Bosch Smart Home controller II Operator's manual
Quick instructions
Smart Home controller II
Product description
As the heart of the system, the Smart Home
controller II protects your private data and controls
communication between the app and all devices.
Description of the symbols
Warning!
Note about hazards
Attention!
Additional important information
Note about the installation video
Safety instructions
▶ Read this user manual completely before installing
or commissioning the device and pay particular
attention to the hazard information.
▶ Fire hazard due to electrical current!
There is a risk of fire when the electrical connection
is not used properly. Only use the product with the
specified, approved power supply unit.
▶ The device may only be connected to an easily
accessible power socket. The plug must be removed
in the event of a hazard.
▶ Do not open up the device. It does not contain any
parts to be maintained by the user. If a fault occurs,
have the device checked by a specialist.
▶ Do not use the device if it has damage which is
visible from the outside, for example, to the housing,
control elements or connection sockets, or if it has a
malfunction. If in doubt, please contact our service
team.
▶ For safety and approval reasons (CE/UKCA), the
device may not be modified and/or no changes may
be made to the device without authorisation.
▶ The device is not a toy! Do not allow children to play
with it. Never leave the packaging material lying
around unattended. Plastic film and small parts may
pose a danger to children.
▶ This device may be used by children from 8 years of
age and by persons with reduced physical, sensory
or mental capacities, or a lack of experience and
knowledge provided these persons are supervised
or have been instructed in the safe use of the device,
and understand the corresponding risks.
▶ When remotely or automatically controlling a
device, it is not always possible to guarantee that
commands are actually executed or that the correct
device status is displayed in the app and on other
Smart Home display devices because of external
circumstances. This may lead to material damage
8-750-002-359
and/or personal injury. Therefore, you must ensure
to the greatest extent possible that no person is
endangered at the time of remote operation or
automated control. Please take special care when
setting up or adjusting the remote control or when
using the automated control and check the desired
functionality at regular intervals.
▶ We accept no liability for material damage or
personal injury which is caused by improper use or
failure to observe the safety instructions. In these
cases, any guarantee claim becomes void! We
accept no liability for consequential damage.
▶ Any use other than that which is described in the
user manual is considered improper and leads to the
exclusion of guarantee and liability.
▶ Only operate the device indoors and do not expose
it to moisture, vibrations, constant sunlight or other
sources of heat, extreme cold temperatures and
mechanical stress.
▶ Only use the device together with original
components and recommended products from
Bosch partners.
Notes
▶ The range within buildings can differ significantly
from the range in open spaces. In addition to the
transmitting power and the receiving properties
of the receiver, environmental factors such as
humidity, as well as the local structural situation,
play an important role.
▶ The device is only suitable for use in residential
environments.
▶ The device is only intended for private use.
You can also use the explanatory videos and
additional information on our website as an
additional aid for mounting, installing, starting up
and restoring the factory settings on your Bosch
Smart Home controller:
www.bosch-smarthome.com/rom/controller-2
Product overview
Item Name Item Name Item Name
1Function key 6USB connection 11 EU adapter (pre-mounted)
2Power LED 7QR code 12 UK adapter
3Network LED 8Network connection (RJ45) 13 Power cable, 1.5 m
(USB-A to USB-C)
4Cloud LED 9Supply voltage connection
(USB-C) 14 Network cable (RJ45)
5Reset button 10 Power supply unit (USB-A
output, 5 VDC, 2 A max.)
5
9
68
74321
10 1211 13 14
The status LEDs (2, 3, 4) show the status of the control-
ler using flashing codes.
Power LED Status Recommended action
Flashes yellow Device starting up Wait until the device has fully started up.
Lights green The device has started up None
Flashes red Start-up failed
Disconnect the Smart Home controller from the power
and reconnect it. If the LED flashes red again, then
check the internet connection; connect the controller
to another network if possible.
Network LED Status Recommended action
Flashes yellow
Searching for a network connection
None
Lights green Network connection established None
Flashes red Network connection failed Check your network settings.
Cloud LED Status Recommended action
Flashes yellow
Update is being downloaded
from the Bosch Cloud or data is
being exchanged via the tunnel
connection.
None
Lights green Remote access via the Bosch
Cloud is activated and established.
If you do not want to access your Smart Home system
while out and about, then you can deactivate remote
access in the Smart Home app.
Flashes red
Bosch Cloud connection failed
and remote access to your Bosch
Smart Home system is not currently
possible.
Disconnect the Smart Home controller from the power
and reconnect it. If the LED flashes red again, then
check the internet connection.
Mounting instructions
The standards and directives applicable in your
country must be observed during planning, set-up,
operation and maintenance.
The controller can be used in a horizontal position
or mounted on the wall.
