Canon IP6220D - PIXMA Color Inkjet Printer User manual

PIXMA iP6220D

SERVICE MANUAL

Revision 0

QY8-13AD-000

Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the information

necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual

covers information applicable in all regions where the product is sold. For this reason, it may contain information that is

not applicable to your region.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the

product. When changes are made to the contents of the manual, Canon will release technical information when

necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product

is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

language without the written permission of Canon Inc., except in the case of internal business use.

CANON INC.

Inkjet Device Quality Assurance Div. 1

451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA iP6220D:

Part 1: Maintenance

Information on maintenance and troubleshooting of the PIXMA iP6220D

Part 2: Technical Reference

ew technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA iP6220D

Part 3: Appendix

Block diagrams and pin layouts of the PIXMA iP6220D

Reference:

This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in

the separate Parts Catalog.

II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by

Service Engineer

1-2. Customer Maintenance

1-3. Product Life

1-4. Special Tools

1-5. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATIONS

2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Warnings

2-4. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

3-2. Special Notes on Repair Servicing

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

(2) Main chassis and carriage rail adjustment

(3) Grease application

(4) Waste ink counter setting

(5) User mode

(6) Service mode

3-4. Verification Items

(1) Service test print

(2) EEPROM information print

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES

2. CLEANING MODE AND AMOUNT OF INK PURGED

3. PRINT MODE

3-1. Resolution in Printing via Computer (Print on One or Both Sides of Paper, Photo and CL

Cartridges, Color Mode)

3-2. Resolution in Printing via Computer (Print on One or Both Sides of Paper, CL Cartridge, Color or

Monochrome Mode)

3-3. Resolution in Borderless Printing (Print on One or Both Sides of Paper, Photo and CL Cartridges,

Color Mode)

3-4. Resolution in Borderless Printing (Print on One or Both Sides of Paper, CL Cartridges, Color or

Monochrome Mode)

3-5. Resolution in Direct Printing

4. FAQ (Problems Specific to the iP6220D and Corrective Actions)

Part 3: APPENDIX

1. BLOCK DIAGRAM

2. CONNECTOR LOCATION AND PIN LAYOUT

2-1. Main Board

2-2. Operation Panel Board L

2-3. Operation Panel Board R

2-4. Card Slot Board (Card Slot Unit)

2-5. Carriage Board (Print Head Connector)

3. SPECIFICATIONS

Part 1

MAINTENANCE

󲩷

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and

Replacement Consumables by Service Engineer

(1) Adjustment

*1: Red screws of paper feed motor

The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this machine that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

Adjustment Timing Purpose Tool Approx.

time

EEPROM

initialization

(EEPROM

settings)

At logic board ass'y replacement To initialize settings other than

the following:

- USB serial number

- Destination setting

- Waste ink counter

None. 1 min.

Destination

settings

(EEPROM

settings)

At logic board ass'y replacement To set the destination. None. 1 min.

LCD language

settings At logic board ass'y replacement To set the language to be

displayed on the LCD. None. 1 min.

Waste ink

counter

resetting

(EEPROM

settings)

- At bottom case unit

replacement

- At ink absorber replacement

To reset the waste ink counter. None. 1 min.

Print head

alignment - At printer setup

- At print head replacement

- At logic board ass'y

replacement

- At carriage unit replacement

To ensure accurate dot

placement. - Machine buttons

(Auto/Manual)

- Computer

(settings via the

printer driver)

(Auto/Manual)

Auto:4

min.

Manual:3

min.

Paper feed

motor position

adjustment*1

At paper feed motor unit

replacement To adjust the belt tension.

(Position the paper feed motor so

that the belt is stretched tight.)

None. 2 min.

Grease

application - At carriage unit replacement

- At bottom case unit

replacement

- At platen replacement

- At eject roller replacement

- At cap blade unit replacement

- To maintain sliding properties

of the carriage, cap blade unit,

and eject rollers.

- FLOIL KG-

107A (QY9-

0057)

- MOLYKOTE

PG641 (CK-

0562)

1 min.

1-1

1-2. Customer Maintenance

1-3. Product Life

(1) Machine

Specified print volume (I) or the years of use (II), whichever comes first.

