Western Digital WD Dual-option User manual

Western Digital

Media Center

and External Hard Drive

with Dual-option Backup

User Manual

Western Digital

WD Dual-option

™

Media Center and Combo Hard Drive

User Manual

Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility is assumed by

Western Digital for its use nor for any infringement of patents or other rights of third parties which may result from its use. No

license is granted by implication or otherwise under any patent or patent rights of Western Digital. Western Digital reserves the

right to change specifications at any time without notice.

Western Digital and the Western Digital logo are registered trademarks and WD, WD Dual-option, and Safe Shutdown are

trademarks of Western Digital Technologies, Inc. Retrospect and the Dantz logo are registered trademarks of Dantz Development

Corporation. Other marks may be mentioned herein that belong to other companies.

2779-001010-A03 09/04

TABLE OF CONTENTS - i

Table of Contents

1 Getting Started

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Updating Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Memory Card Reader Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Recording Your Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Registering Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

4 Setting Up the Drive

Windows 98SE/Me/2000/XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Macintosh OS v9.2.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Mac OS X v10.2.8+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

8 Positioning the Drive

Installing the Drive Stands for Vertical Placement . . . . . . . . . . . . . . . . . . . .8

Removing the Stands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Installing the Feet for Horizontal Placement . . . . . . . . . . . . . . . . . . . . . . . .8

Removing the Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

9 Connecting the Drive

Connecting the Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Powering On the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using Safe Shutdown™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

WD Button Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

12 Using the 8-in-1 Memory Card Reader

Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the USB 2.0 Hub. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Inserting Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Removing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Copying Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

TABLE OF CONTENTS - ii

14 Using the Backup Software

Manual Backup (Backup On Demand) . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Changing Your Manual Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . .16

Automatic Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Changing Your Automatic Backup Settings . . . . . . . . . . . . . . . . . . . . . . . .20

Restoring Files From a Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Copying Media Using Backup On Demand . . . . . . . . . . . . . . . . . . . . . . .21

Finding Files From a Media Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Additional Features of Retrospect Express . . . . . . . . . . . . . . . . . . . . . . . . .23

24 Disconnecting the Drive

Windows XP, Windows 2000, and Windows Me . . . . . . . . . . . . . . . . . . .24

Windows 98SE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Removing Retrospect Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Removing WD Button Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

26 Troubleshooting

Frequently Asked Questions - General . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Frequently Asked Questions - Installation . . . . . . . . . . . . . . . . . . . . . . . . .27

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

29 Appendix

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

FCC Class B Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

CSA Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Underwriters Laboratories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Obtaining Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

One-Year Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

GETTING STARTED - 1

WD DUAL-OPTION MEDIA CENTER AND COMBO HARD DRIVE

USER MANUAL

Getting Started

Thank you for purchasing this WD Dual-option product. Hi-speed storage, conveniently

placed buttons, and easy-to-use backup features make this external drive an ideal solution for

that much-needed additional storage and a perfect place to back up your valuable data, music,

photos, and movies. This user manual provides step-by-step installation instructions and

other important information regarding your WD product. For the latest WD product

information and news, visit our Web site at www.westerndigital.com.

Kit Contents

!WD Dual-option USB 2.0/FireWire®external hard drive with built-in USB 2.0 hub; the

Media Center model includes an 8-in-1 memory card reader*

!6 ft. (1.8m) 6-pin to 6-pin FireWire cable

!6 ft. (1.8m) USB 2.0 certified cable

!Installation CD with Dantz®Retrospect®Express backup software and detailed user

manuals (PDF format)

!AC adapter with power cord

!Quick Install Guide

!Vertical drive stands

!Feet for horizontal placement

*USB connection required for memory card reader and hub

GETTING STARTED - 2

WD DUAL-OPTION MEDIA CENTER AND COMBO HARD DRIVE

USER MANUAL

System Requirements

Windows®

!Available OHCI-compliant FireWire port and/or USB 2.0 or 1.1 port*

!Windows 98SE/Me/2000/XP

Macintosh®

!Available OHCI-compliant FireWire port and/or USB 2.0 or 1.1 port*

!Mac®OS v9.2.2; built for Mac OS X v10.2.8+

*USB 2.0 host required for Hi-Speed USB 2.0 performance. USB 2.0 is highly recommended because of the

significant reduction in file transfer time versus USB 1.1.

Note: To determine whether your system supports USB 2.0, see "Frequently Asked Questions" on

page 26.

Updating Your Operating System

Windows

The recommended method of updating your system is via Windows Update (Start >

Windows Update) or go to windowsupdate.microsoft.com. The following are specific links:

!Windows XP Service Pack 1 Update

http://www.microsoft.com/WindowsXP/pro/downloads/servicepacks/sp1/express.asp

!Availability of Windows Service Pack 1 USB 1.1 and 2.0 Update

http://support.microsoft.com/?kbid=822603

!Windows 2000 Service Pack 4 Update

http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.asp

!Windows 98SE FireWire Update

http://www.microsoft.com/windows98/downloads/contents/wurecommended/s_wufeatured/

1394/license.asp

Macintosh

Go to the Apple menu and select Software Update. For more information regarding updating

your system, visit http://www.apple.com/macosx.

