Acer Aspire M3470 User manual

Acer

Aspire M3470

Service Guide

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on this service guide.

Date Chapter Updates

iii

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular

purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its

dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential

damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are

trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

SCREEN

MESSAGES Denotes actual messages that appear on screen.

NOTE Gives additional information related to the current topic.

WARNING Alerts you to any physical risk or system damage that might result from doing

or not doing specific actions.

CAUTION Gives precautionary measures to avoid possible hardware or software

problems.

IMPORTANT Reminds you to do specific actions relevant to the accomplishment of

procedures.

Service Guide Coverage

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on

card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic

service guide. In such cases, please contact your regional offices or the responsible personnel/channel to

provide you with further technical details.

FRU Information

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available

on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in

the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the

list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

vii

System Tour 1

Features 1

Block Diagram 4

System Components 5

Front Panel 5

Rear Panel 6

Hardware Specifications and Configurations 7

Power Management Function(ACPI support function) 11

System Utilities 12

CMOS Setup Utility 12

Entering CMOS setup 13

Navigating Through the Setup Utility 13

Setup Utility Menus 14

System Disassembly and Assembly 24

Disassembly Requirements 24

Pre-disassembly Procedure 25

Removing the Side Panel 26

Removing the Front Bezel 27

Removing the Heat Sink Fan Assembly 28

Removing the Processor 30

Removing the TV-Tuner Card 32

Removing the VGA Card 34

Removing the Hard Disk Drive 35

Removing the Optical Drive 37

Removing the Power Supply 39

Removing the System Fan 41

Removing the Memory Modules 42

Removing the Mainboard 43

Removing the Top Cover 46

Removing the Power Switch and LED Cable Assembly 48

Removing the Card Reader 49

Removing the Top USB and Audio I/O Assembly 50

Assembly Requirements 52

Assembly Procedure 53

Install the Processor 54

Install the Heat Sink Fan Assembly 55

Install the Memory 57

Romoving the Side Panel 58

Removing the Cage of Hard Disk Drive 59

Removing the PCI Cover 60

Install the Power Supply 61

Install the I/O Shielding 62

Install the Main Board 63

Install the System Fan 65

Install the Optical Drive 66

Install the Hard Disk Drive 68

Install the VGA Card 72

Install the TV-Tuner Card 73

Install the Front Bezel 74

Install the Side Panel 75

Table of Contents

viii

System Troubleshooting 76

Hardware Diagnostic Procedure 76

System Check Procedures 77

Power System Check 77

System External Inspection 77

System Internal Inspection 77

Beep Codes 78

Checkpoints 79

BIOS Recovery 82

Jumper and Connector Information 83

M/B Placement 83

Jumper Setting 85

Setting Jumper 85

FRU (Field Replaceable Unit) List 92

Aspire M3470 Exploded Diagram 93

Aspire M3470 FRU List 95

Chapter 1 1

Features

Below is a brief summary of the computer’s many feature:

NOTE: The features listed in this section is for your reference only. The exact configuration of the system

depends on the model purchased.

Operating System

•Microsoft Windows 7 Home Premium x64

•Microsoft Windows 7 Home Basic x64

•Microsoft Windows 7 Home Premium x86

•Microsoft Windows 7 Home Basic x86

•Microsoft Windows 7 Starter x86

•Linpus XWindows

•Linpus Console

•Free DOS

Processor

•Socket type: Socket FM1

•AMD Liano 65W and 100W CPU which supports AMD Turbo Core 2.0 Technology.

Chipset

•AMD A75 FCH

PCB

•DTX 4L

Memory subsystem

•Socket Type: DDR III connector.

•Socket Quantity: 4 DIMMs.

•2 channels, 2 DIMMs per channel. Different colors for DIMM 0 and DIMM 1.

•Dual channel should be enabled always when plug-in 2 same memory size DDRIII. memory module.

•Max memory of 16 GB supported (using 4Gb tech).

•Support DDR3 1.5V 1066/1333 (1GB / 2GB / 4GB).

Graphics

•HD Graphics Support

•Dual independent display -- HDMI and VGA.

•Digital displayHDMI with HDMI CTS 1.4 compliance.

•Need to measure VGA follow Acer VGA SOP.

•Support for Cool'n'Quiet™ via FID/VID change.

•Support for AMD PowerNow!™.

System Tour

Chapter 1

2Chapter 1

•Monitor compatible is requested to the monitor AVL and DQM recommended list.

•Must with latch in slot.

Hard disk drive

•Support up to three SATA ports

•3.5",25.4mm

•Capacity and models are listed on AVLC

Optical disk drive

•Support one SATA 5.25" standard ODD

•Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite

•Maximum ODD depth to 185mm with bezel

•Models are listed on AVLC

Graphics card

•One PCI-E x 16 graphics card.

•No mechanical retriction to support for double slot, full length graphics cards in the single PCIe X16 slot.

Audio

•Realtek ALC662

•Support stereo output. (5.1 channel with SW re-tasking)

•Rear IO: 3 jack Color define should follow Microsoft requirement.

•Front IO: 1*Microphone-in, 1*head phone jack.

Serial ATA controller

•Slot Type: SATA connector

•SATA ports quantity: 3(SATA 3Gb/s).

•Design requiremnt:

•HDD : Support AHCI mode/Native IDE mode.

•Default AHCI mode in Microsoft windows OS. Native IDE mode in non-windows OS.

•Blue Ray ODD.

•AHCI/Native IDE mode supported for internal SATA port.

LAN

•Realtek RTL8111E-VL-CG with surge protection.

Extension slot

•1 * PCIE x16 (PCIE V2.0)

•3 * PCIE x1 (PCIE V2.0)

USB2.0

•Rear IO : * 4 ports

•Internal Header: * 6 ports (3 * USB2.0 H5X2 Header)

Table of contents

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