Whirlpool Duet GHW9100L User manual

CONSUMER SERVICES TECHNICAL

EDUCATION GROUP PRESENTS L-68

JOB AID

Part No. 8178076

Front-Loading

Automatic Washer

Model Numbers:

GHW9100L GHW9200L

FORWARD

This Whirlpool Job Aid, “Front-Loading Automatic Washer,” (Part No. 8178076), provides the technician

with information on the installation and service of the Front-Loading Automatic Washer. It is to be used

as a training Job Aid and Service Manual. For specific information on the model being serviced, refer to

the “Use and Care Guide” or “Tech Sheet” provided with the washer.

The Wiring Diagram used in this Job Aid is typical and should be used for training purposes only. Always

use the Wiring Diagram supplied with the product when servicing the unit.

GOAL AND OBJECTIVES

The goal of this Job Aid is to provide detailed information that will enable the service technician to prop-

erly diagnose malfunctions and repair the Whirlpool Front-Loading Automatic Washer.

The objectives of this Job Aid are:

• Understand and follow proper safety precautions.

• Successfully troubleshoot and diagnose malfunctions.

• Successfully perform necessary repairs.

• Successfully return the washer to its proper operational status.

WHIRLPOOL CORPORATION assumes no responsibility for any repairs

on our products by anyone other than Authorized Service Technicians.

ION

iii

GENERAL INFORMATION ....................................................................................................... 1-1

Safety First ......................................................................................................................... 1-1

Model/Serial Number Designators ................................................................................... 1-2

Specifications..................................................................................................................... 1-3

Pedestal Warranty.............................................................................................................. 1-3

Washer Warranty ............................................................................................................... 1-4

INSTALLATION CONSIDERATIONS....................................................................................... 2-1

Installation Requirements................................................................................................. 2-1

Installation Instructions (Washer).................................................................................... 2-3

Installation Instructions (Pedestal) .................................................................................. 2-6

THEORY OF OPERATION ....................................................................................................... 3-1

COMPONENT ACCESS............................................................................................................ 4-1

Component Location ......................................................................................................... 4-1

Component Access ........................................................................................................... 4-2

COMPONENT TESTING ........................................................................................................... 5-1

Central Control Unit........................................................................................................... 5-1

Component Checks ........................................................................................................... 5-2

Motor Control Unit ............................................................................................................. 5-4

Line Filter............................................................................................................................ 5-5

Dispenser............................................................................................................................ 5-5

Pressure Switch ................................................................................................................. 5-6

Heating Element and Temperature Sensor ..................................................................... 5-6

DIAGNOSIS AND TROUBLESHOOTING ................................................................................ 6-1

Suds Detection................................................................................................................... 6-1

Door Locking and Unlocking ............................................................................................ 6-2

Unbalance Detection Routine ........................................................................................... 6-3

Error Codes ........................................................................................................................ 6-4

Diagnostic Test .................................................................................................................. 6-8

Troubleshooting Chart ...................................................................................................... 6-10

Cycle Charts ....................................................................................................................... 6-12

WIRING DIAGRAM ................................................................................................................... 7-1

TECH TIPS ................................................................................................................................ 8-1

TABLE OF CONTENTS

-- NOTES --

1 - 1

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on the appliance. Always read

and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER”

or “WARNING.” These words mean:

WARNING!

!DANGER You can be killed or seriously injured if you

don’t immediately follow instructions.

You can be killed or seriously injured if you

don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,

and tell you what you can happen if the instructions are not followed.

! WARNING

ELECTRICAL SHOCK HAZARD

Disconnect power before servicing.

Replace all panels before operating.

Failure to do so can result in death or

electrical shock.

! WARNING

ELECTRICAL SHOCK HAZARD

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use adapter.

Do not use an extension cord.

Failure to follow these instructions can

result in death, fire, or electrical shock.

GENERAL

IMPORTANT SAFETY INFORMATION

! WARNING

Excessive Weight Hazard

Use two or more people to move and

install washer.

Failure to do so can result in back or

other injury.

