Xerox 8264E Operating instructions

February 2010

Xerox®8264E™

Color Wide Format Printer

User Maintenance and Cleaning Guide

Xerox 8264E User Maintenance and Cleaning Guide 2

mentioned in this publication are trademarks of Xerox Corporation in the United States and/or other counties.

Microsoft Windows® is a trademark of Microsoft Corporation in the United States and/or other

countries. Adobe®, PostScript®, PostScript®3™, and PostScript Logo® are trademarks of

Adobe Systems Incorporated in the US and/or other countries. AutoCAD® is a registered

trademark of Autodesk, Inc.

by statutory judicial law or hereinafter granted, including without limitation, material generated from the software

programs displayed on the screen such as icons, screen displays, or looks.

Printed in the United States of America.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be

corrected in subsequent editions.

Document Version: 1.0 (February 2010).

Xerox 8264E User Maintenance and Cleaning Guide i

Table of Contents

Introduction ............................................................................................................2

Cleaning Supplies..................................................................................................2

Cleaning....................................................................................................................3

Cleaning the Head.................................................................................................................... 4

Cleaning the Cleaning Wiper ...............................................................................................5

Cleaning Around the Cap ...................................................................................................... 8

Cleaning Around the Print Head......................................................................................... 9

Replacing the Flushing-box Sponges............................................................................. 14

Xerox 8264E User Maintenance and Cleaning Guide 2

Introduction

The purpose of this document is to provide the user or key operator with details of the required

User Maintenance and Cleaning procedures. These cleaning procedures must be performed to

ensure maximum uptime and superior image quality for your Xerox 8264E printer. Failure to

perform these procedures at the recommended intervals may cause damage to the machine

and void your Service Agreement.

This is a supplementary document that should be used in conjunction with the Xerox 8264E

Color Wide Format Printer User Guide located on the documentation CD delivered with your

printer. Please refer to Section 6: Maintenance of the User Guide, for complete step by step

instructions for performing these procedures and general maintenance of the printer. A video

of these procedures is available at www.xerox.com/support .

Cleaning Supplies

The supplies necessary for cleaning the Xerox 8264E are available through Xerox Supplies:

United States: 1-800-822-2200

Canada: (English) 1-800-668-0199

Canada: (French) 1-800-668-0133

Europe: 44 (0) 1442 88 60 19

For all other countries please go to www.xerox.com , select your local website and

look for the required contact information under the supplies section.

No Name Units / Carton

1 Cleaning wiper 1

2 Cleaning Foam swab 25

3 Plastic tweezers 1

4 Lint free cloth 30

Xerox 8264E User Maintenance and Cleaning Guide 3

5 Flushing Box Sponge 1 box of 5

6 Latex Gloves 10

Cleaning

Weekly and monthly cleaning are necessary to keep the printer in good condition. This

section describes how to clean each part of the printer.

Twice per Week:

Cleaning the Head

Cleaning the Cleaning Wiper

Weekly:

Cleaning around the Cap

Cleaning around the Print Head

Monthly:

Replacing the Flushing-box Sponges

CAUTION:

Never disconnect the printer’s power cable(s) from the building’s electrical outlet

without first pressing the [Power] key to turn the printer OFF. Doing so can cause

the printer to misread how much ink is still in the cartridges. It may indicate a

cartridge is empty when it is not. If this happens, there is no option but to replace

the cartridge. This can lead to dramatic waste of ink.

WARNINGS:

Do not insert or drop metal or flammable objects into the printer through

openings such as a fresh air inlet. Doing so could lead to an electric shock or fire.

If foreign substances or liquids such as water enter the printer, do not use the

printer. It could lead to an electric shock or fire. Immediately press the [Power] key

to turn the printer OFF, disconnect the power cables from the electric outlet, and

contact your local Xerox dealer.

CAUTIONS:

When cleaning the printer, be sure to first press the [Power] key to turn the printer

OFF and then disconnect the power cable from the electrical outlet.

Do not use volatile solvents such as thinner, benzene, or alcohol. These solvents

could cause damage to the paint.

Be careful that no moisture enters the printer. There is a possibility that the

electric circuit inside the printer could cause a short circuit.

WARNING:

Do not, under any circumstances, open covers attached using screws. This may

cause an electric shock or a malfunction.

Xerox 8264E User Maintenance and Cleaning Guide 4

Cleaning the Head

If printed data is blurred or partly missing, clean the print head surface and nozzle.

