Cisco 6821 User manual

Cisco IP Phone 6821 Instructions

1. Making Calls

i. Outside Calls

Off-Hook

Press and Desired Phone Number Press Talk

Press

ii. Calling Other Extension

Off-Hook

Dial Extension Number Press Talk

Press

2. Answering Calls

Off-Hook

Press Talk

Press

3. Transferring a Call / Call Transfer

i. Blind / Unattended Transfer

During a conservation Press Dial Extension Number Press

ii. Supervised / Attended Transfer

During a conservation Press Press Dial Extension Number Press

inform the 3rd party about the call you are transferring Press

4. Holding a Call

i. To Hold

During a conservation Press

ii. To Retrieve a call (Call Hold retrieve)

Press to retrieve hold call

5. Making a conference (Conference Call)

i. To Establish a Conference

During a conservation Press Press Dial to 3rd Party Press Press

ii. To Leave a conference and talk to the 1st person

During a conference Press Press

Select line 2

iii. To Leave a conference and talk to the 3rd person

During a conference Press Press

Select line 1

iv. To Leave a conference

During a conference On-Hook

6. Checking Voice Mail

When message LED light is flashing Press Enter Password (if any)

Press to Repeat Message

Press to Listen Message Press to Play Next Message

Press to Delete/Un-Delete Message

7. Voice Mail Setup

Press Enter Password (if any)

Press to record Unavailable Message

Press to record Busy Message

Press to Listen Message Press to record Your Name

Press to record Temporary greeting

Press to Change Password

8. Checking All Call History

i. To check the All Calls

Press and to check the all calls

ii. To check the Received Calls

Press Choose “Recents” Press Choose “Received Calls” Press

iii. To check the Missed Calls

Press Choose “Recents” Press Choose “Missed Calls” Press

9. Forward Call

i. To set up Always Call Forward

Press Enter the target number (e.g. 108) Press

ii. To set up Busy Call Forward

Press Choose “User Preferences” Press Choose “Call Preferences”

Press Choose “Call Forwarding” Press Choose “Forward Busy”

Enter the target number (e.g. 108) Press Press to return to normal screen

iii. To set up No Answer Call Forward

Press Choose “User Preferences” Press Choose “Call Preferences”

Press Choose “Call Forwarding” Press Choose “Fwd No Answer”

Enter the target number (e.g. 108) Press Choose “Fwd no answer delay”

Input the No Answer Time (e.g. 20 seconds) Press

Press to return to normal screen

iv. To Cancel Call Forwarding

Press Choose “User Preferences” Press Choose “Call Preferences”

Press Choose the appropriate Call Forward mode Press delChar to clear all numbers

Press Press to return to normal screen

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