Alliance Laundry Systems HX User manual

www.comlaundry.com

CFS462N

Part No. 9001900

December 2005

Service

Washer-Extractor

Cabinet Freestanding

HX, SX and UX OPL Models

Refer to Page 8 for Model Numbers

9001900 1

the expressed written consent of the publisher.

Table of Contents

Section 1 – Safety Information

General Safety Precautions .....................................3

Important Safety Instructions ..................................4

Locating an Authorized Servicer ............................6

Section 2 – Introduction

Customer Service ....................................................7

Model Identification ................................................8

Section 3 – Troubleshooting

1. WE-8 Control Has No Visible Display (P and

N-Voltage Models) ........................................10

2. WE-8 Control Has No Visible Display (Q and

X-Voltage Models) ........................................14

3. No Fill Analysis .............................................18

4. Water Runs Continuously into the Washer-

Extractor .........................................................22

5. Door Lock Switch Analysis: Display Shows

“Door Error” ..................................................26

6. Door Lock Switch Analysis: Display Reads

“Please Close Door” .......................................30

7. Door Lock Switch Analysis: “Door Won’t

Unlock” ..........................................................34

8. No Output Voltage to Components ................38

9. No Motor Operation With No AC

Drive Fault .....................................................42

10. No Motor Operation With AC Drive Fault ....46

11. The Motor is Running, But at an Abnormal

Speed ..............................................................50

Preliminary Checks:.....................................50

Secondary Checks:.......................................50

Calibration of the Machine...........................50

12. No Spin ..........................................................51

13. Machine Did Not Fill Alarm Analysis ...........52

14. Empty Alarm Analysis ...................................56

15. Automatic Supply Dispenser Analysis ..........60

16. No Keypad Board Functions ..........................62

17. Excessive Cycle Time ....................................63

18. Excessive Vibration and/or Noise

During Spin ....................................................64

Section 4 – Service Procedures

19. Top Cover Removal and Replacement ..........65

20. Keypad Removal and Installation ..................65

21. Computer Board Removal and Installation ...66

22. Keymode Switch Removal and Installation ...69

23. AC Drive Switch Removal and Installation ..70

24. Rear Panel Removal and Replacement ..........71

25. Side Panel Removal and Installation .............71

26. Drive Belt Removal and Replacement ...........72

27. Water Valve Removal and Replacement .......73

28. Drain Valve ....................................................74

29. Door Gasket Removal and Replacement .......74

30. Motor Removal and Replacement

(18, 25, 35, 55 and 75-Pound Capacity

Models) ..........................................................75

31. Motor Removal and Replacement

(100, 135 and 165-Pound Capacity Models) .76

29001900

9001900 3

Section 1

Safety Information

Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”

“WARNING,” and “DANGER”) followed by specific instructions. These precautions are intended for the personal

safety of the operator, user, servicer and those maintaining the machine.

aDANGER

Indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.

aWARNING

Indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.

aCAUTION

Indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property

damage.

Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.

IMPORTANT

The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will

occur if the procedure is not followed.

NOTE

The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is

important but not hazard related.

General Safety Precautions

In the interest of safety, some general precautions relating to the operation of this machine follow.

• Failure to install, maintain and/or operate this product according to the manufacturer’s

instructions may result in conditions which can produce serious injury, death and/or property

damage.

• Do not repair or replace any part of the product or attempt any servicing unless specifically

recommended or published in this Service Manual and unless you understand and have the

skills to carry out the servicing.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the product is properly grounded and to reduce the risk of fire,

electric shock, serious injury or death.

W006R2

WARNING

(continued)

49001900

Section 1 Safety Information

Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do

not understand.

Important Safety Instructions

1. Read all instructions before using the washer-extractor.

2. Refer to the GROUNDING INSTRUCTIONS in the INSTALLATION manual (supplied with your washer-

extractor) for the proper grounding of the washer-extractor.

3. Do not wash textiles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-

cleaning solvents or other flammable or explosive substances. They give off vapors that could ignite or

explode.

4. Do not add gasoline, dry-cleaning solvents or other flammable or explosive substances to the wash water.

These substances give off vapors that could ignite or explode.

5. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two

weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a

period, before using a washer-extractor, turn on all hot water faucets and let the water flow from each for

several minutes. This will release any accumulated hydrogen gas. The gas is flammable. Do not smoke or use

an open flame during this time.

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer-extractor before servicing.

• Never start the washer-extractor with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer-extractor is properly grounded.

W460

WARNING

Repairs that are made to your products by unqualified persons can result in hazards due to

improper assembly or adjustments subjecting you or the inexperienced person making such

repairs to the risk of serious injury, electrical shock or death.

W007

WARNING

If you or an unqualified person perform service on your product, you must assume the

responsibility for any personal injury or property damage which may result. The manufacturer

will not be responsible for any injury or property damage arising from improper service and/or

service procedures.

W008

WARNING

To reduce the risk of fire, electric shock, serious injury or death to persons when using your

washer, follow these basic precautions:

W023E

WARNING

9001900 5

Section 1 Safety Information

6. Do not allow children to play on or in a washer-extractor. Close supervision of children is necessary when the

washer-extractor is used near children.

7. Before the washer-extractor is removed from service or discarded, remove the door to the washing

compartment.

8. Do not reach into the washer-extractor if the wash basket is moving.

9. Do not install or store the washer-extractor where it will be exposed to water and/or weather.

10. Do not tamper with the washer-extractor’s controls.

11. Do not repair or replace any part of the washer-extractor or attempt any servicing unless specifically

recommended in the user-maintenance instructions or in published user-repair instructions that the user

understands and has the skills to carry out.

12. To reduce the risk of an electrical shock or fire, DO NOT use an extension cord or an adapter to connect the

washer-extractor to an electrical power source.

13. Use the washer-extractor only for its intended purpose, washing clothes.

14. ALWAYS disconnect the washer-extractor from its electrical supply before attempting any service.

15. Install the washer-extractor according to the INSTALLATION INSTRUCTIONS. All connections for water,

drain, electrical power and grounding must comply with local codes and, when required, be made by licensed

personnel.

16. To reduce the risk of fire, textiles which have traces of any flammable substances such as vegetable oil,

cooking oil, machine oil, flammable chemicals, thinner, etc. or anything containing wax or chemicals such as

in mops or cleaning cloths, must not be put into the washer-extractor. These flammable substances may cause

the fabric to ignite.

17. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the

fabric softener or product.

18. Keep the washer-extractor in good condition. Bumping or dropping the washer-extractor can damage its safety

features. If this occurs, have the washer-extractor checked by a qualified service person.

19. Replace worn power cords and/or loose plugs.

20. Be sure that water connections have a shut-off valve and that fill hose connections are tight. CLOSE the shut-

off valves at the end of each wash day.

21. The loading door MUST BE CLOSED any time the washer-extractor is to fill, tumble or spin. DO NOT by-

pass the loading door switch and permit the washer-extractor to operate with the loading door open.

22. Always read and follow the manufacturer’s instructions on packages of laundry and cleaning aids. Heed all

warnings and precautions. To reduce the risk of poisoning or chemical burns, keep them out of the reach of

children at all times (preferably in a locked cabinet).

23. Always follow the fabric care instructions supplied by the textile manufacturer.

24. Never operate the washer-extractor with any guards and/or panels removed.

25. DO NOT operate the washer-extractor with missing or broken parts.

26. DO NOT by-pass any safety devices.

27. Failure to install, maintain and/or operate this washer-extractor according to the manufacturer's instructions

may result in conditions that can produce bodily injury and/or property damage.

NOTE: The WARNING and IMPORTANT SAFETY INSTRUCTIONS appearing in this manual are not

meant to cover all possible conditions and situations that may occur. Common sense, caution and care must

be exercised when installing, maintaining and operating the washer-extractor.

Any problems or conditions not understood should be reported to the dealer, distributor, service agent or the

manufacturer.

69001900

Section 1 Safety Information

Locating an Authorized Servicer

Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper

service. Review all service information before beginning repairs.

Warranty service must be performed by an authorized technician, using authorized factory parts. If service is

required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized

technician and using authorized factory parts.

9001900 7

Section 2

Introduction

Customer Service

Alliance Laundry Systems is not responsible for

personal injury or property damage resulting from

improper service. Review all service information

before beginning repairs.

If literature or replacement parts are required, contact

the source from whom the machine was purchased or

contact Alliance Laundry Systems at (920) 748-3950

for the name of the nearest authorized parts distributor.

For technical assistance, call (920) 748-3121.

89001900

Section 2 Introduction

Model Identification

Information in this manual is applicable to these washer-extractors.

HX18PVQM6

HX18PVQU6

HX18PVXM6

HX18PVXU6

HX25PVQM6

HX25PVQU6

HX25PVXM6

HX25PVXU6

HX35PVQM6

HX35PVQU6

HX35PVXM6

HX35PVXU6

HX55PVNU6

HX55PVQU6

HX55PVXU6

HX75PVNU6

HX75PVQU6

HX100PVNU6

HX100PVQU6

HX135PVNU6

HX135PVQU6

HX165PVNU6

HX165PVQU6

SX18PVQM6

SX18PVQU6

SX18PVXM6

SX18PVXU6

SX25PVQM6

SX25PVQU6

SX25PVXM6

SX25PVXU6

SX35PVQM6

SX35PVQU6

SX35PVXM6

SX35PVXU6

SX55PVNU6

SX55PVQU6

SX55PVXU6

SX75PVNU6

SX75PVQU6

SX100PVNU6

SX100PVQU6

SX135PVNU6

SX135PVQU6

SX165PVNU6

SX165PVQU6

UX18PVNA6

UX18PVNU6

UX18PVPA6

UX18PVPU6

UX18PVQA6

UX18PVQM6

UX18PVQU6

UX18PVXA6

UX18PVXM6

UX18PVXU6

UX25PVNA6

UX25PVNU6

UX25PVPA6

UX25PVPU6

UX25PVQA6

UX25PVQM6

UX25PVQU6

UX25PVXA6

UX25PVXM6

UX25PVXU6

UX35PVNA6

UX35PVNU6

UX35PVPA6

UX35PVPU6

UX35PVQA6

UX35PVQM6

UX35PVQU6

UX35PVXA6

UX35PVXM6

UX35PVXU6

UX55PVNU6

UX55PVPU6

UX55PVQU6

UX55PVXU6

UX75PVNU6

UX75PVPU6

UX75PVQU6

UX100PVNU6

UX100PVPU6

UX100PVQU6

UX135PVNU6

UX135PVPU6

UX135PVQU6

UX165PVNU6

UX165PVPU6

UX165PVQU6

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