(I) Print volume

(II) Years of use

5 years of use

(2) Ink cartridge (ink tank with nozzles) (target value)

CL-52: 450 pages (1,500 character pattern / plain paper / standard mode)

710 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

CL-51: 330 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

CL-52: 110 pages (24 photos taken by a digital camera / borderless printing / SP-

101 4x6 / standard mode)

CL-51: 180 pages (24 photos taken by a digital camera / borderless printing / SP-

101 4x6 / standard mode)

Adjustment Timing Purpose Tool Approx.

time

Print head

alignment When print quality is not

satisfying.

When printer is set up.

To ensure accurate dot

placement. - Machine buttons

(Auto/Manual)

- Computer (settings

via the printer

driver)

(Auto/Manual)

Auto:4

min.

Manual:3

min.

Print head

cleaning When print quality is not

satisfying. To improve nozzle conditions. - Machine button

- Computer (settings

via the MP driver)

1 min.

Print head deep

cleaning When print quality is not

satisfying, and not improved by

print head cleaning.

To improve nozzle conditions. - Machine button

- Computer (settings

via the MP driver)

2 min.

Ink cartridge

replacement When an ink cartridge becomes

empty. (No ink error) ----- ----- 2 min.

Paper feed roller

cleaning When paper does not feed

properly. To clean the paper feed

rollers. Machine button 2 min.

Bottom plate

cleaning When the back side of the paper

is smeared To clean the platen ribs. - Machine button

- Computer (settings

via the MP driver)

1 min.

6,600 pages

Black 1,500 character pattern 1,300 pages

Color A4, 7.5% duty per color pattern 1,000 pages

A4, 30 % duty per color pattern 1,000 pages

4 x 6, 30 % duty per color pattern 3,000pages

Postcard, 30 % duty per color pattern 300 pages

1-2

1-4. Special Tools

1-5. Serial Number Location

On the chassis (visible when the front cover is open).

Name Tool No. Application Remarks

MOLYKOTE

PG-641 QY9-0035-000 To be applied to the chassis. In common with

other models.

FLOIL

KG-107A QY9-0057-000 To be applied to the sliding portion of

the carriage, and the platen link. In common with

other models.

To the table of contents To the top

1-3

2. LIST OF ERROR DISPLAY / INDICATIONS

Errors and warnings are displayed by the following ways:

1) Operator call errors are indicated by the Alarm LED lit. (In the service mode, the Alarm LED blinks to indicate

errors.)

Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink.

2) Errors and warnings are displayed on the LCD on the operation panel.

3) Warnings are displayed on the MP driver Status Monitor.

2-1. Operator Call Errors (by Alarm LED Lit in Orange)

LCD Message

Alarm LED

blinking in

orange (in the

service mode

only)

Error [Error code] Solution Remarks

There is no paper.

Load paper and press

[OK].

2 times No paper. (ASF)

[1000] Set the paper in the ASF,

and press the OK button.

The paper is jammed.

Clear the paper and

press [OK].

3 times Paper jam. [1300] Remove the jammed

paper, and press the OK

button.

Ink has run out.

Replace the ink

cartridge and close

the cover.

U041

-No ink. [1600] Replace the empty ink

cartridge(s), or press the

OK button.

Pressing the OK button will

exit the error without ink

cartridge replacement,

however, ink may run out

during printing.

The following ink

cartridge cannot be

recognized.

U051 / U059

5 times Ink cartridge not

installed. [1401]

Ink cartridge not for

this model installed.

[1485]

Confirm that the ink

cartridges are for this

model, install them

properly, then close the

front cover.

The following ink

cartridge cannot be

recognized.

U052

15 times Ink cartridge not

installed. [1682] Re-install the applicable

ink cartridge(s) properly,

and close the front cover.

Or, with the ink

cartridges installed, turn

the machine off and on

again.

The following ink

cartridge cannot be

recognized.

U140

-Ink cartridge not for

this model installed.

[1684]

Confirm that the ink

cartridges are for this

model, install them

properly, then close the

front cover.

Some ink cartridge

are not installed in

place.

U075

7 times Multiple ink cartridges

of the same color

installed. [1687]

Replace the wrong ink

cartridge with the correct

one.

Some ink cartridge

are not installed in

place.

U076

7 times Ink cartridge in a

wrong position. [1686] Install the ink cartridge

in the correct position.

The following ink

cartridge cannot be

recognized.

U053

4 times Improper installation

of an ink cartridge.

[1687]

Re-install the applicable

ink cartridge(s) properly,

and close the front cover.

The waste ink -Warning: The waste Pressing the OK button The service call error,

1-4

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