Cisco Linksys SPA3102 User manual

Model No.

Voice Gateway with Router

SPA3102

Voice User Guide

Voice Gateway with Router

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems,

reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.

How to Use this Guide

Your guide to the Voice Gateway with Router has been designed to make understanding networking with the

Voice Gateway easier than ever. Look for the following items when reading this guide:

In addition to these symbols, there are definitions for technical terms that are presented like this:

Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like

this:

Figure numbers and descriptions can also be found in the “List of Figures” section.

This exclamation point means there is a caution or warning and is

something that could damage your property or the Voice Gateway.

This question mark provides you with a reminder about something you

might need to do while using the Voice Gateway.

This checkmark means there is a note of interest and is something you

should pay special attention to while using the Voice Gateway.

word: definition.

Figure 0-1: Sample Figure Description

SPA3102-UG-60330NC JL

WARNING: This product contains chemicals, including lead, known to the State of California to cause

cancer, and birth defects or other reproductive harm. Wash hands after handling.

Voice Gateway with Router

Table of Contents

Chapter 1: Introduction 1

Welcome 1

What’s in this Guide? 2

Chapter 2: Networking Basics 5

An Introduction to Local Area Networks 5

The Use of IP Addresses 5

Chapter 3: Getting to Know the Voice Gateway 7

The Back Panel 7

The Front Panel 8

Chapter 4: Getting Started 9

Before You Begin 9

Connecting the Voice Gateway 9

Configuring the Voice Gateway 11

Chapter 5: Using the Interactive Voice Response Menu 13

Overview 13

Accessing the Interactive Voice Response Menu 13

Using the Interactive Voice Response Menu 14

Entering a Password 19

Configuring the Settings for Your Internet Phone Service 20

Chapter 6: Using the Web-based Utility 21

Overview 21

How to Access the Web-based Utility 22

The Router Tab 23

The Voice Tab 32

Voice Gateway with Router

Appendix A: Troubleshooting 49

Common Problems and Solutions 49

Frequently Asked Questions 60

Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter 65

Windows 98 or Me Instructions 65

Windows 2000 or XP Instructions 66

For the Voice Gateway’s Web-based Utility 66

Appendix C: Windows Help 67

Appendix D: Glossary 69

Appendix E: Specifications 73

Appendix F: Warranty Information 79

Appendix G: Regulatory Information 81

Appendix H: Contact Information 89

Internet Telephony Service Provider (ITSP) 89

Linksys 89

Voice Gateway with Router

List of Figures

Figure 3-1: Back Panel 7

Figure 3-2: Front Panel 8

Figure 4-1: Connect to the Telephone Wall Jack 9

Figure 4-2: Connect a Telephone 9

Figure 4-3: Connect a PC 10

Figure 4-4: Connect to the Modem 10

Figure 4-5: Connect Power 10

Figure 4-6: Login Screen 11

Figure 4-7: Router - WAN Setup Screen 11

Figure 4-8: MAC Clone Settings 11

Figure 4-9: Static IP Settings 12

Figure 4-10: PPPoE Settings 12

Figure 6-1: Login Screen 22

Figure 6-2: Router - Status Screen 23

Figure 6-3: Router - WAN Setup Screen 25

Figure 6-4: Static IP Settings 25

Figure 6-5: PPPoE Settings 25

Figure 6-6: Router - LAN Setup Screen 28

Figure 6-7: Router - Application Screen 30

Figure 6-8: Voice - Info Screen 32

Figure 6-9: Line 1 Status 33

Figure 6-10: PSTN Line Status 35

Figure 6-11: Voice - System Screen 39

Voice Gateway with Router

Figure 6-12: Voice - User 1 Screen 40

Figure 6-13: Speed Dial and Supplementary Service Settings 42

Figure 6-14: Distinctive Ring and Ring Settings 43

Figure 6-15: Voice - PSTN User Screen 45

Figure 6-16: PSTN-To-VoIP Speed Dial Settings 46

Figure 6-17: PSTN Ring Thru Line 1 Distinctive Ring Settings 47

Figure 6-18: PSTN Ring Thru Line 1 Ring Settings 48

Figure B-1: IP Configuration Screen 65

Figure B-2: MAC/Adapter Address 65

Figure B-3: MAC/Physical Address 66

Figure B-4: MAC Address Cloning 66

Voice Gateway with Router

Chapter 1: Introduction

Welcome

Chapter 1: Introduction

Welcome

Thank you for choosing the Voice Gateway with Router. This Voice Gateway will allow your computers to share a

high-speed Internet connection as well as resources, including files and printers. Plus, the Voice Gateway can

bridge traditional phone service, also known as Public Switched Telephone Network (PSTN) service, with Internet

phone service, also known as Voice over Internet Protocol (VoIP). And after you have set up your Internet phone

service, you will be able to make phone or fax calls using the Internet.

How does the Voice Gateway do all of this? By connecting your computers and peripherals, including phones or

fax machines, to the Voice Gateway and connecting the Voice Gateway to your cable or DSL modem, then the

Voice Gateway can direct and control communications for your network.

But what does all of this mean?

Networks are useful tools for sharing Internet access and computer resources. Multiple computers can share

Internet access, so you don’t need more than one high-speed Internet connection. With Internet phone service,

your Internet access can now be shared by your phones or fax machines as well. You will be able to make phone

calls using the account you set up with your Internet Telephony Service Provider (ITSP), even while you’re surfing

the Internet. Plus, you can access one printer from different computers and access data located on another

computer’s hard drive. Networks are even used for playing multiplayer video games. So, networks not only are

useful in homes and offices, but also can be fun.

PCs on a wired network create a LAN, or Local Area Network. They are connected with Ethernet cables, which is

why the network is called “wired”.

ethernet: an IEEE standard network

protocol that specifies how data is

placed on and retrieved from a common

transmission medium.

lan (local area network): the computers

and networking products that make up

the network in your home or office.

network: a series of computers or

devices connected for the purpose of data

sharing, storage, and/or transmission

between users.

Voice Gateway with Router

2Chapter 1: Introduction

What’s in this Guide?

To create your network, install and set up the Voice Gateway. To guide you through the process, use the

instructions in the Quick Installation or this User Guide to help you. These instructions should be all you need to

get the most out of the Voice Gateway.

What’s in this Guide?

This guide covers the basic steps for setting up a network with the Voice Gateway. After going through

“Chapter 3: Getting to Know the Voice Gateway,” most users will only need to use the following chapters:

• Chapter 4: Getting Started

This chapter instructs you on how to connect and set up the Voice Gateway.

• Chapter 6: Using the Web-based Utility

This chapter explains how to configure the Voice Gateway using your web browser and the Voice Gateway’s

Web-based Utility. You will configure the Voice Gateway using the settings provided by your ISP.

When you’re finished with the basic steps, then you are ready to connect to the Internet.

You also have other chapters available for reference:

• Chapter 1: Introduction

This chapter describes the Voice Gateway’s applications and this User Guide.

• Chapter 2: Networking Basics

This chapter briefly explains how a network functions.

• Chapter 5: Using the Interactive Voice Response Menu

This chapter explains how to configure the Voice Gateway’s network settings when you use its Interactive

Voice Response Menu.

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