Advantech ARK-3384 Series User manual

ARK-3384

Wireless Enabled, Audio and

Three USB Port Fanless

Embedded Box Computer

User Manual

ARK-3384 User Manual ii

The documentation and the software included with this product are copy-

righted 2006 by Advantech Co., Ltd. All rights are reserved. Advantech

Co., Ltd. reserves the right to make improvements in the products

described in this manual at any time without notice. No part of this man-

ual may be reproduced, copied, translated or transmitted in any form or

by any means without the prior written permission of Advantech Co., Ltd.

Information provided in this manual is intended to be accurate and reli-

able. However, Advantech Co., Ltd. assumes no responsibility for its use,

nor for any infringements of the rights of third parties, which may result

from its use.

Acknowledgements

Award is a trademark of Award Software International, Inc.

IBM, PC/AT, PS/2 and VGA are trademarks of International Business

Machines Corporation.

Intel and Pentium are trademarks of Intel Corporation.

Microsoft Windows and MS-DOS are registered trademarks of Microsoft

Corp.

RTL is a trademark of Realtek Semi-Conductor Co., Ltd.

All other product names or trademarks are properties of their respective

owners.

For more information on this and other Advantech products, please visit

our websites at: http://www.advantech.com

http://www.advantech.com.tw/products/

sub_category.asp?category_id=1-23A2QN&BU=ACG

For technical support and service, please visit our support website at:

http://support.advantech.com

This manual is for the ARK-3384-1S0A2E, and ARK-3384-1S4A2E.

Part No. 2006338400 Edition 1

Printed in Taiwan April 2007

iii

Product Warranty (2 years)

Advantech warrants to you, the original purchaser, that each of its prod-

ucts will be free from defects in materials and workmanship for two years

from the date of purchase.

This warranty does not apply to any products which have been repaired or

altered by persons other than repair personnel authorized by Advantech,

or which have been subject to misuse, abuse, accident or improper instal-

lation. Advantech assumes no liability under the terms of this warranty as

a consequence of such events.

Because of Advantech’s high quality-control standards and rigorous test-

ing, most of our customers never need to use our repair service. If an

Advantech product is defective, it will be repaired or replaced at no

charge during the warranty period. For out-of-warranty repairs, you will

be billed according to the cost of replacement materials, service time and

freight. Please consult your dealer for more details.

If you think you have a defective product, follow these steps:

1. Collect all the information about the problem encountered. (For

example, CPU speed, Advantech products used, other hardware

and software used, etc.) Note anything abnormal and list any

onscreen messages you get when the problem occurs.

2. Call your dealer and describe the problem. Please have your man-

ual, product, and any helpful information readily available.

3. If your product is diagnosed as defective, obtain an RMA (return

merchandize authorization) number from your dealer. This allows

us to process your return more quickly.

4. Carefully pack the defective product, a fully-completed Repair and

Replacement Order Card and a photocopy proof of purchase date

(such as your sales receipt) in a shippable container. A product

returned without proof of the purchase date is not eligible for war-

ranty service.

5. Write the RMA number visibly on the outside of the package and

ship it prepaid to your dealer.

ARK-3384 User Manual iv

Declaration of Conformity

This product has passed the CE test for environmental specifications

when shielded cables are used for external wiring. We recommend the use

of shielded cables. This kind of cable is available from Advantech. Please

contact your local supplier for ordering information.

FCC Class A

Note: This equipment has been tested and found to comply with the limits

for a Class A digital device, pursuant to part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environ-

ment. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction

manual, may cause harmful interference to radio communications. Opera-

tion of this equipment in a residential area is likely to cause harmful inter-

ference in which case the user will be required to correct the interference

at his own expense.

Technical Support and Assistance

1. Visit the Advantech web site at www.advantech.com/support

where you can find the latest information about the product.

