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Limited Warranty
EXCLUSION OF IMPLIED WARRANTIES - Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied
warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest
period allowed by law.
For US Customers: This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use
within the USA. If the product is located in an area where service by a Vissani Authorized Servicer is not available, you may be responsible
for a trip charge or you may be required to bring the product to an Authorized Vissani location for service. In Alaska, the limited warranty
excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal
rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state
consumer affairs office or your state’s Attorney General.
□Customer instruction. This owner’s manual provides
information regarding operating instructions and user controls.
□Improper installation. If you have an installation problem, or
if the air conditioner is of improper capacity, contact your
dealer or installer. You are responsible for providing adequate
electrical connecting facilities.
□Failure of the product resulting from modifications to the
product or due to unreasonable use including failure to provide
reasonable and necessary maintenance.
□Replacement of house fuses or resetting of circuit breakers.
□Failure due to corrosion on models not corrosion-protected.
□Damage to the product caused by improper power supply
voltage, accident, fire, floods or acts of God.
□Incidental or consequential damage caused by possible defects
with this air conditioner.
□Damage caused after delivery.
What Will Not Cover:
For The Period Of: Will Replace:
One Year
From the date of the
original purchase
Replacement, repair, or refund of the original retail price for any product which fails due to a defect in
materials or workmanship. If the unit is exchanged, the replacement unit is warranted for the remainder of
your product’s original one-year warranty period. Vissani will, at its sole discretion, replace the product with
a product of the same or comparable functionality and quality or refund the original retail price.
□Properly pack your unit. We recommend using the original
carton and packing materials.
□Return the product to the retail location where it was
purchased.
□Include in the package a copy of the sales receipt or other
evidence of date of original purchase. Also print your name and
address and a description of the defect.
In Order to Make a Warranty Claim During the First 90 Days from the Date of Original Purchase:
□Locate your original sales receipt and make a note of your
model and serial number.
□Call 1-855-VISSANI (1-855-847-7264) or visit HOMEDEPOT.com
to initiate the product replacement process.
□You will be asked to provide your name, address, date of
purchase, model and serial number.
□Vissani will arrange for a carton to be sent to your home to
recover the product.
□Please return all requested materials (postage pre-paid) in the
carton provided. Please include a description of the defect.
□You should receive your replacement product or refund within
7 to 10 business days after your package is received.
In Order to Make a Warranty Claim During the Remainder of the One-Year Warranty:
