Cisco VG310 Manual

Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation

Guide

First Published: July 25, 2014

Americas Headquarters

Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95134-1706

USA

http://www.cisco.com

Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

Text Part Number: OL-31292-01

CONTENTS

Preface

Preface ix

Related Documentation ix

Obtaining Documentation x

Conventions x

Obtaining Technical Assistance xi

Submitting a Service Request xi

Definitions of Service Request Severity xii

Obtaining Additional Publications and Information xii

CHAPTER 1

Overview of the Cisco VG310 and Cisco VG320 Voice Gateways 1

Introduction to Cisco VG310 and Cisco VG320 Analog Voice Gateways 1

Front Panel View 2

Back Panel View 2

Locating the Product Serial Number 3

Interfaces and Service Capabilities of Cisco VG310 and Cisco VG320 3

Physical Description and LEDs 4

Gigabit Ethernet Ports and LED Indicators 7

Port Numbering Conventions 8

Hardware Features 8

Real-Time Clock 8

Built-In Interface Ports 8

USB Serial Console Port 9

Removable and Interchangeable Modules and Cards 9

Supported Voice Interface Cards and Voice WAN Interface Cards 10

Periodic Inspection and Cleaning 10

Software Elements 10

Configuration Connections 10

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Configuration Methods 11

CHAPTER 2

Planning Your Installation 13

Safety Recommendations 13

General Safety Practices 13

Safety Tips 14

Preventing Electrostatic Discharge Damage 14

Temperature Control and Ventilation 15

Enclosed Racks 15

Wall-Mounted 15

Bench-Mounted 15

Access to Chassis 16

Rack Requirements 16

Chassis Grounding 16

Power Source 16

Cable Types 16

Distance Limitations for Interface Cables 17

Console Port and Auxiliary Port Considerations 17

Console Port Connections 17

Auxiliary Port Connections 18

Interference Considerations 19

Mounting Tools and Equipment 19

Keeping Track–Checklist 20

Installation Checklist 20

Site Log 21

CHAPTER 3

Installing the Cisco VG310 and Cisco VG320 Voice Gateways 23

Safety Recommendations 23

Maintaining Safety with Electricity 24

General Safety Practices 25

Safety Tips 26

Preventing Electrostatic Discharge Damage 26

What You Need to Know 27

Before You Begin 27

Unpacking and Inspecting 27

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Mounting the Chassis 27

Mounting Screws 28

Mounting the Chassis on a Rack 28

Mounting the Chassis on a Wall 30

Installing the Voice Gateway on a Bench 33

Installing the Ground Connection 33

Connecting Cables 34

LAN and Power Cables 35

Connecting Power 36

Connecting the Chassis to an AC Power Source 37

Connecting a UPS to an AC-Powered Voice Gateway 38

Connecting the Chassis to a +12V DC Power Supply 38

Connecting to a Console Terminal or Modem 41

Connecting to a Serial Port with Microsoft Windows 42

Connecting an Auxiliary Port to a Modem 42

Connecting a Gigabit Ethernet Port to a Gigabit Ethernet Switch 43

Ports and Cabling 43

Cable-Connection Procedures and Precautions 44

Voice Cables 45

Connecting the Analog Voice Interface to a Distribution Panel 46

Ports, Connectors, and Pinouts 47

Remote Terminal Connections (If Applicable) 48

Connecting to a Modem 48

Connecting to a Remote PC 48

Connecting to a Remote ASCII Terminal 49

Removing and Installing a CompactFlash Memory Card 49

Removing a CompactFlash Memory Card 49

Replacing a CompactFlash Memory Card 50

CHAPTER 4

Configuring the Cisco VG310 and Cisco VG320 Voice Gateways 53

Getting Your Network Information 53

Checklist for Power Up 53

Power-On Procedure 54

Performing the Initial Configuration on the Voice Gateway 55

Using the setup Command Facility 55

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Using Cisco Configuration Professional Express 58