2. Contact your distributor, sales representative, or Advantech's cus-

tomer service center for technical support if you need additional

assistance. Please have the following information ready before you

call:

– Product name and serial number

– Description of your peripheral attachments

– Description of your software (operating system, version, appli-

cation software, etc.)

– A complete description of the problem

– The exact wording of any error messages

Document Feedback

To assist us in making improvements to this manual, we would welcome

comments and constructive criticism. Please send all such - in writing to:

[email protected]

Packing List

ARK-3384 Series Model

There are two sub-models in ARK-3384 series listed below:

Table 1.1 ARK-3384 Model List

Before setting up the system, check that the items listed below are

included and in good condition. If any item does not accord with the

table, please contact your dealer immediately.

Packing list

• 1 x ARK-3384 Unit

• 1 x DIN-Rail Mounting Kit

• 1 x PS2 Keyboard/Mouse Cable (P/N: 1700060202)

• 1 x Driver and Utility CD (P/N: 2066338400)

• 1 x Flat Cable Supports RS-485/RS-422 Mode for COM2 Serial

Port (P/N: 1700001967)

• 1 x 2-P Phoenix to DC-Jack Power Cable (P/N: 1700001394)

• 1 x 2.4GHz External Antenna (P/N: 1750000318)

If any of these items are missing or damaged, contact your distributor or

sales representative immediately.

Model Number Description

ARK-3384-1S0A2E ULV Celeron M 1.0 GHz Embedded Box Com-

puter, with one VGA, one LVDS, three USB 2.0,

two COM, AC97 Audio, one Fast Ethernet, one

802.11b/g Wireless LAN

ARK-3384-1S4A2E ULV Pentium M 1.4 GHz Embedded Box Com-

puter, with one VGA, one LVDS, three USB 2.0,

two COM, AC97 Audio, one

ARK-3384 User Manual vi

Safety Instructions

1. Please read these safety instructions carefully.

2. Please keep this User‘s Manual for later reference.

3. Please disconnect this equipment from AC outlet before cleaning. Use

a damp cloth. Don‘t use liquid or sprayed detergent for cleaning. Use

moisture sheet or clothe for cleaning.

4. For pluggable equipment, the socket-outlet shall near the equipment

and shall be easily accessible.

5. Please keep this equipment from humidity.

6. Lay this equipment on a reliable surface when install. A drop or fall

could cause injury.

7. Do not leave this equipment in an uncontrolled environment; storage

temperatures above 60ºC may damage the equipment.

8. The openings on the enclosure are for air convection hence protecting

the equipment from overheating. DO NOT COVER THE OPENINGS.

9. Make sure the voltage of the power source when connecting the equip-

ment to the power outlet.

10. Place the power cord such a way that people cannot step on it. Do not

place anything over the power cord. The power cord must be rated for the

product and for the voltage and current marked on the product’s electrical

ratings label. The voltage and current rating of the cord should be greater

than the voltage and current rating marked on the product.

11. All cautions and warnings on the equipment should be noted.

12. If the equipment is not used for long time, disconnect the equipment

from mains to avoid being damaged by transient over-voltage.

13. Never pour any liquid into ventilation openings; this could cause fire

or electrical shock.

14. Never open the equipment. For safety reasons, only qualified service

personnel should open the equipment.

15. If one of the following situations arise, get the equipment checked by

service personnel:

a. The Power cord or plug is damaged.

b. Liquid has penetrated the equipment.

c. The equipment has been exposed to moisture.

d. The equipment has not worked well or you can not get it work accord-

ing to user‘s manual.

vii

e. The equipment has been dropped and damaged.

f. The equipment has obvious signs of breakage

W i c h t i g e S i c h e r h e i s h i n w e i s e

1. Bitte lesen sie Sich diese Hinweise sorgfältig durch.

2. Heben Sie diese Anleitung für den späteren Gebrauch auf.

3. Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen. Ver-

wenden Sie Keine Flüssig-oder Aerosolreiniger. Am besten dient

ein angefeuchtetes Tuch zur Reinigung.

