Canon PC-D320 User manual

REVISION 0

HY8-10AX-000

JAN. 2003

PC-D320 H12-2553 230V EC/UK/GER/FRN/

SWI/AST/SAF

PC-D340 H12-2563 230V EC/UK/GER/FRN/

SWI/AST/SAF

FAX-L400 H12-2573 230V EC/UK

FAX-L400 H12-2575 230V GER

FAX-L400 H12-2577 230V FRN

HANDSET APPARATUS

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance,

and repair of products. This manual covers all localities where the products are sold. For this reason, there may be

information in this manual that does not apply to your locality.

Corrections

This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.

When changes occur in applicable products or in the content of this manual, Canon will release technical information

as the need arises. In the event of major changes in the contents of this manual, Canon will issue a new editions of

this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks

The product names and company names described in this manual are the registered trademarks of the individual

companies.

reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.

CANON INC.

Consumer Imaging Products Quality Assurance Dept. 1

5-1 Hakusan 7-Chome,Toride-city, Ibaraki 302-8501,Japan

DTP System

The data contained on this manual were created using Windows 2000®computers.

Document creation and page layout were performed using Adobe®PageMaker®6.5.

Logos and illustrations were created using Adobe®Illustrator®9.0.

I. MEANING OF MARKS

The marks used in this manual have the following meanings.

Mark Meaning

States a precaution to be taken to prevent danger to personnel, damage to

the product, or damage to electronic components by discharge of static

electricity. for example.

States a precaution to be taken to prevent damage to electronic components

by electrostatic discharge.

If the following mark is used, following the directions given.

Informs you of fire-related cautions.

Informs you that the plug must be removed from the power outlet before

starting an operation.

Gives useful information to understand descriptions.

Indicates sections to be read to obtain more detailed information.

NOTE

REFERENC

II. ABOUT THIS MANUAL

This manual is divided into five parts, and contains information required for servicing the

product.

Each of the above parts is further divided into the following four chapters:

Chapter 1: General Description

This part explains product specifications and the how to service the unit safely. It is very

important, so please read it.

Chapter 2: Technical Reference

This part explains the technical theory the product.

Chapter 3: Assembly and Disassembly

This part explains the assembly and disassembly of the product.

Chapter 4: Maintenance and Service

This part explains how to maintain the products for adjustment and troubleshooting and

service operations and service switches.

Chapter 5: Appendix

This part explains the informations of the optional products and user data flow.

• For more details of user operations and user reports, see the separate volume

Basic Guide

and

Printer Guide

• Detailed description of each SSSW/parameter is not given in this manual

except the new SSSWs/parameters added to this model.

See

G3 Facsimile Service Data Handbook (supplied separately)

for

details them.

REFERENC

III

III. REVISION HISTORY

REVISION CONTENT

0 Original

IV. TABLE OF CONTENTS

Page

Chapter 1: General Description

1- 1 1. FEATURES

1 - 1 1.1 Overview

1 - 1 1.2 Option overview

1 - 2 2. SPECIFICATIONS

1 - 2 2.1 General Specifications

1 - 3 2.2 Communication Specifications

1 - 5 2.3 Scanner Specifications

1 - 7 2.4 Printer Specifications

1 -10 2.5 Copy Specifications

1 -10 2.6 Functions

1 -13 2.7 Interface Specifications

1 -16 3. OVERVIEW

1 -16 3.1 External View

1 -19 3.2 Operation Panel

1 -24 3.3 Consumables

1 -24 3.3.1 Toner Cartridge

1 -26 3.3.2 Print media

Chapter 2:Technical Reference

2 - 1 1. COMPONENT LAYOUT

2 - 1 1.1 Parts Layout

2 - 2 1.2 Printed Circuit Boards Layout

2 - 4 1.3 Sensors Layout

2 - 6 2. SCANNER SECTION

2 - 7 2.1 Names and Functions of Parts

2 -10 3. PAPER SUPPLY SECTION

2 -11 3.1 Recording Paper Pick-up Function

2 -11 3.1.1 Paper size error

2 -12 3.2 Recording Paper Jam Detection Configuration

2 -12 3.2.1 Pick-up delay jam

2 -12 3.2.2 Pick-up stationary jam

2 -12 3.2.3 Delivery delay jam

2 -12 3.2.4 Wrapping jam

2 -12 3.2.5 Delivery stationary jam

2 -12 3.2.6 Residual paper jam

2 -14 4. PRINTER SECTION

2 -15 4.1 Laser/Scanner Section

2 -16 4.2 Toner Cartridge

2 -16 4.3 Toner Transfer Section

2 -17 4.4 Fixing Section

2 -17 4.4.1 Fixing unit Malfunction

2 -18 5. NEW FUNCTION

Chapter 3: Assembly and Disassembly

3 - 1 1. ATTENTION TO BE PAID DURING ASSEMBLY/ DISASSEMBLY

3 - 1 1.1 Safety Cautions

3 - 2 1.2 General Cautions

3 - 3 1.3 Product-Inherent Cautions

3 - 4 1.4 All Clear (Action in the Event of Abnormality)

3 - 5 2. DISASSEMBLY/ASSEMBLY

3 - 5 2.1 Disassembly Procedure

3 - 5 2.1.1 Document feed section

3 -11 2.1.2 Recording section

3 -17 2.1.3 Fixing section

Chapter 4: Maintenance and Service

4 - 1 1. MAINTENANCE LIST

4 - 1 1.1 Consumables

4 - 1 1.2 Cleaning

4 - 2 1.3 Periodic Inspection

4 - 2 1.4 Periodic Replacement Parts

4 - 2 1.5 Adjustment Items

4 - 2 1.6 General Tools

4 - 2 1.7 Special Tools

4 - 3 2. HOW TO CLEAN PARTS

4 - 3 2.1 Main Unit Outer Covers

4 - 3 2.2 Platen Glass

4 - 3 2.3 Platen Glass Cover

4 - 3 2.4 Document Pick-up Roller for PC-D340/FAX-L400 only

4 - 3 2.5 Document Separation Roller for PC-D340/FAX-L400 only

4 - 3 2.6 Document Separation Guide for PC-D340/FAX-L400 only

4 - 3 2.7 Document Feed Roller for PC-D340/FAX-L400 only

4 - 3 2.8 Document Eject Roller for PC-D340/FAX-L400 only

4 - 3 2.9 White Sheet for PC-D340/FAX-L400 only

4 - 5 2.10 Transfer Guide

4 - 5 2.11 Paper Pick-up Roller

4 - 5 2.12 Separation Guide

4 - 5 2.13 Transfer Charging Roller

4 - 5 2.14 Static Charge Eliminator

4 - 5 2.15 Paper Feed Belt

4 - 5 2.16 Fixing Entrance Guide

4 - 5 2.17 Fixing Film

4 - 5 2.18 Fixing Pressure Roller

4 - 7 3. ADJUSTMENT

4 - 7 3.1 Checking the Nip Width of the Pressure Roller

4 - 8 3.2 Gain Auto Adjustment

4 - 9 4. TROUBLESHOOTING

4 - 9 4.1 Troubleshooting Index

4 -11 4.2 Errors Shown on the Display

4 -11 4.2.1 User error message

4 -15 4.2.2 Error codes

4 -26 4.3 Errors not Shown on the Display

4 -26 4.3.1 General errors

4 -27 4.3.2 Printing problems

4 -34 4.3.3 Scanning problems

4 -36 4.3.4 Test mode function problems

4 -42 5. SERVICE SWITCHES

4 -42 5.1 Hardware Switches

4 -42 5.2 Service Data Setting

4 -44 5.3 Service Data Registration/Setting Method

4 -45 5.4 Service Data Flowchart

4 -52 5.5 Explanation of SSSW (Service Soft Switch Settings)

4 -53 5.6 New SSSWs/Parameters Added to this Model

4 -69 6. TEST FUNCTIONS

4 -69 6.1 Test Mode Overview

4 -70 6.2 Test Mode Flowchart

4 -71 6.3 D-RAM Tests

4 -71 6.4 CCD Tests

4 -72 6.5 Print Tests

4 -73 6.6 Modem and NCU Tests

4 -77 6.7 Faculty Tests

4 -81 7. SERVICE REPORT

4 -81 7.1 Report Output Function

4 -81 7.1.1 User report output functions

4 -83 7.1.2 Service report output functions

4 -116 8. WIRING DIAGRAM

4 -116 8.1 Wiring Diagram

Chapter 5: Appendix

5 - 1 1. INSTALLATION

5 - 1 1.1 Setting up

5 - 1 1.2 Checking Operation

5 - 2 2. USER DATA FLOW

5 - 2 2.1 User Data Flow (by Operation Panel)

5 -10 3. OPTION

5 -10 3.1 Handset Kit (FAX-L400 only)

5 -10 3.1.1 Service operations

Chapter 1

General

Description

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