Cisco 7821 User manual

ISO 9001:2015 Certified …………….……..….....Soaring Heights in Transforming Industry and Economy

User Manual

Machakos University

Network & Telecoms

Information Communication Technology Services

ict.mksu.ac.ke

Using your 7821 IPT Phone - Executive

Cisco Unified 7821 IP Phone Overview

The Cisco Unified 7821 SIP Phone provides voice communication

over an Internet Protocol (IP) network. The Cisco Unified IP

Phone functions much like a digital business phone, allowing you

to place and receive phone calls. In addition, the Cisco Unified

7821 SIP Phone supports features such as mute, hold, transfer,

conference, call forward, and more.

A Cisco Unified IP Phone, like other network devices, must be

configured and managed. These phones encode G.711a, G.711mu,

G.729a, and G.729ab, and decode G.711a, G.711mu, G.729,

G.729a, and G.729ab

Caution Using a cell, mobile, or GSM phone, or two-way radio

in close proximity to a Cisco Unified IP Phone might cause

interference.

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Phone Connections

For your phone to work, it must be connected to the corporate IP telephony network.

DC adaptor port (DC48V).

Access port (10/100 PC) connection.

AC-to-DC power supply (optional).

Auxiliary port.

AC power wall plug (optional).

Handset connection.

Network port (10/100 SW)

connection. IEEE 802.3af power

enabled.

Analog headset connection (optional).

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Buttons and Hardware

Handset light strip

Indicates an incoming call (flashing red) or new voice

message (steady red).

Phone screen

Shows information about your phone such as directory

number, active call and line status, softkey options, speed

dials, placed calls, and phone menu listings.

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Programmable

feature buttons

Depending on how your system administrator sets up the

phone, programmable feature buttons (on each side of the

phone screen) provide access to:

•Phone lines and intercom lines

•Speed-dial numbers (speed-dial buttons, including the

Line Status speed-dial features)

•Web-based services (for example, a Personal Address

Book button)

•Call features (for example, a Privacy button)

Buttons illuminate to indicate status:

•Green, steady: Active call or two-way intercom call

•Green, flashing: Held call

•Amber, steady: Privacy in use, one-way intercom call,

DND active, or logged into Hunt Group

•Amber, flashing: Incoming call or reverting call

•Red, steady: Remote line in use (shared line or Line

Status)

•Red, flashing: Remote line on hold

Softkey buttons

Depending on how your system administrator sets up the

phone, enable softkey options displayed on your phone

screen.

Navigation and

Select button

The Navigation and Select button allows you to scroll

through menus, highlight items and select the highlighted

item.

Hold/Resume

button

Places an active call on hold and resumes the held call.

Conference button

Creates a conference call.

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Transfer button

Transfers a call.

Speakerphone

button

Toggles the speakerphone on or off. When the speakerphone

is on, the button is lit.

Headset button

Toggles the headset on or off. When the headset is on, the

button is lit.

Mute button

Toggles the microphone on or off. When the microphone is

muted, the button is lit.

Keypad

Allows you to dial phone numbers, enter letters, and select

menu items (by entering the item number).

Volume button

Controls the handset, headset, and speakerphone volume

(off hook) and the ringer volume (on hook).

Contacts button

Opens or closes the Directories menu. Use the Contacts

button to access personal and corporate directories.

Applications button

Opens or closes the Applications menu. Use the

Applications button to access call history, user preferences,

phone settings, and phone model information.

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Messages button

Autodials your voice messaging system (varies by system).

Handset

Phone handset.

Phone Screen

Header

Displays date, time, and directory number.

Softkey labels

Display softkeys for available features or actions.

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Connect the Footstand

If your phone is placed on a table or desk, connect the footstand to the back of the phone.

Procedure

Step 1Insert the curved connectors into the lower slots.

Step 2Lift the footstand until the connectors snap into the upper slots.

Note Connecting and disconnecting the footstand may require a little more

force than you expect.

Adjust Handset Rest

If your phone is wall-mounted, you may need to adjust the handset rest to ensure that the receiver

does not slip out of the cradle.

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Phone Setup Adjust Handset Rest

Procedure

Step 1 Remove the handset from the cradle and pull the plastic tab from the handset rest.

Step 2 Rotate the tab 180 degrees.

Step 3 Hold the tab between two fingers, with the corner notches facing you.

Step 4 Line up the tab with the slot in the cradle and press the tab evenly into the slot. An

extension protrudes from the top of the rotated tab.

Step 5 Return the handset to the handset rest.

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Making Calls

Predial Number

You can dial a number while your phone is on-hook (without hearing dial tone); this dialing

action is called predial.

Procedure

Step 1Enter a number using the keypad.

Step 2Go off-hook using one of the following actions:

• Lift the handset.

Place Call Using Speakerphone

Procedure

Step 1

Step 2

Place Call Using Headset

Procedure

•

Press

Dial

•

Press

Handset

•

Press

Speakerphone

Press

New

Call

Ensure

the

headset

button

lit.

the

headset

button

not

lit,

press

Headset

Enter

number.

Press

Speakerphone

Enter

number.

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Release Call and Start Another Call

When you are on an active call or dialing, and want to release the call, the following actions

occur:

•The active call ends

•The phone provides dial tone

•The New Call displays

Procedure

Step 1When you are on an active call or while dialing, press Cancel.

Step 2Enter the required number and press Dial.

Dial International Number

Plus Dialing allows you to press and hold the star (*) key for at least 1 second to insert a plus (+)

sign as the first digit in a phone number for international dialing. The plus sign applies only for

on-hook or off-hook calling.

When you see phone numbers with the + sign in them, you can select and dial the entry without

having to add digits for international calls.

Procedure

Step 1Press and hold star (*) for at least 1 second.

The plus (+) sign displays as the first digit in the phone number. The

corresponding tone stops to indicate that the * has changed to a + sign.

Step 2Dial the number.

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