Xerox Phaser 8400 User manual

Phaser® 8400 Color Printer

4-3

Paper Jams

This topic includes:

■"Jam at the Exit Cover" on page 4-3

■"Jam at the Front Cover" on page 4-7

■"Jam at Tray 1" on page 4-12

■"Jam at Tray 2, 3, or 4" on page 4-13

For safety information, go to Reference/Troubleshooting/User Safety on the User

Documentation CD-ROM.

Jam at the Exit Cover

Follow these steps to clear the jam.

1. Open the exit cover.

2. Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper are

removed.

8400-016

8400-017

Paper Jams

Phaser® 8400 Color Printer

4-4

3. If you did not find paper in Step 2, lift up the green paper guides.

4. Remove jammed paper.

5. Close the exit cover.

8400-100

8400-065

8400-01

Paper Jams

Phaser® 8400 Color Printer

4-5

6. If you did not find paper in Steps 2–4, follow these steps.

a. Pull up the latch on the front of the printer to open the front cover.

b. Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper

are removed.

c. Close the front cover.

8400-012

8400-020

8400-014

Paper Jams

Phaser® 8400 Color Printer

4-6

7. If you did not find jammed paper in the previous steps, follow these steps.

a. Pull all the trays completely out of the printer and remove jammed paper.

b. Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper

are removed.

c. Replace all trays and push each one completely to the back of the printer.

8400-028

8400-024

8400-005

Paper Jams

Phaser® 8400 Color Printer

4-7

Jam at the Front Cover

Follow these steps to clear the jam.

1. Pull up the latch on the front of the printer to open the front cover.

2. Lift up the green paper guides.

3. Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper are

removed.

8400-012

8400-061

8400-020

Paper Jams

Phaser® 8400 Color Printer

4-8

4. Snap the green paper guide into place and close the front cover.

5. If you did not find paper in Step 2, follow these steps.

a. Open the exit cover.

b. Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper

are removed.

8400-014

8400-016

8400-017

Paper Jams

Phaser® 8400 Color Printer

4-9

c. Lift up the green paper guides.

d. Remove jammed paper.

e. Close the exit cover.

6. If you did not find jammed paper in the previous steps, follow these steps.

8400-100

8400-065

8400-01

Paper Jams

Phaser® 8400 Color Printer

4-10

a. Pull all the trays completely out of the printer and removed jammed paper.

b. Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper

are removed.

8400-028

8400-024

Paper Jams

Phaser® 8400 Color Printer

4-11

c. Replace all trays and push each one completely to the back of the printer.

Note

Use only the approved paper type, weight, and size for the tray. Custom size paper can

be used in Tray 1 only.

For additional information, go to www.phaserSMART.com.

8400-005

Paper Jams

Phaser® 8400 Color Printer

4-12

Jam at Tray 1

Follow these steps to clear the jam.

1. Remove all of the paper from Tray 1. Verify that any torn of pieces of paper are removed.

2. Load the paper and push it completely to the back of the tray.

3. Press the side guides against the paper.

For additional information, go to www.phaserSMART.com.

8400-02

8400-053

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