1 - 2

WHIRLPOOL MODEL & SERIAL NUMBER DESIGNATORS

MODEL NUMBER

SERIAL NUMBER

MANUFACTURING SITE

CS = Schorndorf, Germany

YEAR OF MANUFACTURE

L = 2001

WEEK OF MANUFACTURE

PRODUCT SEQUENCE NUMBER

CS L36 50001

Model/Serial

Number Plate

(Left side of

Door Opening)

MODEL NUMBER

PRODUCT GROUP

G = Gold Line Laundry

PRODUCT IDENTIFICATION

H = Horizontal Axis - Domestic

FEATURE CODE

W = Resource Saving

FEATURE CODE

9100 = Non-Heated

9200 = Heated

YEAROFINTRODUCTION

L = 2002

COLOR CODE

W = White/Grey

Q = White/Blue

ENGINEERING CHANGE

0 = Basic Release; 1 = First Revision; 2 = Second Revision

GW 0H 9100 WL

Tech Sheet

(Right Side

Panel)

1 - 3

SPECIFICATIONS

Model Number

Color

Electrical Requirements

Heating Power

Max. Current

Rated Current

Voltage

Frequency

Gallons/Normal Cycle

Capacity

Volume

Max. Spin Speeds

Dimensions

Height

Height (Feet Extended)

Width

Depth

Weight

Installation Options

Programs

Program Selector

Temperature Selector

Spin Speed

GHW9100LW/Q

W = White/Grey

Q = White/Blue

No Heating Element

12A

15A

120V

60Hz

15.8 Gal./60 L

19.8 lbs. (9 kg.)

3.7 cu. ft. (IEC equivalent)

900RPM

37.4” (950mm)

38.2” (970mm)

27” (686mm)

30.3” (770mm)

245 lbs. (111kg.)

Pedestal

Stackable

Rotary 8 Programs

Buttons (3 levels)

Buttons (4 levels)

GHW9200LW/Q

W = White/Grey

Q = White/Blue

1,000W

12A

15A

120V

60 Hz

15.8 Gal./60 L

19.8 lbs. (9 kg.)

3.7 cu. ft. (IEC equivalent)

1100 RPM

37.4” (950mm)

38.2” (970mm)

27” (686mm)

30.3” (770mm)

245 lbs. (111kg.)

Pedestal

Stackable

Rotary 12 Programs

Buttons (5 levels)

Full One-Year Warranty on Mechanical parts.

For one year from the date of purchase, when thisPedestal is installed with the listed washer or dryer and

operated according to the instructions provided in the washer or dryer Owner’s Manual or Use and Care Guide,

supplier will repair or replace any of its mechanical parts if defective in material or workmanship.

Warranty Restriction

If the Pedestal is subject to other than private family use and or used with any other product than those listed in

the installation instructions, the warranty is null and void.

WHIRLPOOL PEDESTAL WARRANTY

1 - 4

WHIRLPOOL WASHER WARRANTY

LENGTH OF

WARRANTY:

FULL ONE-YEAR

WARRANTY

FROM DATE OF

PURCHASE

LIMITED

TWO-YEAR

WARRANTY

FROM DATE OF

PURCHASE

LIMITED

FIVE-YEAR

WARRANTY

FROM DATE OF

PURCHASE

WHIRLPOOL WILL PAY FOR: WHIRLPOOL WILL NOT PAY FOR:

FSP®replacement parts and repair

labor costs to correct defects in

materials or workmanship. Service

must be provided by a Whirlpool-

designated service company.

For two years from the date of

purchase, FSP®replacement parts

only to correct defects in the elec-

tronic control boards if defective in

material or workmanship.

For five years from the date of

purchase, FSP®replacement parts

only to correct defects in the porce-

laintop, (GHW9200), orpowdercoat

top,(GHW9100), if defective in

materialorworkmanship.

A: Service calls to:

1.Correct the installation of the washer

2.Instruct you how to use the washer.

3.Replace house fuses or correct

house wiring.

B. Repairs when the washer is used in

other than normal, single-family house

hold use.

C. Pickup and delivery. The washer is

designed to be repaired in the home.

