Acer Altos T350 F4 User manual

User’s Guide

Altos T350 F4

System setup

System notes

Thank you for purchasing yourAcer server. This user guide is intended as a reference for

experienced server technicians and helps detail many of the features available in Acer

servers. For more detailed information about any particular component or software solution,

you may consult the technical specifications or the user manuel for that application.

Note: Before opening or removing any components

please contact your local certified Acer service

representative

Warning: Any parts or components damaged

during replacement by a non-certified technician

are not covered by the warranty. For details,

please consult the warranty guide from your system.

System component identification

Altos T350 F4 System Front View:

Front I/O Ports

Power Button

Alarm Mute

System Reset

USB Ports

Power Status LED

HDD Activity LED

LAN Activity LED

Fan Failure/Overhear LED

3.5” Drive Bay

Key Lock

Hot-Swappable HDD Bay 0-7

⑩

②

③

①

④

⑤

⑥

⑦

⑧

⑨

Altos T350 F4 System Rear View:

Rear Chassis Features

Power Supply Units

Up to two power supply units are supported

System Fan Outlet

I/O Ports

The I/O rear panel is located here.

Expansion Slots

Kensington Lock

②

③

①

④

⑤

Setting up the system

Pre-installation requirements

Selecting a site

Before unpacking and installing the system, select a suitable site for the system for

maximum efficiency. Consider the following factors when choosing a site for the system:

Near a grounded power outlet.

Clean and dust-free

Stable surface free from vibration.

Well-ventilated and away from sources of heat.

Secluded from electromagnetic fields produced by electrical devices such as air

conditioners, radio and TV transmitters, etc.

Checking the package contents

Check the following items from the package:

System unit

Accessory box

If any of the above items is damaged or missing, contact your dealer immediately.

Save the boxes and packing materials for future use.

Turning on the system

After making sure that you have properly set up the system, applied power and connected

all the necessary peripherals, you can now power on the system. Follow the procedure

below.

Press the power button 。

The system starts up and displays a welcome message on the monitor. After that, a series

of power-on self-test (POST) messages appears. The POST messages indicate if the

system is running well or not.

Note: If the system does not turn on or boot after

pressing the power button, go to the next section

for the possible causes of the boot failure

Aside from the POST messages, you can determine if the system is in good condition by

checking if the following occurred.

The power status indicator on the front panel lights up blue.

The Num Lock, Caps Lock and Scroll Lock indicators on the keyboard light up.

Power-on problems

If the system fails to boot after you have applied power, check the following factors that

might have caused the boot failure.

The external power cord may be loosely connected.

Check the power cord connection from the power outlet to the power cord socket on

the rear panel. Make sure that the cord is properly connected to the power outlet and to

the power cord socket.

No power comes from the grounded power outlet. Have an electrician check your

power outlet.

Loose or improperly connected internal power cables.

Check the internal cable connections. If you are not confident to perform this step, ask

a qualified technician to assist you.

Warning! Make sure all power cords are

disconnected from the electrical outlet before

performing this task.

Note: If you have gone through the preceding

actions and the system still fails to boot, ask your

dealer or a qualified technician for assistance.

Turning off the system

There are two ways to turn off the server—via software or via hardware. The software

procedure below applies to a system running on a Windows OS. For other shutdown

procedures, refer to the related user documentation.

To turn off the system via software:

1. Press <Ctrl> + <Alt> + <Delete> on the attached keyboard or click Start on the

Windows taskbar.

2. Select Shut Down.

3. Select Shut Down from the drop-down menu, then click OK.

To turn off the system via hardware

If you cannot shut down the server via software, press the power button for at least four

seconds. Quickly pressing the button may put the server in a Suspend mode only.

Environmental Temperature Specifications

System inlet temperature

Operating

10°- 35°C (50°- 95°F)

Non-operating

-40°- 60°C (-40°- 140°F)

Relative humidity

Operating

8 - 90 % (non-condensing)

Non-operating

5 - 95 % (non-condensing)

System troubleshooting

Resetting the system

Before going through in-depth troubleshooting, attempt first to reset the system using one

of the methods below.

Perform

Purpose

To do this

Soft boot

To clear the system memory and

reload the operating system.

Press <Ctrl> + <Alt> + <Del>

Cold boot

To clear the system memory, restart

POST, and reload the operating

system. This will halt power to all

peripherals.

Turn the system off and then on

again.

Initial system startup problems

Problems that occur at initial system startup are usually caused by an incorrect installation

or configuration. Hardware failure is a less possible cause. If the problem you are

experiencing is with a specific application.

Initial troubleshooting checklist

AC power is available at the wall outlet?

Is the power supply module properly installed?

Is the system power cord properly plugged into the power supply module socket? and

connected to a NEMA 5-15R outlet for 100-120 V or a NEMA 6-15R outlet for 200-240

Are all peripheral cables correctly connected and secured?

Did you press the system power button to turn the server on (power on indicator should

be lit green)?

Are all device drivers properly installed?

Are hard disk drive(s) properly formatted and configured?

Are the BIOS configuration settings in the BIOS Setup Utility correct?

Is the operating system properly loaded?

Refer to the operating system documentation.

Are all hardware components compliant with the tested components

lists?

Are all internal cables correctly connected and secured?

Is the processor properly seated in its mainboard socket?

Are all standoffs in the proper location and not touching any components, causing a

potential short?

Are all add-in expansion cards fully seated in their mainboard slots?

Are all system jumpers correctly set?

Are all switch settings on add-in boards and peripheral devices correct?

To check these settings, refer to the manufacturer’s documentation that comes with

them. If applicable, ensure that there are no conflicts (e.g., two add-in boards sharing

the same interrupt).

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