Using Cisco IOS CLI—Manual Configuration 58

Troubleshooting Cisco VG310 and Cisco VG320 59

CHAPTER 5

Getting Software Licenses for Cisco VG310 and Cisco VG320 Voice Gateways 61

Activating a New Software Package or Feature 61

RMA License Transfer 62

APPENDIX A

Technical Specifications 63

Physical Specifications 63

Power Specifications 64

Ports 64

Environmental Specifications 65

Acoustic 65

Transportation and Storage 65

Regulatory Compliance 66

APPENDIX B

Cable Specifications and Information 69

Console and Auxiliary Port Signals and Pinouts 69

Console Port Signals and Pinouts 70

Auxiliary Port Signals and Pinouts 71

Identifying a Rollover Cable 72

Console Port to ASCII Terminal 72

Gigabit Ethernet Connector Pinouts (RJ-45) 73

ISDN BRI Interface 74

ISDN BRI Connections 74

ISDN BRI Pinouts 75

E&M Pinouts 76

Analog Voice RJ-21 Pinouts 77

Serial Connection Signals and Pinouts 79

Connecting the WIC to the Network 79

EIA/TIA-232 Connections 79

EIA/TIA-449 Connections 80

V.35 Connections 80

X.21 Connections 81

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EIA/TIA-530 Connections 81

USB Type A-to-USB 5-Pin Mini Type B Cable 82

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Preface

This preface discusses the audience, organization, and conventions of this publication and describes how to

obtain additional documentation.

•Related Documentation, page ix

•Obtaining Documentation, page x

•Conventions, page x

•Obtaining Technical Assistance, page xi

•Obtaining Additional Publications and Information, page xii

Related Documentation

The Cisco IOS software running your Cisco Voice Gateway includes extensive features and functionality.

For information that is beyond the scope of this document, or for additional information, use the resources

listed here:

•Cisco VG310 and Cisco VG320 Voice Gateways Regulatory Compliance and Safety

Information—Provides essential safety information applicable to your Cisco VG310 or Cisco VG320

and contains multiple-language translations of the safety warnings applicable to the device.

•Cisco VG310 and Cisco VG320 Voice Gateways Software Configuration Guide—Provides detailed

configuration information about the Cisco VG310 and Cisco VG320 voice gateways.

•Release Notes—Provides up-to-date information about Cisco IOS software releases used in Cisco VG310

and Cisco VG320 voice gateways.

•Installing and Replacing Field Replaceable Units in Cisco VG310 and Cisco VG320 Voice

Gateways—This document is intended for trained and qualified service personnel. This document

describes how to install field-replaceable units (FRUs) in the Cisco VG310 and Cisco VG320 voice

gateways.

Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide

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Obtaining Documentation

Cisco documentation is available on Cisco.com. Cisco also provides several ways to obtain technical assistance

and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at:

http://www.cisco.com/cisco/web/psa/default.html?mode=prod

You can access the Cisco website at:

http://www.cisco.com/

You can access international Cisco websites at:

http://www.cisco.com/web/siteassets/locator/index.html

Ordering Documentation

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering

tool:

http://www.cisco.com/web/ordering/root/index.html

Non-registered Cisco.com users can order documentation through a local account representative by calling

Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America,

by calling 800 553-NETS (6387).

Conventions

This document use the following conventions: Cisco

Means reader take note. Notes contain helpful suggestions or references to materials that may not be

contained in this manual.

Note

Means reader be careful. In this situation, you might do something that could result in equipment damage

or loss of data.

Caution

Safety Warnings

Safety warnings appear throughout this publication in procedures that, if performed incorrectly, might harm

you. A warning symbol precedes each warning statement. The safety warnings provide safety guidelines that

you should follow when working with any equipment that connects to electrical power or telephone wiring.

Warnings are translated into several languages. For information about compliance guidelines and translated

safety warnings, refer to the Regulatory Compliance and Safety Information document for the Cisco VG310

and Cisco VG320 Voice Gateways.

Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide

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Preface

Obtaining Documentation

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