Alliance Laundry Systems PHM1397C Troubleshooting guide

Operation/Maintenance

www.comlaundry.com

Washer-Extractors

Pocket Hardmount Variable-Speed

PS40 Control

Refer to Page 8 for Model Identification

PHM1397C

Part No. F8112201R1

December 2007

Keep These Instructions for Future Reference.

(If this machine changes ownership, this manual must accompany machine.)

Para bajar una copia de estas instrucciones en español, visite www.comlaundry.com.

means without the expressed written consent of the publisher.

F8112201 1

Table of

Contents

Safety Information.............................................................................. 2

Explanation of Safety Messages........................................................... 2

Important Safety Instructions ............................................................... 2

Safety Decals ........................................................................................ 4

Operator Safety..................................................................................... 5

Safe Operating Environment ................................................................ 5

Environmental Conditions ............................................................... 5

Machine Location ............................................................................ 6

Input and Output Services................................................................ 6

DirectDrive ...................................................................................... 7

Model Identification ............................................................................ 8

Introduction......................................................................................... 9

Nameplate Location.............................................................................. 9

Replacement Parts ................................................................................ 9

Customer Service.................................................................................. 9

Operation............................................................................................. 10

Machine Familiarization Guide ............................................................ 10

General Operation Instructions............................................................. 12

Operating PS40 Control........................................................................ 12

Maintenance ........................................................................................ 14

Removing Panels for Maintenance....................................................... 14

Removal of Lower Front Panel........................................................ 14

Removal of Top Panel ..................................................................... 14

Removal of Lower Rear Panel......................................................... 14

Daily ..................................................................................................... 15

Beginning of Day............................................................................. 15

End of Day ....................................................................................... 15

Weekly.................................................................................................. 15

Monthly................................................................................................. 16

Quarterly ............................................................................................... 18

Care of Stainless Steel .......................................................................... 19

Daily Preventive Maintenance Checklist.............................................. 20

Weekly Preventive Maintenance Checklist.......................................... 21

Monthly Preventive Maintenance Checklist......................................... 22

Quarterly Preventive Maintenance Checklist ....................................... 23

Safety Information

Explanation of Safety Messages

Precautionary statements (“DANGER,” “WARNING,”

and “CAUTION”), followed by specific instructions,

are found in this manual and on machine decals. These

precautions are intended for the personal safety of the

operator, user, servicer, and those maintaining the

machine.

Additional precautionary statements (“IMPORTANT”

and “NOTE”) are followed by specific instructions.

IMPORTANT: The word “IMPORTANT” is used

to inform the reader of specific procedures where

minor machine damage will occur if the procedure

is not followed.

NOTE: The word “NOTE” is used to communicate

installation, operation, maintenance or servicing

information that is important but not hazard

related.

Important Safety Instructions

1. Read all instructions before using the washer.

2. Refer to the GROUNDING INSTRUCTIONS in

the INSTALLATION manual for the proper

grounding of the washer.

3. Do not wash textiles that have been previously

cleaned in, washed in, soaked in, or spotted with

gasoline, kerosene, waxes, cooking oils, dry-

cleaning solvents, or other flammable or

explosive substances as they give off vapors that

could ignite or explode.

4. Do not add gasoline, dry-cleaning solvents, or

other flammable or explosive substances to the

wash water. These substances give off vapors that

could ignite or explode.

5. Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been

used for two weeks or more. HYDROGEN GAS

IS EXPLOSIVE. If the hot water system has not

been used for such a period, before using a

washing machine or combination washer-dryer,

turn on all hot water faucets and let the water

flow from each for several minutes. This will

release any accumulated hydrogen gas. The gas is

flammable, do not smoke or use an open flame

during this time.

6. Do not allow children to play on or in the washer.

Close supervision of children is necessary when

the washer is used near children. This is a safety

rule for all appliances.

7. Before the washer is removed from service or

discarded, remove the door to the washing

compartment.

8. Do not reach into the washer if the wash drum is

moving.

DANGER indicates the presence of a

hazard that will cause severe personal

injury, death, or substantial property

damage if the danger is ignored.

DANGER

WARNING indicates the presence of a

hazard that can cause severe personal

injury, death, or substantial property

damage if the warning is ignored.

WARNING

CAUTION indicates the presence of a

hazard that will or can cause minor

personal injury or property damage if the

caution is ignored.

