Bosch Smart Home controller II Operator's manual

Quick instructions

Smart Home controller II

Product description

As the heart of the system, the Smart Home

controller II protects your private data and controls

communication between the app and all devices.

Description of the symbols

Warning!

Note about hazards

Attention!

Additional important information

Note about the installation video

Safety instructions

▶ Read this user manual completely before installing

or commissioning the device and pay particular

attention to the hazard information.

▶ Fire hazard due to electrical current!

There is a risk of fire when the electrical connection

is not used properly. Only use the product with the

specified, approved power supply unit.

▶ The device may only be connected to an easily

accessible power socket. The plug must be removed

in the event of a hazard.

▶ Do not open up the device. It does not contain any

parts to be maintained by the user. If a fault occurs,

have the device checked by a specialist.

▶ Do not use the device if it has damage which is

visible from the outside, for example, to the housing,

control elements or connection sockets, or if it has a

malfunction. If in doubt, please contact our service

team.

▶ For safety and approval reasons (CE/UKCA), the

device may not be modified and/or no changes may

be made to the device without authorisation.

▶ The device is not a toy! Do not allow children to play

with it. Never leave the packaging material lying

around unattended. Plastic film and small parts may

pose a danger to children.

▶ This device may be used by children from 8 years of

age and by persons with reduced physical, sensory

or mental capacities, or a lack of experience and

knowledge provided these persons are supervised

or have been instructed in the safe use of the device,

and understand the corresponding risks.

▶ When remotely or automatically controlling a

device, it is not always possible to guarantee that

commands are actually executed or that the correct

device status is displayed in the app and on other

Smart Home display devices because of external

circumstances. This may lead to material damage

8-750-002-359

and/or personal injury. Therefore, you must ensure

to the greatest extent possible that no person is

endangered at the time of remote operation or

automated control. Please take special care when

setting up or adjusting the remote control or when

using the automated control and check the desired

functionality at regular intervals.

▶ We accept no liability for material damage or

personal injury which is caused by improper use or

failure to observe the safety instructions. In these

cases, any guarantee claim becomes void! We

accept no liability for consequential damage.

▶ Any use other than that which is described in the

user manual is considered improper and leads to the

exclusion of guarantee and liability.

▶ Only operate the device indoors and do not expose

it to moisture, vibrations, constant sunlight or other

sources of heat, extreme cold temperatures and

mechanical stress.

▶ Only use the device together with original

components and recommended products from

Bosch partners.

Notes

▶ The range within buildings can differ significantly

from the range in open spaces. In addition to the

transmitting power and the receiving properties

of the receiver, environmental factors such as

humidity, as well as the local structural situation,

play an important role.

▶ The device is only suitable for use in residential

environments.

▶ The device is only intended for private use.

You can also use the explanatory videos and

additional information on our website as an

additional aid for mounting, installing, starting up

and restoring the factory settings on your Bosch

Smart Home controller:

www.bosch-smarthome.com/rom/controller-2

Product overview

Item Name Item Name Item Name

1Function key 6USB connection 11 EU adapter (pre-mounted)

2Power LED 7QR code 12 UK adapter

3Network LED 8Network connection (RJ45) 13 Power cable, 1.5 m

(USB-A to USB-C)

4Cloud LED 9Supply voltage connection

(USB-C) 14 Network cable (RJ45)

5Reset button 10 Power supply unit (USB-A

output, 5 VDC, 2 A max.)

74321

10 1211 13 14

The status LEDs (2, 3, 4) show the status of the control-

ler using flashing codes.

Power LED Status Recommended action

Flashes yellow Device starting up Wait until the device has fully started up.

Lights green The device has started up None

Flashes red Start-up failed

Disconnect the Smart Home controller from the power

and reconnect it. If the LED ﬂashes red again, then

check the internet connection; connect the controller

to another network if possible.

Network LED Status Recommended action

Flashes yellow

Searching for a network connection

None

Lights green Network connection established None

Flashes red Network connection failed Check your network settings.

Cloud LED Status Recommended action

Flashes yellow

Update is being downloaded

from the Bosch Cloud or data is

being exchanged via the tunnel

connection.

None

Lights green Remote access via the Bosch

Cloud is activated and established.

If you do not want to access your Smart Home system

while out and about, then you can deactivate remote

access in the Smart Home app.

Flashes red

Bosch Cloud connection failed

and remote access to your Bosch

Smart Home system is not currently

possible.

Disconnect the Smart Home controller from the power

and reconnect it. If the LED ﬂashes red again, then

check the internet connection.

Mounting instructions

The standards and directives applicable in your

country must be observed during planning, set-up,

operation and maintenance.

The controller can be used in a horizontal position

or mounted on the wall.

