Cisco 7945 Series User manual

Contents

Introducon 3

GengStarted 3

Reporngproblems 3

HowtoUseYourVoIPPhone 4

CallerID 4

Accessyourvoicemail 4

Howtomakeacall 4

Redialthelastcall 5

Redialfromcallhistory 5

Calltheuniversityoperator 5

Makeanon-campuscall 6

Makeano-campuscall 6

Makeatoll-freecall 6

Makealongdistancecall 6

Putacallonhold 7

Makeasecondcall 7

Acceptasecondcall 7

Transferacall 8

AnsweryourVoIPphonewithyourcellphone 8

Sendacalltoyourcellphone 9

Makeaconferencecall 9

Removeapartyfromaconferencecall 10

Turnoncallforwarding 10

Turnocallforwarding 10

Viewalistofmissedcalls,receivedcalls,orplacedcalls 11

Dialaphonenumberinthelist... 11

Editanddialaphonenumberinthelist... 11

Deleteaphonenumberfromthelist... 12

Clearallphonenumbersfromthelist... 12

Speeddialaphonenumberusingabbreviateddialing 13

Logintoyourpersonaldirectory 13

Logoutofyourpersonaldirectory 14

Searchyourpersonaladdressbook 14

Dialanumberusingyourpersonaladdressbook 15

Searchthecorporatedirectory 16

HowtoCustomizeYourVoIPPhone 17

CallVolume 17

RingerVolume 17

RingTone 17

BackgroundImages 18

EnableWidebandHeadset 18

DisableWidebandHeadset 19

Brightness 19

CiscoUniedCMUserOponsWebsite 20

Logintothewebsite 20

ChangeyourVoIPPIN 20

Conguremobilitysengswithyourcellphonenumber 20

Addaspeeddialphonenumber 22

Removeaspeeddialphonenumber 22

Addapersonaladdressbookentry 23

Removeapersonaladdressbookentry 23

Viewallentriesinyourpersonaladdressbook 24

Searchyourpersonaladdressbook 24

Searchthedirectory 25

Introduction

ThisguideexplainshowtouseyourVoIPtelephoneatIllinoisStateUniversity.Voiceover

InternetProtocol(VoIP)isacommunicaonstechnologythatallowstelephonecallsto

beplacedusingabroadbandnetworkinsteadofaregular,analogphoneline.Ifyouhave

anyquesonsaboutyourVoIPphonebeyondthescopeofthisdocument,pleaseconsult

thewebsiteforTelecommunicaonsandNetworkingathp://www.telecom.ilstu.eduor

contacttheuniversityoperatorsforassistance.

Getting Started

Yourdepartment’slocaltechnicalsupportstawillinstallyourVoIPphoneforyou.

FourmodelsofdesktopVoIPphonesareavailableforuseoncampus.

CiscoIPPhone7911–AbasicVoIPphonewithasmallscreen•

CiscoIPPhone7945–StandardoceVoIPphoneoncampus•

CiscoIPPhone7965–ThisVoIPphonehastwoprogrammablebuonsandcan •

 accepttwoaddionalsidecars,eachwith14addionalbuons

CiscoIPPhone7975–Sameas7965,exceptitalsohasatouchscreen•

Thisguidecoverssetupandusageofthe7945,7965,and7975models.Somefeatures

andoponsdescribedinthisguidemaynotbeavailableonthe7911model.

Thisguidedoesnotincludeinstruconsforsengupprogrammablebuonsonthe

7965and7975models.Forassistancewithprogrammablebuonsonthe7965and

7975models,contactTelecommunicaons&Networking.

Reporting problems

ReportproblemswithyourVoIPphonetoyourdepartment’slocaltechnicalsupport

sta.Ifyoudonotknowwhotocontact,youcanndoutwhoprovidesyour

departmentwithtechnicalsupportbycontacngtheUniversityComputerHelpDeskat

309-438-HELP(4357).YourtechnicalsupportstawillworkwithTelecommunicaons&

Networkingtoresolvetheissue.

