Cisco VG310 Instruction Manual

Installing the Cisco VG310 and Cisco VG320 Voice

Gateways

This document describes how to install and connect Cisco VG310 and Cisco VG320 voice gateways to LAN,

WAN, and voice networks. The following sections are included:

•Safety Recommendations, on page 1

•General Safety Practices, on page 3

•Safety Tips, on page 4

•Preventing Electrostatic Discharge Damage, on page 4

•What You Need to Know, on page 5

•Before You Begin, on page 5

•Unpacking and Inspecting, on page 5

•Mounting the Chassis, on page 5

•Connecting Power, on page 13

•Connecting to a Console Terminal or Modem, on page 17

•Connecting a Gigabit Ethernet Port to a Gigabit Ethernet Switch, on page 19

•Ports and Cabling, on page 19

•Voice Cables, on page 20

•Ports, Connectors, and Pinouts, on page 22

•Remote Terminal Connections (If Applicable), on page 23

•Removing and Installing a CompactFlash Memory Card, on page 24

Safety Recommendations

The following information is included to alert you about safety recommendations and best practices to be

followed when working with this equipment.

Maintaining Safety with Electricity

Follow these guidelines when working on equipment powered by electricity.

Installing the Cisco VG310 and Cisco VG320 Voice Gateways

When installing the product, please use the provided or designated connection cables/power cables/AC

adaptors/batteries. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance

and Material Safety Law prohibits the use of UL-certified cables (that have the "UL" or "CSA" shown on the

cord), not regulated with the subject law by showing "PSE" on the cord, for any other electrical devices than

products designated by CISCO. Statement 371

Warning

Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement

1001

Warning

This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the

protective device is rated not greater than 120 V, 15 A or 240 V, 16 A for the Circuit Breaker. Statement 1005

Warning

Class 1 laser product. Statement 1008

Warning

There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same

or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's

instructions. Statement 1015

Warning

To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage

(TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and

WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021

Warning

This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence

of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician

if you are uncertain that suitable grounding is available. Statement 1024

Warning

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages

and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other

equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all

cards, faceplates, front covers, and rear covers are in place. Statement 1029

Warning

Do not use this product near water; for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a

wet basement, or near a swimming pool. Statement 1035

Warning

Installing the Cisco VG310 and Cisco VG320 Voice Gateways

Maintaining Safety with Electricity

Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the

network interface. Statement 1037

Warning

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk

of electric shock from lightning. Statement 1038

Warning

To report a gas leak, do not use a telephone in the vicinity of the leak. Statement 1039

Warning

Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network

voltages. Statement 1041

Warning

This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do not touch

the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11 port, or the

associated circuit-board when the ringer is active. The ringer is activated by an incoming call. Statement 1042

Warning

For diverging beams, viewing the laser output with certain optical instruments within a distance of 100 mm

may harm your eyes. For collimated beams, viewing the laser output with certain optical instruments designed

for use at a distance may harm your eyes. Statement 1054

Warning

Installation of the equipment must comply with local and national electrical codes. Statement 1074

Warning

General Safety Practices

Follow these guidelines to ensure personal safety and protect the equipment:

• Keep the area around the chassis clear of obstacles and free from dust during and after installation.

• If you remove a chassis during installation and maintenance, place the chassis cover in a safe place.

• Keep tools away from walk areas to prevent hazards such as slips, trips, and falls.

• Do not wear loose clothing that may get caught in the chassis.

• Wear safety glasses if you are working under conditions that might be hazardous to the eyes.

Installing the Cisco VG310 and Cisco VG320 Voice Gateways

General Safety Practices

This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly

connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must

be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both.

Statement 1043

Warning

Safety Tips

Use these tips as safety guidelines when installing and working around this equipment:

• Locate the emergency power off switch for the room in which you are working in order to be able to

quickly turn off power, if an electrical accident occurs.

• Disconnect all power before installing or removing a chassis.

• Do not work alone if potentially hazardous conditions exist.

• Never assume that power is disconnected from a circuit. Always check.

• Look carefully for possible hazards in your work area, such as moist floors, ungrounded power extension

cables, and missing safety grounds.

• If an electrical accident occurs, proceed as follows:

• Use caution; do not become a victim yourself.

• Turn off power to the system.

• If possible, send another person to get medical aid. Otherwise, assess the condition of the victim

and then call for help.

• Determine if the person needs rescue breathing or external cardiac compressions, and then take

appropriate action.