When selecting the mounting location and when

drilling, pay attention to the areas where electrical

wires run, or to any supply cables.

Please also note any additional information on the

product.

Always lay the cables of connected devices in such

a way that they cannot pose a hazard to people or

pets.

For electronic devices (Smart Home hubs, routers,

power supply units, etc.), radio interference may

occur under some circumstances if the distance

between the devices is less than one metre. If this

occurs, please select a larger distance between the

devices.

Screws and plugs are not included in the box

contents. Fillister head screws or cylinder head

screws with a head diameter of max. 8 mm and a

head height of max. 4 mm are recommended.

Start-up

Insert the network cable into the controller network

connection (9) and a free LAN port on your Wi-Fi

router. Now insert the cable for the power supply unit

supplied into the controller supply connection (10).

Then plug the power supply unit into a free socket. The

status LEDs (2, 3, 4) show the status of initialisation

after starting through flashing codes (see product

overview).

When you connect the controller to the internet

for the first time, it automatically searches for

software updates. If an update is required, it is

automatically downloaded and installed by the

controller. This process can take more than 30

minutes. The controller cannot be started during

this time. Please do not disconnect the controller

from the power for the duration of the process.

The Smart Home controller II requires Ipv4 in

the local network This is usually the standard

configuration for your router.

Download the “Bosch Smart Home” app from your app

store. You will need this for installation, configuration

and operation.

QR code for the

Apple App Store

QR code for the

Google Play Store

To configure the controller, your mobile device

must be on the same network.

Start the Bosch Smart Home app and follow the

instructions.

The Bosch Smart Home system can be used by other

mobile devices. To do this, first install the Bosch Smart

Home app on the additional mobile device and follow

the instructions in the app.

Resetting to factory settings

You have two options for resetting the Smart Home

controller to the factory settings:

1. Reset using the Bosch Smart Home app1. Reset using the Bosch Smart Home app

Go to “More” then “System” in the app and select

“Factory settings”. Follow the instructions.

2. Reset using the reset button2. Reset using the reset button

Press the reset button (5) until the status LEDs (2, 3, 4)

on the front flash red, release it briefly and press and

hold it again until the LEDs light yellow. The device then

restarts. Please note that it can take a few minutes until

the controller is ready for operation again.

When resetting the Smart Home controller to the

factory settings (using the app or the reset button),

only the Smart Home controller is reset. All Smart

Home devices which were previously integrated

should be manually reset after resetting the

controller.

Maintenance and cleaning

The device does not require maintenance. Leave any

repairs to a specialist. Clean the device with a soft,

clean, dry and lint-free cloth. When cleaning, do not use

any cleaning agents containing solvents.

Simpliﬁed declaration of conformity

Robert Bosch Smart Home GmbH hereby declares

that the radio equipment type BSHC-2 complies

with Directive 2014/53/EU. The complete text of the EU

declaration of conformity is available via the following

web address: https://eu-doc.bosch.com

Robert Bosch Smart Home GmbH hereby declares

that the radio system type BSHC-2 complies with

Regulation 2017. The full text of the declaration of

conformity is available at the following internet address:

https://gb-doc.bosch.com

Environmental protection and disposal

Electrical or electronic devices which are no

longer usable must be collected separately and

disposed of via an environmentally friendly

recycling facility (European Directive on Waste Electrical

and Electronic Equipment). Use your country’s speciﬁc

return and collection systems when disposing of waste

electrical or electronic devices.

Spare parts / accessories

For information on available spare parts or accessories,

please visit:

https://www.bosch-smarthome.com/rom/

spareparts

Technical data

Device type designation BSHC-2

Protection type IP20

Ambient temperature + 0° C to + 40 °C

Max. humidity 85 % (non-condensing)

Housing dimensions (W × H × D) 100 × 100 × 29 mm

Weight 110 g

Supply voltage 5 VDC

Max. power consumption 2 A

Typical power consumption 0.4 A

Radio protocol ZigBee 3.0

Radio frequency band 2.4 – 2.4835 GHz

Max. transmitting power 10 dBm

Radio range in the open < 100 m

Software class A

Receiver category 2

Network connection RJ45; port speed 10/100 Mbit/s

Technical modifications reserved

Service information

Robert Bosch Smart Home GmbH

Schockenriedstraße 17

70565 Stuttgart-Vaihingen

Germany

ser[email protected]

@ www.bosch-smarthome.com/service

8-750-002-359 V003 10/2022

Open source software

This Bosch Smart Home product uses open source

software. You can obtain the license information in two

ways:

1. Directly via the Smart Home controller: Do this by

inserting any empty USB stick into the USB port on

the back of the device. The license information along

with further product information will automatically

be saved on the stick.

2. Online at www.bosch-smarthome.com/rom/open-

source-software

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