Alcatel-Lucent ENTERPRISE 4018 Instruction manual

4018 I.P. QUICK USER GUIDE

TO ANSWER A CALL-Lift receiver

TO HANG UP A CALL-Replace the receiver or press the release key

TO TRANSFER A CALL-While caller is on the line, (do not hold call) Dial he extension

number, and wait for reply, and han up.

TO CANCEL A TRANSFERRED CALL- Call on line, (do not hold call) Dial extension

number, if you et no reply, cancel the transferred call by pressin the release key

, Then press the line key (flashin reen) to return to the caller.

TO HOLD A CALL-Press the hold key, to retrieve a held call- Press the line key

(flashin reen).

TO PICK UP A CALL AT ANOTHER EXTENTION- Lift the handset and press the Pick Up

key.

TONE KEY- this key allows you to use touch-tone keys, e. .; if an Auto Attendant

answers you, Press the TONE key to allow you use touch-tone.

AUTOMATIC CALL BACK-Upon receipt of a busy tone, Press # key.

CONFRENCE CALLS ( 3 way calls)- Dial first number, when answered, Dial second

number, when answered Dial 50.

TO PARK A CALL- while caller is on the line, Press 12 and han up receiver. To

retrieve Parked call, Lift receiver and Dial 12 followed by extension number where

call was ori inally parked.

MASTER DIVERT

TO DIVERT TO AN EXTENTION NUMBER- Press the Mdivert key followed by the

extension number and release key .

TO DIVERT TO YOUR VOICEMAIL- Press the Mdivert key followed by your mail key

, and your release key.

TO DIVERT TO A MOBILE EXTERNAL NUMBER- Press the MDivert key followed by 9

and the external number followed by the MDivert key a ain and then Release.

TO CANCEL ANY DIVERT- Dial 60 and release key.

PERSONAL SPEED DIALS

Speed dials save under codes 0-9

TO PROGRAM A SPEED DIAL- Press the directory key followed by the

information key , type in the first code (0). Type in the name ( 6 characters)

shown on your screen, press the ok key , then type in 9 and the number and

press ok key a ain.To pro ram the next number press the information key a ain ,

followed by the next code (1), the name, number and so on as above. When you

have finished pro rammin your numbers, press the release key.

TO DIAL OUT A SPEED DIAL- Press the directory key followed by the relevant

code. (0-9).

DIAL BY NAME

Your directory will list all internal and all saved external numbers.

To find names and numbers, Press and hold the directory key for 2 seconds.

Type in the1st letter of the person’s FIRST name and use your navi ator key to

scroll throu h the names. Note; e. . if you are lookin for a name be innin with L

Press 5 on your keypad and be in scrollin from J you can not press 5 three times as

on a mobile phone. When the correct name is found press the ok key to dial.

VOICEMAIL

Your phone will automatically divert to voicemail after 4 rin s.

TO SET UP YOUR VOICEMAIL FOR THE FIRST TIME

Press the flashin mail key

And listen to the prompts.

You will be asked to enter a 4 di it password and press # to confirm.

You will be asked to record your name and press # to confirm, once this is done you

may han up. If you wish to record your own voice messa e follow the prompts in

800.

TO RETRIEVE A VOICEMAIL OR TEXT MESSAGE

Text means a missed call (caller ID) it will show the number of a missed call)

When your mail key is flashin , press it and enter your 4 di it personal

password. Your Voice and text will appear on your screen e. .; Voice 1 / Text 0

To listen to your voice messa e press 1

To check your text press 3

To delete voice or text press 2

TO DIAL INTO YOUR MAILBOX FROM OUTSIDE THE OFFICE

Dial

TO MODIFY YOUR PHONE

DIAL 800

You will hear the followin options

Opt 1 – Mailbox – 1 to record your reetin

2 to listen to your reetin

4 to record your name

5 to modify notify mode

Opt 2 – Assistant- 1 is collea ue

2 is external no

3 is mobile no

4 is operator # to confirm

Opt 3 – Confi ure- 1 is to chan e rin tone

2 is screen bri htness

3 is headset

Opt 4 – Personal Options

1- to chan e password

2- to chan e lan ua e

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