Cisco 3905 Guide

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Machakos University

Network & Telecoms

Information Communication Technology Services

ict.mksu.ac.ke

Using your 3905 IPT Phone

Using the Cisco 3905 IP Telephones

Cisco Unified 3905 IP Phone Overview

The Cisco Unified SIP Phone 3905 provides voice communication

over an Internet Protocol (IP) network. The Cisco Unified IP

Phone functions much like a digital business phone, allowing you

to place and receive phone calls. In addition, the Cisco Unified

SIP Phone 3905 supports features such as mute, hold, transfer,

conference, call forward, and more.

A Cisco Unified IP Phone, like other network devices, must be

configured and managed. These phones encode G.711a, G.711mu,

G.729a, and G.729ab, and decode G.711a, G.711mu, G.729,

G.729a, and G.729ab.

Caution Using a cell, mobile, or GSM phone, or two-way radio in close

proximity to a Cisco Unified IP Phone might cause

interference. For more information, refer to the manufacturer’s

documentation of the interfering device.

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Your office Phone

Buttons and Hardware

Phone screen

Shows information about your phone such as directory

number, active call, and phone menu listings.

Light strip

Indicates an incoming call (flashing red) or new voice

message (steady red).

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Buttons and Hardware

Navigation bar and

Select/Feature button

The Navigation bar allows you to scroll through menus

and highlight items. The Select button (in the middle of

the Navigation bar) allows you to select a highlighted

item.

When the phone is off-hook, the Select button functions

as the Feature button. You can access these features:

•Call Forward All: Allows you to forward a call.

•Voice Mail: Allows you access voice mails.

•Call Pickup: Allows you to answer a call that is

ringing on a co-worker's phone.

•Group Call Pickup: Allows you to answer a call that

is ringing in another call group.

Applications button

Opens or closes the Applications menu. Use it to access

call history, user preferences, phone settings, and phone

model information.

Transfer button

Transfers a call.

Hold/Resume button

Places an active call on hold or resumes a held call.

Keypad

Allows you to dial phone numbers.

Speakerphone button

Selects the speakerphone as the default audio path and

initiates a new call, picks up an incoming call, or ends a

call. The speakerphone audio path does not change until a

new default audio path is selected (for example, by

picking up the handset).

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Volume button

Controls the handset and speakerphone volume (off-

hook) and the ringer volume (on hook).

Mute button

Toggles the microphone on or off.

Redial button

Dials the last dialed number.

Back button

Returns to the previous screen or menu.

Phone Screen

Header

Displays date and time. Also displays line information

such as voicemail and missed calls. When using the

Applications menu, displays phone menu listings.

Line details and other phone

information

Displays the directory number. During a call, also

displays details for the active line. If not on a call, also

displays line text label and other information such as

placed calls and phone menu listings.

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Phone Connections

Use the following figure to connect the phone to the network.

DC adapter port (DC 4.2V).

Network port (10/100 SW) connection.

IEEE 802.3af power enabled.

AC-to-DC power supply

(optional).

Access port (10/100 PC) connection.

AC power wall connection.

Handset connection.

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Footstand

The Cisco Unified IP Phone 3905 has a foldable footstand. When the footstand is unfolded, it

gives the phone an elevated viewing angle.

Adjust the Handset Rest

If your phone is wall-mounted, you may need to adjust the handset rest to ensure that the

receiver does not slip out of the cradle.

Procedure

Step 1 Remove the handset from the cradle and pull the plastic tab from the handset

rest.

Step 2 Rotate the tab 180 degrees.

Step 3 Hold the tab between two fingers, with the corner notches facing you.

Step 4 Line up the tab with the slot in the cradle and press the tab evenly into the slot.

An extension protrudes from the top of the rotated tab.

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Step 5Return the handset to the handset rest.

Operating Your Phone

Adjust the Volume

•During a call, press the + or - on the VOLUME button to increase or decrease the volume

respectively.

Answer a Call

•Lift the handset.

•If you are using the speakerphone, press the Speaker button.

