Xerox DocuPrint 115 Parts list manual

Xerox Document Services Platform Series

Common Controller

System Guide

701P38837

DocuSP 3.6

August, 2002

Xerox Corporation

Global Knowledge and Language Services

800 Phillips Road

Building 845-17S

Webster, New York 14580

and information now allowed by statutory or judicial law hereinafter granted including

without limitation, material generated from the software programs that are displayed

on the screens such as styles, templates, icons, screen displays, looks, and so on.

Printed in the U.S.A., U.K., and France.

XEROX®, XEROX Europe®, and XEROX Canada Limited®, The Document

Company, the stylized X, and all names identifying numbers used in connection with

Xerox products mentioned in this publication are trademarks of XEROX

CORPORATION. All non-Xerox brands and product names are trademarks of their

respective companies. Other company trademarks are also acknowledged.

While the information in this Guide is correct at the time of publication, Xerox reserved

the right at any time to change the information without notice. Changes are made

periodically to this document. Changes and technical updates will be added in

subsequent editions.

SYSTEM GUIDE i

Table of Contents

1. Introduction 1-1

About this guide 1-1

Contents 1-1

Conventions 1-2

Customer Support Number 1-2

2. Gateway Configuration 2-1

Internet Services (HTTP) Gateway Configuration 2-1

Simple Network Management Protocol (SNMP) Configuration 2-2

Configuration variables 2-3

Printer and job messages 2-4

SNMP MIB Support 2-4

NDS Setup 2-6

3. Backup and Restore 3-1

Backup 3-1

Restore 3-2

Xerox Backup & Restore (XBR) Utility for a DP100/115/135/180 EPS System 3-3

Backing up a System 3-3

Restoring a System 3-4

4. Security and Network Setup 4-1

Access and Security 4-1

Changing the logon level 4-2

Overview of Security 4-3

Roles and responsibilities 4-3

Customer responsibility 4-3

Xerox responsibility 4-4

New security features 4-5

TABLE OF CONTENTS

ii SYSTEM GUIDE

Using scripts to enhance security features 4-7

The configure-xdss script 4-8

Disable LP Anonymous Printing 4-8

DigiPath and Decomposition Services 4-8

Remote shell internet service 4-9

The disable-security script 4-9

The enable-ftp and disable-ftp scripts 4-9

The enable-security script 4-9

Secure Solaris file permissions 4-10

Delete and Secure User Accounts 4-10

Disallow all users for at, cron and batch commands 4-10

Disable unnecessary internet services daemons 4-11

Remote Diagnostics 4-12

Disabling secure name service databases: 4-12

Multicast routing 4-13

Securing the sendmail daemon 4-13

Securing the network parameters 4-13

Restricting NFS port monitor 4-13

Disabling remote login to CDE 4-14

Disabling DocuSP as a router 4-14

Security warning banners 4-14

Example of /etc/inetd.conf file after security edits 4-14

Helpful Security tips 4-19

5. Printing 5-1

First In/First Out (FIFO) Printing 5-1

Controller settings for limited FIFO scheduling/printing 5-1

Enable/Disable FIFO Job Scheduling 5-2

ASCII and PCL Printing Utility 5-4

Impact on DocuSP printers 5-4

setpclontrol Utility 5-5

Set lp/lprcopycount utility 5-6

TABLE OF CONTENTS

SYSTEM GUIDE iii

Socket Gateway Configuration Utility: setVPSoption 5-7

TIFF Orientation 5-8

MICR Enablement 5-8

Using VIPP 5-9

Paper Trays 5-9

Printing hints 5-9

6. Finishing 6-1

Subset Finishing 6-1

Creating jobs to use subset finishing 6-2

Subset Offset (Page Level Jog) 6-2

PCL Offset/Separator/Subset Finishing command 6-3

PCL Paper Source Command 6-4

Mixed Stacking 6-4

Additional finishing information 6-5

7. Fonts 7-1

How to choose fonts 7-1

Fonts 7-1

Resident Fonts 7-2

Non Resident Fonts 7-5

Font substitution 7-6

TIFF files 7-6

TIFF overview 7-7

Performance considerations 7-7

Supported TIFF tags 7-7

8. Accounting and Billing 8-1

