Winmate R12ID8M-RTM7GP User manual
SERVICEMANUAL
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PartNo98T012A0002GRevision100
ProductName12.1”UltraRuggedTabletPCModelNameR12ID8M‐RTM7GP
ProductName：12.1”TabletPC
ModelName:NewPanel
SERVICEMANUAL
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Document History
Item Date Revision Page Description
1 2014.12.2 100 N/A New Document Released
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Approved by Reviewed By Made By
Brian John Jon
SERVICEMANUAL
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Table of Contents
Section 1: Spare Parts List for Service .......................................................................................................... 3
Section 2: Exploded-view Drawing ............................................................................................................... 5
Section 3: Trouble Shooting FAQ .................................................................................................................. 6
Replace Front Cover (I) ....................................................................................................................... 11
Replace Middle Plate Kit (I) ................................................................................................................ 17
Replace M/B Kit (I) ............................................................................................................................. 23
Replace OSD Kit (I) ............................................................................................................................ 28
Replace Dock Board Kit (I) ................................................................................................................. 34
Replace Dim Brd Kit (I) ...................................................................................................................... 39
Replace I/O Brd Kit (I) ........................................................................................................................ 44
Replace Battery Brd Kit (I) .................................................................................................................. 49
Replace SSD Kit (I) ............................................................................................................................. 54
Replace RAM (I) ................................................................................................................................. 59
Replace Wifi+BT Card(I) .................................................................................................................... 64
Replace Battery (I) ............................................................................................................................... 69
Section 1: Spare Parts List for Service
SERVICEMANUAL
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Item Part Number Spare Part Note
1 Front Cover
2 Middle Plate
3 90MBID832005 M/B Kit
4 76E032300507 SSD 32GB
5 72MB2GA0050L RAM 2GB
7 9B0000000298 WiFi+BT Card
8 90BBSD030000 OSD
9 90BBCK101000 Dock Brd
10 90BBDB04T002 DB04 Brd
11 90BBRTIO1000 I/O Brd
12 90BBTPBAT000 Battery Brd
13 320412004002 Battery (5200mAh)
Note: For the detail spare parts information, please refer to
“98T012A0002G_Spare_Parts__V100_EN.xlsx”
SERVICEMANUAL
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Section 2: Exploded-view Drawing
SERVICEMANUAL
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Section 3: Trouble Shooting FAQ
Panel
abnormal
Screen displays
discoloration or color
bar
Panel damaged or
broken
Bios Update (refer to P.)
Replace Front Cover (refer to P.11)
Unable to
power on Replace SSD (refer to P.55)
Power light is not lit
Power light and HDD
light are lit
Bios Update (refer to P.)
Replace Front Cover (refer to P.11)
Power light is lit but
HDD light is not lit
Screen is lit as normal,
unable to enter OS.
Battery
abnormal
Battery appears
swelling and abnormal
Battery is not charged
while connected with
adaptor.
Replace Battery (refer to P.70)
Touch
abnormal
Touch function
abnormally under OS
Replace Middle Plate Kit (refer to P.18)
Replace M/B Kit (refer to P.24)
SERVICEMANUAL
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WIFI/BT
abnormal
Make sure WIFI&BT
setting is correct
Device Manager
unable to display
WIFI&BT module
Device Manager able
to display WIFI&BT
module
Replace WiFi & BT Module (refer to
P.)
Replace Rear Cover Kit (refer to P.)
WWAN
abnormal
Make sure WWAN
setting is correct
Device Manager
unable to display
WWAN module
Device Manager able
to display WWAN
module
WWAN Setup (refer to P.)
Replace WWAN Module (refer to P.)
Replace Rear Cover Kit (refer to P.)
WIFI&BT Setup (refer to P.)
SERVICEMANUAL
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Make sure GPS setting
is correct
Setting is correct but
GPS still abnormal
GPS Setup (refer to P.)
Replace Rear Cover Kit (refer to P.)
GPS
abnormal
USB
abnormal
USB keyboard &
mouse unable to use Replace Rear Cover Kit (refer to P.)
Audio
Jack
abnormal
Test with headphone
or external SPK, no
sound or unable to set
the volume
Replace Front Cover (refer to P.)
Make sure volume is
set correctly
Setting is correct but
no sound
Volume Adjustment Setup (refer to
Replace Front Cover (refer to P.)
SPK
abnormal
SERVICEMANUAL
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Item Trouble
Description
Check Point Action
1 Unit will not
boot
Power LED is not lit up Plug in the AC adapter. Pressing the
Reset key, if you still cannot solve,
replace the battery, if you still cannot
solve, replace the MB
If its normal power LED is lit up,HDD
LED is normal lit up
Replace the Front Cover, if this does
not solve, replace the MB
If its normal power LED is lit up,HDD
LED is not normal lit
Pressing the Reset key first, if it’s
not resolved, replace with SSD. If
you still can not resolve it, replace
with the MB
Normal screen is lit, but couldn't boot the
operating system
Updating the Bios first, if it’s not
resolved, Updating the OS, if it’s not
resolved, replace with SSD. If above
all still cannot resolve it, replace with
the MB
2 Panel
aberrant
Screen appears colorful or faded
Checking if Panel Cable is off, or
updating Bios. If it cannot be
resolved, replace the Front Cover. If
above all still cannot resolve it,
replace the Rear Cover Kit
Panel Damage or rupture Replace the Front Cover
3 Battery
aberrant
Connecting to the Adaptor, if battery
charge is not increased or it could not be
charged at all.
Replace the Battery first, if not
resolved, replace with the MB
The appearance of the battery is
expanded or unusual. Replace Battery
4 Touch
aberrant
Under the operating system, there’s any
abnormal reaction on the touch screen.
Check if Touch Cable is connected,
or replace the Front Cover. If you
still cannot resolve, then replace the
MB
SERVICEMANUAL
(本文件不得擅自塗改或影印) FMRD33B
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Item Trouble
Description
Check Point Action
5 WIFI/BT
aberrant
Check if the setting for WIFI&BT is
correct. Please refer to WIFI&BT set up
DevicemanagercannotshowWIFI&BT
modulenormally.ReplaceWiFi&BTModule
DevicemanagercanshowWIFI&BT
modulenormally.ReplaceMB
6 WWAN
aberrant
Check if the setting for WWAN is correct. Please refer to WWAN set up
DevicemanagercouldnotshowWWAN
modulenormally.ReplaceWWANModule
DevicemanagercouldshowWWAN
modulenormally.ReplaceMB
7 GPS aberrant
Confirm GPS settings are correct Please refer GPS set up
Ifthesettingiscorrect,butGPSisstill
unavailable.ReplaceMB
8 USB
aberrant
Use of USB keyboard or mouse does not
move Replace MB
9 Audio Jack
aberrant
Test earphone or external speakers, If its
neither sound nor volume adjustment. Replace MB
10 SPK aberrant
Checking if the volume adjustment is
correct.
Please refer to volume
adjustment set up
Setting is correct, but there’s still no
volume. Replace MB
Table of contents
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