Bosch Security Escort SE2000 Series Installation guide

Security Escort

SE2000 Series

en Training Manual

Security Escort Table of contents | en 3

Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC

Table of contents

1System overview 7

1.1 What is Security Escort? 7

1.2 Emphasis on reliability 7

1.3 System applications 7

1.4 Some example installations 7

1.5 Other system applications 8

1.6 Security Escort features 8

1.7 System components description 9

1.8 Compatible parts 10

2System components/specifications 11

2.1 Central Console 11

2.2 SE3 subscriber transmitter 12

2.3 SE2 personnel transmitter 14

2.4 SE3401 asset tracking transmitter 15

2.5 RF3401 asset tracking transmitter 16

2.6 SE88 panic transmitter 16

2.7 SEFD1 transmitter 18

2.8 EA102 receiver 18

2.9 EA500 transponder 19

2.10 EA120 alert unit 20

3Equipment estimation, location accuracy and receiver location 22

3.1 Location accuracy 22

3.2 Pre-bid equipment estimation 23

3.2.1 Initial equipment estimate 23

3.3 Pre-construction coverage verification survey 25

3.3.1 Verify each potential receiver location 25

3.3.2 Indoor receiver installation 26

3.3.3 Outdoor receiver installation 27

4System wiring 29

4.1 General guidelines 29

4.1.1 Transponder - SE485 wiring table 29

4.1.2 Observe established standards 30

4.2 Component wiring guidelines 30

4.2.1 General wiring diagram 30

4.2.2 Transponder information sheet 32

4.3 EA500 transponder 35

4.3.1 General 35

4.3.2 Specifications 35

4.3.3 Mounting 35

4.3.4 Wiring 35

4.3.5 Set the address 36

4.4 EA102A-304 receiver 37

4.4.1 Specifications 37

4.4.2 Mounting 38

4.4.3 Wiring 39

4.4.4 Switches and jumpers 39

4.4.5 Pre-wired installations 41

4.4.6 Drilling templates 42

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2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd

4.5 EA120B alert unit 43

4.5.1 Specifications 43

4.5.2 General information 44

4.5.3 Mounting 44

4.5.4 Wiring 45

4.5.5 Set the address 45

4.6 Moxa interface 45

4.6.1 Introduction 45

4.6.2 Specifications 45

4.6.3 Installation and operation notes 46

4.7 Lantronix interface 48

4.7.1 Introduction 48

4.7.2 Specifications 48

4.7.3 Installation and operation notes 48

4.8 SE485 interface 52

4.8.1 Introduction 52

4.8.2 Specifications 52

4.8.3 Installation and operation notes 52

4.9 ProxLink setup 53

5Installation options 57

5.1 Demo installations 57

5.2 Non-network installations 57

5.3 Network installations 57

5.4 Installing the Security Escort software 58

5.4.1 Software installation procedure 58

5.4.2 Image files 66

6Central Console, computer setup and programming 68

6.1 Transponder comm port setup 68

6.2 Remote comm port setup dialog 68

6.3 Remote setup dialog 70

6.4 Transponder Database 73

6.4.1 Transponder information sheet 74

6.4.2 Transponder Database dialog 77

6.4.3 Creating a new transponder entry 80

6.4.4 Modifying existing transponder entry 81

6.4.5 Setting receiver parameters 82

6.4.6 Alarm area setup 88

6.5 Powering up the system for the first time 89

7Troubleshooting transponders, points, receivers, and alert units 93

7.1 Common errors 93

7.2 Built-in troubleshooting aids 93

7.2.1 Receiver 93

7.2.2 Transponder 95

7.3 Troubleshooting reference 97

7.3.1 Transponder communication with SE485 bus 97

7.3.2 Transponder communication with ProxLink 99

7.3.3 Transponder communication with Moxa/Lantronix device 101

7.3.4 EA500 transponder bus faults 102

7.3.5 EA102 receiver issues 103

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Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC

7.4 Receiver configuration dialog 106

7.5 Post construction setup 109

7.5.1 Testing the location accuracy of an installation 109

7.5.2 Improving the location accuracy of an installation 111

7.6 System preferences dialog 112

7.7 Security Preferences dialog 118

7.8 System Defaults dialog 122

7.9 System Labels dialog 123

7.10 Subscriber Database 124

7.10.1 Print Subscriber Database 125

7.10.2 Edit Subscriber Database record 126

7.10.3 Additional subscriber information 130

7.10.4 Subscriber images 131

7.10.5 Subscriber Database Advanced Features 131

7.10.6 Subscriber (individual) Pager Setup 136

7.10.7 Fixed Location Transmitters 138

7.11 Schedules dialog 138

7.11.1 Ignore Holidays for this schedule 140

7.11.2 Edit Schedule Times dialog 140

7.11.3 View Alarm Groups dialog 141

7.11.4 Alarm Groups dialog 142

7.11.5 Alarm Group State dialog 143

7.11.6 Current Check-in Status dialog 144

7.12 Exporting, importing and merging the Subscriber Database 145

7.12.1 ".dat" file format 146

7.12.2 Exporting the Subscriber Database 151

7.12.3 Importing the Subscriber Database 152

7.12.4 Merging the Subscriber Database 153

7.13 Exporting and importing the Transponder Database 155

7.13.1 ".dat" file format 155

7.13.2 XML file format 163

7.13.3 Exporting the Transponder Database 168

7.13.4 Importing the Transponder Database 169

7.14 Operator Database 170

7.14.1 Edit Operator Database record 171

7.14.2 Authority levels 172

7.15 Reports Database 173

7.15.1 Report statistics 174

7.15.2 Map 175

7.15.3 Edit data 175

7.15.4 Delete 176

7.15.5 Locate Key 176

7.15.6 Key Select 177

7.15.7 Incomplete 177

7.16 System redundancy 177

7.16.1 Automatic redundancy 178

7.16.2 Manual redundancy 178

8System menus and dialogs 179

8.1 File menu 179

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2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd

8.1.1 Locate transmitters 179

8.1.2 Maintenance alarm database 179

8.1.3 Transmitter Change 180

8.2 Utilities menu 183

8.2.1 Backup 183

8.2.2 Restore 185

8.2.3 Print/Export System Reports 187

8.2.4 Export Alarm Reports 189

8.2.5 Alarm Flash Reports 190

8.2.6 Muster Reports 192

8.2.7 Clear screen 194

8.2.8 Output verification 194

8.2.9 Synchronize system time 194

8.3 Setup commands 195

8.3.1 Show history 195

8.3.2 History filter 196

8.3.3 Popup trouble filter 199

8.3.4 Transponder parameter change 204

8.3.5 Transponder data view 206

8.3.6 Receiver configuration 207

8.3.7 Receiver test 211

8.3.8 Network status 213

8.3.9 System status 215

8.3.10 Pager setup 216

8.3.11 Send pager message 218

8.3.12 Email Setup 219

8.4 Print history screen 222

8.4.1 Print file dialog 222

8.5 Network menu 223

8.5.1 System Directories and Network Address Dialog 223

8.5.2 Network Socket Status Dialog 226

8.6 About menu 228

8.6.1 About dialog 229

9Files required for Security Escort 232

10 Appendix: Software licenses 237

10.1 Bosch software 237

10.2 Other licenses — copyright notices 237

10.3 Warranties and disclaimer of warranties 237

Index 238

Security Escort System overview | en 7

Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC

1 System overview

1.1 What is Security Escort?

– Unique multiple user help call and asset tracking system

– Identifies user information and location, by floor, above or below ground

– Small, easy to carry transmitters

– Indoor/outdoor protection for 60,000+ users and assets as well as multiple buildings