D. Damage to the washer caused by

accident, alterations, misuse, abuse,

fire, flood, acts of God, or use of

products not approved by Whirlpool.

E. Repairs to parts or systems resulting

from unauthorized modifications made

to the washer.

F. Replacement parts or repair labor costs

for units operated outside the United

States.

WARRANTY

LIMITED

FIVE-YEAR

WARRANTY

FROM DATE OF

PURCHASE

For five years from the date of

purchase, FSP®replacement parts

only to correct defects in the drive

system belt and pulley if defective in

material or workmanship.

LIMITED

TEN-YEAR

WARRANTY

FROM DATE OF

PURCHASE

For ten years from the date of

purchase, FSP®replacement parts

only to correct defects in the plastic

tub if defective in material or work-

manship.

LIMITED

LIFE-TIME

WARRANTY

FROM DATE OF

PURCHASE

For the life of the washer from the

date of purchase, FSP®replacement

parts only to correct defects in the

stainless steel basket if defective in

material or workmanship.

2 - 1

Optional Pedestal

A pedestal may be purchased separately for this

washer. This pedestal will add about 14 inches to the

height of your unit for a total vertical height of approxi-

mately 52 inches (132 cm).

Optional Pedestal

Location Requirements

Selectingtheproperlocationfor your washer improves

performanceandminimizesnoiseandpossiblewasher

“walk.”

Yourwasher can beinstalledundera custom counter,

or in a basement, laundry room, closet, or recessed

area. (See “Drain System.”)

Companion appliance location requirements should

alsobe considered. Properinstallationisyour respon-

sibility.

You will need

• A water heater set to deliver 120°F (49°C) water

to the washer.

• A grounded electrical outlet located within 5 ft.

(1.5 m) of where the power cord is attached to the

back of the washer. (See “Electrical Require-

ments.”)

• Hot and cold water faucets located within 4 ft.

(1.2 m) of the hot and cold water fill valves, and

water pressure of 20-100 psi (137.9-689.6 kPa).

• A level floor with a maximum slope of 1 in.

(2.5cm)underentirewasher.Installingthewasher

on carpeting is not recommended.

• Asturdy and solidfloortosupport the washerwith

a total weight (water and load) of 400 lbs. (180

kg).

Do not operate your washer in temperatures below

32°F(0°C). Some water canremaininthe washer and

can cause damage in low temperatures.

INSTALLATIONINFORMATION

INSTALLATION

REQUIREMENTS

ToolsandParts

Assemblethe necessary tools andsuppliesbeforebe-

ginningthe washer installation.Thepartssupplied are

in the washer basket.

Tools needed for connecting the water inlet hoses

• Pliers (that open to 1 9/16 in.)

• Flashlight(optional)

Tools needed for installation

• Open end wrench 5/8 in. (17 mm) and ½ in. (13

mm)

• Level

• Wood block (2" x 4")

• Rulerormeasuring tape

Parts supplied:

If You Have

Laundry tub or

standpipe taller

than 96 in. (2.4 m)

Overhead sewer

Floor drain

Drain hose too short

Waterfaucetsbeyond

reach of fill hoses

You Will Need to Buy

Sump pump system (if not al-

ready available)

Standard 20 gal. (76 L), 30 in.

(76.2 cm) tall drain tub or util-

itysinkandsump pump (avail-

able from local plumbing sup-

pliers)

Siphon break, Part Number

285834; additional drain hose

Part Number 8318155; and

connector kit, Part Number

285835

Drain hose extension kit, Part

Number 285863

2 longer water fill hoses:

6 ft. (1.8 m) Part Number

76314,10ft.(3.0m)PartNum-

ber 350008

Alternate Parts You May Need

Beadedstrap TransportBolt Hole

Plug(4)

2 - 2

Washer Dimensions

Custom undercounter installation

The dimensions shown are for the minimum spacing

allowed.

Recessed area or closet installation

The dimensions shown are for the minimum spacing

allowed.

•

Additional spacing should be considered for ease

of installation and servicing.

• Additional clearances might be required for wall,

door and floor moldings.

• Additional spacing of 1 in. (2.5 cm) on all sides of

thewasherisrecommendedtoreducenoisetrans-

fer.