How to Use Your VoIP Phone

YourVoIPphoneworksmuchlikearegularphone.

Caller ID

Whenyoureceiveacallfromacampusphone,thecaller’sve-digitphonenumberis

displayedalongwiththeassociatednameordepartment.

Whenyoureceiveacallfromano-campusorcellularphone,thecaller’sten-digit

phonenumberisdisplayed.

Whenyouplaceacalltoano-campusphonenumber,therecipient’scallerID(if

available)willdisplayeither309-438-4300or309-438-4444.Thesenumbersdonot

correspondtoanycampusphone.Anycallertryingtodialthemwillreceivearecording

indicangtheyarenotinservice.

Access your voice mail

YoucanaccessthecampusvoicemailsystemusingyourVoIPphone.Standarddigital

phonesandVoIPphonesaccessthesamevoicemailsystem.Toaccessyourvoicemail,

dothefollowing:

Pressthe1. Voice Mail buon.

Followtheaudibleinstruconstoaccessyourvoicemail.2.

How to make a call

Thereareseveralwaystomakeaphonecallwith

yourVoIPphone.Tomakeacall,dothefollowing:

Pickupthehandset,andenteraphone•

 number.

Pressthe• New Callbuon,andentera

 phonenumber.

Pressthe• Speaker buon,andentera

 phonenumber.

Tip: Asyouenteraphone

number,yourphonesuggests

numbersbasedonyourcall

history.

Tip: Ifyoumakeamistake

whileenteringaphone

number,pressthe<< buon

tobackspace.

Enteraphonenumber.Pickupthehandsettobegindialing.•

Enteraphonenumber.Pressthe• Dial buontobegindialing.

Enteraphonenumber.Pressthe• Speaker buontobegindialing.

Redial the last call

Toredialthelastphonenumberenteredonyourphone,dothefollowing:

Pressthe1. Redialbuontocallthelastphonenumberdialed.

Dialingbeginsimmediately.2.

Redial from call history

Toredialaphonenumberfoundinyourcallhistory,dothefollowing:

Pressupordownonthearrowpadtoaccessyourcallhistory.1.

Usethearrowpadtohighlightthephonenumberyouwanttoredial.2.

Dooneofthefollowing:3.

Pickupthehandsettobegindialing.•

Pressthe• Dialbuontobegindialing.

Pressthe• Speaker buontobegindialing.

Call the university operator

Theuniversityoperatorcanprovideyouwithon-campusphonenumbers.Tocallthe

universityoperator,dothefollowing:

Pickupthehandset.1.

Dooneofthefollowing:2.

Fromoncampus,dial• 0toreachtheoperator.ForTTYservice,dial

8-2941.

Fromocampus,dial• 309-438-2111toreachtheoperator.

Whenyouaredone,hangup.3.

Make an on-campus call

Tomakeanon-campuscall,dothefollowing:

Pickupthehandset.1.

Dooneofthefollowing:2.

Tocallanocephonenumber,dial• 8followedbythefour-digitphone

number.

Tocallaresidencehallphonenumber,dial• 6 followedbythefour-digit

phonenumber.

Whenyouaredone,hangup.3.

Make an off-campus call

Tomakeano-campuscall,dothefollowing:

Pickupthehandset.1.

Dial2. 9 followedbytheseven-digitphonenumber.

Whenyouaredone,hangup.3.

Make a toll-free call

Youcancall800,877,and888phonenumberstollfree.Tomakeatoll-freecall,dothe

following:

Pickupthehandset.1.

Dial2. 9+1+theten-digittollfreephonenumber.

Whenyouaredone,hangup.3.

Make a long distance call

Longdistancecallsrequirealongdistancecallingcode.Tomakealongdistancecall,do

thefollowing:

Pickupthehandset.1.

Dial2. 9+ 1+theten-digitphonenumber.

