Xerox DocuPrint XJ6C User manual

The Document Company

XEROX

DocuPrint XJ6C

Ink Jet Printer

701P97999

1998

Xerox Corporation

information now allowed by statutory or judicial law or hereinafter granted.

Xerox and all Xerox products mentioned in this publication are trademarks of Xerox

Corporation.

Xerox and all Xerox products mentioned in this publication are registered trademarks of the

Xerox Corporation and used by Xerox Canada Ltd. as a registered user.

Windows™ is a trademark of Microsoft Corporation. Products and trademarks of other

companies are also acknowledged.

Publication number: 701P97999

Customer Support

To resolve problems with your printer, follow the

suggestions that are provided in Chapter 4,

Troubleshooting the Printer.

If you are unable to solve a XJ6C problem using this

guide or the online Help, call the Xerox Customer Support

Center. Before calling, make sure you have the following

information:

•XJ6C serial number, which is located next to the

parallel port on the back of the printer.

•XJ6C software version, which is specified in the

printer driver About box.

•Windows operating system version (Windows 95,

Windows 3.1, or Windows 3.11).

•Amount of memory in your PC.

•Information about the problem, including the steps

taken to create the problem, any error messages, and

the expected behavior.

The Xerox Customer Support Center telephone number in

the United States and Canada is:

1-800-TEAM XRX (1-800-832-6979)

Call from a telephone near your PC and the printer. Make

sure both your PC and printer are turned on.

If you require additional information about Xerox and

Xerox products, visit the Xerox web site at:

http://WWW.XEROX.COM

Contents

1. Introduction 1

Safety notes 2

Registration card4

2. Understanding the printer’s features 5

Hardware features 6

Controlpanel8

Printer specifications10

Printable area 12

3. Using the printer settings13

Accessingprinter settings14

The Mainpropertypage15

The Pagepropertypage17

The Advanced propertypage18

The Printer propertypage20

Checkingthe printer’s status22

Checkingthe documents in the print queue23

4. Troubleshooting the printer 25

Power LED is not on26

The printed document does not match the

selected printer settings26

The printed documentisblank27

Contents

The documentprintsslowly27

The document sentto the printer does

not print28

Error LED is on 29

Error LED is blinking29

The print is blurry orjagged vertical lines

appear 30

The printed image isclipped or offthe edge

of the media31

Extra characters, dashes, or lines appear on

the printed pages31

White horizontal lines and streaksof the

wrongcolor appear on the printed pages32

The print is faint ormissing33

Inkis smeared onthe printed pages34

The print quality of transparencies is poor 35

Color variationsappear in large areas of color 36

The paper isnotfeedingproperly36

The paper does notstack neatlyinthe paper

outputshelf37

LowInkIndicator LED ison 37

LowInk IndicatorLEDisblinking 38

Packingthe printer for return to a Service

Center39

Xerox DocuPrint XJ6C Ink Jet Printer

iii

5.Selecting and ordering supplies 41

Cartridges and print heads 42

Selectingplainpaper 43

Selectingspecialty print media 43

Selectinglabels 44

Selectingtransparencies 44

Selecting bannerpaper44

6. Printingfrom DOS 45

Index 47

Chapter 1 Introduction

The DocuPrint XJ6C printer is a fast, high quality, four

color thermal ink jet printer designed for both color and

black and white applications. Featuring a compact and

lightweight design, the printer is ideally suited for use in

your office or home. The DocuPrint XJ6C printer

connects easily to your personal computer.

Make your pages pop

•Prints up to 600x600 dpi on plain paper and up to

1200x600 dpi on photo glossy paper

•Crisp vivid graphics and photos—even on plain paper

•Automatically corrects problem areas in photos with

unique ImageFixTM software

High-speed, high-quality prints

•Prints up to 5 black-and-white pages per minute; up

to 2.5 pages per minute in color

•Quick return to applications with fast print spooling

Cost-saving features

•Separate color cartridges eliminate expense of wasted

inks

•Small footprint on your desktop

Chapter 1 Introduction

Safety notes

Your DocuPrint XJ6C has been carefully designed to give

you years of safe, reliable performance. As with all

electrical equipment, however, there are a few basic

precautions you should take to avoid hurting yourself or

damaging the unit:

1. Read and follow all warnings and instructions marked

on or supplied with the printer.

2. Unplug the printer before you clean it. Use a damp

cloth only; do not use liquid or aerosol cleaners.

3. Place you printer on a firm, solid surface. If you put it

on an unsteady surface, it might fall and become

damaged. If you place the printer on a soft surface,

such as a rug, sofa, or bed, the vents may be blocked,

causing it to overheat.

4. Do not put the printer on or near a heat source, such

as a radiator or heat register. If you put the printer in

any kind of enclosure, make sure it is well ventilated.

5. Do not use your printer near water, or spill liquid of

any kind into it.

6. Be certain that your power source matches the rating

listed on the back of the printer. If you are not sure,

check with your dealer or with your local power

company.

7. Be sure to install the printer near a power outlet that

will remain easily accessible.

8. To avoid damaging the power cord, do not put

anything on it or place it where it will be walked on.

If the cord becomes damaged or frayed, replace it

immediately.

9. The use of an extension cord or power strip with this

printer is not recommended. Check building codes

and insurance requirements before using an extension

cord or power strip. If you are using an extension

cord or power strip with the printer, make sure that

the total of the amperes required by all of the

Xerox DocuPrint XJ6C Ink Jet Printer

equipment on the extension is less than the

extension’s rating. Generally, the total ratings of all

equipment plugged into any one power line should

not exceed 15 amperes. Do not exceed this unless you

know that the power line your equipment is plugged

into has a rating above 15 amperes.

10. You must only use the 3-conductor, 18 AWG, SVT

type, IEC320 style power cord provided with your

printer (e.g., a plug having a third grounding pin).

This plug will only fit into a grounding-type power

outlet. This is a safety feature. To avoid the risk of

electric shock, contact your electrician to replace the

receptacle if you are unable to insert the plug into the

outlet. Never use a ground adapter plug to connect

the printer to a power source receptacle that lacks a

ground connection terminal.

11. Aside from the routine maintenance described in your

printer documentation, do not try to service the

printer yourself. Opening the cover may expose you

to shocks or other hazards. Do not make any

adjustments other than those described in the

documentation, as you might cause damage requiring

extensive repair work.

12. If anything happens that indicates that your printer is

not working properly or has been damaged, unplug it

immediately and have your printer serviced. These

are some of the things to look for:

•The power cord or plug is frayed or damaged.

•Liquid has been spilled into the housing, or the

printer has been exposed to water.

•The printer has been dropped or its cabinet has

been damaged.

•The printer does not function normally when you

are following the operating instructions.

Chapter 1 Introduction

13. The CE marking applied to this product symbolizes

Xerox’s declaration of conformity with the following

applicable directives of the European Union as of the

dates indicated.

•January 1, 1995—Council Directive 73/23/EEC

amended by Council Directive 93/68/EEC,

Approximation of the laws of the member states

related to low voltage equipment.

•January 1, 1996—Council Directive

89/336/EEC, Approximation of the laws of the

member states related to electromagnetic

compatibility.

•A full declaration defining the relevant directives

and referenced standards can be obtained from

your Xerox representative.

•WARNING: In order to allow this equipment to

operate in proximity to Industrial, Scientific and

Medical (ISM) equipment, the external radiation

from ISM equipment may have to be limited or

special mitigation measures taken.

Registration card

To ensure that your printer is registered, please spend a

moment now to complete and return the Registration

Card. Save a copy of the Registration Card and the bill of

sale as proof of purchase for future reference.

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