Accounting 8-1

Auto exporting accounting log 8-1

Accounting exported values 8-1

Billing 8-2

Billable Events 8-2

Billing Meters 8-3

TABLE OF CONTENTS

iv SYSTEM GUIDE

9. Troubleshooting 9-1

Calling for service 9-1

Declared faults 9-1

Printer fault 9-2

Job fault 9-2

Undeclared faults 9-2

Client problems 9-3

Windows problems 9-3

Macintosh problems 9-3

DigiPath problems 9-4

GUI problems 9-4

Print Quality problems 9-5

Font problems 9-5

Inoperable system problems 9-6

Job flow problems 9-6

Job Integrity problems 9-8

PDL problems 9-8

PostScript problems 9-8

TIFF problems 9-9

PDF problems 9-9

Restore password 9-10

Restart DocuSP software without rebooting 9-11

Productivity and performance problems 9-11

Problems when saving a job 9-12

Printing system logs 9-12

all_jobs_log 9-12

system_log 9-12

status_log 9-13

ep_exception_log and ep_primary_log 9-13

Rebooting and restarting 9-14

Loading XDJC/Unix 9-15

Configuring XDJC/Unix 9-16

TABLE OF CONTENTS

SYSTEM GUIDE v

Output files 9-17

Properly ejecting a diskette from the Diskette drive on a DocuSP workstation9-17

10. Hints and Tips 10-1

General 10-1

Disabling the Solaris 8 Screen Saver 10-1

Common Desktop Environment (CDE) Front Panel Removal and

Workaround 10-1

Color Systems 10-2

General Comments 10-2

Time used to generate the PDL 10-2

Time used to transfer PDL 10-2

Time required to RIP PDL 10-3

Time required to print PDL 10-3

Job Submission Hints 10-3

Number of Images 10-3

Ethernet 10-3

Gateways 10-3

Job submission order 10-4

Job RIP Hints 10-4

Variable data 10-4

Image Quality 10-5

Job Printing Hints 10-6

Skipped Pitches 10-6

XJDC Hints and Tips 10-7

PCI Channel Interface PWB Trace Capture Procedure 10-8

Perform a Trace 10-8

Export the trace file to floppy 10-9

TABLE OF CONTENTS

vi SYSTEM GUIDE

Common Controller 1-1

1. Introduction

The System Guide provides the information needed to perform

system administration tasks for configuring and maintaining the

Xerox Document Services Platform (DocuSP) for printing

systems.

NOTE: The Xerox Client Software will be delivered on a floppy

for version 3.6.

About this guide

This guide is intended for Network and System Administrators

responsible for setting up and maintaining Xerox printers with

DocuSP software. Users should have an understanding of the

Sun workstation and be familiar with Solaris 2.x and basic UNIX

commands. This includes the use of text editors such as vi or

textedit and the ability to maneuver within the Solaris

environment. The System Administrator is expected to have a

working knowledge of Local Area Networks (LANs),

communication protocols, and the applicable client platforms to

assist them in a customer site setup.

Contents

In general, this document covers information about the DocuSP

that is not covered in the on-line help or other available guides.

The following list describes the contents of this guide:

• Simple Network Management Protocol Configuration (SNMP)

• Backup and Restore

• Security and Network Setup

•Printing

• Finishing

•Fonts

Introduction System Guide

1-2 Common Controller

• Accounting and Billing

• Troubleshooting

• Hints and Tips

Conventions

This guide includes the following conventions

• Angle brackets - Variable information that is displayed on

your screen is enclosed within angle brackets; for example,

“Unable to copy <filename>.”

• Square brackets - Names of options you select are shown in

square brackets; for example, [OK] and [Cancel].

• Notes are hints that help you perform a task or understand

the text. Notes are found in the following format:

NOTE: This is an example of a note.

Customer Support Number

To place a customer service call, dial the direct TTY number for

assistance. The number is 800-735-2988.

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