Brother HS-5000 - Color Solid Ink Printer User manual

English: CS-5xxx User’s Guide, Preliminary (TOC)

Please read this manual thoroughly before using the printer.

Brother Color Printer

HS-5000/5300

User’s Guide

Keep this manual in a convenient place for quick and easy reference at all times.

USER’S GUIDE

English: CS-5zxx User’s Guide, Preliminary (TOC)

SHIPMENT OF THE PRINTER

If for any reason you must ship your Printer, carefully package the Printer to avoid

any damage during transit. It is recommended that you save and use the original

packaging. The Printer should also be adequately insured with the carrier.

Warning

When shipping the printer, re-pack it after waiting 30 minutes with the power off

which will allow the printer to cool down and the ink to solidify.Moving the printer

with ink melted will cause severe damage to the Printer and will VOID THE

WARRANTY.

REPACKING THE PRINTER

1Turn the printer Off. Wait 30 minutes until the printer cools down.

2 Re-pack the printer.

See “REPACKING THE PRINTER” in Chapter 6.

Maintenance CassetteManuals

Wires Printer

Ink Holders

Inside the printer, please

retain the print head in

position with the attached

styrofoam as shown (Refer to

Chapter 6, page 13.):

English: CS-5xxx User’s Guide, Preliminary (TOC)

(For USA & CANADA Only)

For technical and operational assistance, please call:

In USA 1-800-276-7746 (outside California)

714-859-9700 Ext.329(within California)

In CANADA1-800-853-6660

514-685-6464 (within Montreal)

If you have comments or suggestions, please write us at:

In USA Printer Customer Support

Brother International Corporation

15 Musick

Irvine, CA 92718

In CANADABrother International Corporation (Canada), Ltd.

- Marketing Dept.

1, rue Hôtel de Ville

Dollard-des-Ormeaux, PQ, Canada H9B 3H6

BBS

For downloading drivers from our Bulletin Board Service, call:

In USA 1-888-298-3616

In CANADA1-514-685-2040

Please log on to our BBS with your first name, last name and four digit

number for your password.Our BBS supports modem speeds up to 14,400,

8 bits no parity, 1 stop bit.

Fax-BackSM System (For USA and Canada only)

Brother Customer Service has installed an easy to use Fax-BackSM System

so you can get instant answers to common technical questions and product

information for all Brother products.This is available 24 hours a day, 7 days a

week.You can use the system to send the information to any fax machine,

not just the one you are calling from. Please call 1-800-521-2846 (USA) or

1-800-681-9838 (Canada) and follow the voice prompts to receive faxed

instructions on how to use the system and your index of Fax-BackSM subjects.

DEALERS/SERVICE CENTERS (USA only)

For the name of an authorized dealer or service center, call 1-800-284-4357.

SERVICE CENTERS (Canada only)

For service center addresses in Canada, call 1-800-853-6660

INTERNET ADDRESS

For technical questions and downloading drivers:

http://www.brother.com

USER’S GUIDE

English: CS-5zxx User’s Guide, Preliminary (TOC)

UD4653001

Printed in Japan

English: CS-5xxx User’s Guide, Preliminary (TOC)

Color Printer

HS-5000/5300 User’s Guide

(For USA & CANADA Only)

For technical and operational assistance, please call:

In USA 1-800-276-7746 (outside California)

714-859-9700 Ext. 329 (within California)

In CANADA 1-800-853-6660

514-685-6464 (within Montreal)

If you have comments or suggestions, please write us at:

In USA Printer Customer Support

Brother International Corporation

15 Musick, Irvine, CA 92718

In CANADA Brother International Corporation (Canada), Ltd.

- Marketing Dept.

1, rue Hôtel de Ville

Dollard-des-Ormeaux, PQ, Canada H9B 3H6

BBS

For downloading drivers from our Bulletin Board Service, call:

In USA 1-888-298-3616 In CANADA 1-514-685-2040

Please log on to our BBS with your first name, last name and a four digit number for

your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1

stop bit.

Fax-BackSM System (For USA and Canada only)

Brother Customer Service has installed an easy to use Fax-BackSM System so you

can get instant answers to common technical questions and product information for

all Brother products. This is available 24 hours a day, 7 days a week. You can use

the system to send the information to any fax machine, not just the one you are

calling from.

Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice

prompts to receive faxed instructions on how to use the system and your index of

Fax-BackSM subjects.

DEALERS/SERVICE CENTERS (USA only)

For the name of an authorized dealer or service center, call 1-800-284-4357.

SERVICE CENTERS (Canada only)

For service center addresses in Canada, call 1-800-853-6660

INTERNET ADDRESS

For technical questions and downloading drivers:

http://www.brother.com

USER’S GUIDE

English: CS-5zxx User’s Guide, Preliminary (TOC)

Trademarks

The brother logo is a registered trademark of Brother Industries, Ltd.

Apple, the Apple Logo, and Macintosh are trademarks, registered in the United

States and other countries, and TrueType is a trademark of Apple Computer, Inc.

Hewlett Packard is a registered trademark and HP Color LaserJet, DeskJet, and

PCL are trademarks of Hewlett-Packard Company.

IBM, IBM PC, and Proprinter are registered trademarks of International

Business Machines Corporation.

Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.

Windows is a registered trademark of Microsoft Corporation in the U.S. and

other countries.

All other brand and product names mentioned in this User’s Guide are registered

trademarks of their respective companies.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled

and published, covering the latest product’s descriptions and specifications.

The contents of this manual and the specifications of this product are subject to

change without notice.