Preventing Electrostatic Discharge Damage

Always follow ESD-prevention procedures when removing and replacing components. These procedures

include:

• Ensure that the chassis is electrically connected to earth ground.

• Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact.

• Connect a clip to the ESD-strap connection jack (to the left of the power switch on the rear of the chassis)

or to an unpainted chassis frame surface.

For safety, periodically check the resistance value of the antistatic strap, which should be between 1 МΩ and

10 МΩ.

Caution

Installing the Cisco VG310 and Cisco VG320 Voice Gateways

Safety Tips

What You Need to Know

Slot and Port Numbers

Cisco VG310 and Cisco VG320 have built in ports and slots to accommodate modules and interface cards

that include the Enhanced High-Speed WAN Interface Card (EHWIC) and the Packet Voice and Data Module

(PVDM3). For information on slot and port numbering, see Interfaces and Service Capabilities.

Before You Begin

Read the Safety Recommendations before installing and connecting Cisco VG310 or Cisco VG320.

Unpacking and Inspecting

Do not unpack the voice gateway until you are ready to install it. If the installation site is not ready, keep the

chassis in its shipping container to prevent accidental damage.

The voice gateway, cables, printed publications, and any optional equipment you ordered might be shipped

in more than one container. When you unpack each shipping container, check the packing list to ensure that

you have received all the following items:

• The Cisco VG310 or Cisco VG320 Analog Voice Gateway

• Power cord, 6 foot (1.8 m)

• RJ-45-to-DB-25 adapter cable (labeled Console)

• RJ-45-to-DB-9 adapter cable (labeled Auxiliary)

• Rack-mounting brackets for 19-inch rack (one pair) with screws for attaching to chassis

• Chassis guard for wall-mounting applications

• Grounding lug and fasteners

Inspect all items for shipping damage. If anything appears damaged, or if you encounter problems when

installing or configuring your system, contact Cisco customer service representative. (See Obtaining Technical

Assistance.)

Mounting the Chassis

There are three methods of installing the chassis:

•Mounting the Chassis on a Rack, on page 6

•Mounting the Chassis on a Wall, on page 8

•Installing the Voice Gateway on a Bench, on page 10

Installing the Cisco VG310 and Cisco VG320 Voice Gateways

What You Need to Know

Mounting Screws

Two types of mounting screws are provided in separate packages to attach the mounting brackets to the chassis.

Take care to use the correct screw type and washers for the required mounting option (rack mounting or wall

mounting). The following table shows the differences between rack-mounting and wall-mounting screws.

Table 1: Difference Between Rack-Mounting and Wall-Mounting Screws

Wall-Mounting ScrewsRack-Mounting Screws

Four 6–32 slotted hexagonal head screws (two per

bracket) and four plastic washers

Eight countersunk Phillips head screws (four per

bracket)

Washers are requiredWashers are not required

Mounting the Chassis on a Rack

To mount the chassis on a rack:

Before you begin

Your chassis ships with a pair of brackets and mounting screws for use with a 19-inch rack. For information

about the mounting screws that you must use, see Mounting Screws, on page 6.

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to

ensure that the system remains stable. The following guidelines are provided to ensure your safety:

• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the

unit in the rack. Statement 1006

• The unit should be mounted at the bottom of the rack if it is the only unit in the rack.

•When mounting the unit in a partially filled rack, load the rack from the bottom to the top with the heaviest

component at the bottom of the rack.

Warning

This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence

of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician

if you are uncertain that suitable grounding is available. Statement 1024

Warning

Take care when connecting units to the supply circuit so that wiring is not overloaded. Statement 1018

Warning

To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended

ambient temperature of: 40 °C (104 °F). Statement 1047

Warning

Installing the Cisco VG310 and Cisco VG320 Voice Gateways

Mounting Screws

If installed on enclosed racks, the racks must have adequate ventilation. An enclosed rack should never be

overcrowded and should have louvers and a fan.

Caution

If the Cisco VG310 or Cisco VG320 is installed in an enclosed rack with a ventilation fan at the top, make

sure that heated air drawn upward from other equipment does not pass through the Cisco VG310 or Cisco

VG320 chassis.

If the chassis is installed using slide rails, check for blocked ventilation ports when it is in position in the rack

or cabinet. Make sure that the ventilation ports of the chassis are not blocked.

Baffles can help isolate exhaust air from intake air. Baffles also help draw cooling air through the cabinet.

The best location for the baffles depends on the airflow patterns in the rack. You can test the airflow by

experimenting with different equipment arrangements.