(This is referred to as head cleaning.)

Follow the procedure below to perform head cleaning.

Notes:

If the printer is not to be used for a week or more, perform head cleaning once

a week. If you do not perform head cleaning, the print head will become

clogged. Cleaning the print head will preserve print quality.

Remove the media when cleaning.

Cleaning with the media loaded may lead to contact between the print head

and media.

1. Confirm that "Ready to Print" is displayed in the control panel.

2. Check that the media loading lever is lowered.

3. Press the [>] key to select the cleaning mode.

4. Press and hold the [Cleaning] key for at least two seconds.

Head cleaning begins.

"Cleaning **%" displays in the control panel

After head cleaning is complete, "Ready to Print" displays in the control panel.

Notes:

Xerox 8264E User Maintenance and Cleaning Guide 5

If blurring or incomplete printing continues after one head cleaning, repeat

the process, using the Strong cleaning setting.

If blurring or incomplete printing do not disappear after several head

cleanings, refer to Troubleshooting in the User Guide, and take appropriate

measures.

Cleaning the Cleaning Wiper

This section describes when and how to clean the cleaning wiper.

1. Cleaning frequency

The cleaning wiper should be cleaned once or twice a week or when blurs or in

complete printing appear on printed media after head cleaning.

2. Cleaning method

Follow the procedure below to clean the cleaning wiper.

Note:

Use a new foam swab or lint free cloth to clean the cleaning wiper. Use Eco-

cleaning solution or Isopropyl Alcohol with the swab or cloth.

For details on the foam swab and the lint free cloth, refer to Options/Supply List in the

User Guide.

1. With the printer turned ON, make sure of the following.

Printing or other operations are not in progress.

"Ready to Print" displays in the control panel.

2. Display the CR Maintenance menu in the control panel.

a. Press the [Menu] key. "Menu 1: Setup>" displays in the control panel.

b. Press the [>] key. "Set1: MediaType" displays in the control panel.

Xerox 8264E User Maintenance and Cleaning Guide 6

c. Press the [+] key or [----] key to select "Set20: CR Maintenance."

d. Press the [Enter] key. "CR Mainte.: Start" displays in the control panel.

CR Maintenance Menu

3. Press the [Enter] key.

Maintenance starts.

The print head moves to the left.

The cleaning wiper moves forward.

"CR Maintenance: End" displays in the control panel.

CAUTION:

Use gloves included in the cleaning kit to prevent ink and cleaning solvent from

getting on hands. Do not touch the wiper without gloves. Oil from your hands may

prevent the wiper from cleaning the head properly.

4. Open the maintenance cover on the right front of the printer.

CAUTION:

When cleaning the cleaning wiper:

Do not touch the cleaning wiper or head cap unit with your fingers. Head

cleaning may not be performed correctly because of oil from your fingers.

5. Use the foam swab or the lint free cloth to remove the ink and dust on the cleaning

wiper. Use Eco-cleaning solution or Isopropyl Alcohol with the swab or cloth.

a. Cleaning the front side of the wiper:

Remove the ink and dust by moving the foam swab or lint free cloth to the right and left.

Xerox 8264E User Maintenance and Cleaning Guide 7

No. Name

1 Cleaning wiper

2 Foam swab or lint free cloth

3 Head cap unit

a. Cleaning the back side of the wiper:

Remove the ink and dust by moving the foam swab or the lint free cloth from bottom to

top.

Xerox 8264E User Maintenance and Cleaning Guide 8

6. Close the maintenance cover on the right front of the printer firmly until it is locked.

7. Press the [Enter] key.

a. The print head returns to its original position.

b. The cleaning wiper returns to its original position.

c. "CR Mainte.: Start" displays in the control panel.

8. Press the [Cancel] key several times. "Ready to Print" displays in the control panel.

Cleaning of the cleaning wiper is complete.

Cleaning Around the Cap

This section describes how to clean around the cap.

CAUTION:

Use the gloves included in the cleaning kit to prevent ink and cleaning solvent

from getting on your hands. Do not touch the rubber cap without gloves. Oil from

your hands may prevent the cap from sealing properly.

1. Using either a foam swab or a lint free cloth soaked in Eco-cleaning solution or

Isopropyl Alcohol, wipe around the edges of the rubber cap. This ensures a good seal

is maintained during the head cleaning process.

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