• For closet installation, with a door, the minimum

ventilation openings in the top and bottom of the

door are required (view 2). Louvered doors with

equivalentventilation openings inthetopand bot-

tom are acceptable.

Drain System

Thewasher can beinstalledusingthe standpipe drain

system (floor or wall), the laundry tub drain system, or

the floor drain system. Select the drain hose installa-

tion method you need. (See “Alternate Parts You May

Need.”)

Standpipe drain system - wall or floor (view 1 & 2)

The standpipe drain requires a minimum diameter

standpipe of 2 in. (5 cm). The minimum carry-away

capacity can be no less than 17 gal (64 L) per minute.

The top of the standpipe must be at least 30 in. (76.2

cm) high and no higher than 96 in. (2.4 m) from the

bottom of the washer.

Laundry tub drain system (view 1)

The laundry tub needs a minimum 20 gal. (76 L) ca-

pacity. The top of the laundry tub must be at least 30

in. (76.2 cm) above the floor.

Floor drain system (view 2)

The floor drain system requires a siphon break that

may be purchased separately. (See “Alternate Parts

You May Need.”)

The siphon break must be a minimum of 28 in. (71

cm) from the bottom of the washer. Additional hoses

might be needed.

This manual suits for next models

Table of contents

Other Whirlpool Washer manuals

Whirlpool

Whirlpool Cabrio,- WED7300X User manual

Whirlpool

Whirlpool LA7400XM User manual

Whirlpool

Whirlpool LSQ9200PQ Operating and installation instructions

Whirlpool

Whirlpool LC45OOXS User manual

Whirlpool

Whirlpool W10330947A User manual

Whirlpool

Whirlpool 8540321-D-WH Manual

Whirlpool

Whirlpool 3950952REV.B User manual

Whirlpool

Whirlpool CCW5244W0 User manual

Whirlpool

Whirlpool FRONT-LOADING AUTOMATIC WASHER User manual

Whirlpool

Whirlpool LSC9355EQ0 User manual

Whirlpool

Whirlpool LW4203W/L2 User manual

Whirlpool

Whirlpool 3363565 User manual

Whirlpool

Whirlpool K Series User manual

Whirlpool

Whirlpool AWT 2065 Operating instructions

Whirlpool

Whirlpool AWO/D 41105 User manual

Whirlpool

Whirlpool AWSE7000 User manual

Whirlpool

Whirlpool 8182675 User manual

Whirlpool

Whirlpool WFW9400SZ - Metallic Water Drop R Duet HTR Ultra... Service manual

Whirlpool

Whirlpool LSR6132HQ0 User manual

Whirlpool

Whirlpool AWG 853 User manual

Whirlpool

Whirlpool RAM4132B User manual

Whirlpool

Whirlpool duet sport WFW8300SW01 User manual

Whirlpool

Whirlpool Duet WFW9200SQ00 User manual

Whirlpool

Whirlpool AWM 5145/5 User manual

Popular Washer manuals by other brands

Tricity Bendix

Tricity Bendix AW 1000 W Operating & installation instructions

Panasonic

Panasonic NA-F60L5WRB operating instructions

GE WSLP1500 Dimensions and installation information

Electrolux

Electrolux EWF1284EDW Service manual

Bosch

Bosch WAN2829BSN User manual and installation instructions

LG TV2516DV3B owner's manual

LG TH2517DSAV owner's manual

VESTEL

VESTEL CMH-XL 7510 TE user manual

AEG

AEG 74335 User information

Johnson

Johnson JWF721A user manual

Beko

Beko WTE7604XLW0 owner's manual

Danby

Danby DTT100A1WDB Owner's use and care guide

Amica

Amica WA 14 Ex operating instructions

Daewoo

Daewoo DWD-F1222 instruction manual

Bosch

Bosch WAS28461AU instruction manual

Miele

Miele PW 6080 Vario manual

Finlux

Finlux FLX108CF220 user manual

Beko

Beko WKB 51231 PTMA manual

Whirlpool duet GHW9100L User manual

Popular Washer manuals by other brands