– Man-down alarm, officer tracking & guard tour

– Post-alarm tracking and alarm map recall

– System capabilities perfect for campus and community environments

1.2 Emphasis on reliability

– Supported by a multi million dollar company

– Extensive field testing under maximum abuse conditions, from -20°F to +120°F

– Supervised system communication

– Low battery user and system operator notification

– Archived retrieval of system activity

– Patented technology

– Post alarm transmitter tracking

– System-wide backup power feature

1.3 System applications

– Student Safety

– Officer Tracking

– Guard Tour

– Employee/Faculty Security

– VIP Protection

– Executive Protection

– Man-Down

– Asset Tracking

1.4 Some example installations

Educational Facilities:

– Florida Southern, FL

– Oswego State, NY

– Nazareth College, NY

Healthcare Facilities:

– New Hanover Medical Center, NC

– Provo Psychiatric Hospital, Utah

– Fairport Retirement Home, NY

Correctional Facilities:

– Westchester County D.O.C., Valhalla, NY

– Immigration & Naturalization Facility, TX

– US Naval Brig, SC

Other:

– Diamond Mines, South Africa

– Amusement Park, FL

– International Art Museum, NY

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2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd

1.5 Other system applications

– Hotels & Casinos

– Amusement Parks

– Commercial Complexes

– Buildings

– Parking Lots/Garages

– Museums

– Financial Institutions

– Child Care Facilities

1.6 Security Escort features

The Security Escort System is engineered to provide reliability and user ease of operation. Our

patented feature set allows for customization and integration in any installation. These

features ensure system integrity and the comfort that when assistance is needed, help is just a

click away.

User Self Test

– Assures you that your transmitter is working

– Battery condition sent with every transmission

– Each test verifies system integrity

– Logs each test performed for easy access and reporting

– Can be performed indoors and outdoors

– Ensures user acceptance and peace of mind

Asset Tracking

– Location of assets

– Protection against removal

– Wireless sensing

– No re-cabling for asset relocation

– Auto tracking and location identification

Fixed Point Identification

– Allows for identification of any fixed point

– Simple system integration

– Expands over all system capability and functionality

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Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC

1.7 System components description

Figure1.1: System Block Diagram

1 Subscriber transmitter 9 Serial to Ethernet interface

2 Point tracking transmitter 10 Slave workstation

3 Personnel transmitter 11 Master workstation

4 Up to 8 workstation 12 SE485 interface

5 LAN 13 Spread spectrum wireless links

6 Up to 8 receivers 14 Alert unit

7 Up to 8 bus 15 Strobe

8 Transponder

The transmitter is a miniature, hand-held radio transmitter used to transmit either a distress

or a test signal. The receivers are located throughout the protected area and detect the radio

transmissions from transmitters. Alert units are siren/strobe units activated in the event of an

alarm. Transponders are devices that control groups of receivers and alert units, connected to

them by wire. Each transponder relays alarm and test signals from its receivers to the Central

Console. In addition, the transponder tests for device and wiring faults, and transmits problem

conditions to the Central Console. The Central Console consists of a computer (plus an

optional backup and up to 8 optional workstations) which receives alarm and trouble signals

from the transponders, analyzes the signals, activates strobes and sirens on the alert units,

and produces a display for the Security dispatcher. Each of these system elements is

described more fully in the sections that follow.

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2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd

1.8 Compatible parts

The following table indicates the parts available for inclusion in a Security Escort system.

Contact Bosch Security Systems Customer Service for up-to-date model numbers.

Part Name Description

Electronics, Components

EA500 Electronics for eight-bus transponder

EA102 Electronics for indoor or outdoor receiver

EA120 Electronics for indoor and outdoor alert unit

SE485 Interface between transponder and Central Console

SE2 transmitters Man-down, lanyard, supervisory, and duress transmitter

SE3401 Point tracking transmitter

SE88 Personal watch/Pendant transmitter

Enclosures and Housings

AE3 Large enclosure, 51.5 cm x 37.5 cm (20.25 in x 14.75 in)

AE1 Small enclosure, 36.8 cm x 31.8 cm (14.5 in x 12.5 in]

AE100 Indoor receiver enclosure

AE101 Outdoor receiver enclosure

Software

SE2005 System software for up to 500 users

SE2010 System software for up to 1,000 users

SE2050 System software for up to 5,000 users

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