

colleagues can always stay in touch with your business partners anytime, anywhere.

You can use the Cloud Video via different video endpoints, like DX650, as well via other

video device like Mobility App S installed in iOS or Android device. Via Cloud Video, it

can bring people closer at a click.

From now on, you can always ‘meet’ your overseas colleagues or customers at any time

you like via this ease-of-use service.

1. Introduction

1.1 Operation for Cisco DX650

Item

Description

Camera

Touchscreen

12 key dial pad

Transfer button

End call button

Conference button

Hold button

Headset button

Speaker button

Mute button

Stop video button

Volume button

Cloud Video Service

Version 2.0

2. Preference Setup

Simply follow the following procedures, you can have different settings to suit

your business needs on DX650.

1. Press the lower right corner and then press the Settings icon .

2. Variety of preference settings will be displayed (e.g. PIN setting in DX650 for

security purpose).

Cloud Video Service

Version 2.0

2.1 Setting A PIN or Password

1. Under the preference settings page, press Security.

2. Choose Screen Lock Type

3. Input the PIN (4 digits numeric only) or Password (suggest to be at least 8

digits alphanumeric).

4. Press Continue when done.

Note: For security reason, it is highly recommended that you change your PIN/

Password regularly.

2.2 Changing the Brightness of Screen Display

1. In the Settings application, tap Display.

2. Tap Brightness.

3. Slide the bar left to lower the brightness or right to increase the brightness.

4. Tap OK.

2.3 Adjusting the Volume of Speaker

1. Using the Sound menu in the Settings application on the endpoint or

pressing the volume buttons to adjust the volume.

Cloud Video Service

Version 2.0

3. Basic Features

3.1 Locking and Unlocking Screen

1. To setup the screen-lock timeout, select a timeout value in the automatically

lock setting.

2. To unlock the screen, enter your PIN or Password.

Cloud Video Service

Version 2.0

3.2 Placing a 1-to-1 Video Call

1. Tap the Call icon.

2. A ‘virtual keyword’ will be pop-up

3. Use the virtual keyboard to enter Cloud Video extension number of your

colleagues (e.g. ‘2345’), URI address of your external business partner (e.g.

[email protected]), or Name (if you have stored it in the

‘Contacts’).

4. Press the green Call button.

5. If you want to have video call with parties previously dialed, press Recents or

Contacts and then scroll the list vertically. Lastly, press the green Call button

to place the call

Cloud Video Service

Version 2.0

6. If your business partner’s device can receive video call, the video call will be

setup successfully (otherwise it will be just changed to normal voice call).

7. If you want to know what the other party seeing you from your Cloud Video

endpoint, press Self-view (in the upper right corner).

8. Press End to terminate the video call.

Note: Please note that the video image quality of your business partner displayed in your DX650

Cloud Video device is highly depended on the resolution of your business partner’s video

device, internet bandwidth of your business partner. For your DX650 device, HKBNES has

already provisioned sufficient bandwidth in order to have the best quality displayed in your

business partner’s video device.

3.3 Answering a Call

1. Press Answer to accept the call or Decline to reject it.

2. If the calling party is originated from Cloud Video user (or external party

calling you via URI dialing to your 3xxxxxxx@cloudvideo.com.hk), video call

will be setup automatically.

Cloud Video Service

Version 2.0

3. Press End to disconnect call after conversation.

3.4 Holding and Resuming a Call

1. During a video call conversation, press Hold.

2. Your screen will be displayed as following.

3. Your business partner will hear music while the call remains on hold.

4. To resume the call, press Resume.

Cloud Video Service

Version 2.0

3.5 Transferring a Call to another Party

1. During the video call conversation, press Transfer.

2. Enter the extension number of your colleague, URI address (e.g.

3xxxxxxx@cloudvideo.com.hk), or name (if you have store it in Contact List)

of the recipient

3. Press the green Call icon.

4. After your colleague answers the video call, you can talk with your colleague

before transferring the call.

5. Lastly, press Transfer to complete the transfer of incoming call.

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