Acer Aspire M5810 User manual

Acer

Aspire M5810

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

Revision History

Please refer to the table below for the updates made on this service guide.

Date Chapter Updates

iii

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular

purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its

dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential

damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are

trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

SCREEN

MESSAGES Denotes actual messages that appear on screen.

NOTE Gives additional information related to the current topic.

WARNING Alerts you to any physical risk or system damage that might result from doing

or not doing specific actions.

CAUTION Gives precautionary measures to avoid possible hardware or software

problems.

IMPORTANT Reminds you to do specific actions relevant to the accomplishment of

procedures.

Service Guide Coverage

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on

card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic

service guide. In such cases, please contact your regional offices or the responsible personnel/channel to

provide you with further technical details.

FRU Information

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available

on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in

the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the

list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

vii

System Tour 1

Features 1

System Components 1

M/B Placement 4

Block Diagram 5

Front Panel 6

Rear Panel 7

Power Management Function(ACPI support function) 8

System Utilities 9

CMOS Setup Utility 9

Entering CMOS setup 10

Navigating Through the Setup Utility 10

Setup Utility Menus 11

System Disassembly 24

Disassembly Requirements 24

Pre-disassembly Procedure 25

Removing the Side Panel 26

Removing the Front Bezel 27

Removing the Heat Sink Fan Assembly 28

Removing the Processor 29

Removing the VGA Card 30

Removing the TV Tuner Card 31

Removing the Hard Disk Drive 32

Removing the Optical Drive 34

Removing the Power Supply 35

Remove Cables 36

Remove System FAN 37

Removing the Memory Modules 38

Removing the Mainboard 39

System Troubleshooting 40

Power-On Self-Test (POST) 41

POST Error Messages List 46

Error Symptoms List 53

Undetermined Problems 58

Jumper and Connector Information 59

Jumper Setting 59

FRU (Field Replaceable Unit) List 65

Aspire M5810 Exploded Diagram 66

Aspire M5810 FRU List 68

Intel RAID SOP 76

Table of Contents

Chapter 1 1

Features

Below is a brief summary of the computer’s many feature:

NOTE: The features listed in this section is for your reference only. The exact configuration of the system

depends on the model purchased.

Operating System

•Microsoft Windows 7 Home Premium 64bit

•Microsoft Windows Vista Home Premium SP1 64bit

•Others upon request

Processor

•Socket Type: Intel Socket H2 ,LGA 1156 pin

•Socket Quantity: 1

•Processor Type:

•Inte Lynnfield/Clarkdale with 45nm family mainstream processorsl Celeron 450 processor

•2009B Mainstream (95W) FMB

Chipset

•Intel P55 +H57 (Ibex Peak)

PCB

•4 Layer uATX form factor 9.6in X 9.6in (24.38cm X 24.38cm)

Memory subsystem

•Socket Type: DDR III Un-buffered DIMM connector

•Socket Quantity: 4

•2 channels, 2 DIMMs per channel.

•Different colors for DIMM 0 and DIMM 1

•Max memory of 8 GB supported (using 2Gb tech)

•DDR3 1.5V 1066/1333 (1GB / 2GB / 4GB)

•Design Criteria:

•Must meet Intel Lynnfield and Clarkdale Chipset platform design guide

•Support 1.5V DIMM

•Dual channel should be enabled always when plug-in 2 same memory size DDRIII. memory

module

Hard disk

•Support up to two SATA ports

•3.5", 25.4mm

•Capacity and models are listed on AVLC

System Tour

Chapter 1

2Chapter 1

Optical disk

•Support one SATA 5.25" standard ODD

•Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite

•Maximum ODD depth to 185mm with bezel

•Models are listed on AVLC

Graphics card support

•No mechanical retriction to support for double slot, full length graphics cards in the single PSIe X16 slot

Serial ATA controller

•Slot Type: SATA connector

•Six SATA ports:

•4 for HDD

•2 for ODD

•Storage Type support:

1.HDD : Support RAID 0/1/5/10

2.Blue Ray ODD

3.AHCI mode supported for internal SATA port

•Slot Type :e-SATA connector :

•Controller: JMB362-QGEZ0A

•2x e-SATA with red color connector at rear IO

Audio

•Chip : Realtek ALC888S HD Audio Codec 7.1 with Dolby HT

•Connectors support:

•Rear 6 jack follow HD audio definition including optical S/PDIF output

•Audio jacks color coding: should meet Microsoft Windows Logo Program Device Requirements:

Audio-0002

•1 S/PDIF internal port

•1 front panel audio header (2*5)

LAN

•Controller: Intel PCI-E Gbt LAN controller/PHY

•RJ-45 Back panel port with Link/Activity LEDs

USB ports

•Supports 14 USB ports. All USB ports must be boot-capable includes USB-ODD, USB-HDD, USB-FDD,

and etc…

•All USB ports must be 2.0 certified.

•All USB ports must provide the over current protection.

•6 USB port located on rear panel and the others located on front bezel and top bezel.

Extension slot

•Support one PCIe x 16 slot

•Support two PCIe x 1 slots

•Support one PCIe x 4 slot

Chapter 1 3

Total I/O ports

•One RGB output (Clarkdale CPU only in Q1'10)

•One HDMI output (Clarkdale CPU only in Q1'10)

•One RJ45header

•10 USB ports (6 on the back, 2 on top and 2 on the front

•Two e-SATA.

•Five HD audio in/out put plus optical SPDIF.

•One HD headphone output in front bezel

•One MIC-IN in front bezel

•Multi-in-1 card reader (SD , MMC , Mini-SD , Micro-SD (T-flash) , RS-MMC, Mobile -MMC ,MMC-micro,

MS , MS-PRO , MS Duo , MS-PRO Due , Micro-MS(M2), xD type M and Type H card, CF type I and II,

Microdrive)

System BIOS

•Size: 4 ~ 8Mb

•Phoenix Award or AMI Kernel with Acer skin

Power supply

•Up to 500watt power rating

•Active PFC 220V for EMEA and China

•Non-PFC 110V and 220V with select switch.

•Active PFC 220V with Energy Star 5.0

Table of contents

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