Brother reserves the right to make changes without notice in the specifications

and materials contained herein and shall not be responsible for any damages

(including consequential) caused by reliance on the materials presented,

including but not limited to typographical and other errors relating to the

publication.

Definitions ofWarnings, Cautions, and Notes

The following conventions are used in this User’s Guide:

Warning

Indicates warnings that must be observed to prevent possible personal

injury.

Caution

Indicates cautions that must be observed to use the printer properly or prevent

damage to the printer.

✒Note

Indicates notes and useful tips to remember when using the printer.

vii

English: CS-5xxx User’s Guide, Preliminary (TOC)

To Use the Printer Safely

Warning

After you have just used the printer, some internal parts of the printer are

extremely hot. Do not open the inside cover unnecessarily and never touch

the shaded parts (Quench Platen, Platen, and Print Head) shown in the

following illustration.

High Temperature

Inside the Printer

Warning

There are high voltages inside the printer. Before cleaning the printer, be

sure to turn the power off and unplug the power cord from the power

outlet.

Turning off the Switch and Unplugging the Printer

Warning

Keep the ink cartridge away from children. If ink is swallowed, drink

plenty of water. The ink contains no harmful substances, but if you are

concerned you should consult a doctor.

Quench Platen

Platen

Print head

USER’S GUIDE

viii

English: CS-5zxx User’s Guide, Preliminary (TOC)

TABLE OF CONTENTS

CHAPTER 1 INTRODUCTION1-1

ABOUT THE GUIDEBOOKS 1-1

FINDING OUT HOW TO USE THE PRINTER 1-1

ABOUT YOUR PRINTER 1-2

PRINTER OVERVIEW 1-2

SYSTEM REQUIREMENTS1-3

FEATURES 1-3

OPERATING AND STORAGE ENVIRONMENT 1-4

POWER SUPPLY1-4

ENVIRONMENT 1-4

CHAPTER 2 PAPER HANDLING2-1

PAPER SPECIFICATIONS 2-1

ABOUT BROTHER SPECIAL PAPERS 2-4

ABOUT BROTHER SPECIAL TRANSPARENCIES 2-4

SHEET FEEDER 2-5

ADJUST THE HEAD GAP BY PAPER THICKNESS 2-5

LOADINGTHE PAPER 2-6

MANUAL FEED SLOT 2-8

OUTPUT TRAY2-9

CHAPTER 3 PRINTER DRIVER3-1

PAPER3-2

MEDIA SELECTION 3-2

PAPER SOURCE 3-3

COPY/PAGE ORDER 3-3

SCALING3-3

QUALITY AND COLOR 3-4

QUALITY3-4

COLOR CONTROL 3-5

DOCUMENT TYPE3-5

COLOR/MONO 3-5

CONTROL AND MAINTENANCE 3-6

SHOWPRINTER STATUS 3-6

PRINTER CONTROL 3-6

POWER SAVE MODE 3-7

MAINTENANCE 3-7

COLOR ADJUSTMENT 3-7

CHAPTER 4 CONTROL PANEL4-1

LEDS AND BUTTONS 4-1

POWER LED 4-1

READY LED 4-1

English: CS-5xxx User’s Guide, Preliminary (TOC)

DATA LED 4-2

MANUAL LED 4-2

ALARM LED 4-2

ONLINE BUTTON 4-3

RESET BUTTON 4-3

FF/CONT BUTTON 4-3

SHIFT + TEST BUTTON 4-4

SHIFT + CLEAN BUTTON 4-4

TEST PRINT MODE 4-5

RESET AND HEX DUMP PRINT MODE 4-6

OTHER CONTROL FEATURES 4-7

CHAPTER 5 OPTIONS5-1

MODULAR I/O CARD 5-1

MEMORY EXPANSION 5-2

BR-SCRIPT 2 ROM BOARD BR-3000C 5-5

CHAPTER 6 MAINTENANCE6-1

REPLACING THE MAINTENANCE PAPER CASSETTE 6-1

ADDING INK 6-7

CLEANING THE PRINTER INTERIOR 6-9

RE-PACKING THE PRINTER 6-13

CHAPTER 7 TROUBLESHOOTING 7-1

ALARM INDICATIONS AT A GLANCE 7-1

OPERATOR CALLS 7-1

SERVICE CALLS 7-2

PRINT QUALITY PROBLEMS 7-3

PAPER JAMS 7-4

Q & A 7-8

SETTING UP THE PRINTER HARDWARE 7-8

SETTING UP THE PRINTER FOR WINDOWS 7-8

SETTING UP THE PRINTER FOR DOS 7-9

PAPER HANDLING 7-10

PRINTING 7-11

PRINT QUALITY7-12

CHAPTER 8 APPENDIX8-1

PRINTER SPECIFICATIONS 8-1

PRINTING 8-1

FUNCTIONS 8-1

ELECTRICAL AND MECHANICAL 8-2

PARALLEL INTERFACE SPECIFICATIONS 8-3

RESIDENT FONTS 8-4

SYMBOL SETS/CHARACTER SETS 8-5

USER’S GUIDE

English: CS-5zxx User’s Guide, Preliminary (TOC)

REGULATIONS

Federal Communications Commission Compliance Notice (For USA Only)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in

a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

❏Reorient or relocate the receiving antenna.

❏Increase the separation between the equipment and receiver.

❏Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

❏Consult the dealer or an experienced radio/TV technician for help.

Important

A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital

device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s

authority to operate the equipment.

Industry Canada Compliance Statement (For Canada Only)

This class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment

Regulations

Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur la matériel brouilleur du

Canada.

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