Whenyouhearthelongdistancetone,enteryoursix-digitlongdistancecalling 3.

 code.

Whenyouaredone,hangup.4.

Put a call on hold

Toplaceacallonhold,dothefollowing:

Whileyouareonacall,pressthe1. Holdbuon.

Totakeacallohold,pressthe2. Resumebuon.

Make a second call

Whileyouhaveacallonhold,youcanmakeasecondcallwithouthangingup.Tomakea

secondcall,dothefollowing:

Whileyouareonacall,pressthe1. Holdbuon.Thisplacestherstcallonhold.

Pressthe2. New Callbuon.

Enterthephonenumberforthesecondcall.3.

Toswitchbacktotherstcall,pressuponthearrowpadtoselecttherstcall.4.

Pressthe5. Resume buon.Thisplacesthesecondcallonhold.

Toendanacvecall,pressthe6. End Call buon.Ifacallisonhold,youmust 

 resumeitbeforeyoucanendit.

Accept a second call

Whileyouareonacall,youcananswerasecondcall.Ifyoudon’tanswerthesecond

call,itissenttoyourvoicemail.Toacceptasecondcall,dothefollowing:

Ifyouareonacallwhenreceiveasecondcall,youwillhearabeepandthe 1.

 secondcaller’sphonenumberwillappearonyourphonedisplay.

Toacceptthesecondcall,pressthe2. Answerbuon.Thisplacestherstcallon 

 hold.

Toswitchbacktotherstcall,pressuponthearrowpadtoselecttherstcall.3.

Pressthe4. Resume buon.Thisplacesthesecondcallonhold.

Toendanacvecall,pressthe5. End Call buon.Ifacallisonhold,youmust 

 resumeitbeforeyoucanendit.

Transfer a call

Totransferacalltoanotherphonenumber,do

thefollowing:

Whenyouwanttotransferacalltothird1.

 party,presstheTransfer buon.This

 placesthecallonhold.

Enterthethirdparty’sphonenumber.2.

Totransferthecall,pressthe3. Transfer

 buon.

Aertransferringthecall,hangup.4.

Answer your VoIP phone with your cell phone

YoucanansweryourVoIPphonewithyourcellphoneusingyourVoIPphone’smobility

feature.

TouseyourVoIPphone’smobilityfeature,youmustcongureyourmobilitysengs

throughtheCiscoUniedCMUserOponswebsite.Refertosecon,Congure mobility

sengs with your cell phone number.

ToansweryourVoIPphonewithyourcellphone,dothefollowing:

WhenacallisplacedtoyourVoIPphone,yourVoIPphonewillringrst.Aera 1.

 moment,yourcellphonewillbeginringingtoo.

Yourcellphonewilldisplay309-438-4300or309-438-4444ratherthan2.

 yourcaller’sactualphonenumber.Thisindicatesthatthecalliscomingfrom 

 IllinoisStateUniversity(i.e.fromyourVoIPphone),eveniftheoriginalcalleris 

 callingfromanon-universityphonenumber.

Whenyouanswerthecallusingyourcellphone,yourVoIPphonewillstop 3.

 ringing.

Whenyouaredone,hangupyourcellphone.Thepersonontheotherendof4.

 thecallmayheartheUniversity’sholdmusicforamomentbeforeyourVoIP 

 phoneendsthecall.

Tip: Itisgoodpracceto

announceacallbefore

transferringit.Waitunlthe

thirdpartyhasanswered.

Thenexplainwhoyouwillbe

transferringandthenatureof

thecall.Whenyouareready

totransferthecall,pressthe

Transferbuon.

Send a call to your cell phone

Whileyouareonacall,youcansendthecallto

yourcellphoneusingyourVoIPphone’smobility

feature.

TouseyourVoIPphone’smobilityfeature,you

mustcongureyourmobilitysengsthroughthe

CiscoUniedCMUserOponswebsite.Referto

secon,Congure mobility sengs with your cell

phone number.

