Cisco TES301 User manual

4038767 Rev A

Cisco Model TES301 IP Managed

Services Home Gateway User Guide

Please Read

Important

Please read this entire guide. If this guide provides installation or operation

instructions, give particular attention to all safety statements included in this guide.

Notices

Trademark Acknowledgments

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its

affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found

at www.cisco.com/go/trademarks.

Third party trademarks mentioned are the property of their respective owners.

The use of the word partner does not imply a partnership relationship between

Cisco and any other company. (1009R)

The Wi-Fi Protected Setup mark is a mark of the Wi-Fi Alliance. Wi-Fi Protected

Setup is a trademark of the Wi-Fi Alliance.

Disclaimer

The maximum performance for wireless is derived from IEEE Standard 802.11

specifications. Actual performance can vary, including lower wireless network

capacity, data throughput rate, range and coverage. Performance depends on many

factors, conditions and variables, including distance from the access point, volume of

network traffic, building materials and construction, operating system used, mix of

wireless products used, interference and other adverse conditions.

Publication Disclaimer

Cisco Systems, Inc. assumes no responsibility for errors or omissions that may

appear in this publication. We reserve the right to change this publication at any

time without notice. This document is not to be construed as conferring by

implication, estoppel, or otherwise any license or right under any copyright or

patent, whether or not the use of any information in this document employs an

invention claimed in any existing or later issued patent.

America.

Information in this publication is subject to change without notice. No part of this

publication may be reproduced or transmitted in any form, by photocopy,

microfilm, xerography, or any other means, or incorporated into any information

retrieval system, electronic or mechanical, for any purpose, without the express

permission of Cisco Systems, Inc.

Notice to Installers

The servicing instructions in this notice are for use by qualified service personnel only. To reduce the

risk of electric shock, do not perform any servicing other than that contained in the operating

instructions, unless you are qualified to do so.

Notice à l’attention des installateurs de réseaux câblés

Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent

exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer

aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au

fonctionnement, à moins que vous ne soyez qualifié pour ce faire.

Mitteilung für CATV-Techniker

Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes

Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine

Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind,

außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.

Aviso a los instaladores de sistemas CATV

Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de

personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice

ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a

menos que posea la cualificación necesaria para hacerlo.

20080814_Installer800_Intl

4038767 Rev A iii

Contents

Notice à l’attention des installateurs de réseaux câblés ........................................ 5

Mitteilung für CATV-Techniker ............................................................................... 5

Aviso a los instaladores de sistemas CATV............................................................ 6

IMPORTANT SAFETY INSTRUCTIONS vii

Power Source Warning ........................................................................................... vii

Ground the Product................................................................................................. vii

Protect the Product from Lightning ..................................................................... viii

Verify the Power Source from the On/Off Power Light................................... viii

Eliminate AC Mains Overloads ............................................................................ viii

Provide Ventilation and Select a Location .......................................................... viii

Protect from Exposure to Moisture and Foreign Objects.................................. viii

Service Warnings .................................................................................................... viii

Check Product Safety ................................................................................................ix

Protect the Product When Moving It ......................................................................ix

Telephone Equipment Notice ..................................................................................ix

United States FCC Compliance x

Declaration of Conformity.........................................................................................x

Canada EMI Regulation.............................................................................................x

RF Exposure Statements ............................................................................................ x

CE Compliance xii

Declaration of Conformity with Regard to the EU Directive

1999/5/EC (R&TTE Directive) ............................................................................xii

National Restrictions ...............................................................................................xiii

Antennas ...................................................................................................................xiv

About This Guide xv

Introduction...............................................................................................................xv

Purpose.......................................................................................................................xv

Audience ....................................................................................................................xv

Document Version ....................................................................................................xv

Contents

iv 4038767 Rev A

Chapter 1 Introducing the TES301 IP Managed Services Home

Gateway 1

Benefits and Features............................................................................................................... 2

Highlights .................................................................................................................... 2

Simplified Connected Home .....................................................................................2

Personal Content Sharing and Storage .................................................................... 3

Application Environment .......................................................................................... 3

High-Speed Wireless Interfaces................................................................................ 3

Phone Services............................................................................................................. 3

Management and Troubleshooting .......................................................................... 4

What's on the Top Panel?........................................................................................................ 5

What's on the Back Panel? ...................................................................................................... 7

What's on the Side Panel? ....................................................................................................... 8

What's on the Bottom Panel ................................................................................................... 9

Chapter 2 Installing the Home Gateway 11

Mounting the Home Gateway .............................................................................................12

Mounting the TES301 Horizontally........................................................................ 12

Mounting the TES301 Vertically............................................................................. 12

Connecting the Home Gateway........................................................................................... 15

Chapter 3 Configuration and Operation of the TES301 19

Logging into the Home Gateway ........................................................................................20

Dashboard............................................................................................................................... 21

Internet .................................................................................................................................... 22

VoIP Settings........................................................................................................................... 28

SIP ............................................................................................................................... 28

Service......................................................................................................................... 31

Voice ........................................................................................................................... 33

Advanced ................................................................................................................... 35

Call Log ...................................................................................................................... 38

Wi-Fi ........................................................................................................................................ 40

Connect Devices........................................................................................................ 42

Contents

4038767 Rev A v

Home Address........................................................................................................................ 44

Configure the DLNA Settings.............................................................................................. 45

Advanced Settings ................................................................................................................. 46

Chapter 4 Managing Digital Media 47

Using the Media Controller.................................................................................................. 48

Using the Media Server......................................................................................................... 51

Chapter 5 Using the LCD 55

Get Familiar with the LCD Menus and Pages ................................................................... 56

Internet .................................................................................................................................... 57

Phone ....................................................................................................................................... 58

Wi-Fi ........................................................................................................................................ 60

Turn Wi-Fi Off or On................................................................................................ 60

Initiate Wi-Fi Protection Setup................................................................................ 62

Connection .............................................................................................................................. 65

Settings .................................................................................................................................... 66

Review Your Emergency 911 Address.................................................................. 67

Perform Factory Reset.............................................................................................. 68

Select Language Settings.......................................................................................... 69

Select LCD Display Orientation.............................................................................. 70

View Network Information ..................................................................................... 70

Use Network Tools ................................................................................................... 72

Reboot......................................................................................................................... 73

View Router Information......................................................................................... 74

View System Event Log ........................................................................................... 75

Set Up Time of Day Parameters.............................................................................. 75

App Store ................................................................................................................................ 77

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