Cisco 8845 Service manual

University of Wisconsin - Parkside

[1]

Cisco 8845 IP Phone User Reference

Handset and Handset light strip

Indicates whether you have an incoming call (flashing red) or a new voice

message (steady red).

Camera

Use the camera for video calls.

Programmable feature buttons and

line buttons

Access your phone lines, features, and call sessions.

Softkey buttons

Access to functions and services (New Call, Forward All, etc.)

Back, Navigation cluster, and

Release

Back Return to the previous screen or menu.

Navigation cluster Navigation ring and Select button—Scroll

through menus, highlight items and select the highlighted item.

Release End a connected call or session.

Hold/Resume, Conference, and

Transfer

Hold/Resume Place an active call on hold and resume the held call.

Conference Create a conference call.

Transfer Transfer a call.

Speakerphone, Mute, and Headset

Speakerphone Toggle the speakerphone on or off. When the

speakerphone is on, the button is lit.

Mute Toggle the microphone on or off. When the microphone is

muted, the button is lit.

Headset Toggle the headset on or off. When the headset is on, the

button is lit.

Contacts, Applications, and

Messages

Contacts Access personal and corporate directories.

Applications Access call history, user preferences, phone settings,

and phone model information.

Messages Autodial your voice messaging system.

Volume button

Adjust the handset, headset, and speakerphone volume (off

hook) and the ringer volume (on hook).

University of Wisconsin - Parkside

[2]

Voicemail Functions

Your voicemail ID is your 4 digit extension number.

First Time Enrollment

• If you have multiple lines

o Press the line button of the extension desired

• Press the Messages button.

• Enter your default PIN (1234) then #

• Follow the prompts, you will have to:

o Record your name

o Record a personal greeting

o Change your numeric PIN

§ NOTE: When selecting a PIN it must be at least 4 digits long.

The system disallows trivial PIN’s such as 1234, 222222, your own extension, etc.…

Check Messages from your phone:

• If you have multiple lines

o Press the line button of the extension desired

• Press the Messages button.

• Enter your PIN

Check Messages from any Cisco phone:

• Press the Messages button

• Press * when you hear the recording

• Enter your ID (extension)

• Enter your PIN

Check Messages remotely, from cell for example:

• Dial Your Direct Telephone Number

• Press * when you hear the recording

• Enter your ID (extension)

• Enter your PIN

Main Menu—while listening to the Main menu, press:

Action

Key(s)

Hear new messages

Send a message

Review saved messages

Review deleted messages*

Change setup options

Change greetings

Turn alternate greeting on or off

Edit other greetings

Change message notification

Choose full or brief menus

Change phone password

Change recorded name

Change call transfer

University of Wisconsin - Parkside

[3]

During Message Menu—while listening to a message, press:

Action

Key(s)

Restart message

Play message by number (saved messages only)

Play previous saved message

Play next saved message

Save

Delete

Slow playback

Fast playback

Rewind message

Pause or resume

Fast-forward

Fast-forward to end

Restore as saved*

Reply to all

Forward message

Save or restore as new*

After Message Menu—after listening to message, press:

Action

Key(s)

Replay message

Play message by number (saved messages only)

Play previous saved message

Play next saved message

Delete

Reply to all

Forward message

Save or restore as new*

Rewind

Save as is

Cancel or back up

Forwarding Calls

• Press the Forward All softkey. You will hear two beeps.

• Dial the internal extension to which you would like to forward the calls, or press Messages button on phone to forward

all calls to voicemail.

• To cancel the call forwarding, press Forward Off softkey

Conference Calls

• During an active call, press Conference . Note: Your phone will automatically put your original call on hold and

open a new line.

• Add the other person to the call by doing one of the following:

o Enter the phone number and press Call softkey

University of Wisconsin - Parkside

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oPress Active Calls softkey and select a held call

•Press Conference softkey

•Repeat steps to add additional callers

•You are able to have up to 7 callers in a single conference call

Scheduled Conference Calls (Conference Now)

•Host a Conference Now meeting

oEnter the Conference Now directory number on any Cisco IP phone to enter Conference Now conferencing

system

oEnter Meeting Number to open your dedicated meeting room

oEnter host PIN

oConference Now meeting room is open (phone screen will indicate “Connected”)

Note: host will hear a single “beep” as each attendee joins meeting and a double “beep” if an attendee drops from

a meeting

•Join a Conference Now meeting

oEnter the Conference Now extension on any Cisco IP phone to launch Conference Now

oEnter Meeting Number provided by host

oIf required, enter your Attendee Access Code (your four digit phone extension)

Note: If attendee joins the conference before the host has arrived, attendees hear call hold music until host joins

meeting.

Corporate Directory

•Press Contacts

•Select Corporate Directory

•Select a search criteria

•Enter your search criteria and press Submit softkey

•Select the contact

•Press the Call softkey

Applications

•Press Applications

•The key applications you can access are:

oRecent call lists (see 150 most recent individual calls)

oSettings

§Wallpaper

§Ringtone

§Screen brightness

§Font size

§Video settings

§Call volume and ringer adjustments

oBluetooth device onboarding

To Place, Answer and End Calls

•Make aCall

oEnter anumber and pick up the handset

oLift the handset and enter anumber

oPress an unlit line button and pick uphandset

oPress New Call softkey and enter a number

oDial 9for an outside line

oIn case of Emergency, dial 2911

•Answer aCall

oPick up the handset

oPress the flashing line button to answer the call

oPress the Answer softkey

•Call Waiting

oWhen on an active call, you know that acall is waiting when you hear asingle beep and see the line button

flash amber. To answer the incoming call, press the flashing amber line button or use the answer softkey.

Your phone puts the original call on hold automatically and connects the ringing call.

University of Wisconsin - Parkside

[5]

• Video Calls

o Make a call

§ Turn the ring around the camera clockwise to open shutter

§ (Optional) Press Self-View softkey and move the camera up and down to improve the perspective

§ Make your call using the options outlined in Make a Call section

o Stop your video

§ Turn the shutter ring counterclockwise to close the camera shutter and stop sharing your video

• End Call

o Press End Call softkey and place handset back in phone cradle

o Place handset in phone cradle

• Redial

o Press Redial softkey and pick up handset

Using Call Hold

• While on a call, press Hold .

• To resume a call from hold, press Hold again or, press the pulsing green line button.

Do Not Disturb (DND)

• Press the DND softkey to toggle on or off.

• DND silences the ringer, phone will beep once and display will be active on inbound call during DND

Decline a Call

• Press the Decline softkey to immediately direct any incoming call to Voicemail. (Only available on phones configured

with voicemail)

Mute Your Call

• To mute audio, press Mute . Note: You will still be able to hear the caller and your camera continues to transmit

video.

• Press Mute again to turn mute off

Transferring Calls

• Press the Transfer button. Your phone will automatically put your original call on hold and open a new line.

• Dial the extension to which you want to transfer your caller.

• Press the Transfer soft key again.

• Types of Transfers:

• Blind—Press Transfer, dial number, press Transfer, and hang up.

• Announced—Press Transfer, dial number, wait on the line, announce call, press Transfer, and hang up.

• Direct to voicemail—Press Transfer, press #8, dial extension, press Transfer, and hang up.

Corporate Directory

• Press Contacts

• Select Corporate Directory

• Select a search criteria

• Enter your search criteria and press Submit softkey.

• To dial, scroll to listing and press Dial softkey or pick up handset/speaker button.

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