Tosendacalltoyourcellphone,dothefollowing:

Whileyouareonacallandyouwanttosendthecalltoyourcellphone,press 1.

 themorebuon,andthenpresstheMobilitybuon.

With2. Send call to Mobile Phonehighlighted,presstheSelectbuon.

Whenyourcellphonerings,answerthecall.Yourcellphonewilldisplay  3.

 309-438-4300or309-438-4444.ThisindicatesthatthecalliscomingfromIllinois

 StateUniversity(i.e.fromyourVoIPphone).

Whenyouaredone,hangupyourcellphone.Thepersonontheotherendof4.

 thecallmayheartheUniversity’sholdmusicforamomentbeforeyourVoIP 

 phoneendsthecall.

Make a conference call

Youcanmakeaconferencecallwithuptoeightpeople(includingyou).Tomakea

conferencecall,dothefollowing:

Calltherstpersonyouwanttoinvitetotheconferencecall.1.

Pressthe2. morebuon.

Pressthe3. Confrnbuon.Thisstartstheconferencecall.

Enteranewphonenumbertoinvite.4.

Pressthe5. Confrn buon.Thisaddsthepersontotheconferencecall.

Repeatsteps2through5toaddaddionalpeopletotheconferencecall.6.

Ifyouiniateaconferencecallusinglongdistanceservices,youneedtobethe 7.

Tip: Ifyouhavenot

conguredyourVoIPphone’s

mobilitysengs,youcan

transferacalltoyourcell

phonebyfollowingthe

instruconsinthesecon,

Transfer a call.

Other manuals for 7945 Series

This manual suits for next models

Table of contents

Other Cisco IP Phone manuals

Cisco

Cisco SPA 303 Series User manual

Cisco

Cisco Unified 8961 How to use

Cisco

Cisco 7945 Series User manual

Cisco

Cisco 8831 Owner's manual

Cisco

Cisco 8811 User manual

Cisco

Cisco 7985G - IP Phone NTSC Video Instruction Manual

Cisco

Cisco 6825 User manual

Cisco

Cisco 504 Instruction manual

Cisco

Cisco 8831 User manual

Cisco

Cisco 7906G - Unified IP Phone VoIP User manual

Cisco

Cisco 6900 Series How to use

Cisco

Cisco 7841 User manual

Cisco

Cisco 7841 Reference guide

Cisco

Cisco 7940G Instruction Manual

Cisco

Cisco 6941 - Unified IP Phone Slimline VoIP User manual

Cisco

Cisco SPA525G - Small Business Pro IP Phone VoIP User manual

Cisco

Cisco Cisco 525 Service manual

Cisco

Cisco MCS 7800 Series User manual

Cisco

Cisco 3905 User manual

Cisco

Cisco 3911 User manual

Cisco

Cisco 8800 Series User manual

Cisco

Cisco 7832 User manual

Cisco

Cisco 7905 User manual

Cisco

Cisco 7941G - Unified IP Phone VoIP User manual

Popular IP Phone manuals by other brands

Alcatel

Alcatel 4028 manual

Polycom

Polycom Polycom VVX 600 quick reference

Polycom

Polycom SoundPoint IP 450 datasheet

Polycom

Polycom SoundPoint IP 650 user guide

Proximus

Proximus Maestro 3016 IP quick start guide

Fanvil

Fanvil X4 user manual

Snom

Snom 320 quick start guide

Yealink

Yealink Yealink SIP-T46G Guide

Avaya

Avaya 4625SW user guide

Yealink

Yealink SIP-T52S quick start guide

Nortel

Nortel 1140E Getting started

Nexotek

Nexotek NT-P500 user manual

Avaya

Avaya Integral 5 R3.0 user guide

GE 28320EE2 - Dect 6.0 InfoLink 2 user guide

Avaya

Avaya 4600 Series Administrator's guide

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP user guide

Nortel

Nortel i2050 installation guide

Fiberme

Fiberme FAP260 Series user guide