Memory Card Reader Compatibility

CompactFlash™Type I and II, IBM Microdrive™, SmartMedia™, Memory Stick®, Memory

Stick PRO®, MultiMedia Card, and SD Card.

IMPORTANT: It is strongly recommended that you install the latest service pack (SP) and

updates to obtain the highest performance and reliability. See below for direct links.

GETTING STARTED - 3

WD DUAL-OPTION MEDIA CENTER AND COMBO HARD DRIVE

USER MANUAL

Recording Your Drive Information

In the table that follows, enter the serial number, model number, and purchase date for your

new WD product. The complete serial number and model number are on the label located on

the back panel of the unit. You will need this information for setup and technical support.

Registering Your Product

Handling Precautions

WD products are precision instruments and should be handled with care during unpacking

and installation. These drives may be damaged by rough handling, shock, or vibration. Be

aware of the following precautions when unpacking and installing your external hard drive:

!Do not unpack the unit until you are ready to install it.

!Do not drop or jolt the drive.

!The unit should not be moved during drive activity.

!The unit is not intended as a portable device.

!Do not attempt to open the drive and service it yourself. Removing the cover may expose

you to harmful electrical voltages and will void the warranty.

!To allow proper ventilation, do not block the air slots on the underside, top, or rear of the

enclosure. Do not stack any objects on top of the drive that may block ventilation.

IMPORTANT: Do not open the drive. Do not remove, tear, or damage the tape seal or any

labels from the drive. These actions will void the warranty.

Serial Number:

Model Number: Purchase Date:

IMPORTANT:This product contains no user-serviceable parts. Refer servicing to WD

authorized personnel only.

SETTING UP THE DRIVE - 4

WD DUAL-OPTION MEDIA CENTER AND COMBO HARD DRIVE

USER MANUAL

Setting Up the Drive

The installation CD contains the Retrospect Express backup software as well as important

drivers for your WD Dual-option drive. Carefully follow the appropriate procedure for your

operating system.

Windows 98SE/Me/2000/XP

1. Insert the installation CD into your CD-ROM drive. The program will autorun and

display a setup menu. Click Install Retrospect Express for Western Digital. Retrospect

Express Installer launches and displays the following window. Click Next.

2. The license agreement screen will display. To proceed, select I accept the terms in the

license agreement and click Next.

SETTING UP THE DRIVE - 5

WD DUAL-OPTION MEDIA CENTER AND COMBO HARD DRIVE

USER MANUAL

3. In the next screen, select the Recommended installation option and click Next.

4. After installation is complete, click Finish.

Note: If running Windows 98SE/Me/2000 and the operating system updates are not

installed, you will need to install them now and restart the computer before installation

can proceed. If after installing the Dantz software and rebooting, the system prompts you

to insert the operating system CD, follow the instructions as prompted. The system will

load HID (Human Interface Drivers) that have been previously installed for another

device.

5. Launch Retrospect Express from the Start menu. Go to Start > Program Files >

Retrospect > Retrospect 6.5. The software immediately asks you for a license code. Since

your Western Digital edition is pre-licensed (for supported operating systems only), the

license code field will already be completed. Click OK.

Note: If you encounter an error dialog in this setp, make sure you have a supported

operating system installed.

SETTING UP THE DRIVE - 6

WD DUAL-OPTION MEDIA CENTER AND COMBO HARD DRIVE

USER MANUAL

6. In the next screen, you will be prompted to register Retrospect Express. Select Register

Now to complete the registration information and click either the option to e-mail, or

print and fax the information.

7. Proceed to page 8 to connect the unit.

Macintosh OS v9.2.2

1. To format or reinitialize the drive, select Control Panel > Extensions Manager from the

Apple menu.

2. Disable File Exchange from the extensions list by clearing the adjacent check box and

click Restart.

3. After restart, a message appears asking you to initialize the drive. Enter a name, select Mac

OS Extended from the menu, and click Initialize.

4. Click Continue to confirm drive initialization. A hard drive icon with the name you

assigned will appear on the desktop after the formatting process is completed. To

re-enable File Exchange, select the check box in Extensions Manager and click Restart.

5. After restart, insert the installation CD into your CD-ROM drive.

6. A Retrospect Express CD icon will appear on the desktop screen. Double-click on the CD

icon to access its contents. Double-click on the Retrospect Express Installer icon to begin

setup.

7. Click the button to accept the license agreement in the next window and follow the on-

screen instructions to complete the install. After the installation is complete, go to the

Applications folder and launch Retrospect Express.

8. Retrospect Express will ask you to personalize your software copy. Complete the fields for

your name and organization, accept the included license code, and click OK.

9. In the next screen, you will be prompted to register Retrospect Express. Select Register

Now to complete the registration information and click either the option to e-mail, or

print and fax the information.

10. Proceed to “Using the Backup Software” on page 14.

IMPORTANT: You must reinitialize the drive using Apple’s Drive Setup prior to using the

included installation CD on your system. Skip to page 9 to connect the unit; then follow

the steps below to format and set up the drive.

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