Canon PIXMA MP170 User manual

PIXMA MP170

PIXMA MP450

SERVICE

MANUAL

Canon

shall be retained for reference purposes byAuthorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

PIXMA MP170

PIXMA MP450

SERVICE MANUAL

Revision 0

QY8-13AH-000

Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the information

necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual

covers information applicable in all regions where the product is sold. For this reason, it may contain information that is

not applicable to your region.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the

product. When changes are made to the contents of the manual, Canon will release technical information when

necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product

is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

language without the written permission of Canon Inc., except in the case of internal business use.

CANON INC.

Inkjet Device Quality Assurance Div. 2

451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA MP170 /

MP450:

Part 1: Maintenance

Information on maintenance and troubleshooting of the PIXMA MP170 / MP450

Part 2: Technical Reference

ew technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA MP170 / MP450

Part 3: Appendix

Block diagrams and pin layouts of the PIXMA MP170 / MP450

Reference:

This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in

the separate Parts Catalog.

II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by

Service Engineer

1-2. Customer Maintenance

1-3. Product Life

1-4. Special Tools

1-5. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATIONS

2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Warnings

2-4. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

3-2. Special Notes on Repair Servicing

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

(2) Main chassis and carriage rail adjustment

(3) Document pressure sheet adjustment

(4) Grease application

(5) Waste ink counter setting

(6) User mode

(7) Service mode

Service test print

EEPROM initialization

Waste ink counter reset

Destination settings

Button and LCD test

3-4. Verification Items

(1) Service test print

(2) EEPROM information print

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES

2. CLEANING MODE AND AMOUNT OF INK PURGED

3. PRINT MODE

3-1. Resolution in Printing via Computer (Print on One or Both Sides of Paper, BK Cartridge,

Monochrome Mode)

3-2. Resolution in Printing via Computer (Print on One or Both Sides of Paper, BK and CL Cartridges,

Monochrome Mode)

3-3. Resolution in Printing via Computer (Print on One or Both Sides of Paper, BK and CL Cartridges,

Color Mode)

3-4. Resolution in Printing via Computer (Print on One or Both Sides of Paper, CL Cartridge, Color or

Monochrome Mode)

3-5. Resolution in Borderless Printing (Print on One or Both Sides of Paper, BK and CL Cartridges or

CL Cartridge Only, Color or Monochrome Mode)

3-6. Resolution in Direct Printing

3-7. Resolution in Copying (Copy on One or Both Sides of Paper, Color or Monochrome Mode)

4. FAQ (Problems Specific to the MP170 / MP450 and Corrective Actions)

Part 3: APPENDIX

1. BLOCK DIAGRAM

2. CONNECTOR LOCATION AND PIN LAYOUT

2-1. Main Board

2-2. MP450 Operation Panel Board L

2-3. MP450 Operation Panel Board R

2-4. MP170 Operation Panel Board

2-5. Card Slot Board (Card Slot Unit)

2-6. Carriage Board (Print Head Connector)

3. SPECIFICATIONS

Part 1

MAINTENANCE

󲩷

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and

Replacement Consumables by Service Engineer

(1) Adjustment

*1: Red screws of paper feed motor

The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.

Adjustment Timing Purpose Tool Approx.

time

EEPROM

initialization

(EEPROM

settings)

At logic board ass'y replacement To initialize settings other than

the following:

- USB serial number

- Destination setting

- Waste ink counter

None. 1 min.

Destination

settings

(EEPROM

settings)

At logic board ass'y replacement To set the destination. None. 1 min.

LCD language

settings At logic board ass'y replacement To set the language to be

displayed on the LCD. None. 1 min.

Waste ink

counter

resetting

(EEPROM

settings)

- At bottom case unit

replacement

MP170: QM2-2800-000

MP450: QM2-2814-000

- At ink absorber replacement

MP170: QY5-0149, QC1-

6014

MP450: QY5-0151, QC1-

6014

To reset the waste ink counter. None. 1 min.

Document

pressure sheet

position

adjustment

- At document cover unit

replacement

- At scanning unit replacement

To adjust the pressure sheet to fit

in place to the four corners of the

platen glass when the cover is

closed

None. 1 min.

Print head

alignment - At print head replacement

- At logic board ass'y

replacement

- At carriage unit replacement

To ensure accurate dot placement. - Machine buttons

- Computer

(settings via the

MP driver)

2 min.

Paper feed

motor position

adjustment*1

At paper feed motor unit

replacement To adjust the belt tension.

(Position the paper feed motor so

that the belt is stretched tight.)

None. 2 min.

Grease

application - At carriage unit replacement

- At bottom case unit

replacement

- At platen replacement

- At eject roller replacement

- At cap blade unit replacement

- To maintain sliding properties

of the carriage, cap blade unit,

and eject rollers.

- FLOIL KG-

107A (QY9-

0057)

- MOLYKOTE

PG641 (CK-

0562)

1 min.

1-1

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this machine that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1-2. Customer Maintenance

1-3. Product Life

(1) Machine

Specified print volume (I) or the years of use (II), whichever comes first.

(I) Print volume

(II) Years of use

5 years of use

Adjustment Timing Purpose Tool Approx.

time

Print head

alignment When print quality is not

satisfying. To ensure accurate dot

placement. - Machine buttons

(automatic

alignment by

scanning the head

alignment sheet)

- Computer (manual

alignment via the

MP driver)

3 min.

Print head

cleaning When print quality is not

satisfying. To improve nozzle conditions. - Machine button

- Computer (settings

via the MP driver)

1 min.

Print head deep

cleaning When print quality is not

satisfying, and not improved by

print head cleaning.

To improve nozzle conditions. - Machine button

- Computer (settings

via the MP driver)

2 min.

Ink cartridge

replacement When an ink cartridge becomes

empty. (No ink error) ----- ----- 2 min.

Paper feed roller

cleaning When paper does not feed

properly. To clean the paper feed

rollers. Machine button 2 min.

Bottom plate

cleaning When the back side of the paper

is smeared To clean the platen ribs. - Machine button

- Computer (settings

via the MP driver)

1 min.

MP170 / MP450

8,000 pages

Black 1,500 character pattern 4,000 pages

Color A4, 7.5% duty per color pattern 3,200 pages

A4, 30 % duty per color pattern 160 pages

4 x 6, 30 % duty per color pattern 400 pages

Postcard, 30 % duty per color pattern 240 pages

1-2

(2) Ink cartridge (ink tank with nozzles) (target value)

Standard High capacity

BK CL BK CL

PG-40 CL-41 PG-50 CL-

1,500 character pattern

plain paper, standard mode (BK) 490 pages -750 pages -

ISO JIS-SCID No. 5

plain paper, standard mode (BK) 760 pages -1,170 pages -

ISO JIS-SCID No. 5

plain paper, standard mode (CL) -190 pages -320

pages

Digital camera 24 images

PP-101 4x6 -100 pages -180

pages

1-4. Special Tools

1-5. Serial Number Location

On the chassis (visible when the scanning unit is open).

Name Tool No. Application Remarks

MOLYKOTE

PG-641 QY9-0035-000 To be applied to the chassis. In common with

other models.

FLOIL

KG-107A QY9-0057-000 To be applied to the sliding portion of

the carriage, and the platen link. In common with

other models.

To the table of contents To the top

1-3

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