Tip

Machine screws for securing the chassis in a rack are not included in the package. You must arrange for

machine screws of the appropriate size required by your rack.

Note

Procedure

Step 1 Attach the long leg of the mounting brackets to the chassis.

Figure 1: Attaching the Brackets to a Chassis (For 19-Inch Rack)

Figure 2: Attaching the Brackets to a Chassis (For Telco 19-Inch Rack)

Step 2 Position the chassis on the rack to align the holes on the short leg of the bracket with the appropriate holes

on the 19-inch rack.

Step 3 Using the machine screws (not supplied), attach the bracket to the rack to secure the chassis in the rack. (See

the following figure.)

Installing the Cisco VG310 and Cisco VG320 Voice Gateways

Mounting the Chassis on a Rack

Figure 3: Attaching the Chassis to the 19-Inch Rack

Mounting the Chassis on a Wall

Before you begin

This unit is intended to be mounted on a wall. Read the wall-mounting instructions carefully before beginning

installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous

situation to people and damage to the system. Statement 248

Warning

Ensure that the chassis is oriented with the back panel connectors aligned sideways and not facing vertically

upward or downward.

Caution

Two types of mounting screws are provided in separate packages to attach the mounting brackets to the chassis.

Take care to use the correct screw type and washers for the required mounting option (rack mounting or wall

mounting). For more information, see Mounting Screws, on page 6.

Caution

You must arrange for the fasteners required to install the chassis on a wall. These fasteners are not included

in the package. We recommend that you select the fasteners that are appropriate for the material the wall is

made of.

Note

To mount the chassis on a wall:

Procedure

Step 1 Attach the short leg of one bracket to the chassis, using two 6-32 × 1/4 slotted hex screws (provided). Use a

plastic washer (provided) with each screw, with the narrow end of the washer fitting into the bracket slot, and

facing the chassis.

Installing the Cisco VG310 and Cisco VG320 Voice Gateways

Mounting the Chassis on a Wall

Figure 4: Attaching the Brackets for Wall Mounting

Step 2 Attach the second bracket to the opposite side of the chassis.

Step 3 Orient the chassis to ensure that the back panel with connectors faces sideways.

Vertical orientation of the chassis with the back panel connectors facing up or down is not

recommended.

Note

Step 4 Secure the long legs of the brackets to the wall with fasteners that are appropriate for the material that wall

is made of:

a) To hold the unit in place for easy installation, install a starter screw in the wall, and hook the bracket

keyhole over the screw.

b) Secure both brackets to the wall using the fasteners (not supplied).

To attach the brackets to a wall stud, each bracket requires two #10 wood screws (round-head or

pan-head) with #10 washers, or two #10 washer-head screws. The screws must be long enough to

penetrate at least 3/4 inch (20 mm) into the supporting wood or metal wall stud.

Note

For hollow-wall mounting, each bracket requires two wall anchors with washers. Wall anchors and

washers must be #10.

Note

Figure 5: Mounting the Chassis on a Wall

Wall stud3Wall1

Installing the Cisco VG310 and Cisco VG320 Voice Gateways

Mounting the Chassis on a Wall

Keyhole for starter screw4Bracket2

Installing the Voice Gateway on a Bench

Do not plug this unit into an AC outlet that does not have a UL-certified receptacle that is properly tied to the

building ground.

Caution

If the unit is placed on a bench top, do not stack other equipment or paper on the chassis. Provide plenty of

space for air circulation (front to back). Inadequate ventilation can result in overheating and damage.

Caution

Ensure that a suitable AC power outlet is available.

Note

1. Place the four rubber feet (from the accessory kit) in the four indentations on the underside of the chassis.

This facilitates proper airflow through and around the chassis.

2. Place the unit on a smooth, flat surface.

Installing the Ground Connection

To ground the Cisco VG310 or Cisco VG320 chassis, follow this procedure:

Before you begin

This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence

of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician

if you are uncertain that suitable grounding is available. Statement 1024

Warning

Use copper conductors only. Statement 1025

Warning

You must connect the chassis to a reliable earth ground; the ground wire must be installed in accordance with

local electrical safety standards.

•For NEC-compliant grounding, use size AWG 14 (2 mm2) or larger wire and an appropriate user-supplied

ring terminal.

• For EN/IEC 60950-compliant grounding, use size AWG 18 (1 mm2) or larger wire and an appropriate

user-supplied ring terminal.

Installing the Cisco VG310 and Cisco VG320 Voice Gateways

Installing the Voice Gateway on a Bench

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