4. Die NetzanschluBsteckdose soll nahe dem Gerät angebracht und

leicht zugänglich sein.

5. Das Gerät ist vor Feuchtigkeit zu schützen.

6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten.

Ein Kippen oder Fallen könnte Verletzungen hervorrufen.

7. Die Belüftungsöffnungen dienen zur Luftzirkulation die das Gerät

vor überhitzung schützt. Sorgen Sie dafür, daB diese Öffnungen

nicht abgedeckt werden.

8. Beachten Sie beim. AnschluB an das Stromnetz die AnschluBw-

erte.

9. Verlegen Sie die NetzanschluBleitung so, daB niemand darüber

fallen kann. Es sollte auch nichts auf der Leitung abgestellt werden.

10. Alle Hinweise und Warnungen die sich am Geräten befinden sind

zu beachten.

11. Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten

Sie es vom Stromnetz trennen. Somit wird im Falle einer Überspan-

nung eine Beschädigung vermieden.

Warning! THIS COMPUTER IS PROVIDED WITH A BAT-

TERY-POWERED REAL-TIME CLOCK CIR-

CUIT. THERE IS A DANGER OF EXPLOSION

IF BATTERY IS INCORRECTLY REPLACED.

REPLACE ONLY WITH SAME OR EQUIVLENT

TYPE RECOMMENDED BY THE MANUFAC-

TURE. DISCARD USED BATTERIES ACCORD-

ING TO THE MANUFACTURER’S

INSTRUCTIONS.

ARK-3384 User Manual viii

12. Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder

Flüssigkeiten in das Gerät gelangen. Dies könnte einen Brand bzw.

elektrischen Schlag auslösen.

13. Öffnen Sie niemals das Gerät. Das Gerät darf aus Gründen der ele-

ktrischen Sicherheit nur von authorisiertem Servicepersonal geöff-

net werden.

14. Wenn folgende Situationen auftreten ist das Gerät vom Stromnetz

zu trennen und von einer qualifizierten Servicestelle zu überprüfen:

– Netzkabel oder Netzstecker sind beschädigt.

– Flüssigkeit ist in das Gerät eingedrungen.

– Das Gerät war Feuchtigkeit ausgesetzt.

– Wenn das Gerät nicht der Bedienungsanleitung entsprechend

funktioniert oder Sie mit Hilfe dieser Anleitung keine Verbesse-

rung erzielen.

– Das Gerät ist gefallen und/oder das Gehäuse ist beschädigt.

– Wenn das Gerät deutliche Anzeichen eines Defektes aufweist.

15. VOSICHT: Explisionsgefahr bei unsachgemaben Austausch der

Batterie.Ersatz nur durch densellben order einem vom Hersteller

empfohlene-mahnlichen Typ. Entsorgung gebrauchter Batterien

navh Angaben des Herstellers.

16. ACHTUNG: Es besteht die Explosionsgefahr, falls die Batterie auf

nicht fach-männische Weise gewechselt wird. Verfangen Sie die

Batterie nur gleicher oder entsprechender Type, wie vom Hersteller

empfohlen. Entsorgen Sie Batterien nach Anweisung des Herstell-

ers.

Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000

beträgt 70dB(A) oder weiger.

Haftungsausschluss: Die Bedienungsanleitungen wurden entsprechend

der IEC-704-1 erstellt. Advantech lehnt jegliche Verantwortung für die

Richtigkeit der in diesem Zusammenhang getätigten Aussagen ab.

Safety Precaution - Static Electricity

Follow these simple precautions to protect yourself from harm and the

products from damage.

1. To avoid electrical shock, always disconnect the power from your

PC chassis before you work on it. Don't touch any components on

the CPU card or other cards while the PC is on.

2. Disconnect power before making any configuration changes. The

sudden rush of power as you connect a jumper or install a card may

damage sensitive electronic components.

ARK-3384 User Manual x

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