When selecting the mounting location and when
drilling, pay attention to the areas where electrical
wires run, or to any supply cables.
Please also note any additional information on the
product.
Always lay the cables of connected devices in such
a way that they cannot pose a hazard to people or
pets.
For electronic devices (Smart Home hubs, routers,
power supply units, etc.), radio interference may
occur under some circumstances if the distance
between the devices is less than one metre. If this
occurs, please select a larger distance between the
devices.
Screws and plugs are not included in the box
contents. Fillister head screws or cylinder head
screws with a head diameter of max. 8 mm and a
head height of max. 4 mm are recommended.
Start-up
Insert the network cable into the controller network
connection (9) and a free LAN port on your Wi-Fi
router. Now insert the cable for the power supply unit
supplied into the controller supply connection (10).
Then plug the power supply unit into a free socket. The
status LEDs (2, 3, 4) show the status of initialisation
after starting through flashing codes (see product
overview).
When you connect the controller to the internet
for the first time, it automatically searches for
software updates. If an update is required, it is
automatically downloaded and installed by the
controller. This process can take more than 30
minutes. The controller cannot be started during
this time. Please do not disconnect the controller
from the power for the duration of the process.
The Smart Home controller II requires Ipv4 in
the local network This is usually the standard
configuration for your router.
Download the “Bosch Smart Home” app from your app
store. You will need this for installation, configuration
and operation.
QR code for the
Apple App Store
QR code for the
Google Play Store
To configure the controller, your mobile device
must be on the same network.
Start the Bosch Smart Home app and follow the
instructions.
The Bosch Smart Home system can be used by other
mobile devices. To do this, first install the Bosch Smart
Home app on the additional mobile device and follow
the instructions in the app.
Resetting to factory settings
You have two options for resetting the Smart Home
controller to the factory settings:
1. Reset using the Bosch Smart Home app1. Reset using the Bosch Smart Home app
Go to “More” then “System” in the app and select
“Factory settings”. Follow the instructions.
2. Reset using the reset button2. Reset using the reset button
Press the reset button (5) until the status LEDs (2, 3, 4)
on the front flash red, release it briefly and press and
hold it again until the LEDs light yellow. The device then
restarts. Please note that it can take a few minutes until
the controller is ready for operation again.
When resetting the Smart Home controller to the
factory settings (using the app or the reset button),
only the Smart Home controller is reset. All Smart
Home devices which were previously integrated
should be manually reset after resetting the
controller.
Maintenance and cleaning
The device does not require maintenance. Leave any
repairs to a specialist. Clean the device with a soft,
clean, dry and lint-free cloth. When cleaning, do not use
any cleaning agents containing solvents.
Simplified declaration of conformity
Robert Bosch Smart Home GmbH hereby declares
that the radio equipment type BSHC-2 complies
with Directive 2014/53/EU. The complete text of the EU
declaration of conformity is available via the following
web address: https://eu-doc.bosch.com
Robert Bosch Smart Home GmbH hereby declares
that the radio system type BSHC-2 complies with
Regulation 2017. The full text of the declaration of
conformity is available at the following internet address:
https://gb-doc.bosch.com
Environmental protection and disposal
Electrical or electronic devices which are no
longer usable must be collected separately and
disposed of via an environmentally friendly
recycling facility (European Directive on Waste Electrical
and Electronic Equipment). Use your country’s specific
return and collection systems when disposing of waste
electrical or electronic devices.
Spare parts / accessories
For information on available spare parts or accessories,
please visit:
https://www.bosch-smarthome.com/rom/
spareparts
Technical data
Device type designation BSHC-2
Protection type IP20
Ambient temperature + 0° C to + 40 °C
Max. humidity 85 % (non-condensing)
Housing dimensions (W × H × D) 100 × 100 × 29 mm
Weight 110 g
Supply voltage 5 VDC
Max. power consumption 2 A
Typical power consumption 0.4 A
Radio protocol ZigBee 3.0
Radio frequency band 2.4 – 2.4835 GHz
Max. transmitting power 10 dBm
Radio range in the open < 100 m
Software class A
Receiver category 2
Network connection RJ45; port speed 10/100 Mbit/s
Technical modifications reserved
Service information
Robert Bosch Smart Home GmbH
Schockenriedstraße 17
70565 Stuttgart-Vaihingen
Germany
@ www.bosch-smarthome.com/service
8-750-002-359 V003 10/2022
Open source software
This Bosch Smart Home product uses open source
software. You can obtain the license information in two
ways:
1. Directly via the Smart Home controller: Do this by
inserting any empty USB stick into the USB port on
the back of the device. The license information along
with further product information will automatically
be saved on the stick.
2. Online at www.bosch-smarthome.com/rom/open-
source-software
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