CAUTION

To reduce the risk of fire, electric shock,

serious injury or death to persons when

using your washer, follow these basic

precautions:

W023

WARNING

Safety Information

F8112201

9. Do not install or store the washer where it will be

exposed to water and/or weather.

10. Do not tamper with the controls.

11. Do not repair or replace any part of the washer, or

attempt any servicing unless specifically

recommended in the user-maintenance

instructions or in published user-repair

instructions that the user understands and has the

skills to carry out.

12. To reduce the risk of an electric shock or fire, DO

NOT use an extension cord or an adapter to

connect the washer to the electrical power source.

13. Use washer only for its intended purpose,

washing textiles.

14. Never wash machine parts or automotive parts in

the machine. This could result in serious damage

to the basket.

15. ALWAYS disconnect the washer from electrical

supply before attempting any service. Disconnect

the power cord by grasping the plug, not the cord.

16. Install the washer according to the

INSTALLATION INSTRUCTIONS. All

connections for water, drain, electrical power and

grounding must comply with local codes and be

made by licensed personnel when required.

17. To reduce the risk of fire, textiles which have

traces of any flammable substances such as

vegetable oil, cooking oil, machine oil,

flammable chemicals, thinner, etc., or anything

containing wax or chemicals such as in mops and

cleaning cloths, must not be put into the washer.

These flammable substances may cause the

fabric to catch on fire by itself.

18. Do not use fabric softeners or products to

eliminate static unless recommended by the

manufacturer of the fabric softener or product.

19. Keep washer in good condition. Bumping or

dropping the washer can damage safety features.

If this occurs, have washer checked by a qualified

service person.

20. Be sure water connections have a shut-off valve

and that fill hose connections are tight. CLOSE

the shut-off valves at the end of each wash day.

21. Loading door MUST BE CLOSED any time the

washer is to fill, tumble or spin. DO NOT bypass

the loading door switch by permitting the washer

to operate with the loading door open.

22. Always read and follow manufacturer’s

instructions on packages of laundry and cleaning

aids. Heed all warnings or precautions. To reduce

the risk of poisoning or chemical burns, keep

them out of the reach of children at all times

(preferably in a locked cabinet).

23. Always follow the fabric care instructions

supplied by the textile manufacturer.

24. Never operate the washer with any guards and/or

panels removed.

25. DO NOT operate the washer with missing or

broken parts.

26. DO NOT bypass any safety devices.

27. Failure to install, maintain, and/or operate this

washer according to the manufacturer’s

instructions may result in conditions which can

produce bodily injury and/or property damage.

NOTE: The WARNINGS and IMPORTANT

SAFETY INSTRUCTIONS appearing in this

manual are not meant to cover all possible

conditions and situations that may occur. Common

sense, caution and care must be exercised when

installing, maintaining, or operating the washer.

Any problems or conditions not understood should be

reported to the dealer, distributor, service agent or the

manufacturer.

Safety Information

F8112201

IMPORTANT: Ensure that the recommended

clearances for inspection and maintenance are

provided. Never allow the inspection and

maintenance space to be blocked.

Safety Decals

Safety decals appear at crucial locations on the

machine. Failure to maintain legible safety decals

could result in injury to the operator or service

technician.

To provide personal safety and keep the machine in

proper working order, follow all maintenance and

safety procedures presented in this manual. If

questions regarding safety arise, contact the

manufacturer immediately.

Use manufacturer-authorized spare parts to avoid

safety hazards.

This machine must be installed, adjusted,

and serviced by qualified electrical

maintenance personnel familiar with the

construction and operation of this type of

machinery. They must also be familiar

with the potential hazards involved.

Failure to observe this warning may result

in personal injury and/or equipment

damage, and may void the warranty.

SW004

WARNING

Install the machine on a level floor of

sufficient strength. Failure to do so may

result in conditions which can produce

serious injury, death and/or property

damage.

W703

CAUTION

Be careful around the open door,

particularly when loading from a level

below the door. Impact with door edges

can cause personal injury.

SW025

CAUTION

Never touch internal or external steam

pipes, connections, or components.

These surfaces can be extremely hot and

will cause severe burns. The steam must

be turned off and the pipe, connections,

and components allowed to cool before

the pipe can be touched.

SW014

WARNING

Safety Information

F8112201

Operator Safety

To ensure the safety of machine operators, the

following maintenance checks must be performed

daily:

1. Prior to operating machine, verify that all

warning signs are present and legible. Missing or

illegible signs must be replaced immediately.

Make certain that spares are available.

2. Check door interlock before starting operation of

machine:

a. Attempt to start machine with door open.

Machine should not start with door open.

b. Close door without locking it and attempt to

start machine. Machine should not start with

door unlocked.

c. Close and lock door and start a cycle. Attempt

to open door while cycle is in progress. Door

should not open.

If door lock and interlock are not functioning

properly, call a service technician.

3. Do not attempt to operate machine if any of the

following conditions are present:

a. Door does not remain securely locked during

entire cycle.

b. Excessively high water level is evident.

c. Machine is not connected to a properly

grounded circuit.

Do not bypass any safety devices in machine.

Safe Operating Environment

Safe operation requires an appropriate operating

environment for both the operator and the machine. If

questions regarding safety arise, contact the

manufacturer immediately.

Environmental Conditions

•Ambient Temperature. Water in machine will

freeze at temperatures of 32°F (0°C) or below.

Temperatures above 120°F (50°C) will result in

more frequent motor overheating and, in some

cases, malfunction or premature damage to solid

state devices that are used in some models.

Special cooling devices may be necessary.

Water pressure switches are affected by increases

and decreases in temperature. Every 25°F (10°C)

change in temperature will have a 1% effect on

the water level.

•Humidity. Relative humidity above 90% may

cause machine’s electronics or motors to

malfunction or may trip ground fault interrupter.

Corrosion problems may occur on some metal

components in machine.

If relative humidity is below 30%, belts and

rubber hoses may eventually develop dry rot.

This condition can result in hose leaks, which

may cause safety hazards external to machine in

conjunction with adjacent electrical equipment.

•Ventilation. The need for make-up air openings

for such laundry room accessories as dryers,

ironers, water heaters, etc., must be evaluated

periodically. Louvers, screens or other separating

devices may reduce available air opening

significantly.

•Radio Frequency Emissions. A filter is available

for machines in installations where floor space is

shared with equipment sensitive to radio

frequency emissions.

•Elevation. If machine is to be operated at

elevations of over 3280 feet (1000 m) above sea

level, pay special attention to water levels and

electronic settings (particularly temperature) or

desired results may not be achieved.

•Chemicals. Keep stainless steel surfaces free of

chemical residues.

NEVER insert hands or objects into

basket until it has completely stopped.

Doing so could result in serious injury.

SW012

WARNING

Never operate the machine with a

bypassed or disconnected balance

system. Operating the machine with

severe out-of-balance loads could result

in personal injury and serious equipment

damage.

SW039

WARNING

Safety Information

F8112201

•Water Damage. Do not spray machine with

water. Short circuiting and serious damage may

result. Repair immediately all seepage due to

worn or damaged gaskets, etc.

Machine Location

•Foundation. The concrete floor must be of

sufficient strength and thickness to handle floor

loads generated by high extract speeds of

machine.

•Service/Maintenance Space. Provide sufficient

space to allow comfortable performance of

service procedures and routine preventive

maintenance.

Consult installation instructions for specific details.

Input and Output Services

•Wat er Pressure. Best performance will be

realized if water is provided at a pressure of 30 –

85 psi (2 – 5.7 bar). Although machine will

function properly at lower pressure, increased fill

times will occur. Water pressure higher than 100

psi (6.7 bar) may result in damage to machine

plumbing. Component failure(s) and personal

injury could result.

•Steam Heat (Optional) Pressure. Best

performance will be realized if steam is provided

at a pressure of 30 – 80 psi (2 – 5.4 bar). Steam

pressure higher than 125 psi (8.5 bar) may result

in damage to steam components and may cause

personal injury.

For machines equipped with optional steam heat,

install piping in accordance with approved

commercial steam practices. Failure to install

supplied steam filter may void warranty.

•Drainage System. Provide drain lines or troughs

large enough to accommodate total number of

gallons that could be released if all machines on

site drained at same time from highest attainable

level. If troughs are used, they should be covered

to support light foot traffic.

•Power. For personal safety and for proper

operation, machine must be grounded in

accordance with state and local codes. Ground

connection must be to a proven earth ground, not

to conduit or water pipes. Do not use fuses in

place of circuit breaker. An easy-access cutoff

switch should also be provided.

Always disconnect power and water supplies before a

service technician performs any service procedure.

Where applicable, steam and/or compressed air

supplies should also be disconnected before service is

performed.

