Cisco 6800 Series User manual

USER GUIDE | CLOUD COMMUNICATIONS

Cisco 6800 Series

Multiplatform IP Phones

Quick Start Guide

Document Version 1.0

May 2018

CISCO 6800 SERIES MULTIPLATFORM IP PHONE

Masergy Cisco 6800 Series Multiplatform IP Phone

Your Phone

Cisco IP Phone 6841 shown.

1. Incoming call or voicemail

indicator

2. Line keys, SCA, and BLF

buttons

3. Softkeys

4. Navigation cluster

5. Hold, Transfer, and Conference

6. Speakerphone, Headset, and

Mute

7. Voicemail, Menu, and Directory

8. Volume

Line Key Buttons

Use the line keys to access the

assigned lines.

Buttons illuminate to indicate status:

Green, steady: Line is idle

Red, steady: Line in use

Red, slow ﬂashing: Line on hold

Red, fast ﬂashing: Incoming call

Amber, steady: Line unregistered

Amber, ﬂashing: Line registering

Place a Call

Enter a number and pick up the

handset.

Answer a Call

Press the ﬂashing red line button to

answer the non-shared line. If line is

shared must select “answer” softkey.

Put a Call on Hold

1. Press Hold .

2. To resume a call from hold,

press Hold again.

View Your Recent Calls

1. Press Menu .

2. Scroll and select Recents.

3. Select a line to view.

Transfer a Call to Another Person

1. From a call that is not on hold,

press Transfer .

2. Enter the other person’s phone

number.

3. Press Transfer again (before or

after the party answers).

Add Another Person to a Call

1. From an active call, press

Conference .

2. Enter the number you want to

join and press Dial.

3. Once the call is connected,

press Conference again.

CISCO 6800 SERIES MULTIPLATFORM IP PHONE

Place a Call with a Headset

1. Plug in a headset.

2. Enter a number using the

keypad.

3. Press Headset .

Place a Call with the

Speakerphone

1. Enter a number using the

keypad.

2. Press Speakerphone .

Mute Your Audio

1. Press Mute .

2. Press Mute again to turn mute

off.

Listen to Voice Messages

Press Messages and follow

the voice prompts. To check

messages for a speciﬁc line, press

the line button ﬁrst.

Forward All Calls

1. Select the right side softkey

with Dots to locate the Forward

and press this softkey.

2. Dial the number that you want

to forward to followed by “#”,

you will hear conﬁrmation tone.

3. When you return, select the

softkey with Dots to locate the

Clr Fwd softkey and press this

softkey to end call forwarding.

Adjust the Volume in a Call

Press Volume up or

down to adjust the handset, headset,

or speakerphone volume when the

phone is in use.

Adjust the Ringtone Volume

Press Volume up or

down to adjust the ringer volume

when the phone is not in use.

Change Ringtone

1. Press Menu .

2. Select User Preferences.

3. Select Audio Preferences.

4. Select Extension(line key).

5. Use Navigation Cluster right

arrow to go to the list of

ringtones and press Play to

hear a sample.

6. After choosing your ringtone

using the "select" softkey and

then hit the Set softkey to save

the new ringtone.

Adjust the Screen Contrast

1. Press Menu .

2. Select User Preferences.

3. Select Screen Preferences

4. Select Contrast Level using

Navigation Cluster.

5. Press the Navigation Cluster

right to decrease, left to

increase, the contrast level.

6. Press Save

For further information on other

Masergy supported telephones

please visit the Masergy IP Phones

webpage.

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