Auto Answer

Auto Answer prompts your phone to automatically answer incoming calls after one ring.

Your Network Administrator sets up Auto Answer to work with your speakerphone.

Auto Answer with Your Speakerphone

Auto Answer prompts your phone to automatically answer incoming calls after one ring.

Keep the handset in the cradle to auto answer with your speaker phone. Otherwise, calls ring

normally and you must manually answer them. Your Network Administrator sets up Auto Answer

to work either with your speakerphone.

Call Forward All

Call Forward All allows you to forward calls on your phone to another number. You can set up

Call Forward All directly on your phone. To access Call Forward All remotely, go to your User

Options web pages.

There are two types of call forwarding features that your Network Administrator might set

up on your phone:

1Unconditional call forwarding (Call Forward All)—Applies to all calls that you receive.

2Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward

Coverage)—Applies to certain calls that you receive, according to conditions, and is

accessible only from your User Options web pages.

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Procedure

Step 1 Press the center button of the Navigation Pad button.

Step 2 Navigate for the “Call Forward All” option.

Step 3 Enter the call forward target number exactly as you would dial it

from your phone. For example, enter an access code or the area code, if

necessary.

Call Pickup

Call Pickup allows you to answer a call that is ringing on a co-worker’s phone by redirecting

the call to your phone.

You might use Call Pickup if you share call-handling tasks with co-workers.

There are two ways you can pick up a call:

1Pickup—Allows you to answer a call that is ringing on another phone within your

call pickup group.

If multiple calls are available for pick up, your phone picks up the oldest call first (the

call that has been ringing for the longest time).

2Group Pickup—Allows you to answer a call on a phone that is outside your call

pickup group by: a Using a group pickup number (provided by your Network

Administrator ).

b Dialing the ringing phone’s number if the destination user’s direct number is present in

one of the current user's associated groups.

Your Network Administrator sets up the call pickup group you are in and the call pickup

buttons depending on your call-handling needs and work environment.

To access Call Pickup:

Procedure

Step 1 Press the center button of the Navigation Pad button.

Step 2 Navigate for the “PickUp” and “GPickUp” options.

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Conference

Conference allows you to talk simultaneously with multiple parties. When you are talking on

a call, use Conference to dial another party and add them to the call. You can remove individual

participants from the conference if your phone supports the feature. Use hookflash to set up a

conference call.

End a Call

•Hang up the handset.

•If you are using a speakerphone, press the Speaker button.

Hold/Resume a Call

Procedure

Step 1 To put a call on hold, press the Hold button The line

button flashes green.

Step 2To resume the call, press the flashing green line button.

Manage Call Waiting

Call Waiting provides cues to notify you that a new call is ringing on your phone when you are

talking on another call, including a call waiting tone (single beep) and an amber flashing line

button.

Procedure

Press the flashing amber line button.

Your phone automatically puts the original call on hold and connects the

ringing call.

Unanswered

calls

are

routed

your

voicemail

system

(Currently voice mail not available).

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Mute a Call Procedure

Step 1

Step 2

Place a Call

Use one of the following methods to place a call:

•Lift the handset and dial the number.

•Dial the number, and then lift the handset.

•Dial the number, and then press the Speaker button.

•Press the Line button for your extension, and then dial the number.

•Press the Speaker button, and then dial the number.

•If you have established speed-dial numbers, press the Feature button enabled for speed-

dial.

Redial a Number

To redial the most recently dialed number:

•Press the Redial button .

•To place the call, get a dial tone on the line, then press the Redial

button.

Shared Lines

Shared lines allow you to use one phone number for multiple phones.

You might have a shared line if you have multiple phones and want one phone number, share

call-handling tasks with co-workers, or handle calls on behalf of a manager.

For example, if you share a line with a co-worker:

•When a call comes in on the shared line:

•Your phone rings and the line button flashes amber.

turn

the

Mute

on,

press

the

Mute

button

turn

the

Mute

off,

press

the

Mute

button

the

second

time.

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