Do not place volatile or flammable fluids

in any machine. Do not clean the machine

with volatile or flammable fluids such as

acetone, lacquer thinners, enamel

reducers, carbon tetrachloride, gasoline,

benzene, naptha, etc. Doing so could

result in serious personal injury and/or

damage to the machine.

SW002

DANGER

Replace all panels that are removed to

perform service and maintenance

procedures. Do not operate the machine

with missing guards or with broken or

missing parts. Do not bypass any safety

devices.

SW019

CAUTION

Ensure that a ground wire from a proven

earth ground is connected to the ground

lug near the input power block on this

machine. Without proper grounding,

personal injury from electric shock could

occur and machine malfunctions may be

evident.

SW008

WARNING

Safety Information

F8112201

DirectDrive

Machines equipped with DirectDrive require special

attention with regard to operating environment.

•An especially dusty or linty environment will

require more frequent cleaning of AC inverter

drive cooling fan filter and of AC inverter drive

itself.

•Power line fluctuations from sources such as

uninterruptible power supplies (UPS) can

adversely affect machines equipped with AC

inverter drive. Proper suppression devices should

be utilized on incoming power to machine to

avoid problems.

•A clean power supply free from voltage spikes

and surges is absolutely essential for machines

equipped with AC inverter drive. Inconsistencies

(peaks and valleys) in power supply can cause

AC inverter drive to generate nuisance errors.

If voltage is above 230 Volt for 200 Volt

installation or 460 Volt for 400 Volt installation,

ask power company to correct. As an alternative,

a step-down transformer kit is available from

distributor. If voltage is above 240 Volt for 200

Volt installation or 480 Volt for 400 Volt

installations, a buckboost transformer is required.

•Sufficient space to perform service procedures

and routine preventive maintenance is especially

important for machines equipped with AC

inverter drive.

Safety Information

F8112201

Model Identification

Information in this manual is applicable to these

models:

Medium Speed High Speed

Pound

CP040PMN1

CP040PMQ1

CP040PMX1

CPC40M

IP040PMN1

IP040PMQ1

IP040PMX1

IPH40M

IPH180

CP040PHN1

CP040PHQ1

CP040PHX1

CPC40H

IP040PHN1

IP040PHQ1

IP040PHX1

IPH40H

JP040PHN1

JP040PHQ1

Pound

CP060PMN1

CP060PMQ1

CP060PMX1

CPC60M

IP060PMN1

IP060PMQ1

IP060PMX1

IPH60M

IPH270

JP060PMQ1

CP060PHN1

CP060PHQ1

CP060PHX1

CPC60H

IP060PHN1

IP060PHQ1

IP060PHX1

IPH60H

JP060PHN1

JP060PHQ1

Pound

CP080PMN1

CP080PMQ1

CPC80M

IP080PMN1

IP080PMQ1

IPH80M

IPH370

CP080PHN1

CP080PHQ1

CPC80H

IP080PHN1

IP080PHQ1

IPH80H

JP080PHN1

JP080PHQ1

100

Pound

CP100PMN1

CP100PMQ1

CPC100M

IP100PMN1

IP100PMQ1

IPH100M

IPH460

JP100PMQ1

CP100PHN1

CP100PHQ1

CPC100H

IP100PHN1

IP100PHQ1

IPH100H

JP100PHN1

JP100PHQ1

125

Pound Not Applicable

CP125PHN1

CP125PHQ1

CPC125H

IP125PHN1

IP125PHQ1

IPH125H

IPH570

JP125PHN1

140

Pound

CP140PMN1

CP140PMQ1

CPC140M

IP140PMN1

IP140PMQ1

IPH140M

IPH640

JP140PMQ1

CP140PHN1

CP140PHQ1

CPC140H

IP140PHN1

IP140PHQ1

IPH140H

JP140PHN1

JP140PHQ1

175

Pound Not Applicable

CP175PHN1

CPC175H

IP175PHN1

IPH175H

IPH790

Model Number Familiarization Guide

Sample Model Number: IP060PMQ1

IModel Number Prefix Brand

PProduct Family; P=IPH

060 Washer-Extractor Capacity

(pounds dry weight of laundry)

PType of Control; P=PS40

MSpin Speed; M=Medium

QElectrical Voltage; Q=200-208/220-240 Volt/50 or 60 Hertz/